Canon imagePROGRAF iPF8300 Basic Guide No.2 Basic Manual page 40

Error Messages
Error Message
Move the blue platen switch
No.xx to the right. (xx represents
a number)
Blue platen switch is dirty.
No x printhead (x is L, R, or not
displayed)
x printhead error (x is L, R, or not
displayed)
Wrong x printhead. (x is L, R, or
not displayed)
PHeads: wrong pos.
Cause
The printer has detected that the
blue Switch on the platen needed
in maintenance during printing is
set away from the ● mark.
The blue Switch on the platen is
dirty.
No Printhead is installed.
There is a problem with the
Printhead .
An incompatible Printhead has
been installed.
The printheads are installed in the
wrong positions.
40
Corrective Action
Set blue Switch on the platen that is identified in the
message toward the ● side.
(→"Setting the Blue Switch on the Platen," User
Manual)
Open the Top Cover and clean the blue Switch on
the platen.
(→ , If Paper is Soiled)
Install the Printhead L if " Printhead L " is displayed
and the Printhead R if " Printhead R " is displayed. If
neither left or right is indicated, install both Printhead
L and Printhead R .
(→ , Replacing the Printhead)
Follow these steps to replace the Printhead .
1. Open the Top Cover .
2. Replace the Printhead L with a new one if
" Printhead L " is displayed and the Printhead R if
" Printhead R " is displayed. If neither left or right is
indicated, replace both Printhead L and Printhead
R with new ones.
(→ , Replacing the Printhead)
Follow these steps to replace the Printhead .
1. Turn off the printer, wait a while, and then turn it on
again.
2. Replace the Printhead L with a new one if
" Printhead L " is displayed and the Printhead R if
" Printhead R " is displayed. If neither left or right is
indicated, replace both Printhead L and Printhead
R with new ones.
(→ , Replacing the Printhead)
Open the Top Cover . Replace the Printhead L
with a new one if " Printhead L " is displayed and the
Printhead R if " Printhead R " is displayed. If neither
left or right is indicated, replace both Printhead L and
Printhead R with new ones.
(→ , Replacing the Printhead)
Open the Top Cover and switch the Printhead used
once in the right side to the right side. Switch the
Printhead used once in the left side to the left side.