Transport Damage - EDER Titan 80 Pro Manual

35 Titan 80 Pro

Transport damage

Visible transport damage can be recognized by packaging damage or
by scratched and deformed parts on the device.
> Be sure to make a note of the damage on the delivery note: both on
the copy you receive and on the one that you must sign.
> Make sure that the deliverer (driver) countersigns.
If the deliverer refuses to confirm the transport damage, you should
refuse to accept the delivery and inform us immediately. A claim in
retrospect, without a direct note on the delivery note, will not be
accepted either by the carrier or by the transport insurer.
If you suspect latent transport damage:
> Report concealed transport damage within two days at the latest,
which means that you must have checked your delivered goods
within this period. Reporting damage after this time is usually not
accepted.
> Make a note on the shipping documents in any case: "Goods are
accepted subject to concealed transport damage".
Insurance companies of carriers often react very suspiciously and
refuse to provide compensation. Therefore, try to prove the damage
clearly (send a photo if possible).
EN
270900_00 | 02.2022