9621h: Crystal Sound Error Codes
Code
9621h
Crystal sound test failed.
9630h: 3Com LAN Error Codes
Code
9630h
LAN card test failed.
9640h – 966Ch: Hard Disk Error Codes
Code
9640h
SMART error detected in BST (Basic
System Test).
9641h
Drive is defective (BST).
9642h
Run media confirmation test (BST).
Explanation
Explanation
Explanation
9621h: Crystal Sound Error Codes
Details/Parts to check
Sound controller error.
Install new system board.
Details/Parts to check
LAN controller error.
If problem persists, install new:
LAN card (if installed in accessory slot), or
•
system board (if integrated on system board).
•
Details/Parts to check
Manufacturer diagnostics error. Failure may occur in
a time frame from immediate to several days.
Back up your data and replace the HDD.
HDD error.
Replace the hard disk drive.
Run Advanced System Test for in-depth media
diagnosis.
Appendix A The Error Codes
English
75