Where to Find Information Your PC’s Online Brio Center Information on the HP Brio Support Web Site www.hp.com/go/briosupport Manuals for your PC www.hp.com/go/briosupport...
Using Your Software ...16 If You Have a Problem... 17 What to Do First ...18 Troubleshooting Quick Reference ...19 HP Hardware Diagnostics (DiagTools) ... 20 Brio Assist CD-ROM ... 20 Your PC’s BIOS ... 22 HP Setup Program ... 22 Troubleshooting Help Zone ...24...
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Replacing the Battery ... 63 Working in Comfort... 65 About Repetitive Strain Injury ...66 Preparing Your Work Environment ...67 Setting Up Your HP Computing Equipment ...70 Comfort and Safety Checklist ... 74 Technical Information... 77 Technical Characteristics ...78 Clearing Your PC’s CMOS (BIOS) Settings ... 79 Regulatory and Software License Information ...81...
Unpacking the Computer and the Monitor Choosing a Comfortable Workspace Connecting a Mouse, Keyboard, Power Cords and Monitor .. Connecting Other Equipment to Your PC Setting Up Windows for the First Time The HP Brio Center page 2 page 2 page 3 page 4...
Unpacking the Computer and the Monitor Unpacking the Computer and the Monitor Mouse Monitor cable Choosing a Comfortable Workspace If you are in any doubt that you can lift the equipment safely, do not try to move it Warning without help. Monitor Brio Assist CD-ROM Power cord...
Connecting a Mouse, Keyboard, Power Cords and Monitor Check that the correct power supply voltage is selected for your country (the voltage is Caution set during manufacturing and should already be correct). Mouse Keyboard Monitor* * If you have installed an expansion video card you must connect your monitor to the connector on the video card and not to the monitor connector shown above.
Connecting Other Equipment to Your PC Connecting Other Equipment to Your PC 2 USB devices Serial devices Headphones Line In Microphone P P P P a a a a r r r r a a a a ll ll ll lle e e e l l l l c c c c o o o o n n n n n n n n e e e e c c c c t t t t o o o o r r r r (for a printer or scanner) modem...
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Connecting Other Equipment to Your PC If your PC is a multimedia model, or if you have installed a sound card in your PC, always turn the volume down before connecting headphones or speakers to avoid discomfort from unexpected noise or static. Listening to loud sounds for prolonged periods of time may permanently damage your hearing.
Windows functionality, please refer to the relevant Windows documentation, or the Windows Help system. The Desktop The Recycle Bin Minimize Window HP Brio Center Taskbar button Maximize Window Close Window Desktop...
Easy Access to Information with the Brio Center Easy Access to Information with the Brio Center Example screen: exact features depend on your country...
Registering Your PC Electronic Registration Non-electronic Registration Get Connected with the HP Brio Internet Center The HP Brio Internet Center is only available in some countries. Note Easy Access to Information with the Brio Center Example screen: Internet Center features depend...
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Easy Access to Information with the Brio Center Using Your Brio Example screen: exact features depend on your country...
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Easy Access to Information with the Brio Center Fix a Problem Example screen: exact features depend on your country...
What to Do First Troubleshooting Quick Reference HP Hardware Diagnostics (DiagTools) Brio Assist CD-ROM Your PC’s BIOS HP Setup Program Troubleshooting Help Zone Support and Information Services page 18 page 19 page 20 page 20 page 22 page 22 page 24...
Restore your PC to its original factory configuration (see page 20). • Collect information on your PC (see page 41). • For a wide range of information and support, refer to the HP Brio Support Web www.hp.com/go/briosupport • Contact your support provider.
HP Hardware Diagnostics (DiagTools) HP Hardware Diagnostics (DiagTools) HP strongly recommends you use DiagTools. It provides the most effective way of Note solving most hardware problems. It can also help you distinguish between a hardware and a software problem. Press F10 to start hardware diagnostics...or any other...
If the PC does not boot from the Brio Assist CD, you must change the order of devices from which your PC tries to start up. To do so, restart your PC and press F2 when Note prompted to enter the HP Setup program. Change the program Setup Program” on page 22) ) ) ) .
Your PC’s BIOS Your PC’s BIOS Updating Your PC’s BIOS www.hp.com/go/briosupport HP Setup Program Entering the Setup Program Setup Program Menus...
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HP Setup Program Setting System Defaults If a Supervisor password is set, you need to enter the password to set system defaults. Note HP strongly recommends you make a note of any changes you make while in the Setup program.
Troubleshooting Help Zone Troubleshooting Help Zone Where to Find Help Problem You need troubleshooting quick reference information. PC does not start. No power. PC hangs (the image on the monitor freezes and you can no longer use your PC). PC’s power indicator light works but monitor remains blank. The monitor is not working properly.
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Troubleshooting Help Zone No Power Problem Possible cause To try and fix this ... More Advanced Troubleshooting...
Troubleshooting Help Zone PC Stuck in Sleep Mode Problem PC Freezes Problem Forgotten Your PC’s Password Problem Can’t Shut Down Your PC Problem To try and fix this ... To try and fix this ... CTRL + ALT + DEL To try and fix this ...
Troubleshooting Help Zone PC Displays an Error at Startup Memory Test Error Problem Possible cause More Advanced Troubleshooting To try and fix this ...
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Troubleshooting Help Zone Keyboard Test Error Problem Possible cause To try and fix this ... More Advanced Troubleshooting...
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Troubleshooting Help Zone Floppy Drive Test Error Problem Possible cause More Advanced Troubleshooting To try and fix this ...
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Troubleshooting Help Zone Hard Disk, DVD or CD-ROM Drive Test Error Problem Possible cause To try and fix this ... More Advanced Troubleshooting www.hp.com/go/briosupport...
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Troubleshooting Help Zone CMOS Test Error Problem Possible cause More Advanced Troubleshooting To try and fix this ...
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Troubleshooting Help Zone Serial or Parallel Port Test Error Problem Possible cause To try and fix this ... More Advanced Troubleshooting...
The laser module should only be serviced by service personnel. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This PC is a class 1 laser product. More Floppy Drive Troubleshooting Checklist More Hard Disk Troubleshooting Checklist www.hp.com/go/briosupport...
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CD-ROM or DVD Drive Doesn’t Work Checklist DVD Drive Doesn’t Play DVD Video Checklist www.hp.com/go/briosupport CD-ROM or DVD Drive is Idle Checklist Troubleshooting Help Zone...
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Troubleshooting Help Zone CD-ROM or DVD Drive Door Doesn’t Open Checklist Protecting Your PC from Power Shortages...
Replacing the Floppy Drive Replacing the Hard Drive Installing an Expansion Bay Drive Installing a Memory Module Installing an Expansion Card Replacing the Power Supply Unit Replacing the Battery www.hp.com/go/pcaccessories page 44 page 45 page 46 page 48 page 51 page 52...
Important - Before You Start Important - Before You Start For your safety, never remove the PC’s cover without first removing the power cord from Warning the power outlet, and any connection to a telecommunications network. Always replace the cover before switching the PC on again. Static electricity can damage electronic components.
Inside the Computer Celeron Processor Power supply Up to Four PCI Expansion Card Slots: some slots may come with pre- installed cards such as a modem Inside the Computer One or Two Free Front Access Device Shelves: CD-ROM drive (already fitted in some models), DVD, Zip or Tape drive Floppy drive...
Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover Caution For your safety, disconnect the power cord and all external cables.
Cables and Connectors in Your PC Cables and Connectors in Your PC Power connector Floppy drive CD-ROM, DVD, Tape or Zip drive Hard drive CD audio connector Status panel connector...
Replacing a Processor Replacing a Processor Caution For your safety, disconnect the power cord and all external cables. Note Some processors may use a slightly different design of heatsink.
Installing an Expansion Bay Drive Replacing a CD-ROM or DVD Drive in the Top Bay To avoid electrical shock and harm to your eyes by laser, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make Warning any adjustment to the laser unit.
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Installing an Expansion Bay Drive Installing a Drive in the Lower Expansion Bay rear of front panel...
Hewlett Packard does not support power supply upgrades. This information is provided to help you replace a defective power supply unit. For your safety, only replace with a power supply unit provided by HP Support Services. Warning To avoid electrical shock, do not open the power supply. There are no user-serviceable...
PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge.
About Repetitive Strain Injury ... Preparing Your Work Environment Setting Up Your HP Computing Equipment Comfort and Safety Checklist page 66 page 67 page 70 page 74...
Technical Characteristics Technical Characteristics Characteristics Notes Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface.
Clearing Your PC’s CMOS (BIOS) Settings Clearing Your PC’s CMOS (BIOS) Settings Clearing CMOS Using the Setup Program...
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Clearing Your PC’s CMOS (BIOS) Settings Manually Clearing CMOS and Passwords Clear Passwords Jumper Block (J-8) Clear CMOS and Passwords Jumper Block (J-6) C C C C l l l l e e e e a a a a r r r r C C C C M M M M O O O O S S S S a a a a n n n n d d d d P P P P a a a a s s s s s s s s w w w w od od od ods s s s ( ( ( ( J J J J - - - - 6 6 6 6 ) ) ) ) C C C C l l l l e e e e a a a a r r r r P P P P a a a a ss ss ss ssw w w w o o o o r r r r d d d d s s s s o o o o n n n n l l l l y y y y ( ( ( ( J J J J - - - - 8 8 8 8 ) ) ) ) Default Position Default Position...
HP Software License Agreement HP Software License Agreement Your HP Brio PC contains preinstalled software programs. Please read the Software Note License Agreement before proceeding.
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H H H H hard drive replacing, 55 hardware replacing and upgrading, 43 hardware diagnostics, 15, 20 HP Brio Center, 12 HP Brio Internet Center, 13 HP Setup program menus, 22 setting defaults, 23 using, 22 I I I I information...
15 upgrading the PC, 43 using CD-RW, 14 DVD, 14 HP Setup program, 22 mouse, 14 Using Your HP Brio PC, 14 V V V V voltage selector, 3 W W W W Windows Product ID, 6 setting up, 6...