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ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
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• Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. BARCO END USER LICENSE AGREEMENT By accepting these terms (through tick box or other mechanism designed to acknowledge agreement to the...
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You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by Barco or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the...
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Software. You agree to install any maintenance releases to address bugs or security issues in the Software if the same are being provided to you. Barco will keep you informed as of when earlier versions of the Software are no longer serviced.
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6.4 ‘Remedy’. If the breach is not cured within the applicable remedy period (or cannot be cured at all), Barco shall have the option (i) to cause you to procure such additional licenses required as per the actual usage;...
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(especially for components that you provide or control). Barco disclaims any liability for any data not provided by Barco, or any use of the Software outside the intended use as per this License Agreement or an applicable data processing annex.
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( http://www.barco.com/en/about-barco/legal/privacy-policy/clickshare-app). Via the Software, Barco may gather technical information about (i) the functioning and the functionality of the products which are connected through the Software, and/or (ii) as provided by you or generated by your use of the Software (“Functional Information”).
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HDMI Licensing Administrator, Inc. Product Security Incident Response As a global technology leader, Barco is committed to deliver secure solutions and services to our customers, while protecting Barco’s intellectual property. When product security concerns are received, the product security incident response process will be triggered immediately.
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The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
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Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.
Table of contents 1 Introduction to the Installation Guide..........................23 Documentation ....................................24 Symbols and fonts..................................24 2 CSE-800 Specifications ..................................25 About the CSE-800..................................26 CSE-800 specifications ................................27 About the Base Unit..................................29 About the Button....................................32 Mobile Device Support.................................34 Ports used by the ClickShare Base Unit ..........................34 3 Getting started......................................35 Environmental Condition Check .............................36 Basic Workflow....................................36...
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ClickShare Desktop app ................................55 6 CSE-800 Configurator ..................................57 Accessing the Configurator ...............................59 ClickShare Configuration Wizard............................62 On-Screen Language and Text Size ............................64 Meeting room information ................................66 Personalisation, wallpaper.................................67 Personalisation, Personalized wallpaper ..........................68 Manage configuration files.................................70 Display setup, output ..................................72 Audio settings....................................75 6.10 Display setup, Inputs..................................76 6.11...
R5900018 A printed copy of the Safety Guide is included in the CSE-800 box at purchase. Always check for the latest version of the manual on www.barco.com/clickshare 1.2 Symbols and fonts Symbol overview The following icons are used in the manual :...
CSE-800 Specifications 2.1 About the CSE-800 CSE-800 sets CSE-800 makes connecting to the meeting room’s video system a matter of clicking a Button. This CSE-800 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the meeting to participate more actively.
• R9861580 • power cable NEMA 5/15 • 4x R9861500D01 • wall/ceiling mounting brackets • R9861500T01 • antenna extension cables R9861580US • R9861580 • power cable SP305 IS14 1M83 • 4x R9861500D01 • wall/ceiling mounting brackets • R9861500T01 • antenna extension cables Contact your local sales representative for the correct regional variant to be used in your country.
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CSE-800 Specifications iPad, iPhone and Android Sharing of documents, browser, camera for both Android and iOS devices compatibility via ClickShare app or using AirPlay / Google Cast Extended desktop Available for Windows, requires ClickShare Extension Pack. Authentication protocol WPA2-PSK in stand-alone mode WPA2-PSK or IEEE 802.1X using the ClickShare Button in network integration mode Wireless transmission...
To update the Base Unit software, download the latest version of the software from the Barco website. Copy the file on a USB stick and plug it into the USB port of the Base Unit. Follow the progress and instructions on the display.
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CSE-800 Specifications LEDs behavior Explanation static red • receiving content from the Buttons and streaming towards the display. • pairing and software update of the Button is done. You can now unplug the Button from the Base Unit. • during the first phase of the Base Unit boot process. blinking white •...
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Usage of antennas other than the ones provided with the unit are allowed within the restrictions on usage of other antennas defined by local regulations. Barco does not take responsibility for damage or disturbance of other devices that may be caused by using a different antenna. The use of an active power amplifier is not allowed.
50 mm in front of all ventilation grids. Bottom layout of the Base Unit The serial number label containing the Barco part number, the revision number, production date (week-year) and the serial number. The product label with the applicable certification logos.
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Button label The label at the bottom of the Button contains: • the Barco logo • the Barco part number • the serial number • the revision number While sharing content, the laptop will not go to standby. Once sharing is stopped, the laptop will again be capable of going to standly.
CSE-800 Specifications • markings for applicable standards • markings for waste regulation • “Made in...” Handle the Button cable with care. Rough handling might cause defects. 2.5 Mobile Device Support Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store.
For more information on the different ways to configure CSE-800, see “CSE-800 Configurator”, page 57 For more information on using CSE-800, refer to the CSE-800 User Guide. This manual can be found on Barco's website www.barco.com/clickshare. R5900049 /13 ClickShare CSE-800...
CSE-800 Installation Installation methods for the Base Unit ....................38 Table mounting..........................38 Wall mounting ..........................38 Ceiling mounting...........................40 Rack mounting ..........................41 Recommendations about antenna placement and orientation ............42 Video signal connections to the Base Unit ..................42 Audio connection ..........................43 LAN connection ..........................44 4.10 Out-of-the-box use........................45 4.11 Out-of-the-box use with Ethernet link....................45 4.12 Integration in the Enterprise network ....................46...
CSE-800 Installation 4.1 Installation methods for the Base Unit For optimal performance, install the Base Unit close to the display and avoid obstacles between the Base Unit and the Buttons. Do not block the fan inlets and outlets of the Base Unit! Introduction to the installation methods The Base Unit can be installed in different ways in a meeting room: •...
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CSE-800 Installation Image 4–1 Mount brackets Drill 2 holes in the wall, at a distance of 370.8 mm (14.6 inch) or 464 mm (18.3 inch) from each other on a vertical line. Note: Always mount the Base Unit as shown in the drawing. Insert a plug in each hole (if needed, depends on the wall type).
CSE-800 Installation Image 4–2 Mounting hole dimensions Install the Base Unit with the brackets on the wall so that the fixation holes matches the holes in the wall. Drive in 2 screws. Note: Make sure the head of the screw is larger than the hole in the bracket. Otherwise, insert a washer between the screw and the bracket.
CSE-800 Installation 4.5 Rack mounting About rack mounting For meeting rooms with a dedicated AV rack, use the included brackets to mount the CSE-800 Base Unit. This integrates the CSE-800 seamlessly into the room’s existing high-end AV installation. Necessary free space in the rack is 2U. Required tools •...
CSE-800 Installation Diameter of the mounting holes: 7mm. 4.6 Recommendations about antenna placement and orientation Antenna placement rules • The antennas should be oriented vertically, so perpendicular to the ceiling and parallel to the walls. • The antennas should be installed far enough (at least 50cm/1.6ft) from metallic surfaces to avoid unwanted reflections and far enough (at least 1m/3.3ft) from other radio equipment that operates in the same frequency range, e.g.
CSE-800 Installation Image 4–6 One display For a dual screen setup, 2 HDMI connections should be made between the Base Unit and the displays. Image 4–7 Two displays How to connect Connect the Base Unit to the displays using 2 HDMI cables. Note: No HDMI cables are included in the CSE-800 box at purchase.
CSE-800 Installation There will be synchronization between the audio and video signal. Audio via HDMI When your display is connected via HDMI and it supports audio, a separate audio connection is not necessary. The audio signal is sent together with the video signal to the display. How to connect separate audio When using the analog output via mini-jack, connect an audio cable with mini jack (3.5mm) into the analog audio output of the Base Unit.
CSE-800 Installation Note When the primary LAN input is configured with a manual set IP address and saved. Do not unplug the cable and plug this cable into the secondary LAN input which is DHCP enabled. This situation will lead to a conflict as the same subnet is still associated to the primary LAN input.
CSE-800 Installation Note: Using a ClickShare Button allows guests to stay connected to the Guest LAN and thus retain internet connectivity. Guest mobile devices will usually need to connect to the Base Unit directly and will only be able to access the internet if the device supports to use data (3G/4G) at the same time. Image 4–9 Out-of-the-Box use with Ethernet link Meeting room screen Guest laptop...
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CSE-800 Installation Image 4–10 Enterprise network integration Meeting room screen Guest laptop Employee mobile Wireless or Ethernet connection Guest mobile Ethernet connection Employee laptop Wireless connection This setup is used for large Enterprise installations where ClickShare Units are integrated into a single corporate network, which is used for all devices.
CSE-800 Installation Browse to System > Button Connects To in the configurator. Select External Access Point from the drop-down menu. Select the preferred authentication mode and fill out the details. Click Save Changes when finished. Re-pair the ClickShare Buttons with the updated Base Unit(s) to apply the new configuration For more detailed information on how to use XMS, consult the XMS user guide.
CSE-800 Installation Advantages • Less Wi-Fi access points allowing to better control the Wi-Fi spectrum. • Eliminates any security risks via ClickShare because all Base Units are in an isolated and separate (virtual) LAN. • Easy management of all ClickShare Base Units in the separate (virtual) LAN, e.g. through their assigned IP addresses.
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CSE-800 Installation If the Base Unit does not start up automatically, use the standby button. The standby button at the front can now fully control the unit. The standby button has the following functions: • When the system is awake, a short push triggers the system to go into standby mode. •...
Preparing the Buttons 5.1 Pairing Pairing of the Buttons with the Base Unit To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. By default, the Button(s) delivered with the Base Unit are already paired to that specific Base Unit. In case you buy additional Buttons or when a Button should be assigned to another Base Unit, the Button needs to be paired (again).
Base Unit without plugging the Buttons to the Base Unit. The Buttons are plugged in to your laptop. For more information about the Button Manager, consult the Button Manager’s user guide which can be downloaded from Barco’s website. 5.2 ClickShare Extension Pack About The ClickShare Extension Pack is a collection of tools to upgrade your ClickShare user experience.
In this setup, a user or an IT admin can install the ClickShare Extension pack using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): Launcher only install: msiexec.
Preparing the Buttons 5.5 ClickShare Desktop app About the With the ClickShare desktop app installed on your computer you can enter a meeting room and get on the screen in a few seconds without the need to plug in a Button. The ClickShare app can be used in combination with a Button.
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Preparing the Buttons R5900049 /13 ClickShare CSE-800...
CSE-800 Configurator Accessing the Configurator ......................59 ClickShare Configuration Wizard ....................62 On-Screen Language and Text Size ....................64 Meeting room information......................66 Personalisation, wallpaper......................67 Personalisation, Personalized wallpaper ..................68 Manage configuration files......................70 Display setup, output ........................72 Audio settings ..........................75 6.10 Display setup, Inputs........................76 6.11 Wi-Fi settings ..........................76 6.12 LAN Settings ..........................80 6.13 LAN Settings, Wired Authentication....................83 6.14 LAN Settings, EAP-TLS security mode...................83...
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CSE-800 Configurator Within some menus the Configurator is indicated as WebUI. E.g. WebUI password, that is the password to enter the Configurator. R5900049 /13 ClickShare CSE-800...
CSE-800 Configurator 6.1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator: • Via the LAN • Direct Ethernet connection between PC and Base Unit. • Via the Base Unit's wireless network When accessing the configurator for the first time, the ClickShare Configuration Wizard starts automatically. This configuration wizard can be started at any moment to change your configuration instead of using the menus.
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CSE-800 Configurator Image 6–2 Configurator lanuguages The following languages are possible: • Arabic • Simplified Chinese • Traditional Chinese • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Norwegian • Portuguese •...
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CSE-800 Configurator Image 6–3 Start screen The language of the Configurator can be changed on any page in the interface. The screen is split up in 2 panes. Left pane with the selection buttons and a right pane to configure the selected function.
CSE-800 Configurator The default SSID and password to connect to the Base Unit are respectively 'ClickShare-<serial base number>' and 'clickshare'. On your laptop, open a browser. Note: Supported browsers are Internet Explorer, Firefox and Safari. Browse to http://192.168.2.1. A login screen appears. Enter the user name 'admin' and the password, read and accept the EULA and click OK.
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CSE-800 Configurator Image 6–5 Configuration wizard, Personalisation Fill out the necessary field and click Next to continue. To return to the previous step, click on Back. For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen.
CSE-800 Configurator Image 6–6 Configuration Wizard start 6.3 On-Screen Language and Text Size About the on-screen language. The on-screen language can be set independent of the configurator language. The on-screen text size can be changed between small, medium or large. Language selection Log in to the Configurator Click Personalisation →...
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CSE-800 Configurator Image 6–7 Personalisation, On-Screen ID Select the language of the on-screen text. Click on the drop down box next to Language for on-screen text and select the desired language. The following languages are possible: • Arabic • Simplified Chinese •...
CSE-800 Configurator 6.4 Meeting room information About meeting room settings The following settings are possible: • Meeting room name • Meeting room location • Welcome message on the ClickShare screen • Show meeting room info • Show network info • Show source names Image 6–8 Personalisation, On-Screen ID Meeting room name, location and welcome message...
The Wallpaper selection pane is shown. The current selected wallpaper is shown with a red border. Select one of the available wallpapers and click on Save Changes. Note: By default a general Barco CSE-800 wallpaper and a CSE-800 Quick Start Guide wallpapers are available.
CSE-800 Configurator You can also add a personal wallpaper, e.g. your company logo. For more information on adding a new wallpaper to the list, see “Personalisation, Personalized wallpaper”, page 68. Download wallpaper Hoover with your mouse over the wallpaper to download and click on the download symbol on the upper right corner.
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CSE-800 Configurator Image 6–11 Personalized wallpaper selection A browser window opens. Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border.
CSE-800 Configurator Image 6–12 Change image Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border. Click on Save changes to apply the personalized wallpaper and replace the previous file.
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CSE-800 Configurator configuration button on other Base Units (same type). Via the same button, the full backup can be uploaded on the original Base Unit. A portable backup contains: • Wallpapers • Wallpapers settings • Logging settings • All display settings •...
CSE-800 Configurator 6.8 Display setup, output Resolution The output resolution to the display can be set to Auto or a predefined pixel aspect ratio. When set to Auto, the output resolution is automatically adapted to the resolution of the display. ClickShare Position The content of HDMI1 on display 2 and the content of HDMI2 on display 1 can be switched.
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CSE-800 Configurator By changing the ClickShare position it is possible to show the content of HDMI1 on display 2 and the content of HDMI2 on display 1. This can be handy when the displays are mounted in a different order. Click on Save changes to apply the new settings.
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CSE-800 Configurator Wallpaper Source 1 Source 1 Source 2 Source 1 Source 2 Source 3 Source 1 Source 2 Source 3 Source 4 Image 6–18 When your device is setup in span mode and connected to 2 displays, the different sources (users) will be seen as indicated on the drawing.
CSE-800 Configurator Click on the drop down box and select the desired mode. The following modes are available • Extented • Clone • Span Click on Save changes to apply the new settings. Screen saver setup Log in to the Configurator. Click Display &...
CSE-800 Configurator Unchecked: audio is disabled. To select the audio output, click on the drop down box and select the desired audio output. Jack: audio output via jack. HDMI: audio output via HDMI. SPDIF: digital audio ouput via TOSLINK Click on Save changes to apply the new settings. 6.10 Display setup, Inputs About the inputs When a input source is connected to one of the inputs (HDMI1 or HDMI2), the corresponding Signal led lits up.
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CSE-800 Configurator An overview of the current settings is given when Wi-Fi Settings is selected and operational mode is Access Point. Changing the IP address will require a repairing of the Buttons used with this Base Unit. Image 6–22 Wi-Fi settings When operational mode is set to Off.
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CSE-800 Configurator Image 6–23 Wi-Fi settings, edit Operational mode Log in to the Configurator. Click Wi-Fi & Network → Wi-Fi Settings. Click Edit settings. Click on the drop down box next to Operational Mode and select the desired mode. The following options are possible: •...
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CSE-800 Configurator Reducing the signal strength limits the effect of overlapping networks in the 2.4 GHz channels. Not necessary for the 5 GHz channels as their is no overlap. IP address & subnet mask (IP settings) Log in to the Configurator. Click Wi-Fi &...
CSE-800 Configurator Image 6–25 Below the channel selection pane, an indication is given of the available bandwidth of the current channel. To see if sufficient bandwidth is available in a different channel, select the channel in the dropdown and save the changes. The page will reload with the new settings and an indication of the channel fit will be given after approximately 1 minute.
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CSE-800 Configurator Dual network connection Dual network functionality allows for instance to connect simultaneously to the corporate and guest LAN, allowing both employees and guests to share content via the ClickShare App, Airplay or Google Cast to the ClickShare unit without changing their network connection. This eliminates the need for the IT administrator to route traffic between the two networks.
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CSE-800 Configurator For the primary interface: “192.168.0.23” . For the secondary interface: “192.168.1.23”. Both with subnet mask “255.255.255.0”. Click in the input field of the IP address and fill out the 4 octets. Note: An address contains 4 octets with a maximum value of 255. This must NOT be 0.0.0.0 for static IP-Address assignment Click in the Subnet mask input fields and fill out the 4 octets as appropriate for the local subnet.
CSE-800 Configurator 6.13 LAN Settings, Wired Authentication How to setup Click on Setup wired authentication..Image 6–28 Wired authentication The setup wizard starts. Select the authentication method. Click on the drop down and select the desired method. The following methods are available: •...
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CSE-800 Configurator How to setup EAP-TLS Select Authentication Mode EAP-TLS. Image 6–29 EAP-TLS Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method. • Manually provide Client & CA certificates •...
CSE-800 Configurator specifically targeted at the Network Device Enrolment Service (NDES) which is part of Windows Server 2008 R2 and Windows Server 2012. Initial support for other generic servers is available by extending the possible parameters to use for NDES/SCEP enrolment. Image 6–30 EAP-TLS —...
CSE-800 Configurator Image 6–31 EAP-TTLS Fill out the Domain and Identity. Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network.
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Base Unit. Then AirPlay must be activated on your device. For more information about activating AirPlay, consult the user guide of your device. The supported versions of AirPlay can be found on Barco’s website, www.barco.com\clickshare. The support of non-released version of these protocols cannot be guaranteed by Barco.
CSE-800 Configurator The following options are possible: • No passcode • Numeric passcode Click Save changes to apply this setting. Access via mobile devices is activate. 6.17 Service, ClickShare API, remote control via About API settings The API can be enabled or disabled, that means that the access to the unit from an external device can be allowed or can be blocked.
When using the default Engine ID, make sure the check box before Use default Engine ID is checked. The default engine ID is a combination of the Barco Enterprise Number with the MAC-address (eth0). Fill out the SNMP Manager address.
CSE-800 Configurator 6.20 Services, Remote Button Pairing About remote Button pairing When using ClickShare Button Manager, a stand alone software application on your computer, you can manage your Buttons on most of the types of ClickShare Base Units. Your computer can pair up to four Buttons at once with a known Base Unit.
CSE-800 Configurator When a security level is set, the individual items included in that security level can be changed using the individual item in the Configurator. When changing an individual item the security level indication will be adapted accordingly, but no other settings will be changed automatically. E.g.
CSE-800 Configurator Click Security → Passwords. Image 6–38 Passwords Click in the WebUI Password pane in the input field next to Old password and enter the old password. Click in the input field next to New password and enter a new password. Click in the input field next to Confirm password and enter the new password again.
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CSE-800 Configurator Image 6–39 HTTP Encryption Choose the HTTP Encryption Mode. Check the corresponding radio button. Image 6–40 HTTP encryption mode The following modes are possible: • Upload Certificates • Create Certificate Signing Request • Generate ClickShare Self Signed Certificate To create a certificate signing request, check the corresponding radio button and click Next (right arrow).
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CSE-800 Configurator Image 6–41 Certificate signing request The following items are possible: • Domain name. • Organization. • Department. • City. • State / Province • Country Click Next (right arrow) A CRS is created and can be downloaded. Click Download CSR. Upload a certificate Click Security →...
CSE-800 Configurator Click Finish configuration. 6.24 Status information Base Unit Status information The following information can be found: • Model information, name and part number • Serial number • Firmware version • First used • Last used • Current uptime: time since last startup •...
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CSE-800 Configurator How to setup Log in to the Configurator. Click System → Date & Time. Image 6–44 Manual time & date update The current time is indicated next to Current time. Select your time zone. Click on the drop down box next to Time zone and select the corresponding time zone.
CSE-800 Configurator Image 6–46 Time setup Click on the up down arrow of each scroll counter until the correct hour, minutes and seconds are obtained. Click Save changes to apply. 6.26 Date & Time setup, time server About using NTP server The clock is continuously synchronized with an external time server and the deviation is in the order of milliseconds.
CSE-800 Configurator 6.27 Energy savers About standby Standby after (minutes): If there is no client connection detected during the standby timeout period, the Base Unit will enter the selected standby mode. Default setting: Time to standby: 10 min, the Base Unit will enter the Eco standby mode. Eco mode When the Base Unit enters ECO standby mode, it will disable the HDMI output signal and go in low power mode.
CSE-800 Configurator How to change the display timeout and standby mode Log in to the Configurator. Click System → Energy Savers. To set a display time out, move the slider to the left or to the right until the desired standby timeout is reached.
CSE-800 Configurator 6.29 Buttons, External access point Overview The selection of a security mode for the connection between the Buttons and the corporate access points can be done in the ClickShare Configurator. When configuring the Buttons to connect to an ‘External Access Point’ , the authentication mode can be selected: •...
CSE-800 Configurator Allowed file formats: • .pfx (PKCS#12) • .p12 (Base64 encoded DER) The should at least include the client certificate and corresponding private key. Enter the Client certificate Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: •...
CSE-800 Configurator Image 6–52 Buttons, External access point, mode EAP-TTLS The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: •...
CSE-800 Configurator Image 6–53 Buttons, External access point, mode PEAP The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: •...
Unchecked: no annotations on the blackboard can be saved. 6.35 Firmware Update About Firmware update The firmware of the Base Unit can be updated via the web interface. The latest version of the firmware is available on Barco's website. R5900049 /13 ClickShare CSE-800...
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Browse to the file with the new firmware and click Open to start the upload. Note: This should be an .enc file. You might have to unzip the file downloaded from Barco's website. Note: Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.
CSE-800 Configurator way, consult Barco’s web pages on XMS ( https://www.barco.com/en/page/xms-cloud-management-platform). • Download the firmware on a USB stick and plug in this USB in your device. For more information, see “Firmware update”, page 110 6.36 Support & Updates, Troubleshoot, log settings About logging Both Button and Base Unit log data is saved in log files on the Base Unit.
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CSE-800 Configurator • Standby timer is reset to 10 min. • Hostname and SSID is set to clickshare-serialnumber. • The SSID is broadcasted • Wi-Fi password is reset to clickshare. • The default Wi-Fi channel is set back to frequency 5 GHz, channel 36. •...
• automatic update when connected in network together with the central management via XMS (only for CSE devices). For more information consult the XMS’s user guide which can be downloaded from Barco’s website ( www.barco.com/clickshare). To update the Base Unit software by copying the software on a USB stick Download the latest version of the firmware from Barco's website, www.barco.com/clickshare.
Troubleshooting 8.1 Troubleshooting list Problem solving Problem Cause Solution Quality of the image on the The quality or length of the cable • Replace the cable. meeting room display is not between the Base Unit and the • Use another cable. satisfactory display or the connection between these two.
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Troubleshooting Problem Cause Solution Low video performance Laptop performance • Lower the screen resolution of the laptop. • Disable the hardware acceleration for video. • Use only a part of the display to show the video. • Right click ClickShare icon in system tray and click on Capture mode to toggle the current setting..
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..Re-orient he Base Unit antennas Check out the ClickShare White paper on Wi-Fi See www.barco.com/clickshare. Web Interface shows error in the Configuration file is corrupted Browse to the Configuration tab on processes “Wi-Fi Access Point the Web Interface and press “Load...
Electronic Products” (Also called RoHS of Chinese Mainland), the table below lists the names and contents of toxic and/or hazardous substances that Barco’s product may contain. The RoHS of Chinese Mainland is included in the MCV standard of the Ministry of Information Industry of China, in the section “Limit Requirements of toxic substances in Electronic Information Products”.
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Mainland, marked with the Environmental Friendly Use Period (EFUP) logo. The number inside the EFUP logo that Barco uses (please refer to the photo) is based on the “General guidelines of environment-friendly use period of electronic information products” of Chinese Mainland.
Note 3:The “—” indicates that the restricted substance corresponds to the exemption. 9.3 Importers contact information Contact To find your local importer, contact Barco directly or one of Barco's regional offices via the contact information given on Barco's web site, www.barco.com. R5900049 /13...
Index Buttons 99 External access point 100 About EAP-TLS 100 Base Unit 29 EAP-TTLS 101 Button 32 PEAP 102 CSE-800 product 26 WPA2-PSK 103 Guide 24 Antenna placement Recommendations 42 API password 91 Ceiling mounting API settings 88 Base Unit 40 Audio settings 75 ClickShare API 88 Password 91...
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Index Display setup Wired authentication 83 Inputs 76 EAP-TLS 83 Output 72 EAP-TTLS 85 Documentation 24 Language On-screen 64 Log settings 106 Eco standby 98 Energy savers 98 Enterprise network Meeting room location 66 Dedicated 48 Meeting room name 66 Integration 46 Mobile Device Environment condition check 36...
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Index Table mounting Base Unit 38 Text size On-screen 64 Time out screen 98 Troubleshoot Log settings 106 Troubleshooting 111 Troubleshooting list 112 Update Firmware 110 Base Unit 104 Button 104 Upload configuration 70 Wall mounting Base unit 38 Wallpaper 67 Personalized 68 WebUI password 91 Welcome text...