Make sure you have a DHCP (Dynamic Host Configuration Protocol) server on an
established network. The firmware updater requires constant IP addresses to update the
devices properly. As the firmware updater requires a device to reboot multiple times,
make sure your DHCP server maintains the IP address of a device when it reappears on
the network. Otherwise, we recommend assigning fixed IP addresses to your devices.
If your system doesn't have access to a DNS server, configure your system to use a fixed
IP address (such as local host – 127.0.0.1) as its DNS server. Otherwise, the firmware
update process may take a long time to complete.
Step-by-step instructions
Run the QuadHead2Go Firmware Updater
1
Browse to the folder containing the extracted files, then run the UpdaterUI.exe file. This
opens the QuadHead2Go Firmware Updater.
Search for available QuadHead2Go devices
2
Automatic detection – To search for the
QuadHead2Go devices on your subnet,
select
To start searching for devices, click
Manual detection – If devices aren't
automatically detected, you can manually
locate one or more QuadHead2Go devices
using their IP address. To manually locate
the devices, select
under
of each QuadHead2Go device you want to
locate.
.
Automatic detection
Manual detection
enter the IP address
Address or URL
.
Search
, and
Matrox QuadHead2Go Series – User Guide 28