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HP ENVY 13
Maintenance and Service Guide
Document Part Number: 530626-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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Table of Contents
Related Manuals for HP Envy 13-1030
Summary of Contents for HP Envy 13-1030
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Page 1: Maintenance And Service Guide
HP ENVY 13 Maintenance and Service Guide Document Part Number: 530626-001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures. - Page 2 Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
- Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Page 4: Table Of Contents
1 Product description 2 External component identification Top components ..............2–1 Display components . - Page 5 4 Removal and replacement procedures Preliminary replacement requirements ........... . 4–1 Tools required .
- Page 6 6 Specifications Computer specifications..............6–1 13.1-in HD+ display specifications .
- Page 7 9 Connector pin assignments Audio-in (microphone)..............9–1 Audio-out (headphone) .
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Page 8: Product Description
Chipset Graphics Maintenance and Service Guide Product description Description HP ENVY 13 Notebook PC Intel® Core™2 Duo SL9600 2.13-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) Intel Core2 Duo SL9400 1.86-GHz processor, 6-MB L2 cache, 1066-MHz FSB Intel Core2 Duo SU9600 1.60-GHz processor, 3-MB L2 cache,... - Page 9 4-GB memory (5-GB total system memory) Supports DDR3, 1066-MHz memory Supports either 8-mm SATA 1.8-in hard drives or solid-state drives Supports HP ProtectSmart Hard Drive Protection Supports 160-GB solid-state drive Supports the following hard drive configurations: ■ 250-GB, 5400-rpm ■...
- Page 10 Category Audio Modem Ethernet Power requirements Wireless External media cards Maintenance and Service Guide Description HD audio SRS logo requirement Dolby Home Theater technology Supports Microsoft Premium requirements HDX-branded stereo speakers Headphone jack High-speed 56K data/fax modem Modem cable not included Supports no-modem option Marvell 88E8072-B1 10/100/1000 Ethernet S3/S5 wake on LAN (AC mode only)
- Page 11 Category Ports Keyboard/ pointing devices Serviceability Security Operating system 1–4 Description High-definition multimedia interface (HDMI) v1.3b supporting 1080p with HDCP key (HDMI-to-VGA adapter included) Headphone/microphone combo jack (stereo, supports jack detection per Microsoft Premium requirements) USB 2.0 ports (2, each capable of driving an external optical drive) AC adapter plug Full-size 13.0-in painted keyboard TouchPad with gesture support (media “M,”...
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Page 12: External Component Identification
Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components Display components Item Component Wireless antennas (2) Internal microphones (2) Webcam Webcam light Internal display switch Maintenance and Service Guide External component identification Description... -
Page 13: Button
Button Component Power button 2–2 Description ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep. -
Page 14: Keys
Keys Item Component esc key fn key Windows logo key Windows applications key Action keys Maintenance and Service Guide Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with an arrow key or the esc key. -
Page 15: Lights
Lights Item Component Caps lock light Power light Wireless light Mute light TouchPad light 2–4 Description White: Caps lock is on. ■ White: The computer is on. ■ Blinking white: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■... -
Page 16: Touchpad And Touchpad Buttons
TouchPad and TouchPad buttons Item Component TouchPad on/off button TouchPad* Left TouchPad button* Right TouchPad button* *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Maintenance and Service Guide Description Turns the TouchPad on and off. -
Page 17: Front Components
Front components Component Speakers (2) Left-side components Item Component Vent Power connector Battery light Digital Media Slot 2–6 Description Produce sound. Description Enables airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. -
Page 18: Right-Side Components
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. ■ Blinking white: The hard drive is being accessed. ■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. -
Page 19: Bottom Components
Bottom components Item Component Vents (3) Accessory battery connector Battery release latch Battery bay 2–8 Description Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. -
Page 20: Illustrated Parts Catalog
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Maintenance and Service Guide 3–1... - Page 21 Item Component Serial number (s/n) Product name Model description Warranty period Part number/Product number (p/n) 3–2 Description This is an alphanumeric identifier that is unique to each product. This is the product name affixed to the front of the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
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Page 22: Computer Major Components
Illustrated parts catalog Computer major components Maintenance and Service Guide 3–3... - Page 23 Item Description 13.1-in, AntiGlare, LED display assembly (includes webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo): High-definition+ (1600 × 900) display assembly High-definition (1366 × 768) display assembly Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable) Keyboard (includes keyboard cable): For use in Brazil For use in Denmark, Finland, and Norway...
- Page 24 Item Description WLAN module (continued) : Intel WiFi Link 5100 802.11a/b/g WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,...
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Page 25: Mass Storage Devices
Mass storage devices Item Description Hard drive (includes rubber isolator): 250-GB, 5400-rpm hard drive 160-GB, 5400-rpm hard drive 120-GB, 5400-rpm hard drive Hard Drive Mounting Kit (not illustrated, includes mass storage device bracket and mass storage device rubber isolator) 160-GB solid-state drive (includes rubber isolator) Solid-state Drive Mounting Kit (not illustrated, includes mass storage device bracket and mass storage device rubber isolator) External optical drive:... -
Page 26: Miscellaneous Parts
Miscellaneous parts Description AC adapter: 65-W PFC HP Smart Adapter 65-W HDX HP Smart Adapter HDMI-to-VGA adapter Power cord: For use in Argentina For use in Australia For use in Brazil For use in Europe, the Middle East, and Africa... -
Page 27: Sequential Part Number Listing
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-111... - Page 28 Spare part number Description 530607-001 HDMI-to-VGA adapter 530608-001 65-W PFC HP Smart Adapter 537921-001 Bluetooth module ✎ 538308-001 Keyboard for use in the United States (includes keyboard cable) 538308-031 Keyboard for use in the United Kingdom and Singapore (includes keyboard cable)
- Page 29 Rubber Feet Kit (includes 4 rubber feet) 538347-001 SATA cable 539614-001 RJ45-to-USB adapter 576129-001 65-W HDX HP Smart Adapter 577100-001 SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor (800-MHz FSB and 3-MB L2 cache, includes replacement thermal material) 3–10 Maintenance and Service Guide...
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Page 30: Removal And Replacement Procedures
Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Phillips P1, P0, and P00 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 31: Grounding Guidelines
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a mass storage device, shut down the computer. ■... -
Page 32: Packaging And Transporting Guidelines
The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray... -
Page 33: Workstation Guidelines
Workstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■... -
Page 34: Service Tag
Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Serial number (s/n) Product name Model description Warranty period Part number/Product number (p/n) Maintenance and Service Guide Description This is an alphanumeric identifier that is unique to each product. -
Page 35: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Computer feet The computer feet are adhesive-backed rubber pads. -
Page 36: Battery
Battery ✎ The battery spare part kit includes one rubber foot. Description 6-cell, 2.80-Ah (62-Wh) Li-ion battery 4-cell, 2.80-Ah (41-Wh) Li-ion battery Before removing the battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. -
Page 37: Top Cover
Top cover Description Top cover (includes TouchPad board, TouchPad bracket, and TouchPad cable) Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. - Page 38 Removal and replacement procedures 3. Release the top cover by lifting the front edge 1 until it rests at an angle. 4. Disconnect the TouchPad cable 2 from the low insertion force (LIF) connector on the system board. 5. Release the zero insertion force (ZIF) connector 3 to which the keyboard cable is attached, and then disconnect the keyboard cable 4 from the system board.
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Page 39: Keyboard
Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Keyboard for use in country or region Brazil Denmark, Finland, and Norway France French Canada Germany Italy Latin America Before removing the keyboard, follow these steps: 1. Shut down the computer. 2. - Page 40 Removal and replacement procedures 3. Remove the 45 Phillips PM1.5×1.5 screws that secure the keyboard to the top cover. 4. Remove the keyboard. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4–1 1...
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Page 41: Digital Media Slot Board
Digital Media Slot board Description Digital Media Slot board (includes cable) Before removing the Digital Media Slot board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. -
Page 42: Speaker Assembly
Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. - Page 43 Removal and replacement procedures 4. Disconnect the speaker assembly cable 1 from the system board. 5. Release the speaker assembly cable 2 from the clips and routing channel built into the base enclosure. 6. Remove the two Phillips PM2.0×5.0 screws 3 that secure the speaker assembly to the base enclosure. 7.
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Page 44: Mass Storage Device
Mass storage device ✎ The mass storage spare part kit includes a rubber isolator. Description Hard drive: ■ 250-GB, 5400-rpm hard drive ■ 160-GB, 5400-rpm hard drive ■ 120-GB, 5400-rpm hard drive 160-GB solid-state drive Before removing the mass storage device, follow these steps: 1. -
Page 45: Wlan Module
WLAN module Description Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,... - Page 46 Remove the WLAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
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Page 47: Bluetooth Module
Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 538339-001. Description Bluetooth module Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. 2. -
Page 48: Display Assembly
Display assembly ✎ The display assembly spare part kit includes a webcam module and cable, microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo. Description 13.1-in, AntiGlare, LED high-definition+ (1600 × 900) display assembly 13.1-in, AntiGlare, LED high-definition (1366 × 768) display assembly Before removing the display assembly, follow these steps: 1. -
Page 49: System Board
System board ✎ The system board spare part kit includes replacement thermal material. Description SL9600 system board equipped with an Intel Core2 Duo 2.13-GHz processor (1066-MHz FSB and 6-MB L2 cache) SL9400 system board equipped with an Intel Core2 Duo 1.86-GHz processor (1066-MHz FSB and 6-MB L2 cache) SU9600 system board equipped with an Intel Core2 Duo 1.60-GHz processor (800-MHz FSB and 3-MB L2 cache) - Page 50 Removal and replacement procedures Remove the system board: 1. Remove the Phillips PM1.5×3.0 screw 1 that secures the power connector bracket to the base enclosure. 2. Remove the power connector bracket 2. 3. Release the power connector 3 from the clip built into the base enclosure. 4.
- Page 51 Removal and replacement procedures 7. Lift the left side of the system board 1 until it rests at an angle. 8. Remove the system board 2 by sliding it up and to the left at an angle. Reverse this procedure to install the system board. 4–22 Maintenance and Service Guide...
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Page 52: Power Connector Cable
Power connector cable Description Power connector cable Before removing the power connector cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. -
Page 53: Sata Cable
SATA cable Description SATA cable Before removing the SATA cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. -
Page 54: Rtc Battery
RTC battery Description RTC battery (includes double-sided tape) Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. -
Page 55: Memory Module
Memory module Description 4096-MB memory module (1066-MHz, DDR3) 2048-MB memory module (1066-MHz, DDR3) 1024-MB memory module (1066-MHz, DDR3) Before removing the memory module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. -
Page 56: Fan/Heat Sink Assembly
Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. - Page 57 3. Disconnect the fan cable 1. 4. Following the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly, remove the six Phillips PM1.5×3.0 screws 2 that secure the fan/heat sink assembly to the system board. 5. Remove the fan/heat sink assembly 3. ✎...
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Page 58: Setup Utility (Bios)
Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: »... -
Page 59: Navigating And Selecting In Setup Utility
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys ■... -
Page 60: Exiting Setup Utility
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ■ To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press ■... -
Page 61: System Configuration Menu
System Configuration menu Select Language Support Virtualization Technology (select models only) Fan Always On Fast Charge Mode Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test 5–4 To do this Change the Setup Utility language. Enable/disable the processor Virtualization Technology. -
Page 62: Updating The Bios
Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. - Page 63 BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
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Page 64: Specifications
Computer specifications Dimensions Width Depth Height Weight Input power Operating voltage Operating current Temperature Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. -
Page 65: In Hd+ Display Specifications
13.1-in HD+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–2 Metric U.S. 16.4 cm 6.5 in 29.0 cm 11.4 in 33.3 cm 13.1 in Up to 16.8 million 250:1 (typical) -
Page 66: In Hd Display Specifications
13.1-in HD display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Metric U.S. 16.4 cm 6.5 in 29.0 cm 11.4 in 33.3 cm 13.1 in Up to 16.8 million... -
Page 67: Hard Drive Specifications
Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. -
Page 68: Blu-Ray Rom Dvd±R/Rw Supermulti Double-Layer Drive Specifications
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Maintenance and Service Guide Read: Write: BD-ROM, BD-ROM-DL, BD-R, DVD-RAM (Ver.2), DVD+R, BD-R-DL, BD-RE, BD-RE-DL, DVD-R, CD-R, and CD-ROM DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R,... -
Page 69: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8x DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode 6–6 Read: Write:... -
Page 70: System Dma Specifications
System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. System memory map specifications Size 640 KB 128 KB 64 KB 64 KB Maintenance and Service Guide DMA system function Not applicable Not applicable Not applicable... -
Page 71: System Interrupt Specifications
System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ12 IRQ13 IRQ16 IRQ17* IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 *Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. -
Page 72: System I/O Address Specifications
System I/O address specifications I/O address (hex) 000–01F 020–021 024–025 028–029 02C–03D 02E–02F 030–031 034–035 038–039 03C–03D 040–043 04E–04F 050–053 071–077 081–091 093–09F 0A0–0A1 0A4–0A5 0A8–0A9 0AC–0AD 0B0–0B1 0B2–0B3 0B4–0B5 0B8–0B9 0BC–0BD Maintenance and Service Guide System function (shipping configuration) DMA controller Program interrupt controller Program interrupt controller... - Page 73 I/O address (hex) 0C0–0DF 0F0–0F0 0200–027F 3B0–3BB 3C0–3DF 400–47F 4D0–4D1 500–57F 1000–1003 1010–101F 2000–20FF 2000–2FFF 3000–4FFF 5000–6FFF 7000–701F 7020–703F 7040–705F 7060–707F 7080–709F 70A0–70BF 70C0–70DF 70E0–70E7 70E8–70EF 70F0–70F7 70F8–70FB 70FC–70FF EF80–EF9F FE00–FE0F FE80–EF8F FFFF 6–10 System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resources Mobile Intel 4 Series express chipset family...
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Page 74: Screw Listing
This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 538341-001. Phillips PM2.0×6.0 screw Color Quantity Silver Where used: 3 screws that secure the top cover to the computer Maintenance and Service Guide Length Thread... -
Page 75: Phillips Pm2.0×6.0 Screw
Phillips PM2.0×6.0 screw Color Quantity Black Where used: 2 screws that secure the system board to the base enclosure 7–2 Length Thread 6.0 mm 2.0 mm Head diameter 5.0 mm Maintenance and Service Guide... -
Page 76: Phillips Pm2.0×3.0 Screw
Phillips PM2.0×3.0 screw Color Quantity Silver Where used: 6 screws that secure the top cover to the base enclosure Maintenance and Service Guide Length Thread 3.0 mm 2.0 mm Head diameter 4.5 mm 7–3... -
Page 77: Phillips Pm1.5×1.5 Screw
Phillips PM1.5×1.5 screw Color Quantity Silver Where used: 45 screws that secure the keyboard to the top cover 7–4 Length Thread 1.5 mm 1.5 mm Head diameter 3.0 mm Maintenance and Service Guide... -
Page 78: Phillips Pm2.0×4.0 Screw
Phillips PM2.0×4.0 screw Color Quantity Black Where used: 3 screws that secure the Digital Media Slot board to the base enclosure Maintenance and Service Guide Length Thread 4.0 mm 2.0 mm Head diameter 4.5 mm 7–5... - Page 79 Screw listing Where used: 2 screws that secure the WLAN module to the system board Where used: 5 screws that secure the system board to the base enclosure 7–6 Maintenance and Service Guide...
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Page 80: Phillips Pm1.5×3.0 Screw
Phillips PM1.5×3.0 screw Color Quantity Silver Where used: One screw that secures the mass storage device bracket to the base enclosure Maintenance and Service Guide Length Thread 3.0 mm 1.5 mm Head diameter 4.0 mm 7–7... - Page 81 Screw listing Where used: One screw that secures the power connector bracket to the base enclosure Where used: 6 screws that secure the fan/heat sink assembly to the system board 7–8 Maintenance and Service Guide...
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Page 82: Phillips Pm2.0×5.0 Screw
Phillips PM2.0×5.0 screw Color Quantity Black Where used: 2 screws that secure the speaker assembly to the base enclosure Maintenance and Service Guide Length Thread 5.0 mm 2.0 mm Head diameter 5.0 mm 7–9... - Page 83 Screw listing Where used: 2 screws that secure the display assembly to the computer 7–10 Maintenance and Service Guide...
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Page 84: Backup And Recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. -
Page 85: Creating Recovery Discs
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. -
Page 86: Backing Up Your Information
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ■ At regularly scheduled times ✎... -
Page 87: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1. -
Page 88: Performing A Recovery
Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. - Page 89 Recovering from the dedicated recovery partition (select models only) ✎ Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition.
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Page 90: Connector Pin Assignments
Audio-in (microphone) Maintenance and Service Guide Connector pin assignments Signal Audio signal in Audio signal in Ground 9–1... -
Page 91: Audio-Out (Headphone)
Audio-out (headphone) 9–2 Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide... -
Page 92: Hdmi
HDMI Maintenance and Service Guide Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connected DDC clock... -
Page 93: Universal Serial Bus
Universal Serial Bus 9–4 Signal +5 VDC Data Data + Ground Maintenance and Service Guide... -
Page 94: Power Cord Set Requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 95: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. -
Page 96: Recycling
✎ Materials Disposal. The backlight in the display assembly of this HP product contains mercury, which might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly. - Page 97 Recycling To disassemble the display assembly, follow these steps: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
- Page 98 Recycling 4. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
- Page 99 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
- Page 100 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging this component and causing exposure to the mercury. 18.
- Page 101 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
- Page 102 AC adapter, spare part numbers 3–7 accessory battery connector 2–8 action keys 2–3 antennas disconnecting 4–17 locations 2–1 audio, product description 1–3 audio-in jack connector pinout 9–1 location 2–7 audio-out jack connector pinout 9–2 location 2–7 base enclosure, spare part number 3–5 battery removal 4–7 spare part numbers 3–5...
- Page 103 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 4–2 spare part number 3–6 specifications 6–6 electrostatic discharge 4–2 equipment guidelines 4–4 key 2–3 Ethernet, product description 1–3 external media card, product description 1–3 fan/heat sink assembly removal 4–27 spare part number 3–5 feet locations 4–6 spare part number 4–6...
- Page 104 ports HDMI 2–7 product description 1–4 Universal Serial Bus (USB) 2–7 power button 2–2 power connector 2–6 power connector cable removal 4–23 spare part number 3–4 power cord set requirements 10–1 spare part numbers 3–7 power light 2–4 power requirements, product description 1–3 processor, product description 1–1 product description audio 1–3...
- Page 105 tools required 4–1 top components 2–1 top cover removal 4–8 spare part number 3–4 TouchPad 2–5 TouchPad button 2–5 TouchPad light 2–4 TouchPad on/off button 2–5 Universal Serial Bus (USB) port connector pinout 9–4 location 2–7 vent 2–6 2–7 2–8 warranty period 3–2 4–5 webcam 2–1...