Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
(1)
Serial number (s/n)
(2)
Product name
(3)
Model description
(4)
Warranty period
(5)
Part number/Product number (p/n)
Maintenance and Service Guide
Description
This is an alphanumeric identifier that is unique to each product.
This is the product name affixed to the front of the computer.
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration (in years) of the warranty
period for the computer.
This number provides specific information about the product's
hardware components. The part number helps a service
technician determine what components and parts are needed.
Removal and replacement procedures
4–5