• Dirty toner cartridge.
• The transfer roller inside the printer is
dirty.
• The transfer voltage inside the printer
is abnormal.
The back of
the printout
is dirty
• Toner cartridge is improperly installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of machine
or the toner cartridge is not charged.
• If all-black image appear when
copying and scanning, maybe it is
Whole page
scanning exposure, and the cover on the
dark
manuscript is not properly closed.
• The scanner is damaged.
The print media that does not meet
•
usage specification is used. For example,
the media is damp or too rough.
•
The inside of the printer is dirty.
•
Toner cartridge is damaged.
• The parts inside the printer are
The toner
damaged.
does not
adhere to
the paper
• The toner cartridge is not installed
correctly.
•
The toner cartridge may be damaged.
The parts inside the printer are
•
damaged.
Horizontal
stripes
Note:
• Failures above can be improved by cleaning or replacing toner cartridge. Please
contact customer services center if the problem can still not be solved.
• Clean or replace toner cartridge
• Clean the internal transfer part of
the printer.
• Install ink cartridge correctly.
• It is suggested to replace the
original toner cartridge.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.
•
Please use printing medium within
the specification scope, and use
manual feed tray for printing in case
of special medium.
• Clean the inside of the printer.
•
It is suggested to replace the
original toner cartridge.
• Install ink cartridge correctly.
• It is suggested to replace the
original toner cartridge.
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