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DMA860E Digital Stepper Drive User Manual
13. Warranty
Twelve Month Warranty
Leadshine Technology Co., Ltd. warrants its products against defects in materials and workmanship for a period of 12
months from shipment out of factory. During the warranty period, Leadshine will either, at its option, repair or replace
products which proved to be defective.
Exclusions
The above warranty does not extend to any product damaged by reasons of improper or inadequate handlings by
customer, improper or inadequate customer wirings, unauthorized modification or misuse, or operation beyond the
electrical specifications of the product and/or operation beyond environmental specifications for the product.
Obtaining Warranty Service
To obtain warranty service, please contact your seller to obtain a returned material authorization number (RMA) before
returning product for service.
Shipping Failed Products
If your product fail during the warranty period, please contact your seller for how and where to ship the failed product
for warranty or repair services first, you can also
e-mail customer service at
tech@leadshine.com
to obtain a returned material
authorization number (RMA) before returning product for service. Please include a written description of the problem along with contact
name and address.
14. Contact Us
China Headquarter
Address: Floor 11, Block A3, Nanshan iPark, Xueyuan Avenue 1001, Shenzhen, Guangdong, 518055, China
Web:
http://www.leadshine.com
Sales Hot Line:
Tel: 86-755-2643 4369 (for All)
86-755-2641-7674 (for Asia, Australia, Africa areas)
86-755-2640-9254 (for Europe, America areas)
Fax: 86-755-2640-2718
Email: sales@leadshine.com.
Technical Support:
Tel: 86 755-2641-8447 and 86-755-2647-1129
Fax: 86-755-2640-2718
Email: tech@leadshine.com.
Leadshine U.S.A
Address: 26050 Towne Centre Dr. Foothill Ranch, CA 926 USA
Tel: 1-949-608-7270
Fax: 1-949-608-7298
Web: http://www.leadshineusa.com
Email:
sales@leadshineusa.com
and
support@leadshineusa.com
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