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6. If you still cannot access the internet, please restore the Controller to its factory
default settings and reconfigure it by following the instructions in
Wizard.
7. Please contact our Technical Support if the problem persists.
Q5. How to configure MAC address?
You can manually change the MAC address of the Controller. It is helpful when your
internet access account provided by your ISP is bound to one specific MAC address,
in other words, your ISP just permits only one computer with the authenticated MAC
address to access the internet. In this case, you can use MAC Clone to allow more
computers to access the internet via the same account.
1. Visit http://tplinkwif.net, and log in with the password you set for the Controller.
2. Go to
Settings
down to find the
•
If you are using the computer with the authenticated MAC address to access
the modem router, please select
•
If you know the authenticated MAC address, please select
Address
and then enter the address.
3. Click
Save
to make the settings effective.
Tips:
•
Some ISP will register the MAC address of your computer when you access the internet for the first time
through their Cable modem, if you add a router into your network to share your internet connection, the ISP will
not accept it as the MAC address is changed, so we need to clone your computer's MAC address to the router.
•
The MAC addresses of a computer in wired connection and wireless connection are different.
Q6. What should I do if I cannot find my wireless network or I cannot
connect the wireless network?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you're using a laptop with
built-in wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
>
Advanced Settings
MAC Clone
section.
>
Internet
and click the
Use Current Computer MAC
Use Quick Setup
Add
icon, and scroll
Address.
Use Custom MAC
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