TP-Link VIGI NVR11104H-4P User Manual
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TP-Link VIGI NVR11104H-4P User Manual

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User Guide
Network Video Recorder
© 2023 TP-Link 1910013364 REV1.0.0

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Summary of Contents for TP-Link VIGI NVR11104H-4P

  • Page 1 User Guide Network Video Recorder © 2023 TP-Link 1910013364 REV1.0.0...

  • Page 2: Table Of Contents

    Contents About This Guide ......................1 Get Started ......................... 2 1. 1 Connect the Hardware ..........................3 1. 2 Log In to Your NVR ............................3 1. 3 Set Up NVR via Quick Setup Wizard ....................... 5 Configure Your Network Camera ................7 2.
  • Page 3 Live View ...........................43 3. 1 Configure the Screen Layout ........................44 3. 1. 1 Change the Screen Layout Quickly ......................44 3. 1. 2 Rearrange Channels in Settings ........................45 3. 2 Configure Live View Settings via Toolbar...................47 3. 3 Change Picture Mode ..........................48 Recording and Storage ....................49 4.
  • Page 4 Events and Alerts ......................80 6. 1 Motion Detection ............................81 6. 2 Video Tampering ............................82 6. 3 Area Intrusion ..............................84 6. 4 Line Crossing Detection ...........................86 6. 5 Video Signal Loss ............................89 6. 6 Offline and IP Conflict ..........................91 6. 7 Disk Exception ..............................92 6.

  • Page 5: About This Guide

    ■ The Quick Installation Guide can be found where you find this guide or inside the package of the product. ■ To ask questions, find answers, and communicate with TP-Link users or engineers, please visit https://community.tp-link.com to join TP-Link Community.

  • Page 6: Get Started

    Get Started This chapter guides you on how to set up your NVR for the first time. The quick setup wizard brings you convenience and flexibility to configure VIGI NVR. This chapter includes the following sections: • Connect the Hardware •...

  • Page 7: Connect The Hardware

    1. 2 Log In to Your NVR With an user interface displayed on monitor, it is easy to configure and manage the NVR. Follow the steps below to log in to your NVR for the first time. We take VIGI NVR11104H-4P as the example.
  • Page 8 Chapter 1 Get Started 1. Select your country/region and set the language. 2. Set the login password for your NVR and preset a password for the cameras. Enter a password reset email for your NVR and cameras, which is used to reset the password if you forgot it. Click Complete.

  • Page 9: Set Up Nvr Via Quick Setup Wizard

    Chapter 1 Get Started (Optional) Click the checkbox if you want to apply the password and the Same as the NVR email address of the NVR to your cameras. 3. Set the gesture password for easy login. If you don’t want a gesture password, click Skip. 1.
  • Page 10 2. Wait until the process completes. 4. Done. The set up is complete. You can Sign Up TP-Link ID to create a TP-Link ID and bind the NVR to your TP-Link for remote managment, or you click Done to close the wizard.

  • Page 11: Configure Your Network Camera

    Configure Your Network Camera This chapter introduces how to add your cameras to NVR and configure them. You can customize image effects and configure OSD (On Screen Display), Privacy Mask, Stream, and Pan&Tilt. This chapter contains the following sections: • Add Cameras to the NVR •...

  • Page 12: Add Cameras To The Nvr

    VIGI NVR can add cameras singly, in batches or to a certain screen. You can also manually add cameras by entering their IP addresses and passwords. The processes vary depending on whether the camera has a password and whether Plug and Play is enabled. TP-Link security cameras have no passwords in default settings.
  • Page 13 Chapter 2 Configure Your Network Camera 2. Click to add a single camera. If you want to add cameras in batches, click the checkbox of cameras and click Add in Batches.
  • Page 14 Chapter 2 Configure Your Network Camera 3. After the cameras are added, you can view the cameras in the Device Added list. ■ When Plug and Play Disabled Follow the steps below to add the cameras.
  • Page 15 Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Add Camera in the pop-up Main Menu. Alternatively, right click on the Live View screen and click Settings in the pop-up Main Menu, then go to Camera >...
  • Page 16 Chapter 2 Configure Your Network Camera 3. Set a password for your cameras. You can also click the checkbox to use the preset password settings for cameras. Click Yes. After the cameras are added, you can view the cameras in the Device Added list.
  • Page 17 Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Add Camera in the pop-up Main Menu. Alternatively, right click on the Live View screen and click Settings in the pop-up Main Menu, then go to Device Access >...
  • Page 18 Chapter 2 Configure Your Network Camera 3. Click Edit in the connected device list. Then enter the password in Edit Channel and click Save. After a successful verification, the connected status will change from Not certified to Connected. ■ When Plug and Play Disabled When plug and play is disabled, follow the steps below to add cameras.
  • Page 19 Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Add Camera in the pop-up Main Menu. Alternatively, right click on the Live View screen and click Settings in the pop-up Main Menu, then go to Camera >...

  • Page 20: Add A Camera To A Certain Screen

    Chapter 2 Configure Your Network Camera 3. Enter the password manually to verify it. Click Add. After the cameras are added, you can view the cameras in the Device Added list. 2. 1. 2 Add a Camera to a Certain Screen You can add a camera to a certain channel in the Live View screen.

  • Page 21: Add Cameras Manually

    Chapter 2 Configure Your Network Camera 1. Click a screen in the Live View screen and click on the bottom left corner. 2. Click 3. Follow the web instuctions to add the camera. 2. 1. 3 Add Cameras Manually If the devices cannot be automatically found by the NVR, you can add cameras manually using its information.
  • Page 22 Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Add Camera in the pop-up Main Menu. Alternatively, right click on the screen and click Settings in the pop-up Main Menu, then go to Camera >...

  • Page 23: Modify Ip Addresses Of Cameras

    Chapter 2 Configure Your Network Camera 3. Enter the information of the camera to add it. For VIGI security camera, enter the IP address and password. Click Add. IP Address The IP address of the camera. Select a protocol that your camera supports. The global protocol that Control Protocol allows surveillance and security devices from different manufacturers to operate together seamlessly.
  • Page 24 Chapter 2 Configure Your Network Camera 2. Click the checkbox of camera(s) and click Modify IP Address. You can select multiple cameras to modify their IP addresses in batches. 3. Set the starting IP address you assigned for the camera(s). Click Yes.
  • Page 25 Chapter 2 Configure Your Network Camera 4. Click Apply to confirm the new IP address(es). Note: The IP address(es) will be assigned to camera(s) in order.

  • Page 26: Plug And Play Settings

    Chapter 2 Configure Your Network Camera 2. 2 Plug and Play Settings Plug and Play function enables NVR to automatically find and add cameras. You can enable or disable this function according to your needs. To configure and view the settings, right click on the Live View screen and click Settings in the pop-up Main Menu, then go to...

  • Page 27: Configure Image Settings

    Chapter 2 Configure Your Network Camera 2. 3. 1 Configure Image Settings 1. Right click on the Live View screen and click Settings in the pop-up Main Menu. Go to Camera > Display > Image. 2. Select a channel and configure the following parameters. Brightness Adjust the brightness of image.

  • Page 28: Configure Osd Settings

    Chapter 2 Configure Your Network Camera You can also select a channel on the Live View screen to reveal the toolbar and click to edit the basic parameters. 2. 4 Configure OSD Settings You can configure OSD (On Screen Display) to edit the information displayed in Live View and recordings. Follow the steps below to configure OSD.

  • Page 29: Configure Privacy Mask

    Chapter 2 Configure Your Network Camera 2. Select a channel, click the checkbox to display or hide the information, and select a display effect. Click Save. Note: If you change Name in the OSD setting, you also change the camera name. You can also select a channel on the Live View screen to reveal the toolbar and click to configure OSD settings.

  • Page 30: Configure Stream Settings

    Chapter 2 Configure Your Network Camera certain privacy area, select it and click Delete. To remove all privacy areas, click Clear. Click Save to finish the configuration. 2. 6 Configure Stream Settings In Stream Settings, you can configure video stream levels and ROI (Region of interest) level. Video stream levels decide the video quality in Live View and recording for each channel, and you can adjust the video quality of certain area by specifying the ROI level.
  • Page 31 Chapter 2 Configure Your Network Camera 2. Select a channel and configure the following parameters. Click Save. Smart Coding Enable Smart Coding to improve compression performance. Resolution Specify the resolution of the video stream. The screen displays images more clearly when the resolution increases. Video Frame Rate Specify the frame rate of videos.

  • Page 32: Configure Roi

    Chapter 2 Configure Your Network Camera 2. 6. 2 Configure ROI In ROI, you can configure the interest level of a specified area in each channel. The level 1–6 is ranked from low to high. The higher the ROI level, the better image quality. 1.
  • Page 33 Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Settings in the pop-up Main Menu. Go to Camera > Channel. Port Status Click to change port mode. Auto Mode: This mode is suitable for distance between NVR and camera below 100m.

  • Page 34: Configure Pan&Tilt (Only For Pt Cameras)

    Chapter 2 Configure Your Network Camera Port Settings Click to configure port settings. Select the port, and set its power priority, power status and maximum power. 2. 7 Configure Pan&Tilt (Only for PT Cameras) In Pan&Tilt, you can preset the positions, paths and pattern for each channel and call a preset to change the status of lens quickly and conveniently.

  • Page 35: Preset And Call Positions

    Chapter 2 Configure Your Network Camera 2. 7. 1 Preset and Call Positions The settings of a position include the direction of lens, the status of zoom and focus, and the rotation speed. Follow the steps below to preset a position. 1.

  • Page 36: Preset And Call Paths In Patrol Scan

    Chapter 2 Configure Your Network Camera Click to adjust the focus and the distant objects get clearer. To call the preset, select a Preset number and click Call. Then, the camera will adjust to the position. 2. 7. 2 Preset and Call Paths in Patrol Scan In Patrol Scan, you can configure paths for patrol.

  • Page 37: Enable Park

    Chapter 2 Configure Your Network Camera 1. Right click on the Live View screen and click Settings in the pop-up Main Menu. Go to Pan&Tilt. 2. Select a channel listed on the left panel, click Pattern Scan, and select a Pattern Path number from the drop-down list.

  • Page 38: Preview Preset Settings

    Chapter 2 Configure Your Network Camera 2. Select a channel listed on the left panel and click Park. Enable Park, select a mode and a preset, and enter the park time. Click Save. Park Mode Select a mode to decide what kind of preset the camera will perform. Park (Preset) Select a preset from the drop-down list.
  • Page 39 Chapter 2 Configure Your Network Camera 2. Go to Pan&Tilt. Select a channel listed on the left panel and click Preview. 3. Select a preset mode to view the presets. Click the icons in the list to adjust the position, preview the preset and edit its name.

  • Page 40: Manage Your Cameras

    Chapter 2 Configure Your Network Camera Click to enable 3D positioning. Use the mouse to adjust the position of camera. Click a point on the screen, and the point will be moved to the center of the screen. Hold down the left mouse button and draw a rectangular area from left to right.

  • Page 41: Change The Password And Reset Email

    Chapter 2 Configure Your Network Camera 2. Click in the table and modify the name, protocols, and management port. Click Save. Name Specify the camera name. Control Protocol Display the protocol used to control the camera. Transport Protocol Displays the protocol used for communication. Management Port Specify the management port.

  • Page 42: Upgrade The Firmware

    Chapter 2 Configure Your Network Camera 2. To change the settings of a single camera, click in the table. To change the password of multiple cameras in batches, select the cameras and click Change Password. Enter the new settings and Click Save.

  • Page 43: Configure Scheduled Reboot

    Chapter 2 Configure Your Network Camera 3. Select the cameras and click Local Upgrade Online Upgrade to upgrade them. • For Local Upgrade, select the firmware from the external storage device and click Upgrade. • For Online Upgrade, the device detects the new firmware online and upgrade automatically. Note: •...

  • Page 44: Remove Cameras From The Nvr

    Chapter 2 Configure Your Network Camera 2. Select a channel, enable Reboot Schedule, and specify the reboot time. Click Save. 3. (Optional) If you also want to apply the schedule settings to other channels, click Copy to Other Channels and select the channels. Click Save. 2.
  • Page 45 Chapter 2 Configure Your Network Camera 2. Select the cameras to be removed. Click Remove Device.
  • Page 46 Chapter 2 Configure Your Network Camera...

  • Page 47: Live View

    Live View In Live View, you can monitor the channels in real time and respond to abnormal conditions with quick operations, such as viewing instant playback, zooming in the image, and enabling real-time talk. This chapter contains the following sections: •...

  • Page 48: Configure The Screen Layout

    Chapter 3 Live View 3. 1 Configure the Screen Layout The NVR displays the videos of each channel via several screens. You can flexibly configure the screen layout in both Live View and Settings. 3. 1. 1 Change the Screen Layout Quickly The NVR supports multiple layout modes, which display multiple screen(s) in one page separately.

  • Page 49: Rearrange Channels In Settings

    Chapter 3 Live View For the layout mode with multiple screens, you can change the location of a channel by clicking and dragging it to another location. To view a channel in the full screen, double click it. Double click it again to go back to multi-screen layout mode.
  • Page 50 Chapter 3 Live View 2. Select a layout mode below and the current layout displays. Each square indicates a region on the screen. Click a square and click the checkbox of a channel to rearrange the channel in Live View. Click Save.

  • Page 51: Configure Live View Settings Via Toolbar

    Chapter 3 Live View 3. 2 Configure Live View Settings via Toolbar Select a channel in Live View to reveal the toolbar. Click the following icons to configure Live View settings, such as digital zoom, image settings, OSD, stream, and strategy. Click to view the playback of this channel.

  • Page 52: Change Picture Mode

    Chapter 3 Live View (Only for the camera with Pan&Tilt) Click to enter the Preview of Pan&Tilt. You can adjust the camera location and call the presets. For details, refer to 2. 7. 5 Preview Preset Settings. Click to select the Live View strategy. Shortest Delay: Display the latest image with the shortest delay, which may lower the video fluency.

  • Page 53: Recording And Storage

    Recording and Storage This chapter guides you on how to view and configure recording and storage settings on your NVR. VIGI NVR allows you to set your own recording schedules and parameters, assign disk quota to connected cameras, manage and detect the installed hard drive, as well as export and back up recordings. This chapter includes the following sections: •...

  • Page 54: Configure Recording Schedules

    Chapter 4 Recording and Storage 4. 1 Configure Recording Schedules Recording schedule section provides convenience and flexibility for the daily monitoring of your NVR. You can customize the recording schedule for all channels at a time or specify a recording schedule for certain channels.
  • Page 55 Chapter 4 Recording and Storage 4. Customize the recording schedule with one of the following methods. ■ Method 1: Via Time Bar 1 ) Select Motion Detection Recording and drag the cursor on time bar to set the time for motion detection recording from Monday to Friday.
  • Page 56 Chapter 4 Recording and Storage ■ Method 2: via Edit Schedule 1 ) Click Edit Schedule. 2 ) Click Schedule, select the recording type and set the start time and end time. Note: • Make sure the periods for different recording types are not overlapped.
  • Page 57 Chapter 4 Recording and Storage • The scheduled time can be accurate to the second. 3 ) Click Copy Schedule and select the repeating days for this schedule in a week and click Yes. 4 ) Click Apply on the Edit Detailed Schedule page.

  • Page 58: Configure Advanced Recording Settings

    Chapter 4 Recording and Storage 4. 1. 3 Configure Advanced Recording Settings To configure the pre-recorded and delay time for cameras, go to Storage > Recording Schedule > Advanced Settings. Click Save after you finish the configuration. The time is set for cameras to record before the scheduled time or event. For example, the schedule for continuous recording starts at 10:00.

  • Page 59: Configure Disk Quota

    Chapter 4 Recording and Storage To configure these settings, right click on the Live View screen and click Settings in the pop-up main menu. Then go to Storage > Recording Controls and select Storage Disk Group. Click Save after you finish the configuration.

  • Page 60: Record Manually

    Chapter 4 Recording and Storage To configure these settings, right click on the Live View screen and click Settings in the pop-up main menu. Then go to Storage > Recording Controls and select Disk Quota. Click Save after you finish the configuration.

  • Page 61: Manage Hard Drive

    Chapter 4 Recording and Storage Method 1: Via Live View Click on the tool bar at the bottom of the Live View screen to start or stop recording. Method 2: Via Recording Controls 1. Right click on the Live View screen and click Recording Controls in the pop-up main menu.

  • Page 62: View And Configure Settings Of Hard Drive

    Chapter 4 Recording and Storage 4. 4. 1 View and Configure Settings of Hard Drive Hard Drive Management, you can view the parameters and configure the properties and disk group of hard drive. You can also enable the NVR to overwrite the earlier recording files when the hard drive is full.

  • Page 63: Add External Hard Drive To Nvr (Only For Some Models)

    Chapter 4 Recording and Storage Disk Group Select the disk group for the NVR with multiple hard drives. Click Format to format the hard drive. Operation Note: The data stored in the hard drive will be lost after you format it. 4.

  • Page 64: M.a.r.t Detection

    Chapter 4 Recording and Storage 4. 4. 4 S.M.A.R.T Detection S.M.A.R.T detection detects and reports various indicators of drive reliability and presents an overall assessment of the installed hard drive. Follow the steps below to finish the S.M.A.R.T detection. 1. Right click on the Live View screen and click Settings in the pop-up main menu.

  • Page 65: Export Recordings

    Chapter 4 Recording and Storage Status Displays the status of these attributes. Flags Displays the code of S.M.A.R.T ID. Displays the threshold value of these attributes. Threshold marks the Threshold value at which the hard drive could fail. Displays the current value of these attributes. When it gets closer to the Value threshold, the hard drive is less likely to be healthy.
  • Page 66 Chapter 4 Recording and Storage 4. Select the start time and end time for searching recordings. 5. Click Advanced Time Filtering and select the time span and repeated days of the week. Then click Yes.
  • Page 67 Chapter 4 Recording and Storage 6. Click Channel to select Channel for recording export. Then click Yes. 7. Select Continuous for the recording type and for the file type. Locked Files will not be overwritten when loop recording is enabled. Unlocked Files will be overwritten when loop recording is enabled.
  • Page 68 Chapter 4 Recording and Storage 10. Select the folder or create a new folder and click Start Backup to export the files to your external storage device.

  • Page 69: Expansion Storage (Only For Some Models)

    Chapter 4 Recording and Storage 4. 6 Expansion Storage (Only for some models) Expansion storage uses key frame storage technology to compress the earlier videos and release a large amount of storage space, and thus increases the recording time. After expansion storage is enabled, select the expansion type based on your needs.

  • Page 70: Backup Recordings

    Chapter 4 Recording and Storage expansion storage, after evaluating the hard drive capacity and the number of channels. After long- term storage is enabled, select the recording time you expect. 4. 8 Backup Recordings Backup allows you to copy all the recordings stored in your NVR to the external hard drive. You can view these recording files when installing the hard drive on another NVR.
  • Page 71 Chapter 4 Recording and Storage 3. Click Backup to start the backup process. Note: • You should prepare an external hard disk whose total space is larger than the used space of installed hard drive in NVR. • If the free space of your external hard disk is not big enough for backing up recordings stored in NVR, click Initialize to format your hard drive first.

  • Page 72: Playback

    Playback This function allows you to play the history recordings and edit them, such as adding tags and exporting clips. You can easily search the recordings based on the channel, date, tag, and event. This chapter contains the following sections: •...

  • Page 73: Instant Playback

    Chapter 5 Playback NVR supports the following four playback modes: ■ Instant Playback Play the video of a single channel recorded in the last five minutes. ■ Normal Playback Play the recordings of one day, including the continuous and motion detection recordings. ■...
  • Page 74 Chapter 5 Playback 1. Right click on the Live View screen and click Playback in the pop-up Main Menu to open the Playback module. 2. On the right panel, select Normal Playback, click the checkboxes to select channels, and select a date in the calendar.
  • Page 75 Chapter 5 Playback 3. The recording files are listed both on the right panel and the time bar below. Double click a recording in the list or click to play the recordings. You can also click the to lock the recording. Once locked, the recording cannot not be overridden when Loop Recording is enabled.

  • Page 76: Play Recordings With Tags

    Chapter 5 Playback 5. 3 Play Recordings with Tags Tags can be used to mark and search recordings. Follow the steps below to add tags and play recordings with tags. ■ Step 1: Add Tags to Recording Files 1 ) Right click on the Live View screen and click Playback in the pop-up Main Menu to open the Playback module.
  • Page 77 Chapter 5 Playback 2 ) Select a time point in the recording listed in the time bar and click in the toolbar. The following window pops up. Enter the tag manually or select one from history tags. Click Yes. ■ Step 2: Search Tags In the same module, select Tag Playback...

  • Page 78: Playback Recordings Of Events

    Chapter 5 Playback ■ Step 3: Play the Recording File with a tag The recording files with tags are listed on the right panel. Specify the time range before and after the tagged time point, then double click a recording in the list to play it. You can also click in the list and click Edit...
  • Page 79 Chapter 5 Playback 2. On the right panel, select Event Playback and select an event type from the drop-down list. Click the checkboxes to select channels, and select a time range in the calendar. You can also enable Person Appeared to search the recordings that people appeared in.

  • Page 80: Playback Operations

    Chapter 5 Playback 5. 5 Playback Operations In the Playback module, you can use the icons and buttons in the toolbar and on the right panel to adjust the display, edit and back up the recordings. Note: The operations are not available in Instant Playback. 5.

  • Page 81: Edit Recordings

    Chapter 5 Playback Click the icon and set the playing speed. You can skip Non-event Recordings by clicking the checkbox. Click Yes. 5. 5. 3 Edit Recordings Follow the steps below to clip video files. 1. In Playback, specify the playback mode, channels, and time range, then click Search to search recordings.
  • Page 82 Chapter 5 Playback 2. Click the recordings in the time bar to select a start time. Click at the toolbar to set the beginning of the clip. Click the recordings again and drag the mouse to adjust the length of the clip. Click to set the end of the clip.

  • Page 83: Export Recordings

    Chapter 5 Playback 5. 5. 4 Export Recordings In Playback, you can easily search the desired recordings based on channel, time, recording types, tags, and events, and back up them in batches. Follow the steps below to search and back up recordings. Note: To back up the recordings, an external storage is required.

  • Page 84: Events And Alerts

    Events and Alerts This chapter guides you on how to configure the event settings and alarm actions when your cameras detect different types of events. VIGI NVR monitors the user-defined areas and you’ll be automatically alerted to any suspicious activity in your home and office. This chapter includes the following sections: •...

  • Page 85: Motion Detection

    Chapter 6 Events and Alerts 6. 1 Motion Detection Motion detection allows cameras to detect the moving objects in the monitored area and triggers alarm actions. You can customize the motion detection settings, select the triggered actions and set the alarm schedule for cameras.

  • Page 86: Video Tampering

    Chapter 6 Events and Alerts Pop-up Alarm The channel in Live View will be in full screen when the motion is Screen detected. (Only supports camera models with light alarm) The camera will trigger White Light Alarm light alarm when the motion is detected. (Only supports camera models with audible alarm) The buzzer on the Audible Alarm camera will alarm when the motion is detected.
  • Page 87 Chapter 6 Events and Alerts 1. Right click on the Live View screen and click Settings in the pop-up main menu, then go to Event > Smart Event Detection > Video Tampering. 2. Select the channel you want to detect and enable Video Tampering.

  • Page 88: Area Intrusion

    Chapter 6 Events and Alerts 5. Set the alarm schedule. Click Apply. 6. Click Save to save the settings. 7. (Optional) Click Copy to other channels, select the channels and click if you want to apply the settings to other channels. Then click Save Video Tampering to save the settings.
  • Page 89 Chapter 6 Events and Alerts 1. Right click on the Live View screen and click Settings in the pop-up main menu, then go to Event > Smart Event Detection > Area Intrusion. 2. Select the channel you want to detect and enable Area Intrusion.

  • Page 90: Line Crossing Detection

    Chapter 6 Events and Alerts Buzzer The buzzer on the NVR will beep when the area intrusion is detected. The channels you select for recording linkage will start recording when Recording Linkage the current channel detects an intrusion in the area. Pop-up Alarm The channel in Live View will be in full screen when an intrusion in the Screen...
  • Page 91 Chapter 6 Events and Alerts 1. Right click on the Live View screen and click Settings in the pop-up main menu, then go to Event > Smart Event Detection > Line Crossing Detection. 2. Select the channel you want to detect and enable Line Crossing Detection.
  • Page 92 Chapter 6 Events and Alerts The buzzer on the NVR will beep when line crossing detection is Buzzer triggered. The channels you select for recording linkage will start recording when Recording Linkage the current channel detects the object crossing the customized line. Pop-up Alarm The channel in Live View will be in full screen when line crossing Screen...

  • Page 93: Video Signal Loss

    Chapter 6 Events and Alerts 6. 5 Video Signal Loss Alarm actions will be triggered when the NVR cannot get video signal from the camera and display signal on the Live View screen. You can customize the triggered actions for different cameras. Follow the steps below to finish the configuration.
  • Page 94 Chapter 6 Events and Alerts 2. Click Select Camera to apply the selected alarm actions to certain cameras. Click OK. 3. Click Save to save the settings.

  • Page 95: Offline And Ip Conflict

    Chapter 6 Events and Alerts 6. 6 Offline and IP Conflict Alarm actions will be triggered when the NVR is offline or it detects IP conflict between the NVR and other devices in the local network. You can select triggered actions for these two exception types. Follow the steps below to finish the configuration.

  • Page 96: Disk Exception

    Chapter 6 Events and Alerts 6. 7 Disk Exception Alarm actions will be triggered when the NVR detects disk problems. You can select triggered actions for three exception types. Follow the steps below to finish the configuration. 1. Right click on the Live View screen and click Settings in the pop-up main menu, then go to Event...

  • Page 97: Login Exception

    Chapter 6 Events and Alerts 6. 8 Login Exception Login limitation sets the maximum login attempts to protect the security of your NVR. The NVR will be locked for 30 minutes if you enter the wrong password more than the specified attempts. You can set the buzzer to alarm after the maximum login attempts is exceeded.

  • Page 98: Hardware Exception (Only For Poe Models)

    Chapter 6 Events and Alerts 6. 9 Hardware Exception (Only for PoE models) Alarm actions will be triggered when the NVR detects hardware problems. You can select triggered actions for four exception types. Follow the steps below to finish the configuration. 1.

  • Page 99: Network Management

    Network Management With proper network configurations, you can connect your NVR to the internet, build up mapping between internal and external ports, and manage it remotely via Cloud Services. This chapter contains the following sections: • Configure Network Connection • Configure Ports •...

  • Page 100: Configure Network Connection

    Chapter 7 Network Management 7. 1 Configure Network Connection 7. 1. 1 Configure Basic Settings. In Connection, you can view the connection status and configure the NVR to obtain a dynamic or static IP address. Follow the steps below to configure the basic settings. 1.

  • Page 101: Configure Advanced Settings

    Chapter 7 Network Management • To configure the NVR to obtain a dynamic IP address, select Auto as the mode. Note: • A DHCP server (usually a router) is needed for the NVR to obtain a dynamic IP address. • If the topology or subnet is changed, you should assign a new IP address to the NVR to keep the network connection.

  • Page 102: Configure Ports

    Chapter 7 Network Management To configure MTU, right click on the Live View screen and click Settings in the Main Menu. Go to Network > Connection. Specify MTU and click Save. 7. 2 Configure Ports In Port, you can configure the HTTPS port and service port of NVR that can be used to access the NVR through the network.

  • Page 103: Configure Upnp

    Chapter 7 Network Management To configure ports, right click on the Live View screen and click Settings in the Main Menu. Go to Network > Port. Specify HTTPS port and service port. Click Save. HTTPS Port Specify a port for HTTPS protocol. Service Port Specify a port for protocols of video services.

  • Page 104: Enable Remote Management Via Cloud Services

    The NVR supports remote management with the support of TP-Link Cloud Services. With a TP-Link ID bound, you can remotely monitor your areas on multiple platforms, including computers and mobile phones. Follow the steps below to bind your TP-Link ID to the NVR and download the VIGI Security Manager or VIGI app.
  • Page 105 Cloud Services > TP-Link 2. Click Bind. Enter your TP-Link ID and password and click Bind. If you do not have a TP-Link ID, click Sign Up to register. 3. After binding your TP-Link ID, download VIGI Security Manager on the computer from Download Center, or download the VIGI app on your mobile phone by scanning the QR code below.

  • Page 106: Nvr Management

    NVR Management This chapter contains the following sections to introduce how to manage NVR: • Upgrade the NVR Firmware • Restart/Log Out/Shut Down the NVR • Reset the NVR • Configure Reboot Schedule for NVR • Diagnose the NVR...

  • Page 107: Upgrade The Nvr Firmware

    (For Online Upgrade) Connect the NVR to the internet first. • (For Local Upgrade) Download the NVR firmware from TP-Link Download Center, place the firmware in an external storage device and plug the external storage device into the NVR. 2. Right click on the Live View screen and click Settings in the Main Menu.

  • Page 108: Restart/Log Out/Shut Down The Nvr

    Chapter 8 NVR Management 8. 2 Restart/Log Out/Shut Down the NVR To restart/log out/shut down the NVR, right click on the Live View screen and click . Then, click the corresponding buttons. Click to reboot the NVR. Please wait when rebooting the NVR. It may take several seconds.

  • Page 109: Reset The Nvr

    Chapter 8 NVR Management 8. 3 Reset the NVR To reset the NVR to the factory settings, right click on the Live View screen and click Settings in the Main Menu. Go to System > System Configuration > Settings Management. Then, click Reset. Note: Please wait without any operations until the NVR is reset successfully.

  • Page 110: Diagnose The Nvr

    Chapter 8 NVR Management 2. Enable Reboot Schedule, and specify the reboot time. Click Save. 8. 5 Diagnose the NVR The NVR supports two diagnostic tools, Rapid Diagnosis and Custom Diagnosis. You can diagnose the NVR to test the network connection and delay. Follow the steps below to diagnose the NVR.
  • Page 111 To quickly diagnose the network connection, click Rapid Diagnosis. Gateway/Extranet/Cloud Displays the connection status between the NVR and Service Connection gateway/extranet/TP-Link Cloud. Delay Displays the delay in milliseconds of each channel. Connected means that the NVR cannot communicate with the camera.
  • Page 112 Chapter 8 NVR Management • For Custom Diagnosis, select an operation and specify the parameters. Click Start Diagnosis. Operation Select an operation. Ping: The NVR sends several packets to the specified IP address or domain to test the connection between them. Tracert: The NVR tries to trace the route to the specified IP address or domain within limited hops and record the route.

  • Page 113: System Management

    System Management This chapter guides you to configure the basic and advanced settings of your NVR, export and import settings, and view system logs and messages on NVR. VIGI NVR allows users to create and modify administrator accounts based on their needs. This chapter includes the following sections: •...

  • Page 114: Configure Basic Settings

    Chapter 9 System Management 9. 1 Configure Basic Settings To configure the settings for your NVR, right click on the Live View screen and click Settings in the pop- up main menu, then go to System > Basic Settings > Basic Settings.

  • Page 115: Modify System Time

    Chapter 9 System Management 9. 2 Modify System Time VIGI NVR provides two methods to modify the system time. You can also select the time zone according to your region. To configure these settings, right click on the Live View screen and click Settings in the pop-up main menu, then go to...

  • Page 116: Configure Interface Output

    Chapter 9 System Management ■ Manually You can set the system time manually. 9. 3 Configure Interface Output In Interface Output, you can select the display resolution for your monitor and choose to display the channel number on the Live View screen and the images in the original scale. To configure these...

  • Page 117: Manage User Accounts

    Chapter 9 System Management settings, right click on the Live View screen and click Settings in the pop-up main menu, then go to System > Basic Settings > Interface Output. Resolution Select the screen resolution according to your needs. With Adaptive selected, the NVR automatically selects the highest resolution supported by the screen.
  • Page 118 Chapter 9 System Management ■ Modify Administrator Account For the administrator account, you have all the permissions to manage the NVR. Administrator user name is admin and the password is set when you set up your NVR for the first time. Click to modify the settings.

  • Page 119: Import And Export Settings

    Chapter 9 System Management ■ Add an Account You can create user accounts with different permissions to manage the NVR. Follow the steps below to add a new user account. 1. Click Add. Enter the username and set the user level to Operator or User.
  • Page 120 Chapter 9 System Management 1. Right click on the Live View screen and click Settings in the pop-up main menu, then go to System > System Configuration > Settings Management. 2. Click Import Configuration File Export Configuration File. 3. For configuration file import, select the file and click Import Configuration.

  • Page 121: View System Logs

    Chapter 9 System Management 4. For configuration file export, select the file and click Export Configuration. 9. 6 View System Logs The NVR uses logs to record, classify, and manage the messages of the system and devices. You can search, view, and export the logs. Note: To export logs, an USB external storage device is required.
  • Page 122 Chapter 9 System Management 2. Specify the time range and log types and click Search. The filtered logs appear in the table. To view detailed information, click View Details. Start/End Time Specify a time range to filter the logs based on the recording time. Type Select a main type from the drop-down list to filter the logs.

  • Page 123: View System Messages

    Chapter 9 System Management 9. 7 View System Messages You can view the information about the devices, storage, internet and event in System Messages. Right click on the screen and click in the pop-up main menu, then go to System Message. ■...
  • Page 124 Chapter 9 System Management ■ Channel Information You can view the channel number, channel name, network connection status, the IP address of camera and the status of motion detection. ■ Stream Information You can view the recording parameters of a certain camera. CH No.
  • Page 125 Chapter 9 System Management Stream Type Main Stream: Refer to the high definition quality for your live view and the larger size of recording files. Substream: Refer to the standard definition quality for your live view and the smaller size of recording files. Video Frame Rate Specify the frame rate of the videos.
  • Page 126 Chapter 9 System Management Type Read and write: The data on the hard drive can be read and written. Read-only: The data on the hard drive can be only be read. ■ Internet Information You can view the internet information of your NVR and the current network resources statistics. Displays the IP address of your NVR.
  • Page 127 Chapter 9 System Management Bandwidth of Net Displays the remaining received bandwidth. Receive Idle ■ Event Information You can view the event type, occurred time, and the channel which detects events.

  • Page 128: Faq

    Check your junk or spam folder of your email. • Check your email filter setting in your email account. Add noreply@tp-link.com in the White list (by clicking Create a new filter) in your email setting. Then go back to the NVR to send the verification...
  • Page 129 Password Reset Email. • If your NVR and camera is not connected to the internet, use your mobile phone to scan the QR code on the right to download the VIGI app and log in with your TP-Link ID. Tap on the...
  • Page 130 • Check your junk or spam folder. • Check your email filter setting in your email account. Add noreply@tp-link.com in the White list (by clicking Create a new filter) in your email setting. If you have other questions, please visit FAQ 2850 for more information.
  • Page 131 Model Number: VIGI NVR1008H/VIGI NVR1016H Component Name Model Power Adapter T120150-2B1 Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp-link.com This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 132 Model Number: T120150-2B1 Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp-link.com This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 133 TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6804 E-mail: sales.usa@tp-link.com This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 134 This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
  • Page 135 This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
  • Page 136 限用物質含有情況標示聲明書 設備名稱：VIGI Network Video Recorder 型號(型式)：NVR1008H/NVR1008/NVR1016H/VIGI NVR1004H-4MP/VIGI NVR1008H-8MP/ VIGI NVR1104H-4P/VIGI NVR4032H 限用物質及其化學符號 多溴二苯醚 鉛 汞 鎘 六價鉻 多溴聯苯 單元 (Pb) (Hg) (Cd) (PBB) (PBDE) ○ ○ ○ ○ ○ ○ 外殼 ○ ○ ○ ○ ○ ○ 電源供應器 － ○ ○...
  • Page 137 Safety Information ■ Working Temperature: -10 – 55 °C ■ Keep the device away from water, fire, humidity or hot environments. ■ Do not attempt to disassemble, repair, or modify the device. If you need service, please contact ■ Do not use damaged charger or USB cable to charge the device. ■...
  • Page 138 Explanation of the symbols on the product label Note: The product label can be found at the bottom of the product and its I.T.E. power supply. Symbol Explanation Class II equipment AC voltage DC voltage Indoor use only. Caution Operator’s manual Polarity of output terminals Energy efficiency marking (Level VI) RECYCLING...

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