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Preface Notebook Computer P770ZM Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
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This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the P770ZM se- ries notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Removal Warning Use only approved brands of Unplug the power cord before When removing any peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on Disc This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.
Preface Contents Introduction ..........1-1 Top ....................A-3 Bottom ..................A-4 Overview ..................1-1 LCD ....................A-5 External Locator - Top View with LCD Panel Open ......1-4 MB ....................A-6 External Locator - Front & Right side Views .........1-5 HDD ....................A-7 External Locator - Left Side &...
Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the P770ZM series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about driv- ers (e.g.
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Introduction Specifications Processor Options Memory Intel® Core™ i7 Processor Four 204 Pin SO-DIMM Sockets Supporting DDR3L 1600MHz Memory i7-4790K (4.00GHz) (The real memory operating frequency depends on the FSB 8MB L3 Cache, 22nm, DDR3L-1600MHz, TDP 88W of the processor.) i7-4790 (3.60GHz) Memory Expandable from 4GB (minimum) up to 32GB 8MB L3 Cache, 22nm, DDR3L-1600MHz, TDP 84W...
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Introduction Audio Communication High Definition Audio Compliant Interface Built-In Gigabit Ethernet LAN S/PDIF Digital Output 2.0M FHD PC Camera Module Two Speakers WLAN/ Bluetooth M.2 Modules: Sound Blaster Audio (Factory Option) Intel® Wireless-AC 7265 Wireless LAN ANSP ™ 3D sound technology on headphone output (802.11ac) + Bluetooth 4.0 Built-In Array Microphone (Factory Option) Intel®...
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. PC Camera LED 3. Built-In Microphone 4. LCD 5. Speakers 6. Power Button 7. LED Lock Indicators 8. Keyboard 9. TouchPad and Buttons 10.
Introduction External Locator - Front & Right side Views Figure 2 Front Views 1. Light Bar 2. LED Power Indicators Front Figure 3 Right Side Views 1. USB 3.0 Port 2. S/PDIF-Out Jack 3. Headphone Jack Right 4. Microphone Jack 5.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. RJ-45 LAN Jack 2. USB 3.0 Port 3. USB 3.1 Ports 4. Multi-in-1 Card Left Reader 5. Combined eSATA/ Powered USB 3.0 Port Figure 5 Rear View 1.
Introduction External Locator - Bottom View Figure 6 Bottom View 1. Vent 2. Battery 3. Sub Woofer 4. HDD Bay Overheating To prevent your com- puter from overheating make sure nothing blocks the vent/fan in- takes while the com- puter is in use.
Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. RJ-45 LAN Jack 2. USB 3.0 Port 3. USB 3.1 Port 4. Multi-in-1 Card Reader 5. USB 3.0 Port / e-SATA 6. KB LED Connector 7. WLAN Card Connector 8.
Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the P770ZM series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Warning 1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other Before you undertake components could be damaged.
Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove and install the Processor: 1. Remove the battery page 2 - 5 1.
Disassembly Removing the Battery Figure 1 1. Turn the computer off, and turn it over. Battery Removal 2. Slide the latch in the direction of the arrow (Figure 1a 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a 4.
Disassembly Removing and Installing the Hard Disk Drive Figure 2 HDD Assembly The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm/ Removal 9.5mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as out- lined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 4. Lift the hard disk bay cover off the computer (Figure 3c Figure 3 5. Slightly lift and pull the HDD-1 assembly in the direction of the arrow to remove the hard disk assembly (Fig- HDD Assembly ure 3d Removal (cont’d.) 6.
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Disassembly Hard Disk Installation Process Figure 4 HDD Assembly 1. Turn off the computer, and remove the battery (page 2 - Installation 2. Insert the HDD-2 assembly (if available) in the direction of the arrow to install the it (Figure 3a 3.
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Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. Figure 5 Foam Rubber Insert for 7mm(H) HDDs HDD-2 HDD-1...
Disassembly Removing the M.2 SSD Module Figure 6 Note that the SSD (if installed) is beside the HDD bay. M.2 SSD Module Removal 1. Turn off the computer, and turn it over, remove the battery (page 2 - 2. Remove the screw from the SSD (Figure 6a a.
Disassembly Removing the Primary System Memory (RAM) Figure 7 RAM Module The computer has four memory sockets for 204 pin Small Outline Dual In-line (SO-DIMM) DDR 3L type memory modules. Removal The total memory size is automatically detected by the POST routine once you turn on your computer. a.
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Disassembly 4. Lift the component bay cover off the computer case. The modules will be visible at point (Figure 8c Figure 8 5. Gently pull the two release latches ( ) on the sides of the memory socket(s) in the direction indicated below &...
Disassembly Removing the System Memory (RAM) from Under the Keyboard Figure 9 Keyboard The computer has four memory sockets for 204 pin Small Outline Dual In-line (SO-DIMM) DDR 3L type memory modules. Removal The total memory size is automatically detected by the POST routine once you turn on your computer. a.
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Disassembly 5. Carefully lift the keyboard up, being careful not to bend the keyboard ribbon cables Figure 10 6. Disconnect the keyboard ribbon cables from the locking collar socket by using a small flat-head screw- RAM Module driver to pry the locking collar pins away from the base (Figure 10d).
Disassembly Removing and Installing the Processor Figure 11 Processor Processor Removal Procedure Removal 1. Turn off the computer, remove the battery (page 2 - 5), and component bay cover (page 2 - 11). Procedure 2. Remove screws from the heat sink unit in the order indicated on the label (i.e screw first through to screw last...
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Disassembly 4. Press down and hold the latch (with the latch held down you will be able to release it). 5. Move the latch and bracket fully in the direction indicated to unlock the CPU(Figure 12c). Figure 12 6. Carefully (it may be hot) lift the CPU up out of the socket (Figure 12d).
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Disassembly Processor Installation Procedure Figure 13 Processor 1. Insert the CPU ; pay careful attention to the pin alignment (Figure 13a), it will fit only one way (DO NOT FORCE Installation IT!). 2. Move the bracket and latch fully in the direction indicated to lock the CPU. 3.
Disassembly Removing the Wireless LAN Module Figure 14 Wireless LAN 1. Turn off the computer, remove the battery (page 2 - 5) and the keyboard (page 2 - Module Removal 2. The Wireless LAN module will be visible at point under the keyboard (Figure 14a).
Disassembly Wireless LAN, Combo Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
Disassembly Removing the M.2 SATA Module Figure 15 M.2 SATA Module 1. Turn off the computer, remove the battery (page 2 - 5), and component bay cover (page 2 - 11). Removal 2. Locate the module; it is visible at point Figure 15a 3.
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Disassembly M.2 SATA Installation Procedure Figure 16 1. Place the thermal pad on the computer as shown (Figure 16a). M.2 SATA Module 2. Insert the module in the computer. Make sure that the hexagonal screw is in the correct location Figure Installation 3.
Disassembly Removing and Installing the Video Card Figure 17 Video Card Video Card Removal Procedure Removal Procedure Turn off the computer, turn it over and remove the battery (page 2 - 5) and component cover (page 2 - Remove screws from the heat sink unit in the order indicated on the label (i.e screw first through to a.
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Disassembly Installing a New Video Card Figure 18 Prepare to fit the video card into the slot by holding it at about a 30° angle (Figure 18e). Installing a New The card needs to be fully into the slot, and the video card and socket have a guide-key and pin which align to Video Card allow the card to fit securely (Figure...
Part Lists Appendix A: Part Lists This appendix breaks down the P770ZM series notebook’s construction into a series of illustrations. The component part numbers are indicated in the tables opposite the drawings. Note: This section indicates the manufacturer’s part numbers. Your organization may use a different system, so be sure to cross-check any relevant documentation.
Part Lists Part List Illustration Location The following table indicates where to find the appropriate part list illustration. Table A- 1 Part List Illustration Location Parts page A - 3 Bottom page A - 4 page A - 5 page A - 6 page A - 7 A - 2 Part List Illustration Location...
Schematic Diagrams Appendix B: Schematic Diagrams This appendix has circuit diagrams of the P770ZM notebook’s PCB’s. The following table indicates where to find the appropriate schematic diagram. Diagram - Page Diagram - Page Diagram - Page Table B - 1...
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Display PortA SHEET 12 SHEET 2,3,4,5,6 12V,5VS,3.3VS,3.3VA SHEET 53 P750ZM CHARGER LED BOARD SYSTEM SMBUS SHEET 43 SHEET 56 P770ZM CHARGER LED BOARD Display PortB SHEET 13 DMI*4 VDD3,VDD5,1.5VS P750ZM LID SWITCH BOARD 5.1 channel SHEET 42 SHEET 54 HDMI <=8"...
Schematic Diagrams Display Port A DISPLAY PORT A 0.2R_06 POWER SWITCH PLEASE CLOSE TO CONNECTOR 3.3VS_FUSE 3.3VS VOUT Close to Display PORT R432 R432 0_04 0_04 DP_A#3 C448 C448 0.1u_10V_X7R_04 0.1u_10V_X7R_04 D_DP_A#3 10u_6.3V_X5R_06 10u_6.3V_X5R_06 14,15,3,41,42,43,44 SUSB C449 C449 0.1u_10V_X7R_04 0.1u_10V_X7R_04 D_DP_A3 DP_A3 *DVI2012F2SF-900T05_08...
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Schematic Diagrams Display Port B DISPLAY PORT B PLEASE CLOSE TO CONNECTOR 1K_04 1K_04 DPB_DHPD_R Close to Display PORT DP_B_HPD 0_04 0_04 DP_B#3 0.1u_10V_X7R_04 0.1u_10V_X7R_04 D_DP_B#3 3.3VS_FUSE 0.1u_10V_X7R_04 0.1u_10V_X7R_04 100K_1%_04 100K_1%_04 *220p_50V_NPO_04 *220p_50V_NPO_04 SHIELD6 GND4 3.3VS_FUSE D_DP_B3 LBAV99LT1G LBAV99LT1G DP_B3 COMMON COMMON *DVI2012F2SF-900T05_08...
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Download the BIOS computer model. 1. Go to www.clevo.com.tw and point to E-Services and click E-Channel. Note that BIOS versions 2. Use your user ID and password to access the appropriate download area (BIOS), and download the latest BIOS files...
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BIOS Update Use the flash tools to update the BIOS 1. Make sure you are not loading any memory management programs such as HIMEM by holding the F8 key as you see the message “Starting MS-DOS”. You will then be prompted to give “Y” or “N” responses to the programs being loaded by DOS.