Page 1 V19.3.00...
Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Page 4: Erp Off Mode Power Consumption Statement
Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
Page 6: Fcc Statement
Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 7: Fcc Rf Radiation Exposure Statement
Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Page 8 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 9: Instructions For Care And Operation
Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
Page 11: Servicing
Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...
Page 12: Power Safety
Preface Power Safety The computer has specific power requirements:  • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety Warning steady, uninterrupted power supply.
Page 13: Polymer Battery Precautions
Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
Page 14: General Battery Precautions
Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
Page 15: Cleaning
Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Cleaning Instructions (For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth.
Page 16: Travel Considerations
Preface Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
Page 17 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
Page 18 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
Page 19 Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
Page 20 Preface XVIII...
Page 21: Table Of Contents
Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer Battery Precautions ........................XI General Battery Precautions ........................XII Cleaning ..............................
Page 22 Preface Model Differences .............................1-6 LCD Panel Open - Models A & B ......................1-7 LCD Panel Open - Models C & D ......................1-8 LED Indicators ............................1-9 Illuminated LED Keyboard ........................1-10 Control Center ............................1-11 Flexikey® Application ..........................1-12 Keyboard Backlight LED ........................1-13 Function Keys & Visual Indicators ......................1-14 Front &...
Page 23 Preface Power Options ............................1-35 Storage Devices, Mouse, & Audio Overview ..............................2-1 Hard Disk Drive/Solid State Drive ......................2-2 Multi-in-1 Card Reader ..........................2-3 Realtek Audio Console ..........................2-4 Realtek Audio Console - Main ........................2-5 Realtek Audio Console - Speakers ......................2-6 Realtek Audio Console - Microphone .......................2-7 Realtek Audio Console - Device Advanced Settings ................2-8 Setup for 5.1 or 7.1 Surround Sound ......................2-9 Touchpad and Buttons/Mouse .........................2-10...
Page 24 Preface Shutting the Computer Down ........................3-4 Power Plans ...............................3-5 Power-Saving States ..........................3-7 Sleep ................................3-7 Hibernate ..............................3-8 Shut down ..............................3-8 Configuring the Power Buttons .........................3-9 Resuming Operation ..........................3-11 Settings Menu Power Controls ........................3-13 Battery Information ..........................3-16 Battery Power ............................3-16 Power Slider Settings ..........................3-17 Conserving Battery Power ........................3-18 Battery Life ..............................3-19 New Battery .............................3-19...
Page 25 Preface Driver Installation ............................4-2 Updating/Reinstalling Individual Drivers ....................4-5 User Account Control ..........................4-6 Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 NVIDIA Video (VGA) ..........................4-7 NVIDIA Apps ............................4-7 LAN ................................4-8 Card Reader ...............................4-8 Touchpad ..............................4-8 Intel®...
Page 26 Preface Failing the POST ............................5-3 Fatal Errors ..............................5-3 Non-Fatal Errors ............................5-3 The Setup Utility ............................5-4 Entering Setup ............................5-4 Setup Screens .............................5-5 Main Menu ..............................5-6 System Time & Date (Main Menu) ......................5-6 SATA Port # (Main Menu) ........................5-7 OffBoard SATA / NVMe Controller Configuration (Main Menu) ............5-7 System/Extended Memory (Main Menu) ....................5-7 MB Series / BIOS Revision / KBC/EC firmware Revision/ VGA Card / VBIOS Revision/Build Date / Mac Address (Main Menu) ..........................5-7...
Page 27 Preface Security Level (Advanced Menu > Intel(R) Thunderbolt) ....................5-12 Overclocking Performance Menu (Advanced Menu) ................5-13 SATA Mode (Advanced Menu) ......................5-14 Power On Boot Beep (Advanced Menu) ....................5-16 Battery Low Alarm Beep (Advanced Menu) ...................5-16 Show AC Always Fan on item (Advanced Menu) ..................5-16 Security Menu ............................5-17 Set Supervisor Password (Security Menu) ....................5-17 Set User Password (Security Menu) ......................5-18...
Page 28 Preface Intel® Optane™ ............................6-2 RAID ................................6-2 Intel® Rapid Storage Technology Application ..................6-4 RAID Setup Procedure ..........................6-6 RAID Setup - UEFI Enabled ........................6-7 RAID Setup (2 * PCIE SSDs) - UEFI Enabled ..................6-12 RAID Setup - UEFI Disabled ........................6-18 Deleting a RAID (Windows 10) ......................6-22 Intel®...
Page 29 Preface Fingerprint Module Configuration ......................6-43 Bluetooth & WLAN Combo Module ......................6-45 Intel/Killer 1550/Wi-Fi 6 AX-1650x Bluetooth Combo Driver Installation ...........6-46 Killer 1535/AD Bluetooth Combo Driver Installation ................6-46 Bluetooth Configuration in Windows ......................6-47 To Make your Computer Discoverable to Bluetooth Devices ..............6-50 WLAN AC/AD WiGig Driver Installation ....................6-51 Sound Blaster Audio ..........................6-52 Sound Blaster X®...
Page 30 Preface Taking Pictures/Capturing Video ......................6-80 Trusted Platform Module .........................6-82 Enabling & Managing TPM ........................6-83 TPM Management in Windows .......................6-84 TPM Actions ............................6-86 3G/4G Module ............................6-88 3G/4G SIM Card Insertion ........................6-89 Troubleshooting Overview ..............................7-1 Basic Hints and Tips ..........................7-2 Backup and General Maintenance ......................7-3 Viruses ...............................7-4 Upgrading and Adding New Hardware/Software ..................7-5 Problems and Possible Solutions .......................7-7...
Page 31 Preface S/PDIF-Out Jack) ............................A-2 Card Reader ..............................A-2 DC-In Jack ..............................A-2 HDMI-Out Port ............................A-2 Line-In Jack ..............................A-2 Line-Out Jack ............................A-3 Microphone-In Jack ..........................A-3 Mini DisplayPort 1.3 ..........................A-3 RJ-45 LAN Jack ............................A-3 Security Lock Slot ............................A-3 Thunderbolt™ 3 Port/USB 3.1 Gen 2 ......................A-4 Type C Port ...............................A-4 USB 3.0 Port (USB 3.1 Gen 1) ............................A-6...
Page 32 Preface Control Center Overview ..............................B-1 Control Center ............................B-1 Flexikey® ..............................B-1 Control Center Menus ..........................B-3 System Monitor ............................B-4 Fan (System Monitor) ..........................B-6 CPU (System Monitor) ..........................B-7 Memory (System Monitor) ........................B-8 GPU (System Monitor) ..........................B-9 Extra Setting ............................B-10 FlexiAccess 2.0 - WiFi App ........................B-12 Basic Setting ............................B-15 Power Modes ............................B-15 Power Status / ............................B-16...
Page 33 Preface Color Swatch ............................B-19 Keyboard Sleep Timer ..........................B-19 Brightness ...............................B-19 LED Mode - Whole Keyboard/Partial Keyboard (for Illuminated Color LED Keyboards) ....B-20 Keyboard Effects (for Illuminated Color LED Keyboards) ..............B-21 Light Bar Logo LED ..........................B-22 Flexikey® Application ...........................B-23 Keyboard Settings - Express Key ......................B-28 Enabling Delay Time ..........................B-30 Keyboard Settings - Launch App ......................B-32 Keyboard Settings - Express Text ......................B-34...
Page 34 Preface Configure Other Displays Using Project ....................C-3 Configuring an External Display In Windows ..................C-4 Audio Setup for HDMI ..........................C-5 Wireless Display ............................C-8 Wireless Display Configuration .......................C-9 NVIDIA Control Panel ...........................C-11 Change Resolution ..........................C-14 Display Devices ............................C-15 Configuring an External Display (NVIDIA) ..................C-16 Multiple Display Connections to HDMI-Out Port/DisplayPorts/Thunderbolt Port .......C-20 Multiple External Display Notes ......................C-21 Manage 3D Settings ..........................C-22...
Page 35 Preface Storage ..............................D-2 BIOS .................................D-2 Audio ................................D-2 Keyboard & Pointing Device ........................D-3 Indicators ..............................D-3 Interface ..............................D-3 Card Reader ..............................D-3 Card Slots ..............................D-3 Communication ............................D-4 Operating System ............................D-4 Features (Depending on Model Type) ......................D-4 Security ..............................D-4 Power Management ..........................D-4 Power ................................D-4 Environmental Spec ..........................D-5 Physical Dimensions &...
Page 36 Preface XXXIV...
Page 37: Quick Start Guide Overview
Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
Page 38: Advanced Users
Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to in the User’s Manual. You “Drivers & Utilities” on page 4 - 1 “BIOS Utilities”...
Page 39: Not Included
Quick Start Guide Not Included Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers.
Page 40: System Software
Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.
Page 41: System Startup
Quick Start Guide System Startup 1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. 2. When first setting up the computer use the following procedure (as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below): •...
Page 42: Model Differences
Quick Start Guide Model Differences This notebook series includes four different model types (see for full specification details) that mainly Appendix D differ as indicated in the table below. Note that your model may appear slightly different from those pictured in this manual.
Page 43: Lcd Panel Open - Models A & B
Quick Start Guide LCD Panel Open - Models A & B Figure 1 - 2 LCD Panel Open - Models A & B  1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard 3. Built-In Array Aircraft Microphone The use of any portable elec- 4.
Page 44: Lcd Panel Open - Models C & D
Quick Start Guide LCD Panel Open - Models C & D Figure 1 - 3 LCD Panel Open - Models C & D  1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard 3. Built-In Array Aircraft Microphone The use of any portable elec- 4.
Page 45: Led Indicators
Quick Start Guide LED Indicators The LED indicators on the top case, and at the front of the computer, display helpful information about the cur- rent status of the system (note the top case LEDs for Models A & B are green, Models C & D are white). Top Case LEDS Front Case LEDS Icon...
Page 46: Illuminated Led Keyboard
Quick Start Guide Illuminated LED Keyboard  The illuminated keyboard has an embedded numerical keypad for easy numeric data Other Keyboards input, and features function keys to allow you to change operational features instant- ly. See for full function key combination details. Table 1 - 4, on page 1 - 14 If your keyboard is dam- aged or you just want to...
Page 47: Control Center
Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/touch pad on/off.
Page 48: Flexikey® Application
Quick Start Guide Flexikey® Application The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, or to launch programs and applications, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc.
Page 49: Keyboard Backlight Led
Quick Start Guide Keyboard Backlight LED Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the key to launch the keyboard backlight application to configure the settings (see overleaf).
Page 50: Function Keys & Visual Indicators
Quick Start Guide Function Keys & Visual Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. Keys Function/Visual Indicators Keys Function/Visual Indicators * Fan Control Fn + Toggle Automatic / Control Center Toggle (see over) Fn +...
Page 51: Front & Rear Views
Quick Start Guide Front & Rear Views Figure 1 - 7 Front & Rear Views Models A & B 1. LED Power Indica- tors 2. Lightbar (Models Models A & B A & B Only) 3. Vent/Fan Intake HDMI-Out Port 5.
Page 52 Quick Start Guide  HDMI Port / Display Ports Note that the HDMI Port and Display Ports support video and audio signals to attached external displays. Note that Sound Blaster audio will be disabled when you are connecting to an external display through an HDMI or Dis- play Port connection.
Page 53: Right View
Quick Start Guide Right View Figure 1 - 8 Right View Models A & B 1. Line-In Jack 2. Microphone Jack 3. Line-Out Jack 4. 2-In-Audio Jack (Headphone / S/PDIF-Out Jack) Models C & D 5. USB 2.0 Port (Models A & B Only) 6.
Page 54: Left View
Quick Start Guide Left View Figure 1 - 9 Left View Models A & B 1. RJ-45 LAN Jack 2. 1 * USB 3.1 Gen 2 (Type C) Thunderbolt™ 3 Combo Port Models C & D 3. 1 * USB 3.1 Gen 2 (Type C) Port 4.
Page 55 Quick Start Guide  Thunderbolt Port Devices When plugging a device into a Thunderbolt port allow 30 seconds for the system to scan and recognize the connected device. You can enable/disable the Thunderbolt port in the BIOS (see “Intel(R) Thunderbolt Technology (Advanced Menu > 11), and disabling the port will also disable its functionality as a USB port.
Page 56: Bottom View - Models A & B
Quick Start Guide Bottom View - Models A & B Figure 1 - 10 Bottom View Models A & B  Overheating 1. Fan Outlet/Intake 2. Component Bay To prevent your comput- Cover from overheating 3. Battery make sure nothing blocks the vent(s)/fan in- 4.
Page 57: Bottom View - Models C & D
Quick Start Guide Bottom View - Models C & D Figure 1 - 11 Bottom View  Models C & D Overheating 1. Fan Outlet/Intake 2. Component Bay To prevent your comput- Cover from overheating 3. Battery make sure nothing blocks the vent(s)/fan in- 4.
Page 58: Battery Removal & 3G/4G Sim Card Insertion
Quick Start Guide Battery Removal & 3G/4G SIM Card Insertion  If you do need to remove the battery for any reason (e.g. long term storage) see be- Warranty Warning low. In addition you will need to remove the battery in order to insert the USIM card (for Models A &...
Page 59 Quick Start Guide Remove the battery from the bay Insert the USIM card as illustrated below (pay careful attention to the orientation of the card as the gold contact side of the card should face upwards) until it clicks fully into position. To eject the card simply press it until it ejects, but do not attempt to eject the card while connected to a 3G/4G network (however your machine should be powered off when removing the battery in any case).
Page 60: Windows 10 Start Menu
Quick Start Guide Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
Page 61: Right-Clicking The Windows Logo In Start Menu
Quick Start Guide Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.
Page 62 Quick Start Guide Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
Page 63: Windows 10 Control Panel
Quick Start Guide Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Select Control Panel under the Windows System item in the Start Menu.
Page 64: Settings
Quick Start Guide Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time &...
Page 65: Windows 10 Taskbar
Quick Start Guide Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
Page 66: Action Center
Quick Start Guide Action Center The Action Center appears as a vertical panel on the right side of the screen (click Expand to view the full pan- el) when you swipe in from the right or click the button in the notification tray. This gives you access to com- monly needed functions like Network, All Settings, Airplane Mode, and Project etc.
Page 67: Video Features
Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display Settings control panel. In Win- dows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo on your keyboard and the P key).
Page 68 Quick Start Guide To access the Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration from Select and rearrange displays.
Page 69 Quick Start Guide To access the NVIDIA Control Panel: Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select NVIDIA Control Panel). Make sure you run the GeForce Experience app after installing all the drivers (internet connection required), and then restart the computer and run the app a second time.
Page 70 Quick Start Guide Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Display Settings. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above. Figure 1 - 24 - Display (Resolution) 1 - 34 Video Features...
Page 71: Power Options
Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 36).
Page 72 Quick Start Guide You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Men 1.
Page 73: Storage Devices, Mouse, & Audio Overview
Storage Devices, Mouse, & Audio Chapter 2: Storage Devices, Mouse, & Audio Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive/Solid State Drive • Multi-in-1 Card Reader • Realtek Audio Console •...
Page 74: Hard Disk Drive/Solid State Drive
Storage Devices, Mouse, & Audio Hard Disk Drive/Solid State Drive  The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data Bottom Cover in the computer. The hard disk can be taken out to accommodate other serial (SATA) Removal Warning hard disk drives (see for specification information), how-...
Page 75: Multi-In-1 Card Reader
Storage Devices, Mouse, & Audio Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Push-Push Card card into the slot and it will appear as a removable device, and can be accessed in Reader the same way as your hard disk (s).
Page 76: Realtek Audio Console
Storage Devices, Mouse, & Audio Realtek Audio Console  You can configure the audio options on your computer from the Sound control Audio Driver & panel in Windows, or from the Realtek Audio Console in the Windows Start Creative Sound menu.
Page 77: Realtek Audio Console - Main
Storage Devices, Mouse, & Audio Realtek Audio Console - Main  You can adjust the Speaker and Microphone levels by using the sliders in the Re- altek Audio Console Main window. Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar.
Page 78: Realtek Audio Console - Speakers
Storage Devices, Mouse, & Audio Realtek Audio Console - Speakers Click Speakers to access controls for the format and speaker balance etc. Figure 2 - 4 Realtek Audio Console (Speakers) 2 - 6 Realtek Audio Console...
Page 79: Realtek Audio Console - Microphone
Storage Devices, Mouse, & Audio Realtek Audio Console - Microphone Click Microphone to access advanced controls for recording on the microphone. Adjust the recording Main Volume level to around 60, to obtain the optimum re- cording quality. Figure 2 - 5 Realtek Audio Console (Microphone)
Page 80: Realtek Audio Console - Device Advanced Settings
Storage Devices, Mouse, & Audio Realtek Audio Console - Device Advanced Settings  Device Advanced Settings allows for further configuration of the Connector Set- tings and Recording Device. Device Advanced Settings For the purposes of re- cording it is recommend- that enable “Separate...
Page 81: Setup For 5.1 Or 7.1 Surround Sound
Storage Devices, Mouse, & Audio Setup for 5.1 or 7.1 Surround Sound To setup your system for 5.1 or 7.1 surround sound you will need to connect the au- dio cables to the Headphone & S/PDIF Combo jack, Line-In jack, Line-Out jack and Microphone-In jack (note: the Line-Out jack is used for 7.1 surround sound only).
Page 82: Touchpad And Buttons/Mouse
Storage Devices, Mouse, & Audio Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Touchpad Cleaning your computer through one of the USB ports. The Touchpad buttons function in In order to improve pad much the same way as a two-button mouse.
Page 83: Mouse Properties Control Panel
Storage Devices, Mouse, & Audio Mouse Properties Control Panel  You can configure the functions from the Mouse control panel in Windows as fol- Disabling the lows. Touchpad Right-click the Start Menu icon. If you need to disable Select Control Panel. the Touchpad for any Click Mouse (Hardware and Sound >...
Page 84 Storage Devices, Mouse, & Audio Figure 2 - 10 Mouse Properties Control Panels 2 - 12 Mouse Properties Control Panel...
Page 85: Mouse & Touchpad Devices
Storage Devices, Mouse, & Audio Mouse & Touchpad Devices You can also configure the functions from the Mouse or Touchpad control panels in Devices in the Settings control panel as follows. Click the Settings item in the Start Menu (or All Settings in the Action Center). Click Devices.
Page 86 Storage Devices, Mouse, & Audio Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options. Figure 2 - 12 Windows Settings Mouse 2 - 14 Mouse & Touchpad Devices...
Page 87 Storage Devices, Mouse, & Audio Touchpad Settings You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex- ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected”...
Page 88 Storage Devices, Mouse, & Audio Touchapd Taps The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac- cident, by recognizing when your palm is resting on it or brushing its surface while you are typing. Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applica- tions.
Page 89 Storage Devices, Mouse, & Audio Touchapd Scroll and Zoom Click to enable/disable the two finger scrolling and pinch zooming gesture. Figure 2 - 15 Scroll and Zoom/ Scrolling Gesture The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically.
Page 90 Storage Devices, Mouse, & Audio The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu. Figure 2 - 17 Three-Finger Gestures (Swipes & Taps) Figure 2 - 18 Four-Finger Gestures (Swipes &...
Page 91 Storage Devices, Mouse, & Audio The following is an overview of some of the main gestures you can use with your Touchpad, however these can be configured from the Touchpad menus. Figure 2 - 19 Touchpad Gesture Examples Mouse & Touchpad Devices 2 - 19...
Page 92 Storage Devices, Mouse, & Audio 2 - 20...
Page 93: Power Management Overview
Power Management Chapter 3: Power Management  Overview OS Note Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
Page 94: The Power Sources
Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ and the Ctrl + Alt + Del DC adapter will damage the computer and its components.
Page 95: Turning On The Computer
Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
Page 96: Shutting The Computer Down
Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down. You can also use the context menu (right-click the Start Menu icon or press the Windows logo...
Page 97: Power Plans
Power Management Power Plans  The computer can be configured to conserve power by means of power plans (Con- Resuming trol Panel > Power Options). You can use (or modify) an existing power plan, or Operation create a new one. Table 3 - 1, on The settings may be adjusted to set the display to turn off after a specified time, and for informa-...
Page 98 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
Page 99: Power-Saving States
Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
Page 100: Hibernate
Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
Page 101: Configuring The Power Buttons
Power Management Configuring the Power Buttons  The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
Page 102 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel (see page 1 - 42 Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
Page 103: Resuming Operation
Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Power Status Icon Color To Resume Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
Page 104 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap- pears to display Sleep, Shut down, and Restart.
Page 105: Settings Menu Power Controls
Power Management Settings Menu Power Controls The Settings item in the Start Menu (or via the Action Center) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings. Figure 3 - 8 Settings Settings Menu Power Controls 3 - 13...
Page 106 Power Management Battery Saver Battery in Settings will display the battery level, and by clicking Battery usage by app you can see the current state of battery usage by application etc. The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications.
Page 107 Power Management Power & Sleep Power & sleep gives you quick access to Screen and Sleep settings. Click Addi- tional power settings to go to the main power options control panel. Figure 3 - 10 Settings > Power & Sleep Settings Menu Power Controls 3 - 15...
Page 108: Battery Information
Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.
Page 109: Power Slider Settings
Power Management Power Slider Settings  Better Best Battery Saver Battery Saver Better Battery Performance Performance Note that some Win- dows features and back- ground applications may behave differently, or may be blocked, when the system is in Battery Saver mode (check with For DC Only For AC &...
Page 110: Conserving Battery Power
Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.
Page 111: Battery Life
Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. If you do need to re- move the battery for any reason (e.g.
Page 112: Proper Handling Of The Battery Pack
Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.
Page 113: Battery Faq
Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
Page 114 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 14 Power Options Advanced Settings - Battery • Low battery level = 0% •...
Page 115 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
Page 116 Power Management 3 - 24...
Page 117: Drivers & Utilities
Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
Page 118: Driver Installation
Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. - Drivers Installer Screen 1 Figure 4 - 1 4 - 2 Driver Installation...
Page 119 Drivers & Utilities Check the driver installation order from (the drivers must be installed in this order) Table 4 - 1, on page 4 - 4 which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
Page 120 Drivers & Utilities Win 10 (64-bit) Driver Page # Win 10 (64-bit) - Optional Items Page # Chipset Page 4 - 7 Setting Up SATA RAID, Optane™ or AHCI Mode Page 6 - 2 NVIDIA Video (VGA) Page 4 - 7 Wireless LAN Module Page 6 - 30 NVIDIA Apps...
Page 121: Updating/Reinstalling Individual Drivers
Drivers & Utilities Updating/Reinstalling Individual Drivers Manual Driver Installation Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.
Page 122: User Account Control
Drivers & Utilities User Account Control If a User Account Control prompt appears as part of  the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...
Page 123: Driver Installation Procedure
Drivers & Utilities Driver Installation Procedure NVIDIA GeForce Experience by clicking the desktop icon (or App). Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive and click Install Driv- 6. Restart the computer and run the application ers (button).
Page 124: Lan
Drivers & Utilities will need to have a working internet connec- tion. Note: If the computer enters a deep sleep mode during 7. After the driver is installed an automatic installation, you will be prompted to plug in a network browser window will pop-up and you can click cable, and click OK, to continue installation.
Page 125: Intel® Hid Filter Driver
Drivers & Utilities Intel® HID Filter Driver Thunderbolt 1. Click 7.Install HID Filter Driver > Yes. 1. Click 10.Install Thunderbolt Driver > Yes. 2. Click Next. 2. Click the check box to accept the license and 3. Click Yes to accept the license. then click Install.
Page 126 Drivers & Utilities 10. Click on Realtek Audio Control and click on It is recommended that you install the Sound Blaster Audio application (see the resume icon to download the driver. “Sound Blaster Audio” on 52) and Intel Rapid Storage Technology page 6 - 11.
Page 127 Drivers & Utilities  Windows Update After installing all the drivers make sure you enable Check for updates in order to get all the latest security updates etc. (all updates will include the latest hotfixes from Microsoft). To enable Windows Update make sure you are con- nected to the internet: Click the Start Menu and select the Settings item.
Page 128: Optional Drivers
Drivers & Utilities Optional Drivers See the pages indicated in for the driver installation procedures for any modules in- Table 4 - 1, on page 4 - 4 cluded in your purchase option. Models A & B - Optional Drivers Installer Screen Figure 4 - 3 4 - 12 Driver Installation...
Page 129: Bios Utilities
BIOS Utilities Chapter 5: BIOS Utilities  BIOS Screens Overview Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.
Page 130: The Power-On Self Test (Post)
BIOS Utilities The Power-On Self Test (POST)  If you enable the Boot-time Diagnostic Screen in the Setup Utility, each time you BIOS Settings turn on the computer the system takes a few seconds to conduct a POST, including Warning a quick test of the on-board RAM (memory).
Page 131: Failing The Post
BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.
Page 132: The Setup Utility
BIOS Utilities The Setup Utility  The Aptio Setup Utility tells the system how to configure itself and manage basic BIOS Settings features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 (give the system a few seconds malfunction.
Page 133: Setup Screens
BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.
Page 134: Main Menu
BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
Page 135: Sata Port # (Main Menu)
BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. OffBoard SATA / NVMe Controller Configuration (Main Menu) Pressing Enter opens the sub-menu to show the configuration of any devices on the off board SATA / NVMe Controller if applicable.
Page 136: Advanced Menu
BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to change the settings for the GPU Performance Scaling, FlexiCharger, VT-d, Fast Boot and DDI Control it as required. 5 - 8 Advanced Menu...
Page 137: Gpu Performance Scaling (Advanced Menu > Advanced Chipset Control)
BIOS Utilities GPU Performance Scaling (Advanced Menu > Advanced Chipset Control)  You can enable/disable NVIDIA GPU Performance scaling from this menu. The NVIDIA Card does the scaling if this option is on, and has less latency than the Intel FlexiCharger GPU.
Page 138: Vt-D (Advanced Menu > Advanced Chipset Control)
BIOS Utilities VT-d (Advanced Menu > Advanced Chipset Control)  Enable/disable Intel® Virtualization Technology for Directed I/O (VT-d) from this menu. This extends Intel's Virtualization Technology (VT) by providing hard- Thunderbolt Port ware assists for a virtualization solution. Set for Display If you want to use the Thun- Fast Boot (Advanced Menu >...
Page 139: Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt)
BIOS Utilities Intel(R) Thunderbolt Technology  (Advanced Menu > Intel(R) Thunderbolt) You can enable/disable (disabling the port will also disable its functionality as a Thunderbolt Port USB port) the Intel(R) Thunderbolt port support from this menu (see over). The Set for Display Thunderbolt port is enabled by default as a data port in Unique ID mode.
Page 140: Security Level
BIOS Utilities Security Level (Advanced Menu > Intel(R) Thunderbolt) You can set the security level to Legacy Mode, Unique ID, One time saved key or DP only. • Legacy mode will allow any devices to be connected. • You can set the port to allow only devices with a Unique ID to connect. If the unique ID is not located then you will be asked to confirm the connection.
Page 141: Overclocking Performance Menu (Advanced Menu)
BIOS Utilities Overclocking Performance Menu (Advanced Menu)  This menu allows you to adjust settings for processor and performance, and allows you to set Power Limits and the CPU VR Custom Setting for voltage regulation. Overclocking Issues A warning will appear to remind you that overclocking may damage hardware, and If you get any errors due to that you must be sure that the CPU and memory support overclocking before en- changing overclocking set-...
Page 142: Sata Mode (Advanced Menu)
BIOS Utilities SATA Mode (Advanced Menu)  You can configure SATA (Serial ATA) control to operate in AHCI (Advanced Host Controller Interface) or Intel RST Premium With Intel Optane System Acceler- SATA Mode ation (or RAID - Redundant Array of Independent disks) modes from this menu. Selection The SATA Mode should be set BEFORE installing an operating system, and after If you have installed the...
Page 143 BIOS Utilities Intel Optane Options  Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system per- Optane Version formance by caching boot data, executables, frequently accessed data and system If you are unsure of which page files to an non volatile, low latency Intel®...
Page 144: Power On Boot Beep (Advanced Menu)
BIOS Utilities Clearing Intel Optane If you need to clear Intel Optane Memory data then follow the process outlined in 27, however note you will need to back “Clearing Intel® Optane™” on page 6 - up your system first as the procedure will result in the system being required to be reinstalled and data and files will be lost in the process.
Page 145: Security Menu
BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...
Page 146: Set User Password (Security Menu)
BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning Note: You can only set the user password after you have set the supervisor pass- If you set a boot pass- word (Password on boot word.
Page 147: Secure Boot Control (Security Menu)
BIOS Utilities Secure Boot Control (Security Menu) Secure Boot Control prevents unauthorized operating systems and software from loading during the startup process. Secure Boot is available as a menu option if you have enabled UEFI Boot (see 21). Enabling Secure Boot “Boot Menu”...
Page 148: Tpm Configuration (Security Menu)
BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the Security Device Support. Select TPM Configuration and press Enter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to support TPM (see “Trusted Platform Module”...
Page 149: Boot Menu
BIOS Utilities Boot Menu Figure 5 - 11 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.
Page 150: Boot Option Priorities (Boot Menu)
BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to select the Boot Option # and use the arrow keys to select any device in order to move its boot priority up and down the list (the selected device will be highlighted in white).
Page 151: Exit Menu
BIOS Utilities Exit Menu Figure 5 - 12 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
Page 152 BIOS Utilities 5 - 24...
Page 153: Modules
Modules Chapter 6: Modules Overview This chapter contains the information on the various modules (some of which are optional) which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
Page 154: Setting Up Sata Raid, Optane™ Or Ahci Mode
Modules Setting Up SATA RAID, Optane™ or AHCI Mode  Note that your system can be set up as a RAID OR to support Intel® Optane™, RAID Hard Disks/ it cannot be set to support both systems. Solid State Drives AHCI Mode All HDDS/SSDs in a Advanced Host Controller Interface (AHCI) is an interface specification that allows...
Page 155 Modules Intel Optane Options  Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system per- Optane Version formance by caching boot data, executables, frequently accessed data and system If you are unsure of which page files to an non volatile, low latency Intel®...
Page 156: Intel® Rapid Storage Technology Application
Modules Intel Rapid Storage Technology Application ® Make sure you install the Intel® Rapid Storage Technology application if you have set up your HDDs/SSDs in AHCI, RAID, OR Optane™ mode (see “Intel® Rapid Storage Technology” on page 6 - 62). Note the following: •...
Page 157 Modules RAID Level Description Table 6 - 1 RAID Levels Identical drives reading and writing data in parallel to increase performance. RAID 0 RAID 0 implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive.
Page 158: Raid Setup Procedure
Modules RAID Setup Procedure  The actual procedure for setting up a RAID system will depend on whether or not Adding M2. 2280 your system has UEFI enabled or not, and if you are using 2 * PCIE SSDs with the SSDs as RAID - Op- Windows 10 OS installed on one of them.
Page 159: Raid Setup - Uefi Enabled
Modules RAID Setup - UEFI Enabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see 5) you will Table 6 - 1, on page 6 - require two identical hard disks or solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
Page 160 Modules Select Create RAID Volume and press <Enter>. Figure 6 - 1 Create RAID Volume (Advanced > Intel(R) 10. You can now setup your RAID volume using any two installed disks. Rapid Storage 11. Go to Name: and press <Enter>. Technology 12.
Page 161 Modules 13. Go to RAID Level: and press <Enter>. 14. Choose the RAID Level required (see for details) and Table 6 - 1, on page 6 - 5 press <Enter>. • RAID0 (Stripe) • RAID1 (Mirror) 15. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>.
Page 162 Modules 17. You should select two identical hard disks/SSDs to form your RAID volume. 18. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to your requirements (it is recommended that you set the “Strip Size” to 128KB). 19.
Page 163 Modules 22. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the condition in the bulleted point below is met before doing so. • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- puter starts up it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD).
Page 164: Raid Setup (2 * Pcie Ssds) - Uefi Enabled
Modules RAID Setup (2 * PCIE SSDs) - UEFI Enabled If you are setting up a RAID using 2 * PCIE SSDs, with the Windows 10 OS in- stalled on one of them, then follow the setup procedure below: To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see 5) you will Table 6 - 1, on page 6 -...
Page 165 Modules Go to the operable computer and insert a USB Flash drive. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive of the operable computer. Copy the f6flpy-x64 folder from the location below (D: denotes your DVD drive) on the Device Drivers &...
Page 166 Modules Figure 6 - 6 Name the RAID Volume (Advanced > Intel(R) Rapid Storage Technology) 16. Go to RAID Level: and press <Enter>. 17. Choose the RAID Level required (see for details) and Table 6 - 1, on page 6 - 5 press <Enter>.
Page 167 Modules 18. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>. 19. Move the cursor down (use the arrow keys) onto to X (o select the disk required and press <Enter>. Figure 6 - 7 Select Disks (Advanced >...
Page 168 Modules 23. The RAID volume will then be created and the RAID information will be displayed under Intel(R) Rapid Storage Technology (in the Advanced menu). Figure 6 - 8 Created RAID Information (Advanced > Intel(R) Rapid Storage Technology) 24. Press <Esc> to exit the menu. 25.
Page 169 Modules 27. Select the DVD drive containing the Windows 10 OS DVD and press <Enter>. 28. Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc. 29. Click Next > Install Now to continue installing the operating system as normal (see your Windows documentation if you need help on installing the Windows OS).
Page 170: Raid Setup - Uefi Disabled
Modules RAID Setup - UEFI Disabled To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see 5) you will Table 6 - 1, on page 6 - require two identical hard disks or solid state drives. You need to setup a RAID before installing your Windows 10 operating system, and you will need to prepare the following in order to do so.
Page 171 Modules Select 1.Create RAID Volume and press Enter. Figure 6 - 9 Intel(R) Rapid Storage Technology Option ROM Type the RAID volume name and then press Tab or Enter to advance to the next field. 10. Specify (use the up and down arrow keys) the RAID level (RAID 0 (Stripe) or RAID 1 (Mirror) and then press Tab or Enter to advance to the next field.
Page 172 Modules 13. Press Enter and select the Capacity size (best set to default). 14. Press Enter to select Create Volume. 15. Press Enter to create the volume, and confirm the selection by pressing Y. 16. This will now return to the main menu. Figure 6 - 10 RAID Created 17.
Page 173 Modules 18. As the computer starts up make sure the Windows 10 OS DVD is in the attached DVD drive and it will automatically boot from the Windows 10 OS DVD (you will be prompted to press a key to boot from the DVD). Alternatively you can press <F7> as the computer starts up to bring up the boot device menu.
Page 174: Deleting A Raid (Windows 10)
Modules Deleting a RAID (Windows 10) If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...
Page 175: Intel® Optane™ Setup Procedure
Modules Intel® Optane™ Setup Procedure  After initial setup make sure you install the Intel Rapid Storage Technology driver - see Creating a Windows “IRST Driver Installation” on page 6 - 62). Partition for Optane See also (however backup up any nec- “Clearing Intel®...
Page 176 Modules Select SATA Mode (see page 13), press <Enter> and select “Intel RST Premium..”. Figure 6 - 12 SATA Mode Selection (BIOS) Press <F4> and <Yes> to “Save Changes and Reset”. As the computer restarts press <F2> to enter the BIOS again. 10.
Page 177 Modules 13. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the condition in the bulleted point below is met before doing so.  • Make sure the Windows 10 OS DVD is in the attached DVD drive, as the com- Optane™...
Page 178 Modules 25. After installing the Intel® Rapid Storage Technology application you can access Device Manager (right-click the Start menu and select Device Manager). 26. Click Disk drives to check the Optane drive. Figure 6 - 14 Device Manager (Disk drives) 6 - 26 Setting Up SATA RAID, Optane™...
Page 179: Clearing Intel® Optane
Modules Intel® Optane™ Clearing If you wish to clear an existing Intel® Optane™ setup then follow the procedure be- Optane SSD Module low to do so. However backup up any necessary files and data before clearing an Removal Intel® Optane™ setup, as doing so will result in the loss of all data on the volumes. If you need to remove an installed Optane SSD Make sure that Intel®...
Page 180 Modules Select “Deconcatentate” and press <Enter>. Figure 6 - 16 Intel(R) Rapid Storage Technology (Deconcatentate) Select Yes from the “Are you sure you want to perform deconcatentation” option. 6 - 28 Setting Up SATA RAID, Optane™ or AHCI Mode...
Page 181 Modules Select “Start deconcatentation” and press <Enter>. Figure 6 - 17 Intel(R) Rapid Storage Technology (Start Deconcatentation) The system will return to the standard Intel(R) Rapid Storage Technology menu when complete (see Figure 6 - 13 on page 6 - 24).
Page 182: Wireless Lan Module
Modules Wireless LAN Module  If you have included an Intel®, Killer (Combo) module or AD Wireless LAN/ Wireless Device Bluetooth combo module make sure it is on (i.e. the system is not in Airplane Mode) Operation Aboard before installing the driver. Aircraft The use of any portable Make sure you install the drivers in the order indicated in...
Page 183: Intel® Wlan Driver Installation
Modules Intel® WLAN Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
Page 184: Killer Wlan Combo Driver Installation
Modules Killer WLAN Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
Page 185: Wlan Configuration In Windows 10
Modules WLAN Configuration in Windows 10 You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Click the Wireless icon in the notification area of the taskbar.
Page 186 Modules Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display Connected status Select any connected network and click Disconnect to disconnect from a connected access point.
Page 187 Modules You can click the Airplane Mode button to turn the mode On or Off. 10. You need to either use Airplane Mode, or to turn the WLAN module off aboard aircraft. 11. If you click on Network Settings to bring up Network & Internet for a more comprehensive list of network and internet settings including Wi-Fi (can be turned on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off) VPN, Dial-up, Ethernet and Proxy.
Page 188: Killer Control Center
Modules Killer Control Center  The Killer Control Center app is installed with the LAN driver (see “LAN” on Killer Network 8) for your network adapter. The Killer Control Center app can be ac- page 4 - Manager cessed from the desktop or Apps menu.
Page 189: Network Settings
Modules Network Settings The Settings page provides options to customize your network settings. Figure 6 - 22 Killer Control Center Settings Killer Control Center 6 - 37...
Page 190 Modules Click on Set Speed Limits to change the upload/download speed for a connection (click on Test Bandwidth to run a speed test). Figure 6 - 23 Killer Control Center Set Speed Limits • Connection Details displays information about the connection such as the IP address etc.
Page 191: Overview
Modules Overview The Overview page displays total internet traffic received by the system in real time. Below the speedometer is a list of applications and domains with network connec- tions. The Priority Setting can be set for each application or domain with Priority 1 the highest, and 6 the lowest.
Page 192: Apps
Modules Apps The Applications page provides a detailed list of networked applications with the Download/Upload speeds for each application. Figure 6 - 25 Killer Control Center Apps 6 - 40 Killer Control Center...
Page 193: Wifi Analyzer
Modules Wifi Analyzer The Wifi Analyzer page provides a snapshot of the overall wireless environ- ment.The analyzer displays nearby networks and their signal strength, and selecting a network will display information on it such as channel, data rates, channel width etc.
Page 194: Fingerprint Reader Module
Modules Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Fingerprint Reader Make sure you have administrator’s rights to your computer, and have a Windows and Power Saving password enabled for full security protection. States There are two different fingerprint modules supplied with this model.
Page 195: Fingerprint Module Configuration
Modules Fingerprint Module Configuration  Click the Settings item in the Start Menu and then click Accounts and click Sign- PIN Code in options. You will need to add a Windows password (click Add under Password). You will be asked to add After you have added the password you will need to also add a PIN.
Page 196 Modules You will be instructed to Touch the fingerprint sensor (simply touch the sensor) on the reader a number of times (lift and touch again). Figure 6 - 28 Rest & Lift Your Finger Try to present different parts of your finger in different positions (similar to the various positions you may use when using it, and if you see red at any point try a different position).
Page 197: Bluetooth & Wlan Combo Module
Modules Bluetooth & WLAN Combo Module  If you have included an Intel®, Killer (Combo) module or AC/AD Wireless LAN/ Wireless Device Bluetooth combo module make sure it is on (i.e. the system is not in Airplane Mode) Operation Aboard before installing the driver.
Page 198: Intel/Killer 1550/Wi-Fi 6 Ax-1650X Bluetooth Combo Driver Installation
Modules Intel/Killer 1550/Wi-Fi 6 AX-1650x Bluetooth Combo Driver Installation  1. Make sure the system is not in Airplane Mode, and then insert the Device Bluetooth Data Drivers & Utilities + User’s Manual disc into an attached DVD drive. Transfer 2.
Page 199: Bluetooth Configuration In Windows
Modules Bluetooth Configuration in Windows Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Add a Bluetooth Device). Click Bluetooth & other devices and make sure Bluetooth is On. Click Add Bluetooth or other device > Bluetooth (Add a device) and a list of discovered devices will appear.
Page 200 Modules Double-click the device you want to pair with the computer and click Connect, if the PIN matches that on the device to which you wish to connect (you may need to click paid on the device). Figure 6 - 31 Bluetooth Connect 6 - 48 Bluetooth &...
Page 201 Modules Select a device and click Remove Device to disconnect from any device (click Yes to confirm). Figure 6 - 32 Bluetooth Remove Device Bluetooth & WLAN Combo Module 6 - 49...
Page 202: To Make Your Computer Discoverable To Bluetooth Devices
Modules To Make your Computer Discoverable to Bluetooth Devices Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Open Settings). Click Bluetooth & other devices and click More Bluetooth options. In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box (Discovery) has a check inside it.
Page 203: Wlan Ac/Ad Wigig Driver Installation
Modules WLAN AC/AD WiGig Driver Installation Install the WiGig Driver to support the high speed 802.11ad standard for your AC/ AD WLAN (the Intel and Qualcomm modules do not require this driver). 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive.
Page 204: Sound Blaster Audio
Modules Sound Blaster Audio Install the Sound Blaster AP to allow you to configure the audio settings to your requirements for the best performance in games, music and movies. ® ° Sound Blaster X Pro-Gaming 360 Connect Audio AP Installation 1.
Page 205: Sound Blaster Connect
Modules Sound Blaster Connect  The Sound Blaster Connect BLASTER X EXPERIEINCE home Dashboard con- Setup for External tains a number of preset audio configurations for your use (or adjust the setting to Speakers/Headphones configure the settings to your own preference). If you find the sound is not balanced when con- Click to expand...
Page 206: Sound Blaster Connect - Sound
Modules Sound Blaster Connect - Sound The Sound page allows you to adjust the Personal settings for Reality 3D, Equal- izer, Acoustic Engine, Scout Mode and Environment. Sound Blaster Cinema 3 Reality 3D allows you to enable 5.1/71 surround sound for headphones or speakers for Music, Movie or Games (click the button to turn it on).
Page 207 Modules The Equalizer allows you to manually adjust the custom settings. Figure 6 - 36 Sound Blaster Connect (Equalizer) Sound Blaster Audio 6 - 55...
Page 208 Modules The Acoustic Engine offers a suite of playback technologies to enhance sound. Each playback technology has an On/Off button to allow you to enable/disable it, and most controls feature a dial to adjust the levels. Figure 6 - 37 Sound Blaster Connect (Acoustic Engine)
Page 209 Modules Sound Blaster Connect - Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear en- emies in games from a further distance away than would normally be possible. Figure 6 - 38 Sound Blaster Connect (Scout Mode)
Page 210 Modules Sound Blaster Connect - Environment These profiles add a sense of realism to the gaming experience. Figure 6 - 39 Sound Blaster Connect (Environment) 6 - 58 Sound Blaster Audio...
Page 211 Modules Sound Blaster Connect - Voice Morph These profiles allow you to alter your voice in gaming or online chats. Figure 6 - 40 Sound Blaster Connect (Voice Morph) Sound Blaster Audio 6 - 59...
Page 212 Modules Sound Blaster Connect - Setup Setup at the bottom left of the screen contains 2 headings (Speaker and Calibra- tion) which allow you to select the appropriate type of speakers or headphones for your system, and to adjust their calibration. Figure 6 - 41 Sound Blaster Connect...
Page 213 Modules Sound Blaster Connect - Settings General Settings at the bottom left of the screen allows you to set the language and distance preferences and to check for the latest application updates. Click Reset to return to the factory default settlings. Figure 6 - 42 Sound Blaster Connect...
Page 214: Intel® Rapid Storage Technology
Modules Intel Rapid Storage Technology ®  The Intel Rapid Storage Technology application provides high-performance IRST and M.2 PCI-e AHCI and RAID/Intel® Optane™ system capabilities. Install the Intel Rapid SSDs Storage Technology application (after installing all necessary drivers in the correct Note that Intel®...
Page 215: Intel® Rapid Storage Technology For Raid Systems
Modules Intel® Rapid Storage Technology for RAID Systems  Intel® Rapid Storage Technology application displays status information on your RAID configuration. Run the Intel® Rapid Storage Technology application from IRST and M.2 PCI-e SSDs the item in the Start menu. Note that Intel®...
Page 216: Intel Optane H10
Modules Intel Optane H10  Intel Optane Hybrid H10 System Installation Array Disk If you need to reinstall (for Optane configuration) the Windows operating system, make sure that you install it on the larger volume member disk. Figure 6 - 44 ®...
Page 217 Modules Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up. Click the Help menu (or press F1) for instructions on how to recover or recreate RAID Vol- Click the Help (or press F1) menu button at the...
Page 218: Raid Volume Data Verification And Repair
Modules RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID 0 or RAID 1 volume. The table outlines what occurs for each RAID level: RAID Verify Verify & Repair Level Table 6 - 2 RAID 0...
Page 219 Modules Verifying and Repairing RAID Volume Data Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. Click Manage and click Advanced. Click Verify and click Verify (button) to begin the process (in some cases you may be required to initialize a volume before verification).
Page 220 Modules The completion percentage will be listed under Status (verifying and repairing). Click Close in the Verify Volume Data Results window.  Scheduling Verify & Repair You can schedule verifi- cation and repair by clicking Preferences > Scheduler abling a set time for ver- ification and repair.
Page 221: Intel® Rapid Storage Technology For Optane Systems
Modules Intel® Rapid Storage Technology for Optane Systems Intel® Rapid Storage Technology application displays status information on your Intel® Optane™ configuration. Run the Intel® Rapid Storage Technology appli- cation from the item in the Start menu. When the Intel® Rapid Storage Technology application is launched the system will open the Status window.
Page 222: Enabling Intel® Optane
Modules Enabling Intel® Optane™ Run the Intel® Rapid Storage Technology application. Click Enable (or click the Intel Optane Memory Button to access the Intel Optane Memory item to Enable). Figure 6 - 49 ® IRST - Intel ™ Optane Memory (Enable) Enable The system will pop-up a message and ask you to select a compatible fast drive...
Page 223 Modules You will need to restart the computer after enabling Optane, and make sure the system is powered by the powered AC/DC adapter, and not by battery only. Click Yes to begin the process (this may take some time). After the process has been completed restart the computer. After restarting can access Device Manager (right-click the Start menu and select Device Manager).
Page 224 Modules Run the Intel® Rapid Storage Technology application (or click the Intel Optane Memory Button) to check the status. Figure 6 - 52 ® IRST - Intel ™ Optane Memory (Enabled) 6 - 72 Intel® Rapid Storage Technology...
Page 225: Disabling Intel® Optane
Modules Disabling Intel® Optane™  If you need to disable Intel® Optane™ for any reason follow these instructions. Disabling Intel® Run the Intel® Rapid Storage Technology application. Optane™ Click Disable (or click the Intel Optane Memory Button and click Disable). Disable Intel®...
Page 226 Modules Restart the computer to complete the process.  Run the Intel® Rapid Storage Technology application. The Status of Intel® Optane™ Memory is indicated in the Window. HDDs & Intel® To enable Intel® Optane™ Memory follow the process indicated in “Enabling Optane™...
Page 227: Pc Camera
Modules PC Camera Use the Fn + F10 key combination (see “Function Keys & Visual Indicators” on 20) or Control Center button to toggle power to the PC Camera module. page 1 - When the PC Camera is in use the LED indicator to the left of the camera will be illuminated (see Figure 1 - 2 on page 1 - 7/Figure 1 - 3 on page 1 - Note that you need to use the Camera app...
Page 228: Camera App
Modules Camera App Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app). The interface displays two buttons on the right of the screen;...
Page 229 Modules Click Settings to access the camera settings menu to select/deselect Pro mode, make adjustments for Photo Quality, Framing grid, Time lapse, Video Quality and Flicker reduction.  Camera Settings The Self Timer can be set to take Photos after 2, 5 or 10 sec- onds.
Page 230 Modules With the Pro mode selected (in Settings ) you can access the Brightness button to adjust the brightness. Figure 6 - 59 Figure 6 - 60 Camera Brightness Camera Brightness Adjustment Adjustment (Pro mode) (Pro mode) 6 - 78 PC Camera...
Page 231 Modules In Auto mode you can toggle HDR on or off. Figure 6 - 61 Camera HDR (Auto mode) PC Camera 6 - 79...
Page 232: Taking Pictures/Capturing Video
Modules Taking Pictures/Capturing Video Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera” into the search box to find the Camera app). Click to select either photo or video modes.
Page 233 Modules Captured photos and videos will be saved to the Photos app stored in the Start menu (type Photos into the search box if you cannot find the app). You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen.
Page 234: Trusted Platform Module
Modules Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.
Page 235: Enabling & Managing Tpm
Modules Enabling & Managing TPM  Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Clearing TPM Use the arrow keys to select the Security menu. Information Select TPM Configuration and press Enter to access the sub-menu. Press Enter under Security Device Support menu and select Enable.
Page 236: Tpm Management In Windows
Modules TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 65 BitLocker Drive Encryption (TPM Administration) 6 - 84 Trusted Platform Module...
Page 237 Modules The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 66 Trusted Platform Module (TPM) Management on...
Page 238: Tpm Actions
Modules TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
Page 239 Modules BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.
Page 240: 4G Module
Modules 3G/4G Module  (For Models A & B Computers Only) Wireless Device If you have included an optional UMTS/HSPA+ based 3G Module (Universal Mo- Operation Aboard bile Telecommunications System or High Speed Packet Access) module or LTE Aircraft (Long Term Evolution) 4G module (see for spec- “Communication”...
Page 241: 3G/4G Sim Card Insertion
Modules 3G/4G SIM Card Insertion  You will need to remove the battery in order to insert the USIM card. Turn the computer off, and turn it over. Warranty Warning Slide the latch in the direction of the arrow. Please check with your Slide the latch in the direction of the arrow and the battery will pop up to be service...
Page 242 Modules Remove the battery from the bay Insert the USIM card as illustrated below (pay careful attention to the  orientation of the card as the gold contact side of the card should face upwards) USIM Card Orienta- until it clicks fully into position. tion To eject the card simply press it until it ejects, but do not attempt to eject the card while connected to a 3G/4G network (however your machine should be powered...
Page 243 Modules 3G/4G Configuration in Windows 10 You can configure a 3G/4G connection as below, however make sure the system is not in Airplane Mode before configuration begins. You can connect to a 3G/4G con- nection in much the same way as the WLAN connection. Click the Settings item in the Start Menu and then click Network and Internet.
Page 244 Modules 6 - 92...
Page 245: Troubleshooting
Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Page 246: Basic Hints And Tips
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
Page 247: Backup And General Maintenance
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
Page 248: Viruses
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
Page 249: Upgrading And Adding New Hardware/Software
Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if as this may violate the terms of your warranty.
Page 250 Troubleshooting • Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found; Example - if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem.
Page 251: Problems And Possible Solutions
Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
Page 252 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see &...
Page 253 Troubleshooting Problem Possible Cause - Solution The Thunderbolt Port doesn’t appear to The Thunderbolt Port must be enabled in the BIOS. You will need to enable work. Thunderbolt support in the BIOS “Intel(R) Thunderbolt Technology (Advanced Menu > Intel(R) Thunderbolt)” on page 5 - An external display will not connect to the You have not set the Thunderbolt Port for display devices.
Page 254 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
Page 255 Troubleshooting Problem Possible Cause - Solution The system never goes into a power Power Options features are not enabled. Go to the Windows Power Options saving mode. menu and enable the features you prefer (see “Power-Saving States” on 7). Make sure you have enabled Hibernate mode from the control page 3 - panel.
Page 256 Troubleshooting Problem Possible Cause - Solution The computer is off (or in Sleep Mode) but The port is not powered on. Toggle power to the port using the Fn + power powered by the AC/DC adapter plugged in button combination. to a working outlet, or by battery with a This function may not work with certain external USB compliant devices (check capacity above 20%.
Page 257 Troubleshooting Problem Possible Cause - Solution I can’t change the speaker level or mute You need to install both the Audio and Creative Sound Blaster drivers to the internal speaker or headphone enable audio configuration. using the volume bar. Make sure that after installing the Audio driver (see page 9) you also install the Creative Sound Blaster Driver (see page 52).
Page 258 Troubleshooting Problem Possible Cause - Solution I can’t hear any sound from the You need to enable listening to the microphone/line-in in the audio control panel microphone/Line-In in my connected in order to hear any sound through your connected headset as follows: headset, when trying to test the audio playback.
Page 259 Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
Page 260 Troubleshooting Problem Possible Cause - Solution A file being copied to/from a connected You may have the Bluetooth control panel (Settings > Devices > Bluetooth) Bluetooth device appears open. When transferring data between the computer and a Bluetooth enabled transferring very slowly. device, make sure that the Bluetooth control panel is closed.
Page 261: Resolving The "Can't Connect To This Network" Issue With The 3G/4G Module
Troubleshooting Resolving the “Can’t connect to this network” issue with the 3G/4G Module If you have issues connecting to the cellular network when you are attempting to use the 3G/4G network then you may need to manually connect to the Internet access point name (APN). Usually the Internet APN is set automatically, however if your cellular data connection isn't working, you should try manually entering a new Internet APN based on your location and mobile operator.
Page 262: Thunderbolt Support
Troubleshooting Thunderbolt Support You can enable/disable Thunderbolt support (and set the security level) in the BIOS/Aptio Setup Utility. It is enabled in Unique ID mode by default. Restart the computer. Enter the Aptio Setup Utility (BIOS) by pressing F2 at startup. Use the arrow keys to select the Advanced menu.
Page 263: Intel® Optane™ Notes
Troubleshooting Intel® Optane™ Notes Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Technology software. This combination is designed to speed up your system performance. However note the following; • The SATA Mode should be set BEFORE installing an operating system, and after you have backed up all necessary files and data.
Page 264 Troubleshooting 7 - 20...
Page 265: Interface (Ports & Jacks)
Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the ports & jacks which allow your computer to commu- nicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
Page 266: Ports And Jacks
Interface (Ports & Jacks) Ports and Jacks Item Description 2-in-1 Audio Jack Headphones may be connected through this jack. Note: Set your system’s volume to a reduced (Headphone-Out & level before connecting to this jack. In addition this jack also functions as a S/PDIF (Sony/Philips S/PDIF-Out Jack) Digital Interface Format) Out port allowing you to connect your DVD-capable PC to a Dolby AC- 3 compatible receiver for “5.1”...
Page 267: Line-Out Jack
Interface (Ports & Jacks) Item Description Line-Out Jack The Line-Out jack allows you to play audio sources through external speakers. Note that the Headphone-Out & S/PDIF-Out Jack is preferable for a headset, and the Line-Out Jack is a raw audio signal ideal for use with powered speakers or a stereo system. Microphone-In Jack Plug an external microphone in to this jack to record on your computer.
Page 268: Thunderbolt™ 3 Port/Usb 3.1 Gen 2
Interface (Ports & Jacks) Item Description Thunderbolt Port/ This unified Thunderbolt 3 port/ USB 3.1 port allows for the connection of external peripherals to ™ 3 USB 3.1 Gen 2 the computer by combining PCI Express (PCIe), DisplayPort (DP), USB 3.1 and its own Type C Port Thunderbolt 3 technologies.
Page 269 Interface (Ports & Jacks) Item Description  Ejecting Thunderbolt Devices In order to prevent system problems make sure you do not simply pull the cable out from the Thunderbolt port. The hardware must be ejected safely: Go to the notification area of the taskbar in the Desktop App and click on the Safely Remove Hardware and Eject Media icon.
Page 270: Usb 3.0 Port
Interface (Ports & Jacks) Item Description USB 3.0 Port These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for (USB 3.1 Gen 1) high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc.
Page 271: Control Center
Control Center Appendix B: Control Center Overview The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli- cations. Control Center gives quick access to frequently used controls and settings. Click the Control Center icons The Control Center to toggle the appropriate function, or hold the mouse button down and move the dial control where applicable.
Page 272 Control Center  Control Center Access To run the Control Center press the Fn + Esc key combination, or double-click the icon the notification area of the taskbar. Close the Control Center by clicking the close icon in the top right of the panel. Flexikey®...
Page 273: Control Center Menus
Control Center Control Center Menus The Control Center contains 5 menu headings (System Monitor, Basic Setting, LED Device, FlexiKey and Extra Setting) in the top left of the Control Center. Click the menu headings and then click any of the buttons outlined on the following pages.
Page 274: System Monitor
Control Center System Monitor The System Monitor tab provides information on the computer’s GPU and CPU. Click on any of the four tabs at the bottom of the screen to access the adjustable settings for Fan, CPU, Memory and GPU. Figure B - 3 - System Monitor B - 4 System Monitor...
Page 275 Control Center  Overclocking Issues Note overclocking the system (CPU/Memory/GPU) by making alterations to clock frequency and/or voltage may cause hardware damage, reduce system stability, the useful life of the system and affect system data integrity. Therefore over- clocking the system is enabled at the user’s own risk, and is not covered in the warranty terms. Overclocking should only be enabled when powered by a plugged-in adapter, and not on battery power.
Page 276: Fan (System Monitor
Control Center Fan (System Monitor) You can set the fan speed to Maximum (full power), Automatic or Custom from this menu item. The fan speed will adjust itself automatically to control the heat of the CPU. However you can adjust the setting to maximum if you prefer.
Page 277: Cpu (System Monitor
Control Center CPU (System Monitor) You can adjust the CPU setting by adjusting the sliders for the CPU Ratio Override, then click Save to retain the setting changes. Figure B - 6 - System Monitor - CPU Settings System Monitor B - 7...
Page 278: Memory (System Monitor
Control Center Memory (System Monitor) You can adjust the Memory setting by clicking the DIMM Profile for Default, Custom (you can then adjust individual settings) or XMP1, then click Save to retain the setting changes. Figure B - 7 - System Monitor - Memory Settings (Custom) B - 8 System Monitor...
Page 279: Gpu (System Monitor
Control Center GPU (System Monitor) The GPU setting can be used to adjust the GPU Core Increment and Memory Increment by means of the sliders, then click Save to retain the setting changes. Figure B - 8 - System Monitor - GPU Settings (Custom) System Monitor B - 9...
Page 280: Extra Setting
Control Center Extra Setting The Extra Setting tab allows you to adjust the app skin color to your choice, indicates Headphone Im- pedance for connected headphones and allows access the FlexiAccess 2.0 application (see over). Figure B - 9 - Extra Setting B - 10 Extra Setting...
Page 281 Control Center FlexiAccess 2.0 Application If you have an Android or iOS compatible device, you can download the FlexiAccess 2.0 application to use in conjunction with your overclocked GPU. The application will allow you to adjust the GPU settings as follows: •...
Page 282: Flexiaccess 2.0 - Wifi App
Control Center FlexiAccess 2.0 - WiFi App Follow these instructions to connect with the FlexiAccess 2.0 App via Wifi. Make sure both your computer and Android/iOS compatible device use the same wireless access point (for the App to work the computer and the device must be connected to the same network). When the computer and Android compatible device are connected to the wireless access point, go to the Control Center and click on the FlexiAccess 2.0 icon to run the App on the computer, and then run the App on the Android/iOS device.
Page 283 Control Center Enter the IP Address shown at the bottom of the Control Center screen into the area provided in the App on your phone (you can click the Setting Tool if you want to change the language interface). Click on the icon to connect.
Page 284 Control Center When playing any game or high-end graphic application you can control the GPU overclocking settings using the App on the Android/iOS compatible device. 10. You can then adjust the settings for the game or high-end graphic application in use “on the fly”, without having to quit or pause the program.
Page 285: Basic Setting
Control Center Basic Setting The Basic Setting allows you to adjust the power mode and other system features. Figure B - 14 - Basic Setting & Power Modes Power Modes You can set a Power Mode by clicking the appropriate icon in the center of the Control Center. Each pow- er mode will affect Airplane Mode and PC camera power.
Page 286: Power Status
Control Center Power Status The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. Brightness The Brightness icon will show the current screen brightness level.
Page 287: Caps Lock/Scroll Lock/Number Lock/Airplane Mode
Control Center Caps Lock/Scroll Lock/Number Lock/Airplane Mode Click the button to toggle the appropriate lock mode and Airplane Mode. Note that Airplane Mode is not an indicator, and is not intended to display the current status (check the LED indicator), but a toggle and can be overridden by one of the power modes. Basic Setting B - 17...
Page 288: Led Device Menu
Control Center LED Device Menu Keyboard Backlight LED Device (for Illuminated Color LED Keyboards) The Keyboard Backlight LED Device application can be accessed by pressing the Fn plus key (or by clicking LED Device in the top left of the Control Center). Effects Buttons Keyboard Sections Color Swatches...
Page 289: Keyboard Sleep Timer
Control Center Color Swatch The color swatch in the middle of the screen allows you to select a range of colors for your keyboard backlight by clicking on the color required. Click to select any colors from the swatch to apply to the keyboard. Keyboard Sleep Timer Enable and then select the amount of time the system for which the system is idle before the keyboard LED en- ters sleep mode (i.e.
Page 290: Led Mode - Whole Keyboard/Partial Keyboard (For Illuminated Color Led Keyboards
Control Center LED Mode - Whole Keyboard/Partial Keyboard (for Illuminated Color LED Keyboards) Click either of the headings on the left under LED Mode (Whole Keyboard or Partial Keyboard) to select how the colors will be applied. • Whole Keyboard - Simply click a color from the outer band of the swatch, or click one of the color mixes from the center of the swatch and it will be immediately applied to the whole keyboard.
Page 291: Keyboard Effects (For Illuminated Color Led Keyboards
Control Center Keyboard Effects (for Illuminated Color LED Keyboards) Click on Keyboard Effect (under LED Mode) and then click any of the Effect buttons to view the effects on the keyboard. Wave Breathe Cycle Random Flash Dance Tempo Figure B - 18 - Keyboard Effects (Illuminated Color LED Keyboards) LED Device Menu B - 21...
Page 292: Light Bar Logo Led
Control Center Light Bar Logo LED The color swatch in the middle of the screen allows you to select a range of colors for the Light Bar Logo LED by clicking on the color required. Click to select any colors from the swatch to apply to the Light Bar Logo LED. Figure B - 19 - Light Bar Logo B - 22 LED Device Menu...
Page 293: Flexikey® Application
Control Center Flexikey® Application Click FlexiKey in the top left of the Control Center to access the Flexikey® application. You can use the Fn + Backspace key combination to toggle the Flexikey® application on and off. Profiles The controls at the top right side of the application relate to Profiles. You can Add/Delete Profiles (you can maintain 12 active Profiles), Export and Import profiles by clicking on the appropriate icon.
Page 294 Control Center Flexikey® Application Features • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
Page 295 Control Center Enabling or Disabling Flexikey® You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by using the Fn + Backspace key combination. Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again.
Page 296 Control Center Keyboard Settings The keyboard settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the action type (Express Key, Launch App, Express Text or Disable) from the menu at the top of the page.
Page 297 Control Center Mouse Settings When an external mouse is attached, the mouse settings allow you to configure actions for the left , right and middle buttons of the attached mouse, and also for any backward and forward buttons if appli- cable (on a gaming type mouse).
Page 298: Keyboard Settings - Express Key
Control Center Keyboard Settings - Express Key To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express Key. Enable and select the keyboard under your chosen profile, click on the chosen key to select it, and then click to select Express Key.
Page 299 Control Center In the following example we want to change an existing game key configuration which uses the left shift key for sprinting, and the W key for moving forwards, to use the left Ctrl key to combine this movement to sprint forward.
Page 300: Enabling Delay Time
Control Center Enabling Delay Time If you want to create a delay between key presses within the key combination, then you can use Enable Delay Time function to do so. Enable and select the keyboard under your chosen profile, click on the chosen key to select it, and then click to select Express Key.
Page 301 Control Center You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number for the delay between the key presses. Figure B - 27 - Time Record Between Key Presses If you want to remove any individual key click to select it, and then click the delete symbol.
Page 302: Keyboard Settings - Launch App
Control Center Keyboard Settings - Launch App You can configure keys to launch any application or program as follows: Enable and select the keyboard under your chosen profile, click to select a key to launch the application, and then click to select Launch App. Click Browse...
Page 303 Control Center Navigate to the executable file of the application and click Open. The key will now be configured to open the selected application under your chosen Profile, and the key will appear in red. Figure B - 29 - Macro Keyboard - Key Set to Launch App If you want to remove any Launch App Key, select it and click on Restore.
Page 304: Keyboard Settings - Express Text
Control Center Keyboard Settings - Express Text A single key can be set to send a string of text within any application using Express Text. Enable and select the keyboard under your chosen profile, click to select a key, and then click to select Express Text.
Page 305 Control Center Click the Record button in Send and press the keys to use if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer.
Page 306: Keyboard Settings - Disable
Control Center Keyboard Settings - Disable You can use the program to disable any keys not required. Enable and select the keyboard under your chosen profile, click to select a key to disable, and then click to select Disable. The key will now be disabled. If you want to enable the key again, select it and click on Restore.
Page 307: Mouse Settings - Express Key
Control Center Mouse Settings - Express Key To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use Express Key. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key.
Page 308: Enabling Time Record For Mouse Settings
Control Center Click the Record button and then press the key or keys (in this case we will press Left Shift and W) required (make sure you press the key(s) required and do not click on them). Click the Record button again to complete the process and stop recording.
Page 309: Mouse Settings - Launch App
Control Center Mouse Settings - Launch App You can assign a mouse button click to launch any application or program as follows: Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Launch App.
Page 310 Control Center Navigate to the executable file of the application and click Open. The mouse click will now be configured to open the selected application under your chosen Profile, and the button will appear in red. Figure B - 34 - Macro Mouse - Button Set to Launch App B - 40 Mouse Settings - Launch App...
Page 311: Mouse Settings - Express Text
Control Center Mouse Settings - Express Text A mouse button click can be set to send a string of text within any application using Express Text. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Text.
Page 312 Control Center Click the Record button in Send and press the keys to use if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer.
Page 313: Mouse Settings - Disable
Control Center Mouse Settings - Disable You can use the program to disable any mouse button clicks if not required. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Disable.
Page 314: Statistics
Control Center Statistics The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused, keys to save any accidental incorrect key presses. Click the Statistics Tab, and press the Record button to start recording the frequency of key presses for keys used. You can then go to the application for which you wish to use the profile, and use the application as per normal so that a standard set of keys used may be recorded.
Page 315: Nvidia Video Driver Controls
NVIDIA Video Driver Controls Appendix C: NVIDIA Video Driver Controls The basic settings for configuring the LCD are outlined in “Video Features” on  page 1 - Video Card Options NVIDIA Video Driver Installation Note that card types, Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - specifications and driv- 1.
Page 316: Nvidia Geforce Experience
NVIDIA Video Driver Controls NVIDIA GeForce Experience  If you have a working internet connection (and you will need remain connected NVIDIA GeForce to the internet to run NVIDIA GeForce Experience) you can click the NVIDIA Experience GeForce Experience desktop icon (or App) to run the application.
Page 317: Configure Other Displays Using Project
NVIDIA Video Driver Controls Configure Other Displays Using Project You can configure attached displays from Project. Attach your display to the appropriate port, and turn it on. Press the + P key combination. Click on any one of the options from the menu to select PC screen only, Duplicate, Extend or Second screen only.
Page 318: Configuring An External Display In Windows
NVIDIA Video Driver Controls Configuring an External Display In Windows The System > Display Control Panel in Settings may also be used to configure dis- plays. Attach your external display to the appropriate port, and turn it on. Click the Start Menu and click Settings > System (or right-click the desktop and select Display Settings).
Page 319: Audio Setup For Hdmi
NVIDIA Video Driver Controls Audio Setup for HDMI  In some cases it will be necessary to go to the Sound control panel and manually con- Volume Adjustment figure the HDMI audio output. The sound volume level Go to the Sound control panel. can be clicking using the Click Playback (tab) volume control icon...
Page 320 NVIDIA Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 4 HDMI Device Properties C - 6 Audio Setup for HDMI...
Page 321 NVIDIA Video Driver Controls HDMI Notes • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt-  ing to play audio/video sources through the device. Other Applications • Under certain conditions, if the HDMI cable is disconnected, the default audio playback device will not revert to speakers until the computer is restarted (if you If you are using a third party application to play...
Page 322 NVIDIA Video Driver Controls Wireless Display  Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible ule (you need to make sure that your video adapter/display device is compatible Adapters with your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the For a list of compatible contents of the notebook display on another display (e.g.
Page 323: Wireless Display Configuration
NVIDIA Video Driver Controls Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 10. Press the + P key combination. Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display.
Page 324 NVIDIA Video Driver Controls You may then need to input a pin number for the device to which you are connecting and click Next. The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details). Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display.
Page 325: Nvidia Control Panel
NVIDIA Video Driver Controls NVIDIA Control Panel More advanced video configuration options are provided in the NVIDIA Control Panel tab. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select NVIDIA Control Panel). Figure C - 6 NVIDIA Control Panel...
Page 326 NVIDIA Video Driver Controls The NVIDIA Control Panel provides additional video configuration controls and  tools which allow quick access to features such as display configuration, 3D Settings and Help menus etc. Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page.
Page 327 NVIDIA Video Driver Controls The Help menus provide index and search features, and direct links to the NVIDIA website etc. Figure C - 8 Help Menu NVIDIA Control Panel C - 13...
Page 328: Change Resolution
NVIDIA Video Driver Controls Change Resolution You can Change Resolution for your attached displays from the NVIDIA control panel. Attach your external display to the appropriate port, and turn it on. Go to NVIDIA Control Panel (see page 11). Double-click Display (if the sub-menus are not visible), and then click Change resolution.
Page 329: Display Devices
NVIDIA Video Driver Controls Display Devices  Note that you can use an HDMI (High-Definition Multimedia Interface) cable con- Sound Blaster nected to the HDMI-Out port and/or DisplayPort compatible cable connected to a Audio & HDMI DisplayPort to connect an external display. You can also use the Thunderbolt Port Connection connected to a compatible display device (see below).
Page 330: Configuring An External Display (Nvidia
NVIDIA Video Driver Controls Configuring an External Display (NVIDIA)  Clone the Displays Display Not Shown Attach your external display to the appropriate port, and turn it on. If the attached display Go to NVIDIA Control Panel (see page 11). does not appear in the Double-click Display (if the sub-menus are not visible), and then click Set up “1.Select the displays...
Page 331 NVIDIA Video Driver Controls Extending the Display Attach your external display to the appropriate port, and turn it on.  Go to NVIDIA Control Panel (see page 11). Changing the Double-click Display (if the sub-menus are not visible), and then click Set up Primary Display on multiple displays.
Page 332 NVIDIA Video Driver Controls The Primary display (the main window display) will be denoted by an asterisk the top right corner of the icon. To change the Primary display right-click the icon and select Make primary. Click Apply > Yes to save any changes. Figure C - 12 Switch Primary Display...
Page 333 NVIDIA Video Driver Controls You can drag the icons to match the desktop layout you want to use (e.g. you may want to extend the display to the right or left of the primary display). 10. Click Apply > Yes to save any further changes. Figure C - 13 Drag Display Icons...
Page 334: Multiple Display Connections To Hdmi-Out Port/Displayports/Thunderbolt Port
NVIDIA Video Driver Controls Multiple Display Connections to HDMI-Out Port/DisplayPorts/Thunderbolt Port Note that certain NVIDIA video cards can support up to three external displays (one attached to the HDMI-Out Port and two others attached to the Display Ports/ Thunderbolt Port), in addition to the built-in LCD. Therefore it is possible to set up 4 simultaneous displays (including the built-in LCD), and these may be configured in Clone mode or Extend mode as required.
Page 335: Multiple External Display Notes
NVIDIA Video Driver Controls Multiple External Display Notes Note the following when connecting multiple displays to your system. • If you have connected 3 external displays (for a total of 4 displays including the built-in LCD panel), 2 displays will be in Clone mode, and the other 2 displays will be in Extended mode by default.
Page 336: Manage 3D Settings
NVIDIA Video Driver Controls Manage 3D Settings You can configure the 3D global settings (to be applied to all application programs) or make specific adjustments for installed program settings. Go to NVIDIA Control Panel (see page 11). Click Manage 3D Settings and select either Global Settings or Program Settings. Click the Setting menu items to select any global options required, or select a program to customize from the drop-down menu (click Add to add any program that does not appear in the menu).
Page 337: Hdcp Status
NVIDIA Video Driver Controls HDCP Status If your external display is HDCP (High Bandwith Digital Content protection) com- patible then the NVIDIA control panel will display the HDCP system status. Figure C - 15 HDCP Status HDCP Status C - 23...
Page 338: C - 24 Adjust Video Settings
NVIDIA Video Driver Controls Adjust Video Settings You can adjust video color and image settings from the Video sub-menus. Go to NVIDIA Control Panel (see page 11). Click “+” next to Video if its sub-items are not shown and then click either Adjust video color settings or Adjust video image settings.
Page 339 NVIDIA Video Driver Controls G-SYNC  Click to put a check in the box to Enable G-SYNC (it is enabled by default). G- G-SYNC Support SYNC is designed to provide a smooth game play experience from your GeForce product by synchronizing the monitor’s refresh cycle to the GPU’s render rate, thus NVIDIA®...
Page 340 NVIDIA Video Driver Controls Setting up G-SYNC Go to NVIDIA Control Panel (see page 11). Click “+” next to Display if its sub-items are not shown and then click Set up G- SYNC (you must have a a G-SYNC capable display and video adapter). Click Enable G-Sync (you can select for ...full screen mode or ..for windowed and full screen mode).
Page 341: Hdmi Audio Configuration
NVIDIA Video Driver Controls HDMI Audio Configuration As HDMI (High-Definition Multimedia Interface) carries both audio and video sig- nals you can configure the audio output from the NVIDIA control panel and Sound control panel. The settings will depend upon the external HDMI display you have connected to.
Page 342 NVIDIA Video Driver Controls C - 28...
Page 343: Specifications
Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
Page 344: Note
Specifications Note Memory Storage Dual Channel DDR4 Two Changeable 2.5" 7mm/9.5mm (h) Hard Disk Drives (HDD) / Solid State  Four 260 Pin SO-DIMM Sockets Drives (SSD) with SATA Interface (RAID Supporting DDR4 2400 MHz Memory CPU Speed & Computer in DC Mode 0/1) Modules (real operational frequency Note that when the computer is in DC mode...
Page 345: Keyboard & Pointing Device
Specifications Keyboard & Pointing Device Card Slots One 2-In-1 Audio Jack - (Headphone /S/ PDIF Optical Output) Full Size Color Illuminated Keyboard with Four M.2 Slots for Models A & B One Line-In Jack Numeric Keypad & Anti-Ghost Keys One Line-Out Jack Built-In Secure Pad with Microsoft PTP Three:M.2 Slots for Models C &...
Page 346: Communication
Specifications Communication For Models A & B Only: Area Fingerprint Reader Module 3G UTMS/HSPA+ M.2 3042 Card Module Trusted Platform Module 2.0 Built-In 10/100/1000Mb Base-TX (Factory Option) OR Intel® PTT for Systems without TPM Ethernet LAN 4G LTE M.2 3042 Card Module (Factory Hardware Option) 2.0M FHD PC Video Camera Module...
Page 347: Environmental Spec
Specifications Environmental Spec Temperature ° ° Operating: C - 35 Non-Operating: -20°C - 60°C Relative Humidity Operating: 20% - 80% Non-Operating: 10% - 90% Physical Dimensions & Weight Models A & B: 386mm (w) * 262mm (d) * 38mm(h) 3.4kg *Barebone System with VGA Card &...
Page 348 Specifications D - 6...

Clevo P775TM1 User Manual

Quick Start Guide Overview

Storage Devices, Mouse, & Audio Overview

Power Management Overview

Drivers & Utilities

BIOS Utilities

Modules

Troubleshooting

Interface (Ports & Jacks)

Control Center

NVIDIA Video Driver Controls

Specifications

Quick Links

Related Manuals for Clevo P775TM1

Summary of Contents for Clevo P775TM1