Checking The Printer Status - Windows; Checking The Printer Status - Mac Os; Checking The Software Status; Removing Jammed Paper - Epson Workforce Pro WF-M5299DW User Manual

User's Guide
Related Information
"Contacting Epson Support" on page 133
&
"Software Update Tools (EPSON Software Updater)" on page 89
&
"Installing the Latest Applications" on page 89
&

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Accessing the Printer Driver" on page 42
&

Checking the Printer Status - Mac OS

1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.

Checking the Software Status

You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
"Software Update Tools (EPSON Software Updater)" on page 89
&
"Installing the Latest Applications" on page 89
&

Removing Jammed Paper

Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
96