Checking The Printer Status - Windows; Checking The Printer Status - Mac Os - Epson WF-2820 Series User Manual

Solving Problems
Code Situation
Recovery The printer has started in recovery
Mode mode because the firmware update
failed.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print using the borderless print option. The need
for replacement of the pad does not mean that your printer has ceased to operate in accordance with its
specifications. The printer will advise you when the pad requires replacing and this can only be performed by an
authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Related Information
"Removing Jammed Paper" on page 175
&
"Contacting Epson Support" on page 217
&
"Installing the Latest Applications" on page 169
&

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Accessing the Printer Driver" on page 78
&

Checking the Printer Status - Mac OS

1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
>
Checking the Printer Status
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
>
Checking the Printer Status - Mac OS
Solutions
Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
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