Getting Help; Control Panel Messages - Xerox Phaser 6700V/DX User Manual

Getting Help

This section includes:
• Control Panel Messages .................................................................................................................................................. 137
• Using the Integrated Troubleshooting Tools ......................................................................................................... 139
• PhaserSMART Technical Support ................................................................................................................................ 141
• CentreWare Internet Services....................................................................................................................................... 141
• More Information .............................................................................................................................................................. 142
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Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.

Control Panel Messages

The printer control panel provides information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases, the
control panel also displays an animated graphic showing the location of the problem, such as the location
of a paper jam. For many error and status messages, the control panel Help provides additional
information.
Control Panel Help
Touch Help to view additional information about items and selections that appear on the control panel.
The Help button is labeled with a question mark symbol (?).
The control panel menu items also have associated help text that describes the menu item.
Viewing Error Messages on the Control Panel
When an error or warning condition occurs, a message appears on the control panel to inform you of the
problem. Error messages warn you about printer conditions, such as low supplies or doors open, that
require your attention. If more than one error or warning occurs, only one is displayed on the
control panel.
Troubleshooting
Phaser 6700 Color Printer
User Guide
137