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User's Guide
PostScript Printer Driver Problems
Note:
The menu items and text on the printer driver vary depending on your computer's environment.
Printer Does Not Print While Using PostScript Printer Driver
❏ Set the Printing Language setting to Auto or PS3 on the control panel.
❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing
Language setting to PS3.
❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on
the Advanced tab in the printer properties.
Related Information
"System Administration" on page 29
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Printer Does Not Print Correctly While Using PostScript Printer
Driver
❏ If the file is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.
❏ EPS files made in binary format may not be printed correctly. Set the format to ASCII when making EPS files in
an application.
❏ For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
❏ For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.
Printing Is Too Slow While Using PostScript Printer Driver
Set the Print Quality setting to Fast in the printer driver.
Cannot Start Scanning
❏ When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. If you do not know the password, contact your system administrator.
❏ When the access control function is enabled, Mac OS X might not be able to scan. Contact your system
administrator.
❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed.
❏ Connect the interface cable securely to the printer and the computer.
❏ If you are using a USB hub, connect the printer directly to the computer.
❏ When using the printer on a network, make sure the printer is connected to the network properly. You can
check the connection status from the network icon on the printer window and by printing a network status
sheet. If the printer is not connected to the network, see the Network Guide.
Solving Problems
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