Ricoh M C320FW User Manual
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User Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

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Summary of Contents for Ricoh M C320FW

  • Page 1 User Guide For safe and correct use, be sure to read Safety Information separately provided before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Read This First How to Find Information about Operations and Troubleshooting ........13 Operating Manual (Printed) ..................... 13 Operating Manual (Digital Format) .................. 13 How to Read This Manual ....................14 Introduction ........................14 Symbols Used in This Manual ..................14 Model-Specific Information.....................
  • Page 4 Character Entry Display ....................47 Available Characters ......................48 Entering Text ........................48 Using RICOH Smart Device Connector ................50 3. Paper Specifications and Adding Paper Workflow for Loading Paper and Configuring Paper Sizes and Types ....... 51 Loading Paper ........................52 Loading Paper into Tray 1 and 2 ..................
  • Page 5 Placing Originals in the Auto Document Feeder ............. 80 About Originals ........................ 80 4. Printing Documents What You Can Do with the Printer Function ............... 85 Configuring Option Settings for the Printer................. 86 Conditions for Bidirectional Communication ..............86 If Bidirectional Communication is Disabled ..............86 Displaying the Printing Preferences Dialog Box ..............
  • Page 6 Specifying Multi-Page Setting ..................156 Scanning and Sending an ID Card ..................157 Basic Operation for RICOH Scan Utility V2 ............... 160 Preparations for Using RICOH Scan Utility V2 .............. 160 Using RICOH Scan Utility V2 to Scan to a Computer ............ 160...
  • Page 7 Basic Operation for TWAIN Scanning ................164 Using TWAIN Scanner....................164 TWAIN Scanning ......................164 Settings You Can Configure in the TWAIN Dialog Box ..........165 Basic Operation for WIA Scanning ..................168 Basic Operation for ICA Scanning ..................169 Installing the ICA Driver ....................
  • Page 8 Basic Operation for Sending Faxes from a Computer ..........201 Configuring Transmission Settings ................203 Configuring the LAN-Fax Address Book ................ 203 Editing a Fax Cover Sheet ....................206 Receiving a Fax ........................207 Selecting Reception Mode ..................... 207 Receiving an Internet Fax ....................211 Forwarding or Storing Faxes in Memory ...............
  • Page 9 [Tray Paper Settings] Tab ....................280 [Copier] Tab ........................283 [Fax] Tab ......................... 284 [Priority Tray] Tab ......................286 [Toner Saving] Tab ......................287 [I/O Timeout] Tab ......................287 Registering Destinations ....................289 Printing or Deleting Faxed Documents ................290 Registering Fax Special Senders ..................
  • Page 10 [Backup Setting] Tab ..................... 323 [Restore Setting] Tab ..................... 324 [Set Date/Time] Tab ....................... 325 [Energy Saver Mode] Tab ....................326 10. Maintaining the Machine Replacing the Print Cartridge .................... 327 Replacing the Waste Toner Bottle ..................329 Replacing the Drum Unit ....................333 Replacing the Transfer Unit ....................
  • Page 11 Removing a Paper Jam ....................380 If Paper Jam Frequently ....................382 When You Cannot Print Test Page ..................386 Paper Feed Problems ......................387 When a Misregistration of Color Occurs ................389 When the Image Quality Varies ..................390 Printer Problems ........................
  • Page 12 Connecting Using Android Device ................. 438 Connecting Using iOS Device..................440 How to Change the Encryption Key of Wi-Fi Direct ............442 13. Appendix Transmission Using IPsec ....................445 Encryption and Authentication by IPsec ............... 445 Security Association ...................... 446 Encryption Key Exchange Settings Configuration Flow ..........
  • Page 13 14. How to use this manual...
  • Page 15: Read This First

    Operating Manual (printed), Operating Manual (digital format), and Help (online). Operating Manual (Printed) The following manuals are provided with this machine. (You can also refer to the digital data on the Ricoh website.) Safety Information This manual explains the safety precautions that should be followed when using the machine.
  • Page 16: How To Read This Manual

    1. Read This First How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Symbols Used in This Manual In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructions are not followed, could...
  • Page 17: Disclaimer

    How to Read This Manual The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: •...
  • Page 18: Notes

    1. Read This First registered data, or the use or non-use of this product and operation manuals provided with it. Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine.
  • Page 19: Note To Administrator

    How to Read This Manual The frequency range used by this product may also be used by other products (industrial, scientific, or medical devices) manufactured by other companies. The outdoor use of wireless devices may be restricted. Pay attention to where you use this function. Some applications of this product use the wireless function.
  • Page 20: User Restriction

    1. Read This First This is the password for access to the FTP server for operations such as printing via FTP and firmware updates. This can be changed in [Network Print Setting] on the Web Image Monitor. See page 298 "Configuring the Network Settings". Note that these passwords will be cleared if the settings are reset.
  • Page 21: Supplied Items

    Supplied Items Supplied Items Open the box and take out all supplied items. Check that all the following items are present: • Power Cord • Modular cable (mainly North America) • Setup Guide • Safety Information • Warranty (mainly Europe) / (mainly North America) •...
  • Page 22 1. Read This First...
  • Page 23: Guide To The Machine

    2. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front and Left view Name Description...
  • Page 24 2. Guide to the Machine Name Description After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine. Do not turn off or unplug the machine while the machine indicates the cooling down status. Power switch Push this key to turn the power of the machine on or off.
  • Page 25: Exterior: Front And Right View

    Guide to Components Exterior: Front and Right view Name Description ADF cover Open this cover to remove originals jammed in the ADF. Input tray for the ADF Place stacks of originals here. They will feed in (Auto document feeder) automatically. This tray can hold up to 50 sheets of plain paper.
  • Page 26 2. Guide to the Machine Name Description Standard tray Printed paper is delivered to this tray. Up to 150 sheets of plain paper can be stacked here. Ventilation holes Prevent the machine's internal components to overheat. After large-volume printing, the ventilation fan may continue to work to lower the temperature inside the machine.
  • Page 27: Exterior: Rear View

    Guide to Components Exterior: Rear View Name Description G3 (analog) line For connecting a telephone line. interface connector External telephone For connecting an external telephone. connector USB port For connecting the machine to a computer using a USB cable. Ethernet port For connecting the machine to the network using a network interface cable.
  • Page 28: Interior: Front View

    2. Guide to the Machine Interior: Front View Name Description Print cartridge Set the print cartridge in the machine, in the order of yellow (Y), magenta (M), cyan (C), and black (K) from left to right. Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared.
  • Page 29: Interior: Rear View

    Guide to Components Interior: Rear View Name Description Fusing unit Fixes the toner on the paper. You may need to handle the unit to check the location of, or resolve a problem when a paper jam occurs. Transfer unit (Transfer A message appears on the screen when the roller) Transfer unit needs to be replaced, or a...
  • Page 30 2. Guide to the Machine Name Description Display panel This is a touch panel display that features icons, keys, and shortcuts that allow you to navigate the screens of the various functions and provide you with information about operation status and other messages.
  • Page 31 Guide to Components • When the machine is processing a job, you cannot display the menu for configuring the machine. You can confirm the machine's status by checking messages on the screen. If you see messages such as "Printing...", "Black & White Copying...", "Color Copying...", or "Processing...", wait until the current job is finished.
  • Page 32: Installing Option

    2. Guide to the Machine Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • Do not handle the power cord plug with wet hands. Doing so can result in electric shock.
  • Page 33 Installing Option • Do not hold the part indicated below when you lift the paper feed unit. 1. Remove the adhesive tape from the paper feed unit. 2. Turn the machine off and unplug the power cord. 3. Hold the carrying handles on both sides of the machine from the front and back as shown, carefully lift the machine using two people, and then move it horizontally over the optional paper feed unit.
  • Page 34 2. Guide to the Machine 4. Align the three upright pins of the optional paper feed unit with the holes on the underside of the machine, and then lower the machine carefully. 5. Plug in the power cord, and then turn on the machine. 6.
  • Page 35: How To Use The Home Screen

    How to Use the Home Screen How to Use the Home Screen • The Home screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See page 234 "Administrator Tools Settings".
  • Page 36 2. Guide to the Machine Home screen 1 Home screen 2 Home screen 3 1. Supply Information icon Displays the remaining amount of toner.
  • Page 37 How to Use the Home Screen 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see page 125 "Scanning Originals". 3. [Fax] Press to send or receive faxes. For details about how to use the fax function, see page 175 "Sending and Receiving a Fax".
  • Page 38 2. Guide to the Machine 10. [Info] Press to check the machine's system status, operational status of each function, and Locked Print jobs. You can also display the machine's maintenance information. 11. [Setting] Press to customize the default settings of the machine to meet your requirements. 12.
  • Page 39: Customizing The Home Screen

    Customizing the Home Screen Customizing the Home Screen You can add shortcuts to favorite items in the Home screen. You can recall favorite items by pressing the shortcut icons. You can rearrange the order of the function and shortcut icons. You can customize the Home screen to make it more accessible.
  • Page 40: Deleting An Icon On The Home Screen

    2. Guide to the Machine 1. Press and hold an icon that you want to move. 2. Select [Move Up] or [Move Down]. The position of an icon switches from that of another icon located ahead or behind. • You cannot change the order of the icons on the Home screen 1. Deleting an Icon on the Home Screen Delete unused favorite item icons.
  • Page 41: Registering Frequently Used Functions

    Registering Frequently Used Functions Registering Frequently Used Functions You can store frequently used job settings in the machine memory and recall them easily. Registering Functions in a Favorite Item You can register up to 12 favorite items for each function. This section explains how to register functions to a favorite item by using each application.
  • Page 42: Recalling A Favorite Item

    2. Guide to the Machine Favorite item Favorite item description Effect name Duplex fax In [TX Settings], specify [Duplex] for After scanning the transmission [Original Settings]. originals printed on both sides of the paper, you can send faxes. • The names of favorite items given above are just examples. You can assign any name to a favorite item according to your objectives.
  • Page 43: Deleting A Favorite Item

    Registering Frequently Used Functions Deleting a Favorite Item 1. Press the [Home] key. 2. Press [ ] until the favorite item icon you want appears. 3. Press and hold down the favorite item icon. 4. Press [Delete].
  • Page 44: Displaying Frequently Used Modes Preferentially

    2. Guide to the Machine Displaying Frequently Used Modes Preferentially Specify the mode to be displayed immediately after the operation switch is turned on, or when System Reset mode is turned on. 1. Press the [Home] key. 2. Press the [Setting] icon on the Home screen. 3.
  • Page 45: Multi-Access

    Multi-access Multi-access This machine can perform multiple jobs using different functions, such as copying and faxing, at the same time. Performing multiple functions simultaneously is called "Multi- access". The following table shows the functions that can be performed simultaneously. Current job Types of jobs that can be executed simultaneously Copying...
  • Page 46 2. Guide to the Machine Current job Types of jobs that can be executed simultaneously • Scanning (Push-type) • Scan to USB • Internet Fax transmission • Internet Fax receiving and printing • Internet Fax reception • Printing a Fax job in the machine's memory •...
  • Page 47 Multi-access • If you try to use a function that cannot be performed simultaneously, you will hear a beep sound from the machine or see a failure message pop up on your computer screen. In this case, try again after the current job is finished.
  • Page 48: Configuration Method

    2. Guide to the Machine Configuration Method This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 221 "Configuring the Machine Using the Control Panel".
  • Page 49: Entering Characters

    Entering Characters Entering Characters This section describes how to enter text on the screens of the functions such as copier or fax or on the Setting screen. The cursor appears if you tap the text field. If you tap the text field again after the cursor appears, the keyboard appears.
  • Page 50: Available Characters

    2. Guide to the Machine 1. Characters you enter are displayed on the text field. 2. Cancels the entered text and closes the character entry display. 3. Deletes the character to the left of the cursor. 4. Confirms text and closes the character entry display. 5.
  • Page 51: Deleting Characters

    Entering Characters Entering alphanumeric characters and symbols 1. Press [ ] or [ ]to select [123], [,.-&@%], or [Latin]. 2. Press the numbers or symbols you want to enter. Deleting characters 1. Press [ ] to delete characters.
  • Page 52: Using Ricoh Smart Device Connector

    "RICOH Smart Device Connector" application from the site. Check the App Store or Google Play to see the functions you can use on RICOH Smart Device Connector. Follow the procedure below to connect to the machine using RICOH Smart Device Connector.
  • Page 53: Paper Specifications And Adding Paper

    3. Paper Specifications and Adding Paper Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.
  • Page 54: Loading Paper

    3. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When pulling out the paper tray, do not pull it out swiftly. The tray may fall and cause injury.
  • Page 55 Loading Paper • Do not move the side fences and end fence forcefully. Doing so may damage the tray. • Do not slide the paper tray in forcefully when inserting the loaded tray into the printer. Otherwise, the side and end fences or the paper guide of the bypass tray might move.
  • Page 56 3. Paper Specifications and Adding Paper Expand them wider than the width of the paper you are loading. • Tray 2 Fit to the size of the paper you are loading. 4. Fan the paper before loading it. 5. Load the paper in the tray with the print side faced up. Make sure the paper is not stacked higher than the upper limit marked inside the tray.
  • Page 57: Extending Tray 1 To Load Paper (Tray 2 Only)

    Loading Paper 7. Check there are no gaps between the paper and the fences; both side and end fences. • If there is a gap between the paper and the side fences or the end fence is pressing tightly against the paper, paper jams may occur. In this case, adjust the position of the fences.
  • Page 58 3. Paper Specifications and Adding Paper 2. While pushing on the green lock on the edge of the bottom plate, pull out the front part of the paper tray. Pull it out until it is locked in place, and you hear a click. 3.
  • Page 59: Loading Paper Into Bypass Tray

    Loading Paper To avoid paper jams, make sure the tray is securely inserted. Loading Paper into Bypass Tray This section describes the procedure for loading paper on the bypass tray. • When the paper to be loaded has a curl, straighten the curl by bending it in the opposite direction of the curl before you load it on the tray.
  • Page 60: Loading Envelopes

    3. Paper Specifications and Adding Paper 2. Fan the paper before loading it. 3. Spread out the paper guide, and insert paper with the print side facing up until it stops. 4. Adjust the paper guide to fit the width of the paper. Loading Envelopes •...
  • Page 61 Loading Paper • In a hot and humid environment, the envelope might be output creased or improper printing quality. • Load envelopes with their flaps closed. For details about loading an envelope, see page 52 "Loading Paper into Tray 1 and 2", and page 57 "Loading Paper into Bypass Tray".
  • Page 62: Specifying Paper Type And Paper Size Using The Control Panel

    3. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.
  • Page 63: Specifying A Custom Paper Size

    Specifying Paper Type and Paper Size Using the Control Panel 1. Press the [Home] key. 2. Press the [Setting] icon on the Home screen. 3. Press [Paper Settings]. 4. Select the tray for which you want to specify the paper size. 5.
  • Page 64 3. Paper Specifications and Adding Paper 2. Press the [Setting] icon on the Home screen. 3. Press [Paper Settings]. 4. Select the tray for which you want to specify the paper size. 5. Press [ ] twice. 6. Press [Custom Size]. 7.
  • Page 65: Specifying Paper Type And Paper Size Using Web Image Monitor

    Specifying Paper Type and Paper Size Using Web Image Monitor Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. 1. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.
  • Page 66: Specifying Paper Type And Paper Size Using The Printer Driver

    3. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.
  • Page 67: When Using Macos

    Specifying Paper Type and Paper Size Using the Printer Driver 2. Click the [Paper] tab. 3. In the [Input Tray:] list, select the paper tray you want to use for printing. 4. In the [Paper Type:] list, select the type of paper that is loaded in the paper tray. 5.
  • Page 68: Supported Paper

    3. Paper Specifications and Adding Paper Supported Paper • After loading paper in the tray, specify the paper type and size using the control panel. This machine does not detect the paper size automatically. • When loading custom size paper, specify the width and length using the control panel and the printer driver.
  • Page 69 Supported Paper Type Size Weight Capacity Thick Paper 2 Thin Paper Letterhead Preprinted Paper Label Paper Bond Paper Cardstock Color Paper Envelope Coated Paper Tray 2 (option) Type Size Weight Capacity Plain Paper 1 60 to 200 A4, B5 JIS, A5 SEF, 8 ×...
  • Page 70 3. Paper Specifications and Adding Paper Type Size Weight Capacity Middle Thick (5.50 to 8.50 inches in width, (16 to 53 (80 g/m Paper lb.) 20 lb., 8.27 to 14.01 inches in length) Paper Recycled Paper Thickness Thick Paper 1 100μm) Thick Paper 2 Thin Paper...
  • Page 71: Specifications Of Paper Types

    Supported Paper Type Size Weight Capacity Plain Paper 1 Custom size: 60 to 200 Plain Paper 2 76.2 to 216 mm in width, (80 g/m (16 to 53 20 lb., Middle Thick 127 to 356 mm in length lb.) Paper Paper (3.00 to 8.50 inches in width, Thickness...
  • Page 72 3. Paper Specifications and Adding Paper Plain Paper 1 Item Description Paper thickness 66 to 74 g/m (18 to 20 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, A5, B5 JIS, 8 ×...
  • Page 73 Supported Paper Item Description Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, A5, B5 JIS, 8 × 14, 8 × 13, 8 × 11, 7 × 10 8 × 13, 8 × 10, 8 ×...
  • Page 74: Preprinted Paper

    3. Paper Specifications and Adding Paper Recycled Paper Item Description Paper thickness 66 to 74 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, A5, B5 JIS, 8 ×...
  • Page 75: Card Stock

    Supported Paper Letterhead Item Description Paper thickness 66 to 74 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, A5, B5 JIS, 8 × 14, 8 × 13, 8 ×...
  • Page 76 3. Paper Specifications and Adding Paper Item Description • If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper 1], [Plain Paper 2], [Middle Thick Paper] or [Thick Paper 2]. Label Paper Item Description Supported paper tray Can be used with any of the paper trays.
  • Page 77 Supported Paper Item Description Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • The number of envelopes that can be printed per minute is approximately half that of plain paper. • Paper can be loaded only up to the lower of the two paper limit marks of the tray. •...
  • Page 78 3. Paper Specifications and Adding Paper • Fan envelopes, and then align their edges before loading. • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them.
  • Page 79: Non-Recommended Paper Types

    Supported Paper Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper It may stick onto the fusing unit and may cause paper jams. • Bent, folded, or creased paper • Curled or twisted paper •...
  • Page 80: Print Area

    3. Paper Specifications and Adding Paper Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope 1.
  • Page 81: Placing Originals

    Placing Originals Placing Originals This section describes the types of originals you can set and how to place them. Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass. • Do not place originals before any correction fluid and toner has completely dried.
  • Page 82: Placing Originals In The Auto Document Feeder

    3. Paper Specifications and Adding Paper Placing Originals in the Auto Document Feeder By using the ADF, you can scan multiple pages at once. • Do not place different size originals in the ADF at once. • Straighten curls in the originals before placing them in the ADF. •...
  • Page 83: Exposure Glass

    Placing Originals Recommended size of originals This section describes the recommended size of the original. Exposure glass Up to 216 mm (8.5 inches) in width, up to 297 mm (11.7 inches) in length • Paper size: 105 to 215.9 mm (4 to 8 inches) in width, 139.7 to 355.6 mm to 14 inches) in length...
  • Page 84 3. Paper Specifications and Adding Paper Unscannable image area Even if you correctly place originals in the ADF or on the exposure glass, margins of a few millimeters on all four sides of the original might not be scanned. Margins when using exposure glass In copier mode In scanner mode In fax mode...
  • Page 85 Placing Originals Margins when using ADF In copier mode In scanner mode In fax mode 4.2 mm (0.17 0 mm (0 inches) 4.3 mm (0.17 inches) inches) (Legal) 4.0 mm (0.16 inches) (Letter) 4.2 mm (0.17 inches) (A4) Right 3.0 mm (0.12 0 mm (0 inches) 2.3 mm (0.09 inches)
  • Page 86 3. Paper Specifications and Adding Paper...
  • Page 87: Printing Documents

    4. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help.
  • Page 88: Configuring Option Settings For The Printer

    4. Printing Documents Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. Conditions for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network...
  • Page 89 Configuring Option Settings for the Printer 1. On the [Start] menu, select [Control Panel] under [Windows System]. 2. Click [View devices and printers]. 3. Right-click the machine's icon, and then click [Printer properties]. 4. Click the [Accessories] tab. 5. Select options installed from the [Options] area, and then make the necessary settings.
  • Page 90: Displaying The Printing Preferences Dialog Box

    4. Printing Documents Displaying the Printing Preferences Dialog To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box. To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS. For details, see page 88 "Displaying the Printing Preferences Dialog Box from the [Start] Menu".
  • Page 91 Displaying the Printing Preferences Dialog Box Displaying the printing preferences dialog box in an application when using Windows The following procedure explains how to print documents from an application using WordPad in Windows 10 as an example. 1. Click [File] in the upper left corner of the window, and then click [Print]. 2.
  • Page 92: Basic Operation Of Printing

    4. Printing Documents Basic Operation of Printing The following procedure explains how to perform basic printing. • Duplex printing is selected as the default setting. When Using Windows The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using.
  • Page 93: When Using Macos

    Basic Operation of Printing • If a paper jam occurs, printing stops after the current page has been printed out. After the jammed paper is removed, printing restarts from the jammed page automatically. For details about how to remove the jammed paper, see page 378 "Removing Paper Jams".
  • Page 94: Continuing Printing Using Mismatched Paper

    4. Printing Documents • If [Auto Continue] under [System Settings] is enabled, the machine ignores the paper type and size settings and prints on whatever paper is loaded. Printing stops temporarily when the error is detected, and restarts automatically after about ten seconds using the settings made on the control panel.
  • Page 95 Basic Operation of Printing 1. On the Apple menu, click [System Preferences...]. 2. Click [Printers & Scanners]. 3. Select the printer you are using, and then click [Open Print Queue...]. 4. Select the queue you want to delete. 5. Click [×]. •...
  • Page 96: Printing Confidential Documents

    4. Printing Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine.
  • Page 97: Printing A Locked Print File

    Printing Confidential Documents 5. Type the user ID (containing 1 to 9 alphanumeric characters) and password (containing 4 to 8 digits), and then click [OK]. The user ID will be used to identify your Locked Print file on the machine's control panel.
  • Page 98: Deleting A Locked Print File

    4. Printing Documents Use the following procedure to unlock and print the Locked Print file. 1. Press the [Home] key. 2. Press the [Info] icon on the Home screen. 3. Press the [Locked Print] tab. 4. Select the file you want to print. Identify the Locked Print file by checking its time stamp and user ID.
  • Page 99 Printing Confidential Documents 1. Press the [Home] key. 2. Press the [Info] icon on the Home screen. 3. Press the [Locked Print] tab. 4. Select the file you want to delete. Identify the Locked Print file by checking its time stamp and user ID. 5.
  • Page 100: Using Various Print Functions

    4. Printing Documents Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
  • Page 101: Print Output Functions

    Using Various Print Functions Printing grayscale images using black or CMYK You can print black or gray sections of an image using black toner only, instead of using all CMYK toners. Compared to the black printed with CMYK toner, this results in a black that is flatter and purer.
  • Page 102 4. Printing Documents Printing on both sides of paper (duplex printing) You can print on both sides of paper. Reducing or enlarging the document You can reduce or enlarge documents by a specific ratio, from 25% to 400% in 1% increments.
  • Page 103: Copying Originals

    5. Copying Originals This chapter describes the basic and advanced procedures for making copies and how to specify settings. What You Can Do with the Copier Function Duplex copying You can copy two pages onto both sides of a single sheet of paper. For details about the settings, see page 108 "Copying Single-Sided Originals with 2-Sided and Combined Printing"...
  • Page 104: Copier Mode Screen

    5. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. Screen in standby mode 1. Current status or messages Displays the current status or messages. 2. Paper tray status indicators Displays paper tray settings.
  • Page 105 Copier Mode Screen 10. [Dup to Dup], [Sim to Dup] Press to set the duplex function. • The start-up mode can be specified in the [Function Priority] setting under [Administrator Tools]. For details, see page 234 "Administrator Tools Settings".
  • Page 106: Basic Operation Of Copying

    5. Copying Originals Basic Operation of Copying • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. 1. Press the [Home] key. 2.
  • Page 107: Canceling A Copy

    Basic Operation of Copying • When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under copy settings. [Sort] cannot be used with the bypass tray. For [Sort], see page 249 "Copier Settings".
  • Page 108: Making Enlarged Or Reduced Copies

    5. Copying Originals Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio • (mainly Europe and Asia) / (Taiwan) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% •...
  • Page 109 Making Enlarged or Reduced Copies 2. Press the [Copier] icon on the Home screen. 3. Press [Reduce/Enlarge]. 4. Select a ratio from the list or enter the ratio you require. Also, you can specify the ratio by pressing [+] or [-] in increments of 1%. 5.
  • Page 110: Copying Single-Sided Originals With 2-Sided And Combined Printing

    5. Copying Originals Copying Single-Sided Originals with 2- Sided and Combined Printing This section explains how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
  • Page 111 Copying Single-Sided Originals with 2-Sided and Combined Printing Original Orientation Left to Right Top to Bottom Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. 1S 4Org->Cmb 2on1 2S Original Orientation Top to Top Top to Bottom...
  • Page 112: Specifying Combined And 2-Sided Copies

    5. Copying Originals Original Top to Bottom, Top to Top Top to Bottom, Top to Bottom Orientation Front Back Front Back 1S Orig->2S Copy In this mode, one-sided pages are printed on the front and back sides of paper without being combined. Original Orientation Top to Top Top to Bottom...
  • Page 113 Copying Single-Sided Originals with 2-Sided and Combined Printing 2. Press the [Copier] icon on the Home screen. 3. Press [Other Settings]. 4. Press [Simplex to Duplex]. 5. Select the desired copy mode, and then press [OK]. 6. Press [OK]. • Setting combined and 2-sided copying automatically disables the ID Card Copy setting.
  • Page 114: Copying 2-Sided Originals With 2-Sided And Combined Printing

    5. Copying Originals Copying 2-Sided Originals with 2-Sided and Combined Printing This section explains how to make 2-sided copies of 2-sided originals, or copy two original pages to one sheet, or copy four original pages to one sheet with two pages per side.
  • Page 115: Duplex Copying Using The Adf

    Copying 2-Sided Originals with 2-Sided and Combined Printing 2S 2Org->Cmb 4on1 1S Copies two 2-sided originals to one side of a sheet. 2S Orig->2S Copy Makes 2-sided copies of 2-sided originals. 2S 2Org->Cmb 2on1 2S Copies both sides of one 2-sided original to one side of a sheet, and both sides of another 2-sided original to the other side of the sheet.
  • Page 116 5. Copying Originals 2. Press the [Copier] icon on the Home screen. 3. Press [Other Settings]. 4. Press [Duplex to Duplex]. 5. Select the desired copy mode, and then press [OK]. 6. Press [OK]. 7. Place all 2-sided originals into the ADF with their fronts facing up. 8.
  • Page 117: Duplex Copying Manually Using The Exposure Glass

    Copying 2-Sided Originals with 2-Sided and Combined Printing Duplex Copying Manually Using the Exposure Glass • When printing odd pages in [Manual 2Sd Scan Mode], the last page cannot be printed. Before printing the last page, set the [Duplex/Combine] to [Off]. 1.
  • Page 118 5. Copying Originals • Sort is not available.
  • Page 119: Copying An Id Card

    Copying an ID Card Copying an ID Card This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • This function is available only when the original is set on the exposure glass, not when it is set in the ADF.
  • Page 120 5. Copying Originals 2. Press the [Card Cpy] icon on the Home screen. 3. To make multiple copies, press [Qty.] to specify the number of copies. 4. Place the original in the upper-left corner of the exposure glass. 5. Press the [B&W Start] key or [Color Start] key. A message prompting you to place the original back side down on the exposure glass appears on the display.
  • Page 121 Copying an ID Card • When the power is turned off. • When the machine's default for the same setting is changed.
  • Page 122: Specifying Scan Settings For Copying

    5. Copying Originals Specifying Scan Settings for Copying This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. 1.
  • Page 123 Specifying Scan Settings for Copying Text Select this when the original contains only text and no photographs or pictures. Photo Select this when the original contains only photographs or pictures. Use this mode for the following types of original: • Photographs •...
  • Page 124: Printing The Original Scanned And Saved In The Folder

    5. Copying Originals Printing the Original Scanned and Saved in the Folder The Folder Print function allows you to scan and save a copy of the original in the machine's memory and print it as many times as you need. It is useful when copying a format such as an application form frequently, for example.
  • Page 125: Printing The Saved Document

    Printing the Original Scanned and Saved in the Folder 4. In the [Folder] tab, select the folder ([1] to [3]) in which the copy of the original is stored. 5. Configure the scan settings as necessary. 6. Press the [B&W Start] key or [Color Start] key. 7.
  • Page 126 5. Copying Originals 2. Press the [FldPrt] icon in the Home screen. 3. In the [Print] tab, select the document to print. 4. Press the [B&W Start] key or [Color Start] key. • The saved document is not deleted after printing.
  • Page 127: Scanning Originals

    For details, see page 150 "Basic Procedures for Saving Scan Files on a USB Flash Memory Device". Scanning Documents from RICOH Scan Utility V2 You can scan the documents from RICOH Scan Utility V2. For details, see page 160 "Basic Operation for RICOH Scan Utility V2".
  • Page 128: Scanning Documents From A Client Computer

    6. Scanning Originals Scanning Documents from a Client Computer You can use the TWAIN, WIA, ICA or SANE scanner. For details, see page 164 "Basic Operation for TWAIN Scanning". For details, see page 168 "Basic Operation for WIA Scanning". For details, see page 169 "Basic Operation for ICA Scanning". For details, see page 173 "Using SANE Scanning".
  • Page 129: Scanner Mode Screen

    Scanner Mode Screen Scanner Mode Screen This section provides information about the screen in scanner mode. Screen in standby mode 1. Current status or messages Displays the current status or messages. 2. Email / Folder / FTP / USB Press these tabs to switch between the [Email] screen, [Folder] screen, [FTP] screen, and [USB] screen.
  • Page 130 6. Scanning Originals For details, see page 153 "Specifying Scan Settings". 7. Resend Press this to specify the last used destination as the destination for the current job. 8. Address Book Allows you to recall destinations registered in the machine. •...
  • Page 131: Preparation For Registering Scan Destinations (Scan To Folder)

    Preparation for Registering Scan Destinations (Scan to Folder) Preparation for Registering Scan Destinations (Scan to Folder) This section explains the preparations and procedures to send scanned documents to a folder on a client computer. After following the procedures below, you can send scanned documents from the machine to a shared folder on a computer.
  • Page 132 6. Scanning Originals 1. On the [Start] menu, click [Windows System], and then click [Command Prompt]. 2. Enter the command "ipconfig /all", and then press the [Enter] key. 3. Check the name of the computer, the active settings of the DHCP server, and the IPv4 address, and then write them in [1] on the check sheet.
  • Page 133: Creating A Shared Folder On A Computer

    Preparation for Registering Scan Destinations (Scan to Folder) • Depending on the operating system or security settings, you might be able to specify a user name that does not have a password assigned. However, we recommend that you select a user name that has a password. •...
  • Page 134 6. Scanning Originals 8. Click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10. From the list of results, select the groups and users you want to grant access to (the name you wrote in [2] on the check sheet), and then click [OK]. 11.
  • Page 135: Specifying Access Privileges For The Created Shared Folder

    Preparation for Registering Scan Destinations (Scan to Folder) page 137 "Registering Scan Destinations" Specifying Access Privileges for the Created Shared Folder If you wish to specify access privileges for the created folder to allow other users or groups to access it on Windows, configure it as follows: This is not necessary if not you do not wish to specify access privileges.
  • Page 136: Preparation For Registering Scan Destinations (Scan To E-Mail)

    6. Scanning Originals Preparation for Registering Scan Destinations (Scan to E-mail) This section explains the preparations and procedures to send scanned documents as a file attached to an e-mail. After following the procedures below, you can send scanned documents to the specified e-mail address.
  • Page 137 Preparation for Registering Scan Destinations (Scan to E-mail) Send files to the registered destinations. page 147 "Basic Procedures for Sending Scan Files"...
  • Page 138: Preparation For Registering Scan Destinations (Scan To Ftp)

    6. Scanning Originals Preparation for Registering Scan Destinations (Scan to FTP) This section explains the preparations and instructions to send scanned documents to an FTP server. After following the procedures below, you can send scanned documents to an FTP server. 1.
  • Page 139: Registering Scan Destinations

    Registering Scan Destinations Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
  • Page 140 6. Scanning Originals 5. Enter the administrator password. 6. Click [Apply]. 7. Close the web browser. Scan to E-mail Settings Item Settin Description Frequent Requir Select [Yes] to display the destination in the [Frequent] tab in the Address Book. Name Requir Name of the destination.
  • Page 141 Registering Scan Destinations Item Settin Description File Format Requir File format of the scanned file when scanning in color. PDF (Color/Gray or JPEG can be selected. PDF supports multiple pages in a Scale) document, but JPEG does not. File Format Requir File format of the scanned file when scanning in black and (Black &...
  • Page 142 6. Scanning Originals Item Settin Description Frequent Requir Select [Yes] to display the destination in the [Frequent] tab in the Address Book. Name Requir Name of the destination. The name specified here will be shown on the screen when selecting a scan destination. Can contain up to 16 characters.
  • Page 143 Registering Scan Destinations Item Settin Description Density Requir Specify the image density by clicking the right or left button. is the lightest, and is the darkest. Connection A connection test is performed to check whether the Test specified FTP server exists. Scan to Folder Settings Item Settin...
  • Page 144 6. Scanning Originals Item Settin Description Login User Option User name for logging in to the destination computer. Can Name contain up to 32 characters. Depending on the network environment, it may be necessary to enter this. Login Password Option Password for logging in to the destination computer.
  • Page 145: Modifying/Deleting Scan Destinations

    Registering Scan Destinations • If you are using the Scan to E-mail function, select a time zone according to your geographic location to send email with correct transmission date and time. For details, see page 234 "Administrator Tools Settings". • To send files to an FTP server or computer, the user name, password, and directory must be configured properly.
  • Page 146: Testing Transmission

    6. Scanning Originals Testing Transmission • When a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device. Confirm that there are no USB flash memory devices inserted into the machine. 1.
  • Page 147 Registering Scan Destinations If you see this screen, proceed to the next step. 7. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. 8.
  • Page 148: Registering Id Card Scan Destination

    6. Scanning Originals Registering ID Card Scan Destination This section describes how to register the destination to send the scanned ID card files in the Address Book. You can register only one destination from e-mail address, a shared folder, or an FTP server. Use Web Image Monitor to register the destination. 1.
  • Page 149: Basic Procedures For Sending Scan Files

    Basic Procedures for Sending Scan Files Basic Procedures for Sending Scan Files • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. •...
  • Page 150 6. Scanning Originals To scan in black and white, press the [B&W Start] key. To scan in color, press the [Color Start] key. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step.
  • Page 151: Specifying The Scan Destination Using [Resend]

    Specifying the Scan Destination Using [Resend] Specifying the Scan Destination Using [Resend] 1. Press [Resend] to select the last used destination. • When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book.
  • Page 152: Basic Procedures For Saving Scan Files On A Usb Flash Memory Device

    6. Scanning Originals Basic Procedures for Saving Scan Files on a USB Flash Memory Device This section explains basic operations of Scan to USB. Files are saved to the USB flash memory device inserted into the machine. • Keep a USB flash memory devices out of reach of children. If a child accidentally swallows a USB flash memory device, consult a doctor immediately.
  • Page 153 Basic Procedures for Saving Scan Files on a USB Flash Memory Device Specify the scanning settings as necessary. For details of specifying the scanning settings, see page 153 "Specifying Scan Settings". 6. Press the [B&W Start] key or [Color Start] key. To scan in black and white, press the [B&W Start] key.
  • Page 154 6. Scanning Originals If you see this screen, proceed to the next step. 8. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. 9.
  • Page 155: Specifying Scan Settings

    Specifying Scan Settings Specifying Scan Settings When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel. •...
  • Page 156: Adjusting Image Density

    6. Scanning Originals 2. Press the [Scanner] icon on the Home screen. 3. Select the desired destination tab. 4. Press [Address Book]. 5. Select the desired destination, and then press [OK]. Press the check box for the desired destination, and then make sure that the box is checked.
  • Page 157: Specifying Resolution

    Specifying Scan Settings 2. Press the [Scanner] icon on the Home screen. 3. Select the desired destination tab. When you select a destination, a check mark appears against the selected destination. 4. Press [Address Book]. 5. Select the desired destination, and then press [OK]. Press the check box for the desired destination, and then make sure that the box is checked.
  • Page 158: Specifying Multi-Page Setting

    6. Scanning Originals 6. Press [Scan Settings]. 7. Press [Resolution...]. 8. Select the desired resolution, and then press [OK]. 9. Confirm the resolution you selected is displayed, and then press [OK]. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level.
  • Page 159: Scanning And Sending An Id Card

    Scanning and Sending an ID Card Scanning and Sending an ID Card This section describes how to scan the front and back sides of an ID card or other small documents and send it via network or save it in a USB flash memory as a single file. •...
  • Page 160 6. Scanning Originals 2. Press the [Home] key. 3. Press the [CardScan] icon on the Home screen. 4. Press [OK]. 5. Place the original in the upper-left corner of the exposure glass. 6. Press the [Network] or [USB] tab. • When sending the file via network 1.
  • Page 161 Scanning and Sending an ID Card 9. Place the original on the exposure glass with the back side faced down, and then press [Start]. • You can change the scanning size for the ID card function. Specify [ID Card Size]. For details, see page 254 "Scanner Settings".
  • Page 162: Basic Operation For Ricoh Scan Utility V2

    • RICOH Scan Utility V2 is available only for Windows OS. Preparations for Using RICOH Scan Utility V2 This section describes the preparations needed for scanning from RICOH Scan Utility V2. To use RICOH Scan Utility V2: • Make sure that the machine connects to the network environment.
  • Page 163 6. On the [Store to Local] and [Store to Cloud] tabs, specify the file format and the directory to save the file. 7. Click [Scan]. 8. After all originals are scanned, click [Exit]. Settings you can configure in the RICOH Scan Utility V2 dialog box [General] tab 1. Scanner: Select the scanner you want to use.
  • Page 164 6. Scanning Originals [Color Document-Faster] [Color Document-Better Quality] [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 4. Scn. Mode: Select from [Full Color], [Grayscale], [Black and White]. 5. Resolution: Select a resolution from the list. 100, 200, 300, 600 dpi 6.
  • Page 165 Basic Operation for RICOH Scan Utility V2 2. File Name Prefix: Specify the file name prefix. The file name is given automatically in the following format: (file name prefix)_(date)_(time).(file name extension) Example: when "Scan" is specified for [File Name Prefix: ] Scan_20231212_093015.jpg...
  • Page 166: Basic Operation For Twain Scanning

    6. Scanning Originals Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation. TWAIN scanning is possible if a TWAIN-compatible application is running on your computer. 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. 2.
  • Page 167: Settings You Can Configure In The Twain Dialog Box

    Basic Operation for TWAIN Scanning 3. Open the Scanner Control dialog box. The Scanner Control dialog box is used to control the scanner using the TWAIN driver. To open the Scanner Control dialog box, select the correct TWAIN scanner using the TWAIN-compliant application. For details, see the application's Help. 4.
  • Page 168 6. Scanning Originals • When using the exposure glass: [Editing Text(OCR)] [Faxing, Filing, or Copying] [Black and White Photo] [Color Document - Fast] [Color Document-Better Quality] [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 4. Mode: Select from [Full Color], [Grayscale], or [Black and White]. 5.
  • Page 169 Basic Operation for TWAIN Scanning • If the scan data is larger than the memory capacity, an error message appears and scanning is canceled. If this happens, specify a lower resolution and scan the original again. • [Duplex] appears only when you select [Automatic Document Feeder] in [Original:]. Select the check box when scanning both sides of the original, and then specify the orientation.
  • Page 170: Basic Operation For Wia Scanning

    6. Scanning Originals Basic Operation for WIA Scanning • You can use the WIA scanner under USB connection. 1. Place the original on the exposure glass or in the ADF. To place the original, see page 79 "Placing Originals". 2. On the [Start] menu, click [Control Panel] under [Windows System]. 3.
  • Page 171: Basic Operation For Ica Scanning

    Basic Operation for ICA Scanning Basic Operation for ICA Scanning This section describes the basic ICA scanning operation. You can use the ICA scanner over both USB and network connections. Installing the ICA Driver 1. Download the driver from the web site. 2.
  • Page 172: Settings You Can Configure In The Ica Dialog Box

    6. Scanning Originals 1. Place the original on the exposure glass or in the ADF. 2. On the Apple menu, click [System Preferences...]. 3. Click [Printers & Scanners]. 4. Select the scanner you want to use from the list. 5. Select [Open Scanner...] in the [Scan] button. Settings You Can Configure in the ICA Dialog Box 1.
  • Page 173 Basic Operation for ICA Scanning If [Scan Mode:] is set to [Flatbed] and the [Use Custom Size] is checked, you can specify the width and height of the original to be scanned in [Size]. You can specify these dimensions in pixels, inches, or centimeters. If [Scan Mode:] is set to [Document Feeder], select the original size and orientation.
  • Page 174 6. Scanning Originals • If the scan data is larger than the memory capacity, an error message appears and scanning is canceled. If this happens, specify a lower resolution and scan the original again. • [Duplex] appears only when you select [Document Feeder] in [Scan Mode:]. Select the check box when scanning both sides of the original.
  • Page 175: Using Sane Scanning

    Using SANE Scanning Using SANE Scanning This driver allows you to scan images and edit them using SANE compatible software. Supported Linux distributions are as follows: • openSUSE Leap (x64) 15.3, 15.4 • Ubuntu 16.04LTS/18.04LTS/20.04LTS • Red Hat Enterprise Linux 7(x64) 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9 Red Hat Enterprise Linux 8(x64) Red Hat Enterprise Linux 9(x64) •...
  • Page 176: Printing The Check Sheet

    6. Scanning Originals Printing the Check Sheet To send a scanned document to a shared folder on the computer, register the shared folder created in the computer in the address book as a Scan to Folder destination beforehand. To write down the information of the computer where the shared folder is created and its configuration values, print out the following check sheet.
  • Page 177: Sending And Receiving A Fax

    7. Sending and Receiving a Fax This chapter describes how to use the fax function and specify the settings. What You Can Do with the Fax Function Forward received faxes to receive them wherever you are By forwarding received faxes to an e-mail address or a folder, you can receive them anytime, anywhere you are.
  • Page 178: Fax Mode Screen

    7. Sending and Receiving a Fax Fax Mode Screen This section provides information about the screen in fax mode. Screen in standby mode 1. Current status or messages Displays the current status or messages. 2. Fax and Internet Fax Press a tab to switch the transmission type between the [Fax] ( ) screen and [Internet Fax] ( ) screen.
  • Page 179 Fax Mode Screen 8. [Rx File] Press to display the list of received files in memory. 9. Current settings Displays the current duplex, resolution, and density settings. 10. [TX Settings] Press to specify scan settings. 11. [Redial] Press to select destinations from recent destinations. While entering a destination, press this key to insert a pause.
  • Page 180: Fax Setting Workflows

    7. Sending and Receiving a Fax Fax Setting Workflows This section explains the preparations and procedures to send fax documents. After following the procedures below, you can send fax documents from the machine. 1. Set the date and time. page 178 "Setting the Date and Time" 2.
  • Page 181: Registering The Fax Number And Name

    Fax Setting Workflows 2. Press the [Setting] icon on the Home screen. 3. Press [Administrator Tools]. 4. Enter the password using the number keys, and then press [OK]. 5. Press [Set Date/Time]. 6. Press [Set Time Zone]. 7. Specify the time zone of the location where the machine is located. 8.
  • Page 182: Connecting To A Telephone Line

    7. Sending and Receiving a Fax 2. Press the [Setting] icon on the Home screen. 3. Press [Administrator Tools]. 4. Enter the password using the number keys, and then press [OK]. 5. Press [Program Fax Info.]. 6. Press [Number:], and then specify the fax number of the machine using up to 20 characters, including 0 to 9, space, and "+".
  • Page 183: Selecting The Telephone Line Type And Telephone Network Connection Type

    Fax Setting Workflows 1. Port For LINE 2. Port For External Telephone • You cannot use the external telephone's functions that the machine does not support. Selecting the Telephone Line Type and Telephone Network Connection Type Select the telephone line type from the push phone and dial phone. 1.
  • Page 184: Setting The Outside Line Access Number

    7. Sending and Receiving a Fax Setting the Outside Line Access Number If you have selected PBX, use the following procedure. • Specify the outside line access number correctly. Otherwise, fax transmission to the outside line may fail. 1. Press the [Home] key. 2.
  • Page 185: Registering Fax Destinations

    Registering Fax Destinations Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see page 47 "Entering Characters". The Address Book can also be edited using Web Image Monitor. The Address Book can contain up to 220 entries.
  • Page 186: Modifying Or Deleting Fax Destinations

    7. Sending and Receiving a Fax 13. Confirm the setting, and then press [OK]. 14. Press the [Home] key. • For details about entering characters, see page 47 "Entering Characters". • A fax number can contain 0 to 9, pause, " ", " ", and space. •...
  • Page 187: Registering Fax Destinations Using Web Image Monitor

    Registering Fax Destinations 1. Press and modify [Name:], [Phonetic:], or [Number:]. 2. Confirm the setting, and then press [OK]. • When deleting destinations 1. Press [Name:]. 2. Press [C] to clear the entry, and then press [OK]. 3. Clear the entry in [Number:] and [Phonetic:] using the same procedure. 6.
  • Page 188 7. Sending and Receiving a Fax Item Settin Description Requir Select the number to which you want to fax destination. You can register a fax destination and an Internet Fax destination to a single number. Name Option Name of the destination. The name specified here will be shown on the screen when selecting a fax destination.
  • Page 189: Preventing Transmission To The Wrong Destination

    Registering Fax Destinations 2. Click [Fax Destination]. 3. Select the entry to modify, and then click [Change]. If you want to delete the entry, click [Delete]. 4. Modify settings as necessary. To delete the entry, confirm the entry you have selected. 5.
  • Page 190 7. Sending and Receiving a Fax 2. Press the [Setting] icon on the Home screen. 3. Press [Administrator Tools]. 4. Enter the password using the number keys, and then press [OK]. 5. Press [ ] twice. 6. Press [Fax No. Confirmation]. 7.
  • Page 191: Sending A Fax

    Sending a Fax Sending a Fax Selecting Transmission Mode The following explains the transmission modes of the fax function and how to select them. Types of transmission modes There are two types of transmission: • Memory transmission • Immediate transmission Selecting the transmission mode Description of transmission modes •...
  • Page 192: Configuring The Transmission Mode

    7. Sending and Receiving a Fax Immediate transmission is disabled by default. Configuring the transmission mode 1. Press the [Home] key. 2. Press the [Setting] icon on the Home screen. 3. Press [Fax Settings]. 4. Press [ ]. 5. Select [Transmission Setting]. 6.
  • Page 193: Basic Operation For Sending A Fax

    Sending a Fax • The Internet Fax function supported by this machine is compliant with ITU-T Recommendation T.37 (Simple Mode). • To use the Internet Fax function, network settings must be configured properly. For details about network settings, see page 298 "Configuring the Network Settings". •...
  • Page 194 7. Sending and Receiving a Fax • If the machine is connected to the telephone network through a PBX, make sure to enter the outside line access number specified in [External Access No.] before the fax number. For [External Access No.], see page 182 "Setting the Outside Line Access Number".
  • Page 195: Canceling A Transmission

    Sending a Fax using the Address Book or [Redial] need not be confirmed. For details about [Fax No. Confirmation], see page 187 "Preventing Transmission to the Wrong Destination". • When in Memory Transmission mode, you can enable the [Auto Redial] setting under [Transmission Setting] to set the machine to automatically redial the destination if the line is busy or an error occurs during transmission.
  • Page 196 7. Sending and Receiving a Fax 1. Press the [Clear/Stop] key. 2. Press [Fax Jobs] on the [Cancel Jobs] screen. Canceling a transmission after the original is scanned (While a transmission is in progress) Use this procedure to delete a file that is being sent after the original is scanned. 1.
  • Page 197: Specifying The Fax Destination

    Sending a Fax Use the following procedure to delete a file stored in memory (such as automatic redial) before its transmission starts. 1. Confirm that the initial screen for Fax settings is shown on the display. For details about the initial screen, see page 176 "Fax Mode Screen". 2.
  • Page 198 7. Sending and Receiving a Fax 2. Press the [Fax] icon on the Home screen. 3. Press [Fax Destination]. 4. Select the desired destination, and then press [OK]. A check mark appears against the selected destination. • You can check the registered names and fax numbers by printing a report. For printing the list, see page 246 "Printing or Storing Lists/Reports".
  • Page 199: Specifying Scan Settings For Faxing

    Sending a Fax Specifying the destination using the redial function You can specify the last used destination as the destination for the current job. This function saves time when you are sending to the same destination repeatedly, as you do not have to enter the destination each time. 1.
  • Page 200: Specifying The Resolution

    7. Sending and Receiving a Fax 2. Press the [Fax] icon on the Home screen. 3. Press [TX Settings]. 4. Press [ ] or [ ] to select the desired density level, and then press [OK]. 5. Press [OK]. • You can change the machine's default [Density] setting to always scan with a specific density level.
  • Page 201: Useful Sending Functions

    Sending a Fax Useful Sending Functions You can check the status of the other party's machine easily before sending a fax by using the On Hook Dial function. Using an external telephone, you can talk and send a fax in one call. •...
  • Page 202 7. Sending and Receiving a Fax 7. Press [TX], and then press the [B&W Start] key. • For details about selecting the transmission mode, see page 189 "Selecting Transmission Mode". • For details about [Fax No. Confirmation], see page 234 "Administrator Tools Settings".
  • Page 203: Using The Fax Function From A Computer (Lan-Fax)

    Using the Fax Function from a Computer (LAN-Fax) Using the Fax Function from a Computer (LAN-Fax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
  • Page 204 7. Sending and Receiving a Fax 6. Click [Send]. • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause.
  • Page 205: Configuring Transmission Settings

    Using the Fax Function from a Computer (LAN-Fax) 1. Press the [Home] key. 2. Press the [Fax] icon on the Home screen. 3. Press the [Clear/Stop] key. Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties.
  • Page 206: Registering Groups

    7. Sending and Receiving a Fax Opening the LAN-Fax address book 1. On the [Start] menu, click [Control Panel] under [Windows System]. 2. Click [View devices and printers]. 3. Right-click the LAN-Fax driver icon, and then click [Printing preferences]. 4. Click the [Address Book] tab. Registering destinations 1.
  • Page 207: Modifying Groups

    Using the Fax Function from a Computer (LAN-Fax) • A single destination can be included in more than one group. Modifying groups 1. Open the LAN-Fax address Book, select the group you want to modify from the [User List:], and then click [Edit]. 2.
  • Page 208: Editing A Fax Cover Sheet

    7. Sending and Receiving a Fax Follow this procedure to export LAN-Fax Address Book data. 1. Open the LAN-Fax Address Book, and then click [Export]. 2. Navigate to the location to save the LAN-Fax Address Book data, specify a name for the file, and then click [Save]. Importing LAN-Fax Address Book data LAN-Fax Address Book data can be imported from files in CSV format.
  • Page 209: Receiving A Fax

    Receiving a Fax Receiving a Fax • The machine may not be able to receive faxes when the amount of free memory space is low. • You can use an external telephone to use this machine as a telephone. • Only A4, Letter, or Legal size paper can be used for printing faxes. Selecting Reception Mode The following explains the reception modes of the fax function and how to select them.
  • Page 210 7. Sending and Receiving a Fax Selecting the reception modes Description of reception modes • Fax Only mode (auto reception) • When an external telephone is not connected The machine automatically answers all incoming calls in fax reception mode. • When an external telephone is connected The machine automatically answers all incoming calls in fax reception mode after the external telephone rings the number of times specified.
  • Page 211 Receiving a Fax In this mode, the machine receives faxes automatically if a fax calling tone is detected from an incoming call. For details, see page 210 "Receiving a fax in FAX/TEL Auto mode". • FAX/TEL Manual mode (manual reception) In this mode, you must answer calls with the handset or an external telephone.
  • Page 212 7. Sending and Receiving a Fax • If you answer a call with the external telephone while the machine is ringing, a normal telephone call starts. If you hear a fax calling tone or no sound, receive the fax manually. To receive the fax manually, see page 211 "Receiving a fax in FAX/TEL Manual mode".
  • Page 213: Receiving An Internet Fax

    Receiving a Fax Receiving a fax in FAX/TEL Manual mode • To receive faxes, be sure to first remove any originals loaded in the ADF. 1. Pick up the handset of the external telephone to answer the call. A normal telephone call starts. 2.
  • Page 214 7. Sending and Receiving a Fax 2. Click [Network Settings]. 3. Click the [POP3] tab. 4. Configure the POP3 setting as necessary. For details, see page 309 "[POP3] Tab". 5. Enter the administrator password. 6. Click [OK]. 7. Click the [Internet Fax] tab. 8.
  • Page 215: Forwarding Or Storing Faxes In Memory

    Receiving a Fax Forwarding or Storing Faxes in Memory To prevent unauthorized users from seeing sensitive faxes, you can set the machine to forward received faxes to a preset destination, or store them in memory without printing them out. • The table below shows what happens after forwarding succeeds or fails depending on the machine’s configuration.
  • Page 216: Forwarding Settings

    7. Sending and Receiving a Fax Forwarding settings To specify the forwarding conditions for received faxes, configure the machine as follows: 1. Press the [Home] key. 2. Press the [Setting] icon on the Home screen. 3. Press [Fax Settings]. 4. Press [Reception Settings]. 5.
  • Page 217: Configuring The Storing Conditions

    Receiving a Fax • [Scan Destination]: Select a scan destination as a forwarding destination. For details, see page 284 "[Fax] Tab". 5. Enter the administrator password. 6. Click [OK]. 7. Close the web browser. For details about using Web Image Monitor, see page 280 "Configuring the System Settings".
  • Page 218 7. Sending and Receiving a Fax • If the machine is unable to print out a fax due to machine errors such as an empty paper tray or a paper jam, the fax will remain in memory even if [Print Received File] is set to [On].
  • Page 219: Receiving Or Rejecting Faxes From Special Senders

    Receiving a Fax Receiving or Rejecting Faxes from Special Senders You can set the machine to receive (or reject) faxes only from the registered Special Senders. This helps you screen out unwanted documents, such as junk faxes, and prevents the wasting of fax paper. To use this function, you must first register Special Senders using Web Image Monitor, and then select whether to accept or reject faxes from them.
  • Page 220 7. Sending and Receiving a Fax 3. From the [Destination Type] list, select [Special Sender]. 4. Select the Special Sender number from the list (1 to 30). 5. Enter the Special Sender's fax number (up to 20 characters). 6. Enter the administrator password. 7.
  • Page 221 Receiving a Fax 2. Press the [Setting] icon on the Home screen. 3. Press [Fax Settings]. 4. Press [Reception Settings]. 5. Press [Authorized Reception]. 6. Press [Active]. 7. Press [Auth.RX: Conditions]. 8. Specify whether to receive or reject faxes from registered Special Senders. •...
  • Page 222 7. Sending and Receiving a Fax...
  • Page 223: Configuring The Machine Using The Control Panel

    8. Configuring the Machine Using the Control Panel This chapter describes how to configure the machine using the control panel. Basic Operation Use the following procedure to access the machine settings. To check which category the function you want to configure belongs to, see page 222 "Menu Chart".
  • Page 224: Menu Chart

    8. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. • Some items might not appear depending on the model type or machine's configuration. • Some items can also be configured using Web Image Monitor. For details, see page 271 "Configuring the Machine Using Utilities".
  • Page 225 Menu Chart System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Description Value Panel Key Specifies the volume of the beep • Off Sound that sounds when a key is pressed. • Low •...
  • Page 226 8. Configuring the Machine Using the Control Panel Item Description Value • High Default: Middle I/O Timeout Item Description Value Specifies how many seconds • 15 sec. the machine waits for print • 60 sec. data, if the data is interrupted •...
  • Page 227 Menu Chart Item Description Value Locked Print Specifies how many seconds • 0 to 300 seconds, in the machine holds a new increments of 1 second Locked Print file, when the Default: 60 sec. machine cannot store any more Locked Print files. Within this time, you can print or delete the new Locked Print file.
  • Page 228: Color Registration

    8. Configuring the Machine Using the Control Panel Item Description Value Default: Off Auto Continue Item Description Value Auto Continue Sets the machine to ignore an • Off error with paper size or type • On and continue printing. The Default: Off printing stops temporarily when an error is detected, and...
  • Page 229: Auto Power Off

    Menu Chart Item Description Value Press [No] to exit to the previous level of the menu tree without adjusting color registration. Auto Power Off (mainly Europe) Item Description Value Auto Power The machine shuts down • Off automatically if it remains in •...
  • Page 230: Image Quality

    8. Configuring the Machine Using the Control Panel PM Parts Item Description Value Adjust Adjust the transfer belt unit • Adj Transfer Belt Unit: K Transfer Belt voltage. • Adj Trsfr Belt Unit: YMC Unit Change the voltage value to the "Darken"...
  • Page 231: Paper Settings

    Menu Chart Item Description Value • Auto Adjustment Image Quality Image density may change when the machine is not used for a long time or the environment changes drastically. In such cases, perform auto adjustment of image quality. Paper Settings Item Description Value...
  • Page 232 8. Configuring the Machine Using the Control Panel Item Description Value Paper Size: A4, B5 JIS, A5, A5 LEF, B6 JIS, Bypass B6 JIS LEF, A6, 8 × 14, 8 × 11, 8 × 14, 5 × 8 × 5 ×...
  • Page 233 Menu Chart Item Description Value Plain Paper, Recycled Paper, Color Paper, Special Paper 1, Special Paper 2, Special Paper 3, Letterhead, Preprinted Paper, Bond Paper, Cardstock, Label Paper, Envelope, Coated • Thickness • Thin(60-65g/m2) • Plain1(66-74g/m2) • Plain2(75-90g/m2) • M-Thick(91-128g/m2) •...
  • Page 234 8. Configuring the Machine Using the Control Panel Item Description Value The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
  • Page 235 Menu Chart Item Description Value Printing proceeds even if the paper size/type settings of the machine and printer driver do not match. However, if the paper is too small for the print job, the printed image will be cropped. • Any Custom Size/Type The machine prints custom size print jobs according to the printer driver's settings...
  • Page 236 8. Configuring the Machine Using the Control Panel Item Description Value If Tray 2 is not installed, [Tray 2] • Copier does not appear. Selects a tray to check first when [A4], or [8 × 11] is selected for [Select Paper] under copy settings and all trays contain paper of that size, the machine starts to...
  • Page 237 Menu Chart Item Description Value Specifies the time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.
  • Page 238 8. Configuring the Machine Using the Control Panel Item Description Value Specifies the fax number of the machine using up to 20 characters, including 0 to 9, space, and "+". • Name: Specifies the fax name of the machine using up to 20 alphanumeric characters and symbols.
  • Page 239 Menu Chart Item Description Value System Reset Sets the machine to return to the • Off Timer mode specified in [Function • 30 sec. Priority]. • 1 min. This setting is also applied to the • 2 min. timeout for copying the next •...
  • Page 240 8. Configuring the Machine Using the Control Panel Item Description Value • Turkish • Traditional Chinese • Arabic • Vietnamese • Korean • Slovak Country/Region Selects the country/region in Algeria, Argentina, Australia, which the machine is used. The Austria, country/region you specify Belgium, Bolivia, Brazil, Bulgaria, determines the time and date Canada, Chile, China, Colombia,...
  • Page 241 Menu Chart Item Description Value UAE, UK, Uruguay, USA, Venezuela, Vietnam, Virgin Islands, Yemen Reset Settings Be sure not to clear the settings • Reset All Settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings •...
  • Page 242 8. Configuring the Machine Using the Control Panel Item Description Value The password must be specified during the Initial Setup, which is required after turning on the machine for the first time. For details, see Setup Guide. Do not forget this password. The default password is "00000000".
  • Page 243: Fax Destination

    Menu Chart Item Description Value Save Enabling [Save List/Report] • Inactive List/Report allows you to save lists and • Active reports in the following manner: Default: Active • Pressing [Setting] [Print List/Report] in the control panel and selecting [USB] • Clicking [Download] in [Print List/Report] in Web Image Monitor This function appears only when...
  • Page 244: Network Settings

    8. Configuring the Machine Using the Control Panel Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Wi-Fi Enable Item Description Value Wi-Fi Enable...
  • Page 245: Ipv4 Configuration

    Menu Chart Item Description Value For most networks, the default • 10Mbps Full Duplex setting is the optimum setting. • 10Mbps Half Duplex Default: Auto Select IPV4 Configuration Item Description Value DHCP/Manual Specifies whether to obtain • Manual IPv4 address, subnet mask, •...
  • Page 246: Ipv6 Configuration

    8. Configuring the Machine Using the Control Panel Item Description Value Wi-Fi Direct IP Displays the IP address of Wi- Addr Fi Direct. IPV6 Configuration Item Description Value IPV6 Select whether to enable or • Inactive disable IPv6. • Active Default: Active DHCP/Manual Specifies whether to obtain...
  • Page 247 Menu Chart Item Description Value • 4: Link-local Displays the IPv6 link local Address address. Wi-Fi Configuration Item Description Value Wi-Fi Direct Selects the Wi-Fi Direct type. • 2.4 GHz Type • 5 GHz Default: 2.4 GHz Wi-Fi Direct Enables devices to communicate directly with each other without using a central access point.
  • Page 248 8. Configuring the Machine Using the Control Panel Item Description Value Specify the password for Wi-Fi Direct connection. Ethernet 802.1X Auth. Item Description Value Ethernet Specifies whether to enable • Inactive 802.1X Auth. IEEE 802.1X Authentication for • Active Ethernet. Default: Inactive •...
  • Page 249 Menu Chart 2. Press the [Home] key. 3. Press the [Setting] icon on the Home screen. 4. Press [Print List/Report]. 5. Press [Configuration Page]. 6. Press [Print] or [USB]. • [Print] The Configuration Page is printed. • [USB] The Configuration is saved in the USB flash memory. Types of Lists/Reports Item Description...
  • Page 250 8. Configuring the Machine Using the Control Panel Item Description Maintenance Page Prints or downloads the maintenance page. Special Sender List Prints or downloads a list of fax Special Senders. • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
  • Page 251: Copier Settings

    Menu Chart Item Description Results Communication results are recorded. If an error occurs during transmission or reception, an error code is recorded. For details about error codes, see page 420 "Error Code". Understanding TX/RX Standby File List Item Description Job numbers are recorded. Date/Time The date and time when the fax job is stored in memory is recorded.
  • Page 252 8. Configuring the Machine Using the Control Panel Item Description Value When a paper size is selected, • 8 × 11 the machine prints from the trays Default: Tray 1 that contain the paper of the specified size, except the bypass tray.
  • Page 253 Menu Chart Item Description Value • Pages that are entirely or mainly photographs or pictures, such as magazine pages. • (China) / (Taiwan) • Voucher Use this mode when copying a voucher. This mode is available only when the original is set on the exposure glass.
  • Page 254 8. Configuring the Machine Using the Control Panel Item Description Value • 50% • 0.65 • 78% • 93% • 100% • 1.29 • 1.55 • 200% • 400% • Manual Entry (25% to 400%) Default: 100% Color Specify the color balance of red, Default: The default setting is the Adjustment blue and green.
  • Page 255 Menu Chart Item Description Value ID Card Setting Specifies the ID Card Copy • Card Size setting. You can change the ID card copy scanning size. • Vertical: 50 to 148 mm (1.90 to 5.83 inches) • Horizontal: 50 to 216 mm (1.90 to 8.50 inches) Default (horizontal ×...
  • Page 256: Scanner Settings

    8. Configuring the Machine Using the Control Panel Item Description Value • Pages that are entirely or mainly photographs or pictures, such as magazine pages. Default: Text/Photo Orig. Counter Specifies whether to display the • Off Display number of sheets of the original •...
  • Page 257 Menu Chart Item Description Value • Gray Scale The machine creates 8-bit black-and-white images. Images contain black and white, and intermediate gray colors. Default: Halftone Maximum Specifies the maximum size of a • 1 MB Email Size file that can be sent by e-mail. •...
  • Page 258 8. Configuring the Machine Using the Control Panel Item Description Value Single/ Multi Specifies whether to create a • Multi-page Page multi-page file containing all • Single Page pages or separate single-page Default: Multi-page files when scanning multiple pages. Note that a scanned file can contain multiple pages only when the file format is PDF or TIFF.
  • Page 259 Menu Chart Item Description Value Default Scan Specifies the destination type • Folder Display displayed first when you press • Email [Address Book] in the scanner • FTP mode screen. Default: Folder Rotate 180 You can scan the original set in •...
  • Page 260 8. Configuring the Machine Using the Control Panel Item Description Value The machine receives faxes automatically when a fax call is received. Otherwise, the connected telephone answering device answers the call. • FAX/TEL(Auto) The machine receives faxes automatically if a fax calling tone is detected from an incoming call.
  • Page 261 Menu Chart Item Description Value RX Mode Specifies how long the machine 5 to 99 seconds Switch Time rings before it starts to receive Default: 15 seconds faxes in FAX/TEL(Auto) mode. Authorized Sets the machine to receive (or • Inactive Reception reject) faxes only from the •...
  • Page 262 8. Configuring the Machine Using the Control Panel Item Description Value • Off Store the received faxes in memory for manual printing specified time. Default: On Print Sets the machine to store the • On Forwarded faxes in memory for printing or Store the faxes in memory File delete them after forwarding.
  • Page 263 Menu Chart Select Paper Tray Item Description Value Select Paper Specifies the tray for printing • Auto Tray received faxes. The machine uses Tray 1 Note that only A4, Letter, or and Tray 2 if they contain Legal size paper can be used paper of the same size.
  • Page 264 8. Configuring the Machine Using the Control Panel Communication Sett. Item Description Value Sets the machine to • Off automatically resend parts of Transmission • On the data that are lost during Default: On transmission. Sets the machine to • Off Reception automatically receive parts of •...
  • Page 265: Transmission Setting

    Menu Chart Report Print Setting Item Description Value Print TX Sets the machine to print a • Error Only transmission report Status Prints a report when a automatically after a fax transmission error occurs. transmission. • Error Only(Image) When the machine is in Prints a report with an Immediate Transmission image of the original when...
  • Page 266 8. Configuring the Machine Using the Control Panel Item Description Value You can use the immediate transmission mode by pressing [Immed. TX] on the Fax screen. • On All faxes are sent using the immediate transmission mode. • Next Fax Only Only the next fax transmission will be in the immediate transmission.
  • Page 267 Menu Chart Item Description Value Pause Time Specifies the length of pause 1 to 15 seconds time when a pause is inserted Default: 3 seconds between the digits of a fax number. Auto Redial Sets the machine to redial the •...
  • Page 268 8. Configuring the Machine Using the Control Panel Item Description Value Configuration Prints general information and Page the current configurations of the machine. Menu List Prints the machine's function menus. Test Page Prints a test page for checking the single-sided printing condition.
  • Page 269 Menu Chart Item Description Value Default: A4 (mainly North America) Default: 8 × 11 Duplex Sets the machine to print on • None both sides of paper according • Long Edge Bind to the specified binding • Short Edge Bind method.
  • Page 270 8. Configuring the Machine Using the Control Panel Item Description Value Default: 64 (mainly North America) Default: 60 Font Number Specifies the ID of the default 0 to 89 font you want to use. Default: 0 Point Size Specifies the point size for the 4.00 to 999.75 default font.
  • Page 271 Menu Chart Item Description Value Extend A4 Sets the machine to extend the • Off Width width of the printable area of • On A4 size paper, reducing side Default: Off margin width. Normally, you can print up to 78 characters of Courier 10 Pitch Font per line on A4 paper in portrait orientation.
  • Page 272 8. Configuring the Machine Using the Control Panel...
  • Page 273: Available Setting Functions Using Web Image Monitor

    9. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor Use Web Image Monitor to change the configuration of the machine from a computer. Available operations for Web Image Monitor is as follows: The following operations can be performed remotely using Web Image Monitor on a computer: •...
  • Page 274: Using Web Image Monitor

    9. Configuring the Machine Using Utilities Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Recommended web browsers • Microsoft Edge •...
  • Page 275: Displaying Top Page

    Displaying Top Page Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. 1. Launch the Web browser. 2. In the Web browser's address bar, enter "https://(machine’s IP address)/" to access the machine.
  • Page 276: Changing The Interface Language

    9. Configuring the Machine Using Utilities • If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur. • If you are using a proxy server, configure the Web browser settings as necessary. For details about the settings, contact your network administrator.
  • Page 277: Checking The System Information

    Checking the System Information Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. [Status] Tab Item Description Model Name...
  • Page 278 9. Configuring the Machine Using Utilities Item Description Transfer Roller Shows the remaining life of the transfer roller, as Status OK, Replacement Required Soon or Replacement Required. For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray Tray 2 Shows the current state and paper size/type setting of Tray...
  • Page 279 Checking the System Information Item Description Print Shows the following for pages printed using the printer function: • Total number of pages • Number of color pages • Number of black-and-white pages Received Fax Shows the following for pages printed using the fax reception function: •...
  • Page 280 9. Configuring the Machine Using Utilities Item Description • Accumulated value of yellow toner A4 page coverage (in percent) • Accumulated value of yellow toner consumption (converted into fully-covered A4 pages) Magenta Shows the following for pages printed using the printer, copier, and fax functions, and lists/reports: •...
  • Page 281: [Machine Information] Tab

    Checking the System Information Item Description • Accumulated value of magenta toner A4 page coverage (in percent) • Accumulated value of magenta toner consumption (converted into fully-covered A4 pages) Cyan Shows the following for pages printed in Economy Color Printing mode using the printer function: •...
  • Page 282: Configuring The System Settings

    9. Configuring the Machine Using Utilities Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Saving], and [I/O Timeout]. [Sound Volume Adjustment] Tab Sound Volume Adjustment Item...
  • Page 283 Configuring the System Settings Item Description Plain Paper, Recycled Paper, Color Paper, Special Paper 1, Special Paper 2, Special Paper 3, Letterhead, Preprinted Paper, Bond Paper, Cardstock, Label Paper, Envelope, Coated Paper Paper Weight Select the paper weight for Tray 1 from the following: Thin Paper (60-65g/m2), Plain Paper 1 (66-74g/m2), Plain Paper 2 (75-90g/m2), Middle Thick Paper (91-128g/m2), Thick Paper 1 (129-163g/m2), Thick Paper 2 (164-...
  • Page 284 9. Configuring the Machine Using Utilities Item Description Plain Paper, Recycled Paper, Color Paper, Special Paper 1, Special Paper 2, Special Paper 3, Letterhead, Preprinted Paper, Bond Paper, Cardstock, Label Paper, Envelope, Coated Paper Paper Weight Select the paper weight for the bypass tray from the following: Thin Paper (60-65g/m2), Plain Paper 1 (66-74g/m2), Plain Paper 2 (75-90g/m2), Middle Thick Paper (91-128g/m2),...
  • Page 285 Configuring the System Settings Item Description • Any Size/Type Printing proceeds even if the paper size/type settings of the machine and printer driver do not match, but if the paper is too small for the print job, the printed image will be cropped.
  • Page 286 9. Configuring the Machine Using Utilities [Fax] Tab Select Paper Tray Item Description Select Paper Tray Select the tray for printing faxes from the following: [Auto], [Tray 1], or [Tray 2]. If [Auto] is selected, the machine uses Tray 1 and Tray 2 if they contain paper of the same size.
  • Page 287 Configuring the System Settings Item Description • [Inactive]: Delete the faxes from memory after forwarding. Notify Forward Status Select whether e-mail notifications are sent after forwarding faxes or not. Email notification destination depends on how [Forwarding Destination] is specified: • If specified with [E-mail Address]: the notification will be sent to the administrator e-mail address specified in [Administrator E-mail Address] in the [Administrator] page.
  • Page 288 9. Configuring the Machine Using Utilities Item Description Receive Conditions Specifies whether to receive or reject faxes from the programmed Special Senders. • Special Sender Receive faxes from the Special Senders and reject faxes from all other senders. • Other Than Special Sender Reject faxes from the Special Senders and receive faxes from all other senders.
  • Page 289 Configuring the System Settings Item Description If [A4] or [8 × 11] is selected for [Select Paper] in the [Copier] page and multiple trays contain valid paper, the first tray the machine finds will be used for printing; when that tray runs out of paper, the machine automatically switches to the next tray to continue printing.
  • Page 290 9. Configuring the Machine Using Utilities Item Description Locked Print Timeout Specifies how many seconds the machine holds a new (seconds) Locked Print file, when the machine cannot store any more Locked Print files (0 to 300 seconds). Within this time, you can print or delete the new Locked Print file.
  • Page 291: Registering Destinations

    Registering Destinations Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. Up to 100 scan destinations and 220 fax destinations can be registered. See the scan and fax sections for more information on registering destinations. • For details about registering scan destinations, see page 137 "Registering Scan Destinations".
  • Page 292 9. Configuring the Machine Using Utilities Printing or Deleting Faxed Documents Click [Fax Received File] to print or delete fax documents received and stored in the memory. Item Description Print Selected File Select the document to be printed, and then click [Print Selected File].
  • Page 293: Registering Fax Special Senders

    Registering Fax Special Senders Registering Fax Special Senders Fax Special Senders can be registered using Web Image Monitor. Up to 30 Special Senders be registered. For details about registering Special Senders, see page 207 "Receiving a Fax".
  • Page 294: Restricting Machine Functions According To User

    9. Configuring the Machine Using Utilities Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor.
  • Page 295 Restricting Machine Functions According to User 2. Click [Restrict Available Functions]. 3. Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function.
  • Page 296: Modifying User Entries

    9. Configuring the Machine Using Utilities 8. Enter the user name in [User Name] using up to 16 alphanumeric characters. 9. Enter the user code in [User Code] using up to 8 digits. The user code will be used to authenticate users when they try to use a restricted function.
  • Page 297 Restricting Machine Functions According to User 6. Select the entry to modify, and then click [Change]. 7. Modify settings as necessary. 8. Enter the administrator password. 9. Click [Apply]. 10. Close the Web browser. • To remove a restriction itself, select [Do not Restrict] in [Available Functions]. Deleting user entries This section explains how to delete user entries.
  • Page 298: When Machine Functions Are Restricted

    9. Configuring the Machine Using Utilities When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer/LAN-Fax driver. • To print jobs that require authentication you can use only the Windows PCL printer driver.
  • Page 299 When Machine Functions are Restricted 3. Press [OK]. Authentication using the printer or LAN-Fax driver 1. Open the file you want to print on your computer. 2. On the [File] menu, click [Print...]. 3. In the [Select Printer] area, select the name of this machine, and then click [Preferences].
  • Page 300: Configuring The Network Settings

    9. Configuring the Machine Using Utilities Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [TLS Security], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMPv1/v2], [SNMPv3], [SMTP], [POP3], [Internet Fax], [Wireless], [IEEE802.1X], and [Certificate].
  • Page 301: [Ipv6 Configuration] Tab

    Configuring the Network Settings Item Description It is not possible to enter 0.0.0.0 or 255.255.255.255. Gateway Enter the IPv4 address of the network gateway. It is not possible to enter 0.0.0.0 or 255.255.255.255. [IPv6 Configuration] Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6.
  • Page 302: [Network Application] Tab

    9. Configuring the Machine Using Utilities [Network Application] Tab Scanner Send Setting Item Description E-mail Select to enable the Scan to E-mail feature. Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). Select to enable the Scan to FTP feature.
  • Page 303 Configuring the Network Settings Item Description Note that Port 80 cannot be used for IPP printing. mDNS Setting Item Description mDNS Select to enable Multicast DNS (via UDP port 5353). If disabled, the item below cannot be configured. Printer Name Enter the name of the machine.
  • Page 304 9. Configuring the Machine Using Utilities [DNS] Tab Item Description DNS Method Select whether to specify domain name servers manually or receive DNS information from the network automatically. When set to [Auto-Obtain (DHCP)], [Primary DNS Server], [Secondary DNS Server], and [Domain Name] below become unavailable.
  • Page 305: [Auto E-Mail Notification] Tab

    Configuring the Network Settings [Auto E-mail Notification] Tab E-mail Notification 1/E-mail Notification 2 Item Description Display Name Enter a sender name for notification e-mail. Can contain up to 32 characters. E-mail Address Enter the address of the recipient of the alert email. Can contain up to 64 characters.
  • Page 306 9. Configuring the Machine Using Utilities Item Description SNMP Management Enter the IP address or host name of a management host. Host 1 Can contain up to 64 characters. SNMP Management Enter the IP address or host name of a management host. Host 2 Can contain up to 64 characters.
  • Page 307 Configuring the Network Settings [SNMPv3] Tab SNMPv3 Item Description SNMPv3 Select whether to enable the machine to use SNMPv3 services. Context Name Displays the context name of the device. The context name is fixed to "GWNCS". User Account Item Description User Name Enter the user name for logging in to the SNMPv3.
  • Page 308 9. Configuring the Machine Using Utilities Item Description [read-only], [Not Accessible] Administrator Account Item Description User Name Enter the user name for logging in to the SNMPv3. Can contain up to 32 characters. (Required) Security Settings Specify the user account security setting by selecting one of the following: [Authentication Encryption]: It is necessary to specify [Authentication Algorithm], [Authentication Password],...
  • Page 309 Configuring the Network Settings SNMPv3 Trap Item Description User Name Enter the user name for logging in to the SNMPv3. Can contain up to 32 characters. (Required) Security Settings Specify the user account security setting by selecting one of the following: [Authentication Encryption]: It is necessary to specify [Authentication Algorithm], [Authentication Password], [Encryption Algorithm], and [Encryption Password].
  • Page 310 9. Configuring the Machine Using Utilities [SMTP] Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP/POP3 server. Can contain up to 64 characters. Encryption Select the encryption method from among the items below. •...
  • Page 311 Configuring the Network Settings Item Description Server Timeout Enter the number of seconds the machine waits before (seconds) considering an SMTP operation to have timed out (1 to 999). [POP3] Tab POP3 Settings Item Description POP3 Server Enter the IP address or host name of the POP3 server for e- mail reception.
  • Page 312 9. Configuring the Machine Using Utilities [Internet Fax] Tab Item Description Internet Fax Select whether to enable or disable the Internet Fax Transmission function. Error Notification E-mail Select whether to send a notification e-mail to the sender of the Internet Fax or not when e-mail reception fails. The text will include the machine's host name (as set in the DNS settings page), model name, and contact e-mail address (as set in the administrator settings page).
  • Page 313 Configuring the Network Settings Item Description Communication Mode Displays the communication mode that the machine is connecting in. SSID Displays the SSID of the access point that the machine is connected to. Wireless Signal Status Displays the strength of the wireless signal that is being received.
  • Page 314 9. Configuring the Machine Using Utilities Item Description WEP key max length: 26 characters (0-9, A-F, a-f) • WEP key length: [128bit], Format: [ASCII] WEP key max length: 13 characters (0x20-0x7e) • When [Wireless] is set to [Active], [Wireless LAN Settings] appears and you can change the settings there.
  • Page 315 Configuring the Network Settings Item Description If the client uses PEAP, you need to install the certificate. Phase 2 User Name Enter the user name used for EAP-TTLS or PEAP. The user name can contain up to 31 characters. Password Enter the password to access to the RADIUS server.
  • Page 316 9. Configuring the Machine Using Utilities Item Description Create Certificate Select this item to request the certification authority to Request issue a new certificate. You can submit a certificate created using this setting to the certificate authority. Note that you cannot submit a certificate to the certification authority directly via Web Image Monitor.
  • Page 317 Configuring the Network Settings Item Description Signature Algorithm Select the signature algorithm from the following: [RSA (1024bit)], [RSA (2048bit)], [ECDSA] Create Certificate Request Item Description Common Name Enter the common name of the certificate. The name can (Required) have up to 32 characters. Organization (Optional) Enter the name of the organization requesting the certificate (company or group name).
  • Page 318: View Certificate

    9. Configuring the Machine Using Utilities Export Certificate Item Description Password Enter the password of the private key. The password has 4 to 32 characters. Confirm Password Enter the same password as for [Password]. View Certificate Show the installed certificates.
  • Page 319: Configuring The Ipsec Settings

    Configuring the IPsec Settings Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. [IPsec Global Settings] Tab Item Description...
  • Page 320 9. Configuring the Machine Using Utilities Item Description Status Displays the status of the IPsec policy as Active or Inactive. To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the IPsec Policy Settings page. The following settings can be made on the IPsec Policy Settings page.
  • Page 321 Configuring the IPsec Settings IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet.
  • Page 322 9. Configuring the Machine Using Utilities Item Description To specify the life time of the SA as a time period, enter a number of seconds (300-172800). To specify the life time of the SA as a data volume, enter a number of KBs (20480-2147483647).
  • Page 323 Printing or Downloading Lists/Reports Printing or Downloading Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] or [Download] to print out or download information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration.
  • Page 324: Configuring The Administrator Settings

    9. Configuring the Machine Using Utilities Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], and [Energy Saver Mode]. [Administrator] Tab Administrator Settings Item...
  • Page 325: [Backup Setting] Tab

    Configuring the Administrator Settings Item Description Reset Scan Destination Select to clear the scan destinations. Reset Settings of Select to clear the user restriction settings. Available Functions Clear Fax Destination Select to clear the fax destinations. Reset IPsec Settings Select to clear the IPsec settings. •...
  • Page 326: [Restore Setting] Tab

    9. Configuring the Machine Using Utilities Export CSV file Item Description Back up Fax Destination Crete a backup file of fax destinations in CSV format and download it to a computer. Back up Scan Crete a backup file of scan destinations in CSV format and Destination download it to a computer.
  • Page 327: [Set Date/Time] Tab

    Configuring the Administrator Settings Import Address Book from CSV file created by Device Manager NX Item Description Fax Destination Imports fax destinations to the Address Book. Enter the name of the file to be imported or click [Browse] to select the file.
  • Page 328: [Energy Saver Mode] Tab

    9. Configuring the Machine Using Utilities Time Zone Item Description Time Zone Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.
  • Page 329: Maintaining The Machine

    10. Maintaining the Machine Replacing the Print Cartridge When replacing the print cartridge, refer to the replacement procedure described on the box of the new print cartridge. • Store the print cartridge in a dry environment away from direct sunlight and generally under the temperature below 35°C (95°F).
  • Page 330 • "Replacement Required: Toner(Magenta)" • "Replacement Required: Toner(Yellow)" You can see the procedure in the video. http://support.ricoh.com/services/device/video/M0FB/toner/ww/index.html?utm_sourc e=Ricoh&utm_medium=manual&utm_campaign=D0F3 • You cannot reuse exhausted toners. • Make sure to cover the old print cartridge with the protective cover for recycling and environmental purposes.
  • Page 331: Replacing The Waste Toner Bottle

    Replacing the Waste Toner Bottle Replacing the Waste Toner Bottle Read the replacement instruction provided with the new consumable thoroughly before you replace a consumable. • Waste toner bottles cannot be reused. • When removing the waste toner bottle, make sure not to tilt it. •...
  • Page 332 10. Maintaining the Machine http://support.ricoh.com/services/device/video/M0FB/wtoner/ww/index.html?utm_sour ce=Ricoh&utm_medium=manual&utm_campaign=D0F3 1. Take the waste toner bottle and the stickers for disposal out of the box. Be careful not to drop the waste toner bottle when taking it out of the bag. 2. Pull the right side of the bypass cover to open the bypass cover.
  • Page 333 Replacing the Waste Toner Bottle 5. Place the removed waste toner bottle on the replacement instructions. Place the removed waste toner bottle horizontally on a sheet of paper with the inside facing up. Otherwise, the waste toner may spill. 6. Place five stickers for disposal onto the removed waste toner bottle. Place them in the locations indicated in the illustration.
  • Page 334 10. Maintaining the Machine 8. Place the removed waste toner bottle into the box. 9. Insert the two protruding parts on the right cover of the new waste toner bottle while aligning them with the holes on the machine, and then close the right cover. Make sure that the right cover is firmly seated before closing it.
  • Page 335: Replacing The Drum Unit

    Replacing the Drum Unit Replacing the Drum Unit Before you replace a consumable, read the replacement instructions provided with the new consumable carefully. • When you replace the drum unit, replace it with a replacement drum unit. • Once you remove the drum unit set in the machine at the time of purchase and replace it with a replacement drum unit, you will not be able to use it again.
  • Page 336 • "Replace Drum Unit: Black" • "Replace Drum Unit: Magenta/Cyan/Yellow" You can see the procedure in the video. http://support.ricoh.com/services/device/video/M0FB/pcdu/ww/index.html?utm_source =Ricoh&utm_medium=manual&utm_campaign=D0F3 1. Pull the right side of the bypass cover to open the bypass cover. 2. Hold the tab firmly and open the right cover of the waste toner bottle.
  • Page 337 Replacing the Drum Unit 4. Place the removed waste toner bottle on the plastic sheet. Place the removed waste toner bottle horizontally on a sheet of paper with the inside facing up. Otherwise, the waste toner may spill. 5. Push down and pull the handle of the drum unit to be replaced, and then pull the drum unit out of the machine carefully.
  • Page 338 10. Maintaining the Machine 8. Remove the cover from the new drum unit. Pull the tab of the cover toward you and lift it up to remove. 9. Remove the cap from the new drum unit. Place the removed cap on a sheet of paper with the protruding part facing up as shown in the illustration.
  • Page 339 Replacing the Drum Unit • When inserting the drum unit, align the arrows on the machine and the drum unit. 11. Push in the top of the handle of the drum unit until it clicks. 12. Insert the two protruding parts on the right cover of the waste toner bottle while aligning them with the holes on the machine, and then close the right cover.
  • Page 340 10. Maintaining the Machine 14. Attach the cap removed in Step 8 to the removed drum unit. 15. Attach the cover removed in Step 8 to the removed drum unit. Align the cover with the drum unit from the opposite side of the tab, and then cover the drum unit while pulling the tab toward you.
  • Page 341: Replacing The Transfer Unit

    Replacing the Transfer Unit Replacing the Transfer Unit Before you replace a consumable, read the replacement instructions provided with the new consumable carefully. • The performance of the drum unit may deteriorate if you expose the unit to light for an extended period of time. Replace the unit quickly. •...
  • Page 342 10. Maintaining the Machine http://support.ricoh.com/services/device/video/M0FB/tu/ww/index.html?utm_source=R icoh&utm_medium=manual&utm_campaign=D0F3 1. Take the black lightproof paper out of the box. 2. Pull the right side of the bypass cover to open the bypass cover. 3. Hold the tab firmly and open the right cover of the waste toner bottle.
  • Page 343 Replacing the Transfer Unit 5. Place the removed waste toner bottle on the plastic sheet. Place the removed waste toner bottle horizontally on a sheet of paper with the inside facing up. Otherwise, the waste toner may spill. 6. Push down and pull the handle of the drum unit to be replaced, and then pull the drum unit out of the machine carefully.
  • Page 344 10. Maintaining the Machine 8. Cover the four drum units with the lightproof paper you have prepared in Step 1. 9. Pull the rear cover open lever (1) and open the rear cover (2). 10. Loosen two coin screws using a coin. Loosen the coin screws completely until the tips are tilted.
  • Page 345 Replacing the Transfer Unit 12. While holding the green knob and green handle as shown in the illustration, carefully pull out the transfer unit (intermediate transfer belt). 13. Place the removed transfer unit (intermediate transfer belt) on a sheet of paper. Place the removed transfer unit (intermediate transfer belt) horizontally on a sheet of paper.
  • Page 346 10. Maintaining the Machine 15. Remove the cap of the new transfer unit (intermediate transfer belt). 16. Peel off the protective tape, and then remove the packing materials from the transfer unit (intermediate transfer belt). 17. Carefully insert the new transfer unit (intermediate transfer belt) into the machine.
  • Page 347 Replacing the Transfer Unit 19. Tighten the two coin screws using a coin. Be sure to tighten the coin screws completely to the position indicated in the illustration. 20. Insert the drum unit carefully into the machine. • Install all drum units (yellow, magenta, cyan, and black). •...
  • Page 348 10. Maintaining the Machine 22. While pushing the knobs on both sides, pull up and out the transfer unit (transfer roller). 23. Place the removed transfer unit (transfer roller) on a sheet of paper. 24. Take the new transfer unit (transfer roller) out of the box. 25.
  • Page 349 Replacing the Transfer Unit 26. Close the rear cover. 27. Insert the two protruding parts on the right cover of the waste toner bottle while aligning them with the holes on the machine, and then close the right cover. Make sure that the right cover is firmly seated before closing it. 28.
  • Page 350 10. Maintaining the Machine 30. Place the removed transfer unit (intermediate transfer belt) into the box. 31. After you replace the transfer unit, reset the counter on the operation panel. [Setting] [System Settings] [PM Parts] [Counter Clear: Trsfr Unit]...
  • Page 351: Replacing The Fusing Unit

    Replacing the Fusing Unit Replacing the Fusing Unit If the Alert indicator on the control panel lights up and the "Replacement Required: Fusing Unit" message appears on the machine's control panel, contact your sales or service representative.
  • Page 352: Cleaning The Machine

    10. Maintaining the Machine Cleaning the Machine Disinfecting the Machine From the viewpoint of infectious disease prevention measures, we will explain how to disinfect the parts of the product that come into contact with the hands. Read This before Cleaning and Disinfecting the Product •...
  • Page 353: Cleaning The Toner Density Sensor

    Cleaning the Machine • To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine and thinner, or spray insecticide on the machine. • When there is dust or grime inside the machine, wipe it off with a clean, dry cloth.
  • Page 354 10. Maintaining the Machine 5. Close the rear cover. 6. Insert the plug of the power cord into the wall socket securely. 7. Turn on the power. Cleaning the Fusing Unit 1. Press the [Home] key. 2. Press the [Setting] icon on the Home screen. 3.
  • Page 355 Cleaning the Machine 4. Wipe the inside of the paper tray. Wipe the parts indicated in the illustration below using a cloth soaked in water and then thoroughly wrung out. Then, use a clean, dry cloth to remove any moisture. 5.
  • Page 356 10. Maintaining the Machine Tray 1 Tray 2 7. While raising the front end of the tray slightly, carefully slide the tray back into the machine until it stops. To avoid paper jams, make sure the tray is securely inserted. 8.
  • Page 357 Cleaning the Machine 1. Turn off the machine and disconnect the power plug from the wall outlet. 2. Pull the rear cover open lever to open the rear cover. The transfer guide is located where shown in the illustration below. 3.
  • Page 358 10. Maintaining the Machine 4. Close the rear cover. If the optional paper feed unit is installed, follow the procedure below to clean the transfer guide at the rear of the paper feed unit. If the optional paper feed unit is not installed, proceed to Step 8.
  • Page 359: Cleaning The Dustproof Glass

    Cleaning the Machine 8. Insert the power plug into the wall outlet and turn on the machine. Cleaning the Dustproof Glass Clean the dustproof glass when a streak or dirty spot appears on the print result. 1. Turn off the power of the machine. 2.
  • Page 360 10. Maintaining the Machine 6. Take out the cleaning rod from its stored location. While holding the handle on the cleaning rod, pull it out slowly toward you. 7. While keeping the surface with the arrow facing up, insert and then pull out the rod in each of the four slots.
  • Page 361: Cleaning The Exposure Glass

    Cleaning the Machine 10. Close the bypass cover. 11. Insert the plug of the power cord into the wall socket securely. 12. Turn on the power. Cleaning the Exposure Glass 1. Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.
  • Page 362 10. Maintaining the Machine 2. Wipe the parts indicated in the illustration below using a cloth soaked in water and then thoroughly wrung out. Next, use a clean, dry cloth to remove any moisture. 3. Close the ADF. 4. Open the cover of the input tray for the ADF and the ADF cover. 5.
  • Page 363: Moving And Transporting The Machine

    Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...
  • Page 364 10. Maintaining the Machine Ventilation When you use this machine in a confined space without good ventilation for a long time or print large quantities, you might detect an odd smell. This might cause the output paper to also have an odd smell. When you detect an odd smell, regularly ventilate in order to keep the workplace comfortable.
  • Page 365: Where To Inquire

    Moving and Transporting the Machine Disposal Ask your sales or service representative for information about correct disposal of this machine. Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.
  • Page 366 10. Maintaining the Machine...
  • Page 367: Troubleshooting

    11. Troubleshooting This chapter provides solutions for error messages and other problems. Common Problems Problem Cause Solution The power of the • The power • Make sure the power cable is plugged machine cannot be cable of the securely into a wall outlet. turned on.
  • Page 368 11. Troubleshooting Problem Cause Solution In the Windows Start menu, click [Windows System], and then [Control Panel]. Click [View devices and printers]. Click the machine's icon, and then click [See what's printing]. Click [Printer] on the menu bar, and then uncheck [Use Printer Offline]. When you want to You can adjust the volume of sounds the change the volume...
  • Page 369: Error And Status Messages On The Screen

    Error and Status Messages on the Screen Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. •...
  • Page 370 11. Troubleshooting Message Causes Solutions Misfeed: Paper has been jammed Remove the jammed paper. See page 378 Standard Tray in the paper exit area. "Removing Paper Jams". Misfeed: Tray 1 Paper has been jammed Remove the jammed paper. See page 378 in the tray 1 paper input "Removing Paper Jams".
  • Page 371 Error and Status Messages on the Screen Message Causes Solutions SC491 Dew condensation may Turn off the machine until dew have occurred inside the condensation is eliminated and the machine due to machine has adapted to the environment. temperature changes. Toner cover The front cover is open.
  • Page 372 11. Troubleshooting Message Causes Solutions • Specify the A4, Letter, or Legal size paper for the tray selected for printing copies. See page 229 "Paper Settings". Cannot copy. Combined copying could • Use the Auto Document Feeder (ADF) not be performed regardless of the number of sheets in Set original to because the originals...
  • Page 373 Error and Status Messages on the Screen When a Message Appears While Using the Fax Function Message Causes Solutions 2XXX14 The machine was not • The paper tray was empty. Load able to print the paper in the paper tray. See page 52 received fax, or the "Loading Paper".
  • Page 374 11. Troubleshooting Message Causes Solutions Dial Failed The fax could not be • Confirm that the fax number you sent. dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. •...
  • Page 375 Error and Status Messages on the Screen Message Causes Solutions Memory • The machine's Resend the fax in parts as several smaller Overflow memory reached individual faxes, or send at a lower capacity while resolution. For details about specifying scanning the first the resolution, see page 197 "Specifying page of the original Scan Settings for Faxing".
  • Page 376 11. Troubleshooting When a Message Appears While Using the Printer Function Message Causes Solutions Check Paper The paper size set for Press [Continue Printing] to begin printing, Size the document differs or press [Job Reset] to cancel the job. from the size of the paper in the indicated tray.
  • Page 377 Error and Status Messages on the Screen When a Message Appears While Using the Scanner Function Message Causes Solutions Exceeded The file size of the • Specify [Settings] [Scanner Maximum scanned data exceeds Settings] [Resolution], and to Email Size the size specified in reduce the scanning resolution.
  • Page 378 A USB device other than Connect a USB flash drive to the machine. Device Please a USB flash drive is Note that RICOH does not guarantee Remove connected to the operation of the machine with all USB machine, and USB flash drives available on the market.
  • Page 379 Error and Status Messages on the Screen Message Causes Solutions Write Protect The Scan to USB Use a USB flash disk that is not password- function failed because or write-protected. Press Clear key the machine could not access the USB flash disk properly.
  • Page 380: Removing Paper Jams

    11. Troubleshooting Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: Notes on Removing a Paper Jam • The inside of this machine becomes very hot. Do not touch the parts labeled " "...
  • Page 381: Bypass Tray

    Removing Paper Jams Bypass tray...
  • Page 382: Paper Feed Unit

    11. Troubleshooting Paper feed unit • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and may smudge. Make test prints until smudges no longer appear.
  • Page 383 Removing Paper Jams • Perform only the procedure that is shown in the animation. If you fail to do so, the print quality may degrade, or a malfunction may occur. • The area near the fusing unit becomes very hot. Wait until the temperature of the unit and its surroundings cool down adequately before you remove the jammed paper.
  • Page 384 11. Troubleshooting 3. Close the cover(s) and other part(s) that you opened. • Use a pen or other thin stick if you cannot remove the jammed original from the paper exit port while removing a paper jam in the Auto Document Feeder (ADF). •...
  • Page 385: Condition Of Paper

    Removing Paper Jams Condition of paper Items to check Solution if applicable Are the sheets of Fan the sheets of paper thoroughly before loading them paper stuck to each in the tray. other? Are the sheets of • Correct the curl before loading the paper in the tray. paper curled? When the paper supports duplex printing, fan the paper thoroughly and turn over the paper.
  • Page 386 11. Troubleshooting Items to check Solution if applicable Is there any paper left Paper may remain in a location that is not visible from inside the machine outside the machine. See page 380 "Removing a Paper when you feed paper Jam", and remove any remaining paper.
  • Page 387: Tray Paper Settings

    Removing Paper Jams Items to check Solution if applicable • Push the paper tray slowly in to the machine. If the tray is pushed with force, the side fence may move slightly. Is the bypass tray used • Set the machine in a location where the bypass tray correctly? and the loaded paper do not come in contact with the wall.
  • Page 388: When You Cannot Print Test Page

    11. Troubleshooting When You Cannot Print Test Page Possible cause Solution The power cord, a USB Make sure that the power cord, USB cable, and Ethernet cable, or an Ethernet cable are connected correctly. Also confirm that they are cable is not connected not damaged.
  • Page 389: Paper Feed Problems

    Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not • Check if the paper is too thick or thin. Use supported types of feed smoothly.
  • Page 390 11. Troubleshooting Problem Solution • Paper is too thin. See page 66 "Supported Paper". • If there are gaps between the paper and the side or end fences of the paper tray, or the paper guides of the bypass tray, adjust the side or end fences of the paper tray, or the paper guides of the bypass tray to remove the gaps.
  • Page 391 When a Misregistration of Color Occurs When a Misregistration of Color Occurs A misregistration of colors may occur when you move the machine, or while you perform printing operations repeatedly. If this occurs, perform [System Settings] [Color Registration] to adjust the machine. The adjustment process takes approximately 40 seconds.
  • Page 392 11. Troubleshooting When the Image Quality Varies The density on the printed image may change after the machine has not been used for an extended period of time, or when you move the machine to another location where the operating environment is significantly different. If this occurs, perform [System Settings] [Auto Adjustment Image Quality] to adjust the machine.
  • Page 393: Printer Problems

    Printer Problems Printer Problems When You Cannot Print Properly Status Cause Solution An Error The name of the printer Check that the number of characters in Appears on the icon that is registered the name of the printer icon registered on Screen of a on the computer is the computer does not exceed 32...
  • Page 394 11. Troubleshooting Status Cause Solution • Even if the machine cannot store any more Locked Print files, the machine holds the new Locked Print file for the period of time specified in [Locked Print] under [System Settings] before canceling that file. Within this time, you can print or delete the new Locked Print file.
  • Page 395 Printer Problems Status Cause Solution An incorrect paper size Make sure the paper size selected in the is specified in the printer properties dialog box matches the printer driver. size of the paper loaded. For details, see the printer driver Help. Images are cut Paper of a small size is If you are using paper whose size is...
  • Page 396: When You Cannot Print Clearly

    11. Troubleshooting When You Cannot Print Clearly Status Cause Solution Paper is Non-recommended Use recommended paper. stained when paper is used. printing. The paper thickness is • In the paper type setting, specify the specified incorrectly. correct paper type for the tray you use for printing.
  • Page 397 Printer Problems Status Cause Solution A void occurs The image transfer • Perform [Image Transfer Voltage at the bottom voltage is inappropriate. Auto Adjust] in [PM Parts] in edge of the [Settings] [System Settings]. image. • If the problem persists even after performing [Image Transfer Voltage Auto Adjust], increase the value in [Adjust Transfer Belt Unit] in [PM...
  • Page 398 11. Troubleshooting Status Cause Solution The dustproof glass is Clean the dustproof glass. dirty. page 357 "Cleaning the Dustproof Glass" The printed The paper type setting Change [Paper Type:] on the [Paper] tab in image does not match that of the printer driver.
  • Page 399 Printer Problems Status Cause Solution The color Color printing is not • Windows original is specified in the printer Specify [Color] in [Color/ Black and printed in black driver. White:]. and white. • macOS Specify [Color] in [Color/ Black and White:] on the [Printer Features] menu.
  • Page 400 11. Troubleshooting Status Cause Solution Solid lines are An incorrect dithering • Windows printed as pattern is specified in Change the setting in [Dithering:] dotted or the printer driver. under the [Print Quality] tab blurred lines. [Advanced]. • macOS Check [Dithering] in the [Print Quality] menu in the [Printer Features] menu.
  • Page 401 Printer Problems Status Cause Solution Images are cut Paper of a smaller size Check the paper size specified in the off in the is specified in the document, and see if the setting matches middle, or an printer driver. the setting in [Print On] in the printer extra page is driver.
  • Page 402: When Paper Is Not Fed Or Ejected Properly

    11. Troubleshooting When Paper Is Not Fed or Ejected Properly Status Cause Solution Printed sheets The paper stopper is not Extend the paper stopper. fall in front of extended when you page 23 "Exterior: Front and Right view" the machine. make a large number of prints.
  • Page 403 Printer Problems Status Cause Solution Paper is The paper contains a lot Use paper that is stored in a dry wrinkled. of moisture. environment. Paper is loaded See the checkpoints when a paper jam incorrectly. occurs frequently, and check that the paper is loaded correctly.
  • Page 404 11. Troubleshooting Status Cause Solution The outer edge Non-recommended Use recommended paper. of paper paper is used. becomes The paper contains a lot Use paper that is stored in a dry buckled. of moisture. environment. Paper is loaded See the checkpoints when a paper jam incorrectly.
  • Page 405 Printer Problems Status Cause Solution Envelope is not Envelope is curled. Correct the curl on the envelope, and load fed, or a it again. double-feed or page 69 "Specifications of Paper Types" paper jam occurs. Paper jam Non-recommended Use recommended paper. occurs when paper is used.
  • Page 406: Other Troubleshooting

    11. Troubleshooting Status Cause Solution The paper stopper is Raise the paper stopper before printing. lowered. page 23 "Exterior: Front and Right view" Other Troubleshooting Status Cause Solution It takes a long The machine is in the • When you print on the machine after time to print energy saving mode and the machine has not been used for a...
  • Page 407 Printer Problems Status Cause Solution A microwave oven, Turn off the device that is suspected of cordless phone, or interfering with your device, and see if the similar device that uses situation improves. the same radio frequency is interfering with your device. A connected When the machine is Windows 10 is used as an example.
  • Page 408 11. Troubleshooting Status Cause Solution • If the test page is printed as a blank page, there may be a problem with the application or data. Consult the supplier of the application or data. The printer You do not have the Consult the administrator of your settings cannot privilege required to...
  • Page 409: Copier Problems

    Copier Problems Copier Problems When You Cannot Make Clear Copies Status Cause Solution The printed The side of the original When using the exposure glass, place copy is blank. that is set on the originals copy side down. When using the machine is incorrect.
  • Page 410 11. Troubleshooting Status Cause Solution page 359 "Cleaning the Auto Document Feeder" • Check that the ink or correction fluid is dried completely before you place the original on the ADF or exposure glass. A misregistration of Perform [Setting] [System Settings] color occurs.
  • Page 411 Copier Problems Status Cause Solution The printed [Toner Saving] is Disable [Toner Saving] on the [Print image appears specified in the printer Quality] tab of the printer driver. blurred or faint. driver. Coarse paper or paper Use recommended paper. with a processed surface is used.
  • Page 412: When You Cannot Make Copies As Wanted

    11. Troubleshooting Status Cause Solution The backside The density is set to a Reduce the density value. of the original high value. page 120 "Adjusting Image Density" shows through to the copied image. The halftone [Text/Photo] is specified Press [Text/Photo], and then specify section on the as the original type.
  • Page 413: Scanner Problems

    Scanner Problems Scanner Problems When Documents Cannot Be Transmitted As Desired Status Cause Solution The data The network adapter is Configure your computer so its network scanned using turned off when the adapter remains on. Scan to Folder computer enters Sleep cannot be mode.
  • Page 414: When Scanning Is Not Done As Expected

    11. Troubleshooting Status Cause Solution A web browser The solution to the If you still cannot display the document does not start, problem depends on the when you try again, copy and paste the and you cannot environment on your URL address into the address bar of your browse the computer.
  • Page 415 Scanner Problems Status Cause Solution The scanned The density is set too Adjust the image density. image is too high or too low. page 153 "Specifying Scan Settings" dark or too light. You cannot The machine is not Check that the machine is connected to specify the connected to the the network correctly and configured with...
  • Page 416: Fax Problems

    11. Troubleshooting Fax Problems When You Cannot Send or Receive Fax Messages As Wanted Printing Status Cause Solution Received When using moist, Use the recommended paper. image is too rough, or processed page 66 "Supported Paper" paper, areas of print light.
  • Page 417 Fax Problems Status Cause Solution • You can configure the machine not to store faxes in Setting [Fax Settings] [Reception Settings] [Reception File Sett.]. The fax you The sending fax When the sending fax machine fails to received is split machine failed to detect detect a B6-size original correctly and or reduced...
  • Page 418 11. Troubleshooting Status Cause Solution • If you are using the machine in an environment where you cannot pick up the phone, specify [FAX/TEL(Auto)] in [Setting] [Fax Settings] [Reception Settings] [Switch Recep. Mode]. If you hear a busy tone: • Check that no one is using another phone that is connected to the same The telephone line is in telephone line as the machine and...
  • Page 419 Fax Problems Status Cause Solution Some When receive to You can configure the machine not to documents memory is specified, the store faxes in the memory in [Setting] cannot be machine fails to receive [Fax Settings] [Reception Settings] received. a large document or a [Reception File Sett.].
  • Page 420 11. Troubleshooting Other Status Cause Solution Black lines The exposure glass or • Clean the exposure glass or ADF. appear on the ADF is dirty. page 359 "Cleaning the Exposure file printed at Glass" the destination. page 359 "Cleaning the Auto Document Feeder"...
  • Page 421: Power Failure Report

    Fax Problems Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document. • If an error happens frequently, contact your service representative. •...
  • Page 422: Error Code

    11. Troubleshooting Server-generated error e-mail The transmitting server sends this error e-mail to the originator of an e-mail that has failed to be transmitted successfully (due to reasons such as specifying an incorrect e-mail address). • If an Internet Fax transmission bypasses the SMTP server, even if transmission is not successful, an error e-mail is not sent from the server.
  • Page 423 Fax Problems Error Code Solution • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. •...
  • Page 424 11. Troubleshooting Error Code Solution • A print cartridge was empty. Replace the print cartridge. See page 327 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several smaller faxes, or to send the fax at a lower resolution.
  • Page 425 Fax Problems Error Code Solution 3XXX33 The machine memory reached capacity while sending an Internet Fax. • The fax is too large in size. Send the fax again dividing it into several smaller parts. • Select [Standard] in [Resolution], and send it again. For details, see page 203 "Configuring Transmission Settings"...
  • Page 426 11. Troubleshooting Error Code Solution 4XXX43 A TIFF file could not be received via Internet Fax properly. • The compression method of the received TIFF file was other than MH/MR/MMR. Ask the sender to check the compression format of attachments when sending Internet faxes. 4XXX44 A TIFF file could not be received via Internet Fax properly.
  • Page 427 When you cannot connect to the machine using the Wi-Fi Direct function When you cannot connect to the machine using the Wi-Fi Direct function Status Cause and Solution Problems occur even • In [Wi-Fi Direct Settings], check if the SSID or password after you configure the is specified correctly.
  • Page 428 11. Troubleshooting...
  • Page 429: Configuring Network Settings

    12. Configuring Network Settings This chapter describes how to connect the machine to the network and specify the network settings. Configurations differ according to the communication environment of your system. Connecting the Machine to a Wired Network Configuring the IPv4 Setting 1.
  • Page 430 12. Configuring Network Settings Configuring the IPv6 Setting 1. Press the [Setting] icon on the Home screen. 2. Press [Network Settings]. 3. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
  • Page 431: Connecting The Machine To A Wireless Network

    Connecting the Machine to a Wireless Network Connecting the Machine to a Wireless Network There are four methods for connecting the machine to a wireless network: • Using the Wi-Fi Setup Wizard See page 429 "Using the Wi-Fi Setup Wizard". •...
  • Page 432: Using The Wps Button

    12. Configuring Network Settings 3. Press the [Setting] icon on the Home screen. 4. Press [Network Settings]. 5. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
  • Page 433 Connecting the Machine to a Wireless Network 2. Press the [Home] key. 3. Press the [Setting] icon on the Home screen. 4. Press [Network Settings]. 5. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
  • Page 434: Using A Pin Code

    12. Configuring Network Settings For details about how to use the WPS button, refer to the manuals for the router (access point). 15. Check the result. • Connection has succeeded: Press [OK] to return to the screen displayed in Step 12, and then press the [Home] key to return to the initial screen.
  • Page 435 Connecting the Machine to a Wireless Network 4. Press the [Setting] icon on the Home screen. 5. Press [Network Settings]. 6. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
  • Page 436 12. Configuring Network Settings Connecting the Machine to a Wi-Fi Direct Connecting to the Machine Using the Wi-Fi Direct Function. Checking the SSID • Before doing the following procedure, install the printer driver. For details, see Setup Guide. • Make sure the Ethernet cable is not connected to the machine. 1.
  • Page 437 Connecting the Machine to a Wi-Fi Direct 2. Press [Network Settings]. 3. Enter the password using the number keys, and then pres [OK]. 4. Press [Wi-Fi Enable]. 5. Press [Enable]. 6. Press [Connection Mode]. 7. Press [Wi-Fi]. 8. Turn off the machine, and then turn it back on. 9.
  • Page 438 12. Configuring Network Settings 10. Enter the password using the number keys, and then press [OK]. 11. Press [Wi-Fi Direct]. 12. Press [OK]. 13. Select the SSID (DIRECT-XXXXXX) of the machine from available wireless connection in your computer, and then click [Connect]. A window for entering the encryption key opens.
  • Page 439 Connecting the Machine to a Wi-Fi Direct Connecting Using Mac • In Steps 11 to 18, configure each setting within two minutes. 1. Press [Setting]. 2. Press [Network Settings]. 3. Enter the password using the number keys, and then pres [OK]. 4.
  • Page 440 12. Configuring Network Settings 10. Enter the password using the number keys, and then press [OK]. 11. Press [Wi-Fi Direct]. 12. Press [OK]. 13. Start System Preferences in your computer. 14. Click [Network]. 15. Click [Wi-Fi]. 16. Select the SSID (DIRECT-XXXXXX) of the machine from the [Network Name] pop- up menu.
  • Page 441 Connecting the Machine to a Wi-Fi Direct 2. Press [Network Settings]. 3. Enter the password using the number keys, and then pres [OK]. 4. Press [Wi-Fi Enable]. 5. Press [Enable]. 6. Press [Connection Mode]. 7. Press [Wi-Fi]. 8. Turn off the machine, and then turn it back on. 9.
  • Page 442 12. Configuring Network Settings Connecting Using iOS Device • In Steps 11 to 17, configure each setting within two minutes. 1. Press [Setting]. 2. Press [Network Settings]. 3. Enter the password using the number keys, and then pres [OK]. 4. Press [Wi-Fi Enable]. 5.
  • Page 443 Connecting the Machine to a Wi-Fi Direct 10. Enter the password using the number keys, and then press [OK]. 11. Press [Wi-Fi Direct]. 12. Press [OK]. 13. Tap [Settings] ( ) in your iOS device. 14. Tap [Wi-Fi]. 15. Tap the SSID (DIRECT-XXXXXX) of the machine. The screen for entering an encryption key is displayed.
  • Page 444 12. Configuring Network Settings How to Change the Encryption Key of Wi-Fi Direct You can change the encryption key of Wi-Fi Direct by using the control panel or Web Image Monitor. Configuring Settings Using the Control Panel 1. Press [Setting]. 2.
  • Page 445 Connecting the Machine to a Wi-Fi Direct 10. Enter the password using the number keys, and then press [OK]. 11. Press [Wi-Fi Direct SSID]. 12. Press [Password:]. 13. Enter the password of Wi-Fi Direct, and then press [OK]. 14. Turn the machine off and then on. Configuring Settings Using Web Image Monitor 1.
  • Page 446 12. Configuring Network Settings...
  • Page 447: Transmission Using Ipsec

    13. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.
  • Page 448: Security Association

    13. Appendix • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers.
  • Page 449: Encryption Key Exchange Settings Configuration Flow

    Transmission Using IPsec IPsec policies are searched through one by one, starting at [No.1]. Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the IPsec settings on Web Image 1.
  • Page 450: Specifying Ipsec Settings On The Computer

    13. Appendix 2. Click [IPsec Settings]. 3. Click the [IPsec Policy List] tab. 4. Select the number of the setting you want to modify in the list. 5. Enter the administrator password, and then click [Change]. 6. Modify the IPsec related settings as necessary. 7.
  • Page 451 Transmission Using IPsec 11. Click [OK] twice. 12. Click [Add...] in the "Rules" tab. The Security Rule Wizard appears. 13. Click [Next]. 14. Select "This rule does not specify a tunnel", and then click [Next]. 15. Select the type of network for IPsec, and then click [Next]. 16.
  • Page 452: Enabling And Disabling Ipsec Using The Control Panel

    13. Appendix 32. When [AH] is selected for the machine in [Security Protocol] under [IPsec Settings], select [Data and address integrity without encryption (AH)], and configure the following settings: Set the value of [Integrity algorithm] to the same value as the [Authentication Algorithm for AH] specified on the machine.
  • Page 453 Transmission Using IPsec 1. Press the [Setting] icon on the Home screen. 2. Press [Administrator Tools]. 3. Enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
  • Page 454: Notes About The Toner

    13. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. •...
  • Page 455: Specifications For The Main Unit

    Specifications for the Main Unit Specifications for the Main Unit This section lists the machine's specifications. • We have obtained each author's permission for the use of applications including open-source software applications. General Function Specifications Item Description Configuration Desktop Print process Laser beam scanning and dry two-component electrophotography QB6310-19U/833MHz...
  • Page 456 13. Appendix Item Description 50 sheets ADF capacity (80 g/m 20 lb) Duplex Standard Power requirements (mainly Europe and Asia) 220-240 V, 6 A, 50/60 Hz (mainly North America) 120-127 V, 12 A, 60 Hz (Taiwan) 110 V, 12 A, 60 Hz Power consumption •...
  • Page 457 Specifications for the Main Unit Item Description Color: 61.6 dB (A) B&W: 61.2 dB (A) Machine dimensions 410 × 429 ×483 mm (16.2 × 16.9 × 19.0 inches) (Width × Depth × Height) Weight (machine body 29.9 kg (66.0 lb.) or less with consumables) •...
  • Page 458 13. Appendix Item Description • When copying multiple copies of two-sided originals one by one (duplex scanning, duplex printing) • Black and white: 16 pages per minute • Full Color: 16 pages per minute Reproduction ratio • Fixed ratio (mainly Europe and Asia) / (Taiwan) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% (mainly North America)
  • Page 459 Specifications for the Main Unit Item Description 600 × 600 dpi Gradation • Input: 16 bit color processing • Output: 8 bit color processing Scanning time • Black and white: 5 seconds or less • Color: 10 seconds or less (A4/600 dpi/Compressed) Not including transfer time.
  • Page 460 13. Appendix Item Description Data compression MH, MR, MMR, JBIG methods Memory capacity • Transmission only 100 sheets • Reception only 95 sheets (8 dots per mm × 3.85 line per mm, MMR, ITU-T # 1 chart) Address book 220 items •...
  • Page 461: Specifications For Printer

    Specifications for the Main Unit Item Description POP3, TCP/IP • E-mail format • Format MIME, Base64 • Content-Type Image/tiff Multipart/mixed (text/plain, Image/tiff (attached file forms)) • Data format • Profile TIFF-S • Encoding • Original size • Resolution (dpi) 200 × 100, 200 × 200 Specifications for Printer Item Description...
  • Page 462 13. Appendix Item Description Printer language PCL6 Fonts (PCL6) 90 fonts Specifications for Paper Feed Unit Item Description Paper capacity 500 sheets Paper size For details, see page 66 "Supported Paper". Dimensions (Width × When retracted: 410 × 429 × 127 mm (16.2 × 16.9 × 5 Depth ×...
  • Page 463: Print Cartridge

    Consumables Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridge Print cartridge Average printable number of pages per cartridge Black 10,500 pages (Large capacity type)/3,000 pages Cyan...
  • Page 464: Waste Toner Bottle

    13. Appendix Waste Toner Bottle Name Average printable number of pages per cartridge Waste Toner Bottle IM 11,000 pages C320 *1 A4/Letter 5% test chart, 3 pages per job, printing in 50% black and white/color. • The actual number of printable pages varies depending on the image volume and density, number of pages printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
  • Page 465: Information For This Machine

    Information for This Machine Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
  • Page 466: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For Turkey only AEEE Yönetmeliğine Uygundur. Bu sistem sarf malzemeleri ve yedek parçaları da dahil olmak üzere AEEE Yönetmeliğine Uygundur. Üretici: Ricoh Company, Ltd. 3-6, Nakamagome 1-chome, Ohta-ku, Tokyo 143-8555 Japan +81-3-3777-811(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries...
  • Page 467: Energy Efficiency

    For maximum energy savings, we recommend that the default setting for power management is used. Information for China energy efficiency label (China) Specification model M C320FW Manufacturer name Ricoh Company, Ltd. Energy efficiency index Typical energy consumption (kW/h) 1.11...
  • Page 468: Specifications

    13. Appendix Notes to users in the state of California (Notes to Users in USA) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/perchlorate ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program.
  • Page 469 Information for This Machine 0.53 W Default transition time to Energy Saver 1 minute Mode Time of Switch out from Energy Saver 10 seconds or less Mode Standard Duplex Function *1 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a duplex tray and the duplex function is enabled as an option.
  • Page 470 13. Appendix Trademarks Google Play is a trademark or a registered trademark of Google LLC. Evernote is a registered trademark or trademark of Evernote Corporation. macOS is a trademark of Apple Inc., registered in the United States and other countries. App Store is a trademark of Apple Inc., registered in the United States and other countries.
  • Page 471 Trademarks ® ® Microsoft Windows 11 Home ® ® Microsoft Windows 11 Pro ® ® Microsoft Windows 11 Pro Education ® ® Microsoft Windows 11 Pro for Workstations ® ® Microsoft Windows 11 Education • The product names of Windows Server 2012 are as follows: ®...
  • Page 472 13. Appendix...
  • Page 473: How To Use This Manual

    14. How to use this manual Moving pages Click to expand or collapse all the items in the table of contents at once. To expand or collapse items individually, click next to each title in the table of contents. Indicates which chapter and items are shown on the current page. You can click a page to move to it.
  • Page 474 14. How to use this manual • Select the title from the "Narrow down" list on the search result screen, and then click the search button ( ) again to limit the scope of searching within the selected title. Meanings of the used symbols Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 476 Copyright ©2024 D0F38513B-EN...

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