Zyxel Device Access And Login - ZyXEL Communications EX3510-B0 User Manual

If the problem continues, contact the vendor.
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37.2 Zyxel Device Access and Login

I forgot the IP address for the Zyxel Device.
The default LAN IP address is 192.168.1.1.
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If you changed the IP address and have forgotten it, you might get the IP address of the Zyxel Device by
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looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway
might be the IP address of the Zyxel Device (it depends on the network), so enter this IP address in your
Internet browser.
If this does not work, you have to reset the device to its factory defaults. See
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I forgot the password.
See the cover page for the default login names and associated passwords.
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If those do not work, you have to reset the device to its factory defaults. See
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I cannot see or access the Login screen in the Web Configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the Zyxel Device.
• Make sure your computer has an IP address in the same subnet as the Zyxel Device. Your computer
should have an IP address from 192.168.1.2 to 192.168.1.254. See
Check the hardware connections, and make sure the LEDs are behaving as expected. See
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page 20.
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
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enabled.
If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS
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(Maintenance > Remote Management).
Chapter 37 Troubleshooting
(Section 8.2 on page
EX3510-B0 User's Guide
276
Section 1.5.4 on page
Section 1.5.4 on page
119), use the new IP address.
Section 37.6 on page
23.
23.
I
280.
Table 2 on