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Network Camera User Manual
Network Camera
User Manual
UD15753B
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Summary of Contents for HIKVISION DS-2CD6924G0-IHS

  • Page 1 Network Camera User Manual Network Camera User Manual UD15753B...
  • Page 2 User Manual © 2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as "Hikvision"), and it cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision.
  • Page 3 SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 4 Network Camera User Manual Notice: If camera fails to synchronize local time with that of the network, you need to set up camera time manually. Visit the camera and enter system setting interface for time setting. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE Safety Instruction LAW, THE LATER PREVAILS.
  • Page 5 Network Camera User Manual supply interruption.  Please make sure that the ceiling can support more than 50(N) Newton gravities if the camera is fixed to the ceiling.  If the product does not work properly, please contact your dealer or the nearest service center.
  • Page 6 Network Camera User Manual For the camera supports IR, you are required to pay attention to the following precautions to prevent IR reflection:  Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished. If there is dust or grease on the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol.
  • Page 7: Table Of Contents

    Network Camera User Manual Table of Contents Chapter 1 System Requirement ................9 Chapter 2 Network Connection ................10 Setting the Network Camera over the LAN ............10 Wiring over the LAN......................10 Activating the Camera ....................11 (Optional) Setting Security Question ................18 Setting the Network Camera over the WAN ............
  • Page 8 Network Camera User Manual Authentication ........................ 46 IP Address Filter ......................46 Security Service....................... 48 User Management ..................49 User Management ......................49 Security Question ......................51 Online Users ........................52 Chapter 6 Network Settings ................52 Configuring Basic Settings ................52 Configuring TCP/IP Settings ....................
  • Page 9 Network Camera User Manual Smart Events ....................92 9.2.1 Configuring Audio Exception Detection ................92 Configuring Scene Change Detection ................94 Configuring Intrusion Detection ..................95 Configuring Line Crossing Detection ................97 Configuring Region Entrance Detection ................ 100 Configuring Region Exiting Detection ................102 Configuring Unattended Baggage Detection ..............
  • Page 10: Chapter 1 System Requirement

    Network Camera User Manual Chapter 1 System Requirement Operating System Microsoft Windows XP and above version Mac OS X 10.8 and above version 3.0 GHz or higher 1G or higher Display 1024×768 resolution or higher Web Browser Internet Explorer 8.0 and above version, Mozilla Firefox 30.0-51, Google Chrome 31.0-44 and Apple Safari 8.0 -11.0 Note: For Google Chrome 45 and its above version or Mozilla Firefox 52 and its above...
  • Page 11: Chapter 2 Network Connection

    Network Camera User Manual Chapter 2 Network Connection Note:  You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.
  • Page 12: Activating The Camera

    Network Camera User Manual computer with a network cable as shown in Figure 2-1.  Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router. Connecting Directly Connecting via a Switch or a Router Activating the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera.
  • Page 13 Network Camera User Manual to search the IP address. Activation via Web Browser 3. Create and input a password into the password field. A password with user name in it is not allowed. STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security...
  • Page 14 Network Camera User Manual 1. Run the SADP software to search the online devices. 2. Check the device status from the device list, and select the inactive device. SADP Interface Note: The SADP software supports activating the camera in batch. Refer to the user manual of SADP software for details.
  • Page 15 Network Camera User Manual You can check whether the activation is completed on the popup window. If activation failed, please make sure that the password meets the requirement and try again. 5. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP.
  • Page 16 Network Camera User Manual Steps: 1. Run the client software and the control panel of the software pops up, as shown in the figure below. Control Panel 2. Click the Device Management icon to enter the Device Management interface, as shown in the figure below.
  • Page 17 Network Camera User Manual Device Management Interface 3. Check the device status from the device list, and select an inactive device. 4. Click the Activate button to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password.
  • Page 18 Network Camera User Manual Activation Interface (Client Software) 6. Click OK button to start activation. 7. Click the Modify Netinfo button to pop up the Network Parameter Modification interface, as shown in the figure below. Modifying the Network Parameters 8. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP.
  • Page 19: (Optional) Setting Security Question

    Network Camera User Manual (Optional) Setting Security Question Security question is used to reset the admin password when admin user forgets the password. Admin user can follow the pop-up window to complete security question settings during camera activation. Or, admin user can go to User Management interface to set up the function.
  • Page 20: Dynamic Ip Connection

    Network Camera User Manual 5. Visit the network camera through a web browser or the client software over the internet. Accessing the Camera through Router with Static IP  Connecting the network camera with static IP directly You can also save the static IP in the camera and directly connect it to the internet without using a router.
  • Page 21 Network Camera User Manual with port mapping. Note: Refer to Appendix 2 for detailed information about port mapping. 5. Apply a domain name from a domain name provider. 6. Configure the DDNS settings in the setting interface of the router. 7.
  • Page 22 Network Camera User Manual 1. Apply a domain name from a domain name provider. 2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to Section 6.1.2 Configuring DDNS Settings for detailed configuration. 3. Visit the camera via the applied domain name.
  • Page 23: Chapter 3 Access To The Network Camera

    Network Camera User Manual Chapter 3 Access to the Network Camera Accessing by Web Browsers Note: For certain camera models, HTTPS is enabled by default and the camera creates an unsigned certificate automatically. When you access to the camera the first time, the web browser prompts a notification about the certificate issue.
  • Page 24: Accessing By Client Software

    Network Camera User Manual Login Interface 4. Click Login. 5. (Optional) Install the plug-in before viewing the live video and operating the camera. Follow the installation prompts to install the plug-in Note: If you are using Google Chrome 45 and its above version or Mozilla Firefox 52 and its above version, plug-in installation is not required.
  • Page 25 Network Camera User Manual iVMS-4200 Control Panel iVMS-4200 Main View...
  • Page 26: Chapter 4 Live View

    Network Camera User Manual Chapter 4 Live View Live View Page Purpose: The live view page allows you to view the real-time video, capture images, realize PTZ control, set/call presets and configure video parameters. Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.
  • Page 27: Starting Live View

    Network Camera User Manual zoom, etc. For IE (Internet Explorer) users, plug-ins as webcomponents and quick time are selectable. And for Non-IE users, webcomponents, quick time, VLC or MJPEG are selectable if they are supported by the web browser. Note: If you are using Google Chrome 45 and its above version or Mozilla Firefox 52 and its above version, plug-in installation is not required.
  • Page 28: Recording And Capturing Pictures Manually

    Network Camera User Manual Icon Description Click to select the third-party plug-in. Manually capture the picture. Manually start/stop recording. Audio on and adjust volume /Mute. Turn on/off microphone. Start/stop digital zoom function. Previous/next page Note: The icons vary according to the different camera models. Recording and Capturing Pictures Manually In the live view interface, click on the toolbar to capture the live pictures or click...
  • Page 29: Operating Ptz Control

    Network Camera User Manual  WDR: The WDR (Wide Dynamic Range) function helps the camera provide clear images even under back light circumstances. When there are both very bright and very dark areas simultaneously in the field of view, WDR balances the brightness level of the whole image and provide clear images with details.
  • Page 30 Network Camera User Manual PTZ Control Panel Click the zoom/focus/iris buttons to realize lens control. Notes:  There are eight direction arrows ( , ) in the control panel. Click the arrows to realize adjustment in the relative positions.  For the cameras which support lens movements only, the direction buttons are invalid.
  • Page 31: Setting/Calling A Preset

    Network Camera User Manual Setting/Calling a Preset  Setting a Preset: 3. In the PTZ control panel, select a preset number from the preset list. Setting a Preset 4. Use the PTZ control buttons to move the lens to the desired position. •...
  • Page 32: Setting/Calling A Patrol

    Network Camera User Manual Calling a Preset Setting/Calling a Patrol Note: No less than 2 presets have to be configured before you set a patrol. Steps: 1. Click to enter the patrol configuration interface. 2. Select a path No., and click to add the configured presets.
  • Page 33: Chapter 5 Network Camera Configuration

    Network Camera User Manual Chapter 5 Network Camera Configuration Configuring Local Parameters Purpose: The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and capture using the web browser and thus the saving paths of them are on the PC running the browser.
  • Page 34 Network Camera User Manual  Live View Parameters: Set the protocol type and live view performance.  Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable. TCP: Ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. UDP: Provides real-time audio and video streams.
  • Page 35: Configure System Settings

    Network Camera User Manual maximum record file size is the value you selected.  Save record files to: Set the saving path for the manually recorded video files.  Save downloaded files to: Set the saving path for the downloaded video files in playback mode.
  • Page 36: Configuring Time Settings

    Network Camera User Manual For some camera models, when memory card is mounted, you can click the Update button that appears on the right of Firmware Version text field to see if there is a new version available. If a new version is available, the version number will be displayed in the New Version text field below, and you can click the Upgrade button to upgrade the firmware for the camera.
  • Page 37 Network Camera User Manual Time Settings 2. Select the Time Zone of your location from the drop-down menu. 3. Configure the NTP settings. (1) Click to enable the NTP function. (2) Configure the following settings: Server Address: IP address of NTP server. NTP Port: Port of NTP server.
  • Page 38: Configuring Rs232 Settings

    Network Camera User Manual that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44). If the camera is set in a customized network, NTP software can be used to establish a NTP server for time synchronization. ...
  • Page 39: Configuring Rs485 Settings

    Network Camera User Manual 1. Enter RS232 Port Setting interface: Configuration > System > System Settings > RS232. 2. Configure the Baud Rate, Data Bit, Stop Bit, Parity, Flow Control, and Usage. RS232 Settings Note: If you want to connect the camera by the RS232 port, the parameters of the RS232 should be exactly the same with the parameters you configured here.
  • Page 40: Configuring Dst Settings

    Network Camera User Manual RS-485 Settings 2. Set the RS485 parameters and click Save to save the settings. By default, the Baud Rate is set as 9600 bps, the Data Bit is 8, the stop bit is 1 and the Parity and Flow Control is None. Note: The Baud Rate, PTZ Protocol and PTZ Address parameters should be exactly the same as the PTZ camera parameters.
  • Page 41: Configuring Image Stitching

    Network Camera User Manual DST Settings 2. Select the start time and the end time. 3. Select the DST Bias. 4. Click Save to activate the settings. Configuring Image Stitching Purpose: You can switch the video output mode for the camera according to your actual demand.
  • Page 42 Network Camera User Manual 2. Select the desired video output mode. Video Output Mode: Set the desired output mode as required.  Panorama + ePTZ: One stitched panoramic image (8MP) and multiple channels ePTZ images. Channel 01 is the 8MP panoramic image, and channel 02 and the subsequent channels are ePTZ images.
  • Page 43: Open Source Software License

    Network Camera User Manual from the lens is the worst. Notes: For the Original mode, Best Stitching Distance are not supported. 4. Click Save. Open Source Software License Information about the open source software that applies to the IP camera can be checked if required.
  • Page 44 Network Camera User Manual default IP address, please be careful for this action. • For camera that supports Wi-Fi, wireless dial, or wlan function, Restore action does not restore the related settings of mentioned functions to default.  Information Export Device Parameters: click to export the current configuration file of the camera.
  • Page 45: Log

    Network Camera User Manual Purpose: The operation, alarm, exception and information of the camera can be stored in log files. You can also export the log files on your demand. Before you start: Please configure network storage for the camera or insert a SD card in the camera. Steps: 1.
  • Page 46: System Service

    Network Camera User Manual Log Searching 4. To export the log files, click Export to save the log files. System Service Purpose: System service settings refer to the hardware service the camera supports. Supported functions vary according to the different cameras. For the cameras support IR Light, ABF (Auto Back Focus), Auto Defog, or Status LED, you can select to enable or disable the corresponding service according to the actual demands.
  • Page 47: Security Settings

    Network Camera User Manual Security Settings Configure the parameters, including Authentication, IP Address Filter, and Security Service from security interface. Authentication Purpose: You can specifically secure the stream data of live view. Steps: 1. Enter the Authentication interface: Configuration > System > Security > Authentication.
  • Page 48 Network Camera User Manual IP Address Filter Interface 2. Check the checkbox of Enable IP Address Filter. 3. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable. 4. Set the IP Address Filter list. Add an IP Address ...
  • Page 49: Security Service

    Network Camera User Manual Modify an IP (3) Click the OK to finish modifying. Delete an IP Address or IP Addresses.  Select the IP address(es) and click Delete. 5. Click Save to save the settings. Security Service To enable the remote login, and improve the data communication security, the camera provides the security service for better user experience.
  • Page 50: User Management

    Network Camera User Manual User Management User Management  As Administrator The admin user can add, delete or modify user accounts, and grant them different permissions. We highly recommend you manage the user accounts and permissions properly. Enter the User Management interface: Configuration > System > User Management Note: Admin password if required for adding and modifying a user account.
  • Page 51 Network Camera User Manual STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 52: Security Question

    Network Camera User Manual Security Question Purpose: Security question is used to reset the admin password when admin user forgets the password. Set Security Question: You can set the security questions during camera activation. Or you can set the function at user management interface. Security question setting is not cleared when you restore the camera (not to default).
  • Page 53: Online Users

    Network Camera User Manual Online Users Purpose: You can see the current users who are visiting the device through this interface. User information, such as user name, level, IP address, and operation time, is displayed in the User List. Click Refresh to refresh the list. View the Online Users Chapter 6 Network Settings Purpose:...
  • Page 54 Network Camera User Manual version should be configured. Steps: Enter TCP/IP Settings interface: Configuration > Network > Basic Settings > TCP/IP TCP/IP Settings 2. Configure the basic network settings, including the NIC Type, IPv4 or IPv6 Address, IPv4 or IPv6 Subnet Mask, IPv4 or IPv6 Default Gateway, MTU settings and Multicast Address.
  • Page 55: Configuring Ddns Settings

    Network Camera User Manual Notes:  The valid value range of MTU is 1280 ~ 1500.  The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
  • Page 56 Network Camera User Manual Figure 6-2 DynDNS Settings NO-IP:  Steps: (1) Choose the DDNS Type as NO-IP. Figure 6-3 NO-IP DNS Settings (2) Enter the Server Address as www.noip.com (3) Enter the Domain name you registered. (4) Enter the User Name and Password. (5) Click Save and then you can view the camera with the domain name.
  • Page 57: Configuring Pppoe Settings

    Network Camera User Manual Configuring PPPoE Settings Steps: Enter the PPPoE Settings interface: Configuration > Network > Basic Settings > PPPoE PPPoE Settings 2. Check the Enable PPPoE checkbox to enable this feature. 3. Enter User Name, Password, and Confirm password for PPPoE access. Note: The User Name and Password should be assigned by your ISP.
  • Page 58 Network Camera User Manual You can set the port No. of the camera, e.g., HTTP port, RTSP port and HTTPS port. Steps: 1. Enter the Port Settings interface, Configuration > Network > Basic Settings > Port Port Settings 2. Set the ports of the camera. HTTP Port: The default port number is 80, and it can be changed to any port No.
  • Page 59: Configure Nat (Network Address Translation) Settings

    Network Camera User Manual Note: WebSocket and WebSockets protocol are used for plug-in free live view. 3. Click Save to save the settings. Note: A reboot is required for the settings to take effect. Configure NAT (Network Address Translation) Settings Purpose: NAT interface allows you to configure the UPnP™...
  • Page 60: Configure Advanced Settings

    Network Camera User Manual 4. Select the port mapping mode. Manual and Auto are selectable. Note: If you select Auto, you should enable UPnP™ function on the router. If you select Manual, you can customize the value of the external port and complete port mapping settings on router manually.
  • Page 61 Network Camera User Manual devices. The password should be something of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
  • Page 62 Network Camera User Manual SNMP Settings 2. Check the checkbox of Enable SNMPv1, Enable SNMP v2c, Enable SNMPv3 to enable the feature correspondingly. 3. Configure the SNMP settings. Note: The settings of the SNMP software should be the same as the settings you...
  • Page 63: Configuring Ftp Settings

    Network Camera User Manual configure here. 4. Click Save to save and finish the settings. Notes: • A reboot is required for the settings to take effect. • To lower the risk of information leakage, you are suggested to enable SNMP v3 instead of SNMP v1 or v2.
  • Page 64 Network Camera User Manual FTP server login.  For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
  • Page 65: Configuring Email Settings

    Network Camera User Manual anonymous access to the FTP server. Note: The anonymous access function must be supported by the FTP server. 6. Click Save to save the settings. 6.2.3 Configuring Email Settings Purpose: The system can be configured to send an Email notification to all designated receivers if an alarm event is detected, e.g., motion detection event, video loss, video tampering, etc.
  • Page 66 Network Camera User Manual SMTP port should be set as 465 for this encryption method. When you select SSL or TLS and enable STARTTLS, emails will be sent after encrypted by STARTTLS, and the SMTP port should be set as 25. Note: If you want to use STARTTLS, make sure that the protocol is supported by your e-mail server.
  • Page 67: Https Settings

    Network Camera User Manual Email Settings 4. Click Save to save the settings. HTTPS Settings Purpose: HTTPS provides authentication of the web site and its associated web server, which protects against Man-in-the-middle attacks. Note:  HTTPS is enabled by default for certain camera models. ...
  • Page 68 Network Camera User Manual Settings > HTTPS. 2. Check Enable to access the camera via HTTP or HTTPS protocol. HTTPS Configuration Interface 3. Create the self-signed certificate or authorized certificate. Create Self-signed Certificate Create the self-signed certificate  (1) Select Create Self-signed Certificate as the Installation Method. (2) Click Create button to enter the creation interface.
  • Page 69 Network Camera User Manual the Installation Method. (2) Click Create button to create the certificate request. Fill in the required information in the popup window. (3) Click Download to download the certificate request and submit it to the trusted certificate authority for signature. (4) After receiving the signed valid certificate, you can import the certificate in two ways: a) Select Signed certificate is available, Start the installation directly.
  • Page 70: Configuring Qos Settings

    Network Camera User Manual Installed Certificate 5. Click the Save button to save the settings. Configuring QoS Settings Purpose: QoS (Quality of Service) can help solve the network delay and network congestion by configuring the priority of data sending. Steps: 1.
  • Page 71: Configuring 802.1X Settings

    Network Camera User Manual 3. Click Save to save the settings. Note: A reboot is required for the settings to take effect. Configuring 802.1X Settings Purpose: The IEEE 802.1X standard is supported by the network cameras, and when the feature is enabled, the camera data is secured and user authentication is needed when connecting the camera to the network protected by the IEEE 802.1X.
  • Page 72: Integration Protocol

    Network Camera User Manual 802.1X Settings 2. Check the Enable IEEE 802.1X checkbox to enable the feature. 3. Configure the 802.1X settings, including Protocol, EAPOL version, User Name, Password and Confirm. Note: The EAPOL version must be identical with that of the router or the switch. 4.
  • Page 73: Network Service

    Network Camera User Manual 1. Check the Enable ONVIF checkbox to enable the function. 2. Add ONVIF users. Up to 32 users are allowed. Set the user name and password, and confirm the password. You can set the user as media user, operator, and administrator. Note: ONVIF user account is different from the camera user account.
  • Page 74: Configuring Http Listening

    Network Camera User Manual according to your need. 6.2.9 Configuring HTTP Listening Purpose: The camera can send alarm information to the destination IP or host name via HTTP protocol. If the network is disconnected, the data can be uploaded to the destination IP or host name after the network connection is normal.
  • Page 75: Chapter 7 Video/Audio Settings

    Network Camera User Manual Chapter 7 Video/Audio Settings Purpose: Follow the instructions below to configure the video setting, audio settings, ROI, Display info. on Stream, etc. Configuring Video Settings For certain camera models, you can configure parameters for available video streams, for example, the main stream, the sub-stream, etc.
  • Page 76 Network Camera User Manual • For some models, the Third Stream is not enabled by default. Go to System > Maintenance > System Service> Software to enable the function is required. • The main stream is usually for recording and live view with good bandwidth, and the sub-stream can be used for live view when the bandwidth is limited.
  • Page 77 Network Camera User Manual Note: Selectable video encoding types may vary according to different camera modes. H.264+ and H.265+: • H.264+: If you set the main stream as the stream type, and H.264 as the video encoding, you can see H.264+ available. H.264+ is an improved compression coding technology based on H.264.
  • Page 78: Configuring Audio Settings

    Network Camera User Manual When you set a maximum bitrate, its corresponding recommended maximum average bitrate will be shown in the Max. Average Bitrate box. You can also set the maximum average bitrate manually from 32 Kbps to the value of the set maximum bitrate.
  • Page 79: Display Info. On Stream

    Network Camera User Manual Audio Settings 2. Configure the following settings. Note: Audio settings vary according to different camera models. Audio Encoding: G.722.1, G.711 ulaw, G.711alaw, G.726, MP2L2 and PCM are selectable. For MP2L2, the Sampling Rate and Audio Stream Bitrate are configurable.
  • Page 80: Configuring Target Cropping

    Network Camera User Manual Configuring Target Cropping Purpose: You can specify a target area on the live video, and then the specified video area can be displayed via the third stream in certain resolution, providing more details of the target area if needed. Note: Target cropping function varies according to different camera models.
  • Page 81: Chapter 8 Image Settings

    Network Camera User Manual Chapter 8 Image Settings Purpose: Follow the instructions in this chapter to configure the image parameters, including display settings, OSD settings, and picture overlay. Configuring Display Settings Purpose: Configure the image adjustment, exposure settings, day/night switch, backlight settings, white balance, image enhancement, and video adjustment in display settings.
  • Page 82 Network Camera User Manual Brightness describes bright of the image, which ranges from 1 to 100. Contrast describes the contrast of the image, which ranges from 1 to 100. Saturation describes the colorfulness of the image color, which ranges from 1 to 100.
  • Page 83 Network Camera User Manual Day/Night Switch Day: the camera stays at day mode. Night: the camera stays at night mode. Auto: the camera switches between the day mode and the night mode according to the illumination automatically. The sensitivity ranges from 0 to 7, the higher the value is, the easier the mode switches.
  • Page 84 Network Camera User Manual  Backlight Settings BLC Area: If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC compensates light to the object in the front to make it clear. OFF, Up, Down, Left, Right, Center, Auto, and Custom are selectable.
  • Page 85: Configuring Osd Settings

    Network Camera User Manual Grey Scale: You can choose the range of the grey scale as [0-255] or [16-235].  Video Adjustment Mirror: It mirrors the image so you can see it inversed. Left/Right, Up/Down, Center, and OFF are selectable. Rotate: To make a complete use of the 16:9 aspect ratio, you can enable the rotate function when you use the camera in a narrow view scene.
  • Page 86 Network Camera User Manual OSD Settings Steps: 1. Enter the OSD Settings interface: Configuration > Image > OSD Settings. 2. Select the desired channel number from the drop-down list. 3. Check the corresponding checkbox to select the display of camera name, date or week if required.
  • Page 87: Configuring Picture Overlay

    Network Camera User Manual 9. Click Save to save the settings. Configuring Picture Overlay Purpose: Picture overlay enables you to overlay a picture on the image. This function enables a certain enterprise or users to overlay their logo on the image. Steps: 1.
  • Page 88: Chapter 9 Event Settings

    Network Camera User Manual Chapter 9 Event Settings This section explains how to configure the network camera to respond to alarm events, including basic event and smart event. Basic Events You can configure the basic events by following the instructions in this section, including alarm input, alarm output, and exception.
  • Page 89 Network Camera User Manual Alarm Input Settings 3. Click Arming Schedule to set the arming schedule for the alarm input. Task 1: Set the Arming Schedule Steps: 1) Click Arming Schedule to edit the arming schedule. 2) Click on the time bar and drag the mouse to select the time period. Arming Schedule Note: Click on the selected time period, you can adjust the time period to the...
  • Page 90 Network Camera User Manual save the settings. 4) Move the mouse to the end of each day, a copy dialogue box pops up, and you can copy the current settings to other days. 5) Click Save to save the settings. Note: The time of each period can’t be overlapped.
  • Page 91: Configuring Alarm Output

    Network Camera User Manual event occurs.  Send Email Send an email with alarm information to a user or users when an event occurs. Note: To send the Email when an event occurs, please refer to Section 7.2.3 to complete Email setup in advance. ...
  • Page 92: Handling Exception

    Network Camera User Manual 1. Enter the Alarm Output Settings interface: Configuration> Event > Basic Event > Alarm Output. Alarm Output Settings 2. Select one alarm output channel in the Alarm Output drop-down list. You can also set a name for the alarm output (optional). 3.
  • Page 93: Smart Events

    Network Camera User Manual 1. Enter the Exception Settings interface: Configuration > Event > Basic Event > Exception. 2. Check the checkbox to set the actions taken for the Exception alarm. Exception Settings 3. Click Save to save the settings. Smart Events You can configure the smart events by following the instructions in this section, including audio exception detection, defocus detection, scene change detection,...
  • Page 94 Network Camera User Manual Smart Event > Audio Exception Detection. Audio Exception Detection 2. Check the checkbox of Audio Loss Exception to enable the audio loss detection function. 3. Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the surveillance scene.
  • Page 95: Configuring Scene Change Detection

    Network Camera User Manual including Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Channel for recording and Trigger Alarm Output. 7. Click Save to save the settings. Configuring Scene Change Detection Purpose: Scene change detection function detects the change of surveillance environment affected by the external factors, such as the intentional rotation of the camera.
  • Page 96: Configuring Intrusion Detection

    Network Camera User Manual 4. Click-and-drag the slider to set the detection sensitivity. The sensitivity value ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm. 5. Click Arming Schedule to set the arming schedule. 6.
  • Page 97 Network Camera User Manual Intrusion Detection 3. Check the checkbox of Enable to enable the function. 4. Select a region number from the drop-down list of Region. Region: A pre-defined vertexes area on the live view image. Targets, such as, people, vehicle or other objects, who enter and loiter in the region will be detected and trigger the set alarm.
  • Page 98: Configuring Line Crossing Detection

    Network Camera User Manual Min. Size: The minimum size of a valid target. Targets with smaller sizes would not trigger detection. 8. Click Stop Drawing when finish drawing. 9. Set the time threshold for intrusion detection. Threshold: Range [0s-10s], the threshold for the time of the object loitering in the region.
  • Page 99 Network Camera User Manual Line crossing detection function detects people, vehicle or other objects which cross a pre-defined virtual line, and some certain actions can be taken when the alarm is triggered. Note: Line crossing detection function varies according to different camera models. Steps: 1.
  • Page 100 Network Camera User Manual on the live video. 6. Drag the line, and you can locate it on the live video as desired. Click on the line, two red squares are displayed on each end, and you can click-and-drag one of the red squares to define the shape and length of the line.
  • Page 101: Configuring Region Entrance Detection

    Network Camera User Manual click the Clear button to clear all pre-defined lines. 12. Click the Arming Schedule to set the arming schedule. 13. Select the linkage methods for line crossing detection, including Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Channel and Trigger Alarm Output.
  • Page 102 Network Camera User Manual Region Entrance Detection 3. Check the Enable checkbox to enable the function. 4. Select the Region from the drop-down list for detection settings. 5. Click Area Settings and click Draw Area button to start the area drawing. 6.
  • Page 103: Configuring Region Exiting Detection

    Network Camera User Manual Sensitivity: Range [1-100]. Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre-defined region. Sensitivity = 100 – S *100 stands for the target body part that enters the pre-defined region S stands for the complete target body.
  • Page 104 Network Camera User Manual Region Exiting Detection 3. Check Enable checkbox to enable the function. 4. Select the Region from the drop-down list for detection settings. 5. Click Area Settings and click Draw Area button to start the area drawing. 6.
  • Page 105: Configuring Unattended Baggage Detection

    Network Camera User Manual Sensitivity: Range [1-100]. Sensitivity stands for the percentage of the body part of an acceptable target that exits the pre-defined region. Sensitivity = 100 – S *100 stands for the target body part that exits the pre-defined region. S stands for the complete target body.
  • Page 106 Network Camera User Manual Unattended Baggage Detection 3. Check Enable checkbox to enable the function. 4. Select the Region from the drop-down list for detection settings. 5. Click Area Settings and click Draw Area to start the area drawing. 6. Click on the live video to specify the four vertexes of the detection region, and right click to complete drawing.
  • Page 107: Configuring Object Removal Detection

    Network Camera User Manual 8. Click Stop Drawing when finish drawing. 9. Set the time threshold and detection sensitivity for unattended baggage detection. Threshold: Range [5-100s], the threshold for the time of the objects left over in the region. If you set the value as 10, alarm is triggered after the object is left and stay in the region for 10s.
  • Page 108 Network Camera User Manual 1. Enter the Object Removal Detection settings interface, Configuration > Event > Smart Event > Object Removal Detection. 2. Select the Camera No. Object Removal Detection 3. Check Enable checkbox to enable the function. 4. Select the Region from the drop-down list for detection settings. 5.
  • Page 109: People Density

    Network Camera User Manual not trigger detection. Min. Size: The minimum size of a valid target. Targets with smaller sizes would not trigger detection. 8. Click Stop Drawing when finish drawing. 9. Set the time threshold for object removal detection. Threshold: Range [5-100s], the threshold for the time of the objects removed from the region.
  • Page 110 Network Camera User Manual Set up detection areas, density levels and linkage method on this page. People Density Rule configuration Steps: 1. Click and draw detection area on live image. Click to clear all the areas. Note: You can set 8 areas at most, and the area can be set as polygon of 10 sides at most.
  • Page 111: Data Upload

    Network Camera User Manual not be triggered. When the number of people is between 10 and 100, Level 1 alarm will be triggered. When the number of people is between 100 and 1000, Level 2 alarm will be triggered. When the number is above 1000, Level 3 alarm will be triggered.
  • Page 112: Advanced Configuration

    Network Camera User Manual 3. Set Uploading Mode. Scheduled Uploading and Instant Uploading are selectable.  Scheduled Uploading: The detection data and pictures can be uploaded to surveillance center at certain time interval. Check Scheduled Uploading checkbox to enable the function, and select a Statistics Cycle from the dropdown list.
  • Page 113: Parameters

    Network Camera User Manual 4. Click Save to save the settings. 9.3.4 Parameters Check the version of people gathering density algorithms library on this page.
  • Page 114: Chapter 10 Storage Settings

    Network Camera User Manual Chapter 10 Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device or local storage device configured. Configuring Record Schedule Purpose: There are two kinds of recording for the cameras: manual recording and scheduled recording.
  • Page 115 Network Camera User Manual 3. Check the checkbox of Enable to enable scheduled recording. 4. Click Advanced to set the camera record parameters. Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event. For example, if an alarm triggers recording at 10:00, and the pre-record time is set as 5 seconds, the camera starts to record at 9:59:55.
  • Page 116: Configure Capture Schedule

    Network Camera User Manual detection area and check the checkbox of Trigger Channel in the Linkage Method of Motion Detection Settings interface.  Record Triggered by Alarm If you select Alarm, the video will be recorded when the alarm is triggered via the external alarm input channels.
  • Page 117 Network Camera User Manual You can configure the scheduled snapshot and event-triggered snapshot. The captured picture can be stored in the local storage or network storage. Steps: 1. Enter the Capture Settings interface: Configuration > Storage > Storage Settings > Capture.
  • Page 118: Configuring Net Hdd

    Network Camera User Manual 6. Go to Capture Parameters tab to configure the capture parameters. (1) Check the Enable Timing Snapshot checkbox to enable continuous snapshot. (2) Select the picture format, resolution, quality and capture interval. (3) Check the Enable Event-triggered Snapshot checkbox to enable event-triggered snapshot.
  • Page 119 Network Camera User Manual The network disk should be available within the network and properly configured to store the recorded files, log files, pictures, etc. Steps: 1. Add Net HDD. (1) Enter the Net HDD settings interface, Configuration > Storage > Storage Management >...
  • Page 120 Network Camera User Manual (1) Enter the HDD Settings interface, Configuration > Storage > Storage Management > HDD Management, in which you can view the capacity, free space, status, type and property of the disk. Storage Management Interface (2) If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click Format to start initializing the disk.
  • Page 121 Network Camera User Manual Quota Settings Note: Up to 8 NAS disks can be connected to the camera.
  • Page 122: Chapter 11 Playback

    Network Camera User Manual Chapter 11 Playback Purpose: This section explains how to view the remotely recorded video files stored in the network disks or SD cards. Steps: 1. Click Playback on the menu bar to enter playback interface. Playback Interface 2.
  • Page 123 Network Camera User Manual The toolbar on the bottom of Playback interface can be used to control playing process. Playback Toolbar Table 11-1 Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping video Pause files Audio on and adjust Stop volume/Mute...
  • Page 124: Chapter 12 Picture

    Network Camera User Manual Chapter 12 Picture Click Picture to enter the picture searching interface. You can search, view, and download the pictures stored in the local storage or network storage. Notes:  Make sure HDD, NAS or memory card are properly configured before you process the picture search.
  • Page 125 Network Camera User Manual Up to 4000 pictures can be displayed at one time.
  • Page 126: Appendix

    Network Camera User Manual Appendix Appendix 1 SADP Software Introduction  Description of SADP SADP (Search Active Devices Protocol) is a kind of user-friendly and installation-free online device search tool. It searches the active online devices within your subnet and displays the information of the devices. You can also modify the basic network information of the devices using this software.
  • Page 127 Network Camera User Manual You can also click to refresh the online device list manually. The newly searched devices will be added to the list. Note: You can click on each column heading to order the information; you can click to expand the device table and hide the network parameter panel on the right side, or click to show the network parameter panel.
  • Page 128 Network Camera User Manual Figure A.1.2 Modify Network Parameters...
  • Page 129: Appendix 2 Port Mapping

    Network Camera User Manual Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-WR641G). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2.
  • Page 130 Network Camera User Manual another camera as 81, 8001, 555, 8201 with IP 192.168.1.24. Refer to the steps as below: Steps: 1. As the settings mentioned above, map the port 80, 8000, 554 and 8200 for the network camera at 192.168.1.23 2.
  • Page 131: Device Communication Matrix

    Appendix 3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras. Device Command Scan the following QR code to get device common serial port commands.
  • Page 132 Network Camera User Manual...

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