HIKVISION DS-2CD20 Series User Manual

HIKVISION DS-2CD20 Series User Manual

Network camera
Table of Contents

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Network Camera

User Manual
V5.2.0
UD.6L0201D1514A01

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Table of Contents
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Summary of Contents for HIKVISION DS-2CD20 Series

  • Page 1: Network Camera

    Network Camera User Manual V5.2.0 UD.6L0201D1514A01...
  • Page 2 This manual applies to Network Camera (V5.2.0), and the detailed models are list below. Type Model Type I DS-2CD20 Series Camera Type II DS-2CD21 Series Camera, DS-2CD11 Series Camera Type III DS-2CD22 Series Camera Type IV...
  • Page 3 User Manual of Network Camera This manual may contain several technical incorrect places or printing errors, and the content is subject to change without notice. The updates will be added to the new version of this manual. We will readily improve or update the products or procedures described in the manual.
  • Page 4: Regulatory Information

    User Manual of Network Camera Regulatory Information FCC Information FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5: Safety Instruction

    User Manual of Network Camera Safety Instruction These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into ‘Warnings’ and ‘Cautions’: Warnings: Serious injury or death may be caused if any of these warnings are neglected.
  • Page 6 User Manual of Network Camera Cautions:  Make sure the power supply voltage is correct before using the camera.  Do not drop the camera or subject it to physical shock.  Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently.
  • Page 7: Table Of Contents

    User Manual of Network Camera Table of Contents Chapter 1 System Requirement .................. 9 Chapter 2 Network Connection ................10 Setting the Network Camera over the LAN............10 2.1.1 Wiring over the LAN ...................... 10 2.1.2 Detecting and Changing the IP Address ................. 11 Setting the Network Camera over the WAN ............
  • Page 8 User Manual of Network Camera 6.3.9 Email Sending Triggered by Alarm ................48 6.3.10 Configuring NAT (Network Address Translation) Settings ..........50 6.3.11 Configuring FTP Settings ....................51 6.3.12 Platform Access ......................52 6.3.13 HTTPS Settings ......................52 Configuring Video and Audio Settings ............... 54 6.4.1 Configuring Video Settings ....................
  • Page 9 User Manual of Network Camera Chapter 11 Others ....................117 11.1 Managing User Accounts ..................117 11.2 Authentication ..................... 119 11.3 Anonymous Visit ....................120 11.4 IP Address Filter ....................121 11.5 Security Service ....................122 11.6 Viewing Device Information ................123 11.7 Maintenance .......................
  • Page 10: Chapter 1 System Requirement

    User Manual of Network Camera Chapter 1 System Requirement Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 / Server 2008 32bits CPU: Intel Pentium IV 3.0 GHz to Core i7-4000 series or higher, depending on different video resolutions RAM: 1G or higher Display: 1024×...
  • Page 11: Chapter 2 Network Connection

    User Manual of Network Camera Chapter 2 Network Connection Before you start:  If you want to set the network camera via a LAN (Local Area Network), please refer to Section 2.1 Setting the Network Camera over the LAN.  If you want to set the network camera via a WAN (Wide Area Network), please refer to Section 2.2 Setting the Network Camera over the WAN.
  • Page 12: Detecting And Changing The Ip Address

    User Manual of Network Camera Figure 2-2 Connecting via a Switch or a Router 2.1.2 Detecting and Changing the IP Address You need the IP address to visit the network camera. Steps: 1. To get the IP address, you can choose either of the following methods: ...
  • Page 13: Setting The Network Camera Over The Wan

    User Manual of Network Camera Figure 2-3 SADP Interface 2.2 Setting the Network Camera over the WAN Purpose: This section explains how to connect the network camera to the WAN with a static IP or a dynamic IP. 2.2.1 Static IP Connection Before you start: Please apply a static IP from an ISP (Internet Service Provider).
  • Page 14: Dynamic Ip Connection

    User Manual of Network Camera 2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed IP address configuration of the camera. 3. Save the static IP in the router. 4.
  • Page 15 User Manual of Network Camera 1. Connect the network camera to the router. 2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed LAN configuration.
  • Page 16 User Manual of Network Camera Figure 2-7 Normal Domain Name Resolution Steps: 1. Apply a domain name from a domain name provider. 2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to Section 6.3.4 Configuring DDNS Settings for detailed configuration.
  • Page 17: Chapter 3 Access To The Network Camera

    User Manual of Network Camera Chapter 3 Access to the Network Camera 3.1 Accessing by Web Browsers Steps: 1. Open the web browser. 2. Input the IP address of the network camera in the address bar, e.g., 192.0.0.64 and press the Enter key to enter the login interface. 3.
  • Page 18 User Manual of Network Camera Figure 3-2 Download and Install Plug-in Figure 3-3 Install Plug-in (1) Figure 3-4 Install Plug-in (2) Note: You may have to close the web browser to install the plug-in. Please reopen the web browser and log in again after installing the plug-in.
  • Page 19: Accessing By Client Software

    User Manual of Network Camera 3.2 Accessing by Client Software The product CD contains the iVMS-4200 client software. You can view the live video and manage the camera with the software. Follow the installation prompts to install the software. The control panel and live view interface of iVMS-4200 client software are shown as bellow.
  • Page 20 User Manual of Network Camera Figure 3-6 iVMS-4200 Configuration Panel Note: For detailed information about the software, please refer to the user manual of the iVMS-4200.
  • Page 21: Chapter 4 Wi-Fi Settings

    User Manual of Network Camera Chapter 4 Wi-Fi Settings Purpose: By connecting to the wireless network, you don’t need to use cable of any kind for network connection, which is very convenient for the actual surveillance application. Note: This chapter is only applicable for the cameras with the built-in Wi-Fi module. 4.1 Configuring Wi-Fi Connection in Manage and Ad-hoc Modes Before you start:...
  • Page 22 User Manual of Network Camera 4. Check the checkbox to select the Network mode as Manage, and the Security mode of the network is automatically shown when you select the wireless network, please don’t change it manually. Note: These parameters are exactly identical with those of the router. 5.
  • Page 23 User Manual of Network Camera Figure 4-5 Ad-hoc Connection Point 6. Choose the SSID and connect. Security Mode Description: Figure 4-6 Security Mode You can choose the Security Mode as not-encrypted, WEP, WPA-personal, WPA-enterprise, WPA2-personal, and WPA2-enterprise. WEP mode: Figure 4-7 WEP Mode ...
  • Page 24 User Manual of Network Camera the method used by your access point. Not all access points have this option, in which case they probably use Open System, which is sometimes known as SSID Authentication.  Key length - This sets the length of the key used for the wireless encryption, 64 or 128 bit.
  • Page 25: Easy Wi-Fi Connection With Wps Function

    User Manual of Network Camera Figure 4-9 EAP-TLS  Identity - Enter the user ID to present to the network. Private key password – Enter the password for your user ID.   EAPOL version - Select the version used (1 or 2) in your access point. ...
  • Page 26 User Manual of Network Camera WPS (Wi-Fi Protected Setup) refers to the easy configuration of the encrypted connection between the device and the wireless router. The WPS makes it easy to add new devices to an existing network without entering long passphrases. There are two modes of the WPS connection, the PBC mode and the PIN mode.
  • Page 27 User Manual of Network Camera 4. Push the WPS button to enable the function on the camera. If there is not a WPS button on the camera, you can also click the virtual button to enable the PBC function on the web interface. 5.
  • Page 28: Ip Property Settings For Wireless Network Connection

    User Manual of Network Camera 3. Click Connect. You can generate the PIN code on the camera side. And the expired time for the PIN code is 120 seconds. 1. Click Generate. 2. Enter the code to the router, in the example, enter 48167581 to the router. 4.3 IP Property Settings for Wireless Network Connection The default IP address of wireless network interface controller is 192.168.1.64.
  • Page 29: Chapter 5 Live View

    User Manual of Network Camera Chapter 5 Live View 5.1 Live View Page Purpose: The live view page allows you to view the real-time video, capture images, realize PTZ control, set/call presets and configure video parameters. Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.
  • Page 30: Starting Live View

    User Manual of Network Camera Click each tab to adjust the layout and the stream type of the live view. And you can click the drop-down to select the plug-in. For IE (internet explorer) user, webcomponents and quick time are selectable. And for Non-IE user, webcomponents, quick time, VLC or MJPEG is selectable if they are supported by the web browser.
  • Page 31: Recording And Capturing Pictures Manually

    User Manual of Network Camera Live view with the third stream. Click to select the third-party plug-in. Manually capture the picture. Manually start/stop recording. Audio on and adjust volume /Mute. Turn on/off microphone. Turn on/off 3D zooming function. 5.3 Recording and Capturing Pictures Manually In the live view interface, click on the toolbar to capture the live pictures or click...
  • Page 32: Setting / Calling A Preset

    User Manual of Network Camera Figure 5-3 PTZ Control Panel Click the zoom/iris/focus buttons to realize lens control. Notes:  There are 8 direction arrows ( , , , , , , , ) in the live view window when you click and drag the mouse in the relative positions. ...
  • Page 33: Setting / Calling A Patrol

    User Manual of Network Camera 2. Use the PTZ control buttons to move the lens to the desired position. • Pan the camera to the right or left. • Tilt the camera up or down. • Zoom in or out. •...
  • Page 34 User Manual of Network Camera 1. Click to enter the patrol configuration interface. 2. Select a path No., and click to add the configured presets. 3. Select the preset, and input the patrol duration and patrol speed. 4. Click OK to save the first preset. 5.
  • Page 35: Chapter 6 Network Camera Configuration

    User Manual of Network Camera Chapter 6 Network Camera Configuration 6.1 Configuring Local Parameters Note: The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and captured using the web browser and thus the saving paths of them are on the PC running the browser.
  • Page 36 User Manual of Network Camera streaming under some network environments. MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For detailed information about Multicast, refer to Section 6.3.1 TCP/IP Settings.  Live View Performance: Set the live view performance to Shortest Delay, Real Time, Balanced or Best Fluency.
  • Page 37: Configuring Time Settings

    User Manual of Network Camera 6.2 Configuring Time Settings Purpose: You can follow the instructions in this section to configure the time synchronization and DST settings. Steps: 1. Enter the Time Settings interface: Configuration > Basic Configuration > System > Time Settings Or Configuration >...
  • Page 38 User Manual of Network Camera Figure 6-3 Time Sync by NTP Server Note: If the camera is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44).
  • Page 39: Configuring Network Settings

    User Manual of Network Camera 6.3 Configuring Network Settings 6.3.1 Configuring TCP/IP Settings Purpose: TCP/IP settings must be properly configured before you operate the camera over network. The camera supports both the IPv4 and IPv6. Both versions may be configured simultaneously without conflicting to each other, and at least one IP version should be configured.
  • Page 40: Configuring Port Settings

    User Manual of Network Camera and Multicast Address. Notes:  The valid value range of MTU is 500 ~ 1500.  The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
  • Page 41: Configuring Pppoe Settings

    User Manual of Network Camera HTTPS Port: The default port number is 443, and it can be changed to any port No. which is not occupied. Server Port: The default server port number is 8000, and it can be changed to any port No.
  • Page 42 User Manual of Network Camera Registration on the DDNS server is required before configuring the DDNS settings of the camera. Steps: 1. Enter the DDNS Settings interface: Configuration > Advanced Configuration > Network > DDNS Figure 6-9 DDNS Settings 2. Check the Enable DDNS checkbox to enable this feature. 3.
  • Page 43 User Manual of Network Camera Figure 6-10 DynDNS Settings  IP Server: Steps: (1) Enter the Server Address of the IP Server. (2) Click Save to save the settings. Note: For the IP Server, you have to apply a static IP, subnet mask, gateway and preferred DNS from the ISP.
  • Page 44 User Manual of Network Camera Figure 6-12 NO-IP Settings (2) Enter the Server Address as www.noip.com (3) Enter the Domain name you registered. (4) Enter the Port number, if needed. (5) Enter the User Name and Password. (6) Click Save and then you can view the camera with the domain name. HiDDNS ...
  • Page 45: Configuring Snmp Settings

    User Manual of Network Camera 6.3.5 Configuring SNMP Settings Purpose: You can set the SNMP function to get camera status, parameters and alarm related information and manage the camera remotely when it is connected to the network. Before you start: Before setting the SNMP, please download the SNMP software and manage to receive the camera information via SNMP port.
  • Page 46 User Manual of Network Camera Figure 6-14 SNMP Settings 2. Check the corresponding version checkbox ( ) to enable the feature. 3. Configure the SNMP settings. Note: The settings of the SNMP software should be the same as the settings you configure here.
  • Page 47: Configuring 802.1X Settings

    User Manual of Network Camera 6.3.6 Configuring 802.1X Settings Purpose: The IEEE 802.1X standard is supported by the network cameras, and when the feature is enabled, the camera data is secured and user authentication is needed when connecting the camera to the network protected by the IEEE 802.1X. Before you start: The authentication server must be configured.
  • Page 48: Configuring Qos Settings

    User Manual of Network Camera 6.3.7 Configuring QoS Settings Purpose: QoS (Quality of Service) can help solve the network delay and network congestion by configuring the priority of data sending. Steps: 1. Enter the QoS Settings interface: Configuration >Advanced Configuration > Network > QoS Figure 6-16 QoS Settings 2.
  • Page 49: Email Sending Triggered By Alarm

    User Manual of Network Camera and the camera is connected to the Wide Area Network via the router. Steps: 1. Enter the UPnP™ settings interface. Configuration >Advanced Configuration > Network > UPnP 2. Check the checkbox to enable the UPnP™ function. The name of the device when detected online can be edited.
  • Page 50 User Manual of Network Camera Figure 6-18 Email Settings 3. Configure the following settings: Sender: The name of the email sender. Sender’s Address: The email address of the sender. SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).
  • Page 51: Configuring Nat (Network Address Translation) Settings

    User Manual of Network Camera Authentication (optional): If your email server requires authentication, check this checkbox to use authentication to log in to this server and enter the login user Name and password. Choose Receiver: Select the receiver to which the email is sent. Up to 2 receivers can be configured.
  • Page 52: Configuring Ftp Settings

    User Manual of Network Camera 6.3.11 Configuring FTP Settings Purpose: You can configure the FTP server related information to enable the uploading of the captured pictures to the FTP server. The captured pictures can be triggered by events or a timing snapshot task. Steps: 1.
  • Page 53: Platform Access

    User Manual of Network Camera 3. Click Save to save the settings. Note: If you want to upload the captured pictures to FTP server, you have to enable the continuous snapshot or event-triggered snapshot on Snapshot page. For detailed information, please refer to the Section 6.6.7. 6.3.12 Platform Access Platform access provides you an option to manage the devices via EZVIZ Cloud P2P platform.
  • Page 54 User Manual of Network Camera Configuration > Advanced Configuration > Network > HTTPS 2. Create the self-signed certificate or authorized certificate. Figure 6-22 HTTPS Settings  Create the self-signed certificate 1) Click Create button to enter the creation interface. Figure 6-23 Create Self-signed Certificate 2) Enter the country, host name/IP, validity and other information.
  • Page 55: Configuring Video And Audio Settings

    User Manual of Network Camera Note: If you already had a certificate installed, the Create Self-signed Certificate is grayed out.  Create the authorized certificate 1) Click Create button to create the certificate request. 2) Download the certificate request and submit it to the trusted certificate authority for signature.
  • Page 56 User Manual of Network Camera Figure 6-25 Configure Video Settings 2. Select the Stream Type of the camera to main stream (normal), sub-stream or third stream. The main stream is usually for recording and live viewing with good bandwidth, and the sub-stream and third stream can be used for live viewing when the bandwidth is limited.
  • Page 57: Configuring Audio Settings

    User Manual of Network Camera A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Max. Bitrate: Set the max. bitrate to 32~16384 Kbps. The higher value corresponds to the higher video quality, but the higher bandwidth is required.
  • Page 58: Configuring Roi Encoding

    User Manual of Network Camera Or Configuration > Advanced Configuration > Video / Audio > Audio Figure 6-26 Audio Settings 2. Configure the following settings. Audio Encoding: G.722.1, G.711 ulaw, G.711alaw, G.726, and MP2L2 are selectable. And 32kbps, 64kbps, and 128kbps are supported if MP2L2 is selected. Audio Input: MicIn and LineIn are selectable for the connected microphone and pickup respectively.
  • Page 59 User Manual of Network Camera Figure 6-27 Region of Interest Settings 2. Draw the region of interest on the image. There are four regions can be drawn. 3. Choose the stream type to set the ROI encoding. 4. Choose the ROI type. There are two options for ROI encoding, the fixed region encoding and the dynamic tracking.
  • Page 60: Display Info. On Stream

    User Manual of Network Camera  The dynamic region refers to the ROI defined by intelligent analysis such as human face detection. You can choose the Image Quality Enhancing level for the ROI encoding. 5. Click Save to save the settings. 6.4.4 Display Info.
  • Page 61: Image Adjustment

    User Manual of Network Camera sets of parameters for user to configure. Day/night Auto-switch Figure 6-29 Display Settings of Day/night Auto-switch  Image Adjustment Brightness describes bright of the image, which ranges from 1~100, and the default value is 50. Contrast describes the contrast of the image, which ranges from 1~100, and the default value is 50.
  • Page 62 User Manual of Network Camera is selectable, e.g.: Tamron 2.8-8mm F1.2 (M13VP288-IR), or if DC lens is adopted, then manual and auto are selectable. The exposure time refers to the electronic shutter time, which ranges from 1 ~ 1/100,000s. Adjust it according to the actual luminance condition. ...
  • Page 63 User Manual of Network Camera Triggered by alarm input: The switch is triggered by alarm input, and you can set the triggered mode to day or night. Smart IR gives user an option to turn ON / OFF the IR LED. Set the smart IR to ON, and Auto and Manual are selectable for IR mode.
  • Page 64 User Manual of Network Camera Mode and Expert Mode are selectable. Set the DNR level from 0~100, and the default value is 50 in Normal Mode. Set the DNR level from both space DNR level [0~100] and time DNR level [0~100] in Expert Mode. Defog Mode: You can enable the defog function when the environment is foggy and the image is misty.
  • Page 65: Configuring Osd Settings

    User Manual of Network Camera Figure 6-32 Day/Night Scheduled-Switch Configuration Interface Steps: 1. Click the time line to select the start time and the end time of the switch. 2. Click Common tab to configure the common parameters applicable to the day mode and night mode.
  • Page 66 User Manual of Network Camera Figure 6-33 OSD Settings 2. Check the corresponding checkbox to select the display of camera name, date or week if required. 3. Edit the camera name in the text field of Camera Name. 4. Select from the drop-down list to set the time format, date format, display mode and the OSD font size.
  • Page 67: Configuring Text Overlay Settings

    User Manual of Network Camera Figure 6-35 Adjust OSD Location 7. Click Save to activate the above settings. 6.5.3 Configuring Text Overlay Settings Purpose: You can customize the text overlay. Steps: 1. Enter the Text Overlay Settings interface: Configuration > Advanced Configuration > Image > Text Overlay Figure 6-36 Text Overlay...
  • Page 68: Configuring Privacy Mask

    User Manual of Network Camera 2. Check the checkbox in front of textbox to enable the on-screen display. 3. Input the characters in the textbox. 4. (Optional)Use the mouse to click and drag the red text frame in the live view window to adjust the text overlay position.
  • Page 69: Configuring Picture Overlay

    User Manual of Network Camera 5. Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set without saving them. 6. Click Save to save the settings. 6.5.5 Configuring Picture Overlay Purpose: Picture overlay enables you to overlay a picture on the image. This function enables a certain enterprise or users to overlay their logo on the image.
  • Page 70: Configuring And Handling Alarms

    User Manual of Network Camera 6.6 Configuring and Handling Alarms This section explains how to configure the network camera to respond to alarm events, including motion detection, video tampering, alarm input, alarm output, exception, face detection, audio exception detection, intrusion detection, defocus detection, and scene change detection, etc.
  • Page 71 User Manual of Network Camera Configuration > Advanced Configuration> Events > Motion Detection (2)Check the checkbox of Enable Motion Detection. (3)Check the checkbox of Enable Dynamic Analysis for Motion if you want to mark the detected objects with green rectangles. Select Disable for rules if you don’t want the detected objected Note: displayed with the rectangles.
  • Page 72 User Manual of Network Camera Figure 6-40 Arming Time (1)Click Edit to edit the arming schedule. The Figure 6-34 shows the editing interface of the arming schedule. (2)Choose the day you want to set the arming schedule. (3)Click to set the time period for the arming schedule. (4)(Optional) After you set the arming schedule, you can copy the schedule to other days.
  • Page 73 User Manual of Network Camera 3. Set the Alarm Actions for Motion Detection. Check the checkbox to select the linkage method. Notify surveillance center, send email, upload to FTP, trigger channel and trigger alarm output are selectable. You can specify the linkage method when an event occurs. Figure 6-42 Linkage Method ...
  • Page 74 User Manual of Network Camera detailed information.  Trigger Alarm Output Trigger one or more external alarm outputs when an event occurs. Note: To trigger an alarm output when an event occurs, please refer to Section 6.6.4 to set the related parameters. ...
  • Page 75 User Manual of Network Camera  Day/Night Auto-Switch Steps: (1) Draw the detection area as in the normal configuration mode. Up to 8 areas are supported. (2) Select Auto-Switch for Switch Day and Night Settings. Figure 6-44 Day/Night Auto-Switch (3) Select the area by clicking the area No. (4) Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime.
  • Page 76: Configuring Video Tampering Alarm

    User Manual of Network Camera Figure 6-45 Day/Night Scheduled-Switch (3) Select the start time and the end time for the switch timing. (4) Select the area by clicking the area No. (5) Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime.
  • Page 77: Configuring Alarm Input

    User Manual of Network Camera Figure 6-46 Video Tampering Alarm 2. Check Enable Video Tampering checkbox to enable the video tampering detection. 3. Set the video tampering area; refer to Task 1 Set the Motion Detection Area in Section 6.6.1. 4.
  • Page 78: Configuring Alarm Output

    User Manual of Network Camera 2. Choose the alarm input No. and the Alarm Type. The alarm type can be NO (Normally Open) and NC (Normally Closed). Edit the name to set a name for the alarm input (optional). Figure 6-47 Alarm Input Settings 3.
  • Page 79: Handling Exception

    User Manual of Network Camera Configuration>Advanced Configuration> Events > Alarm Output 2. Select one alarm output channel in the Alarm Output drop-down list. You can also set a name for the alarm output (optional). 3. The Delay time can be set to 5sec, 10sec, 30sec, 1min, 2min, 5min, 10min or Manual.
  • Page 80: Configuring Face Detection

    User Manual of Network Camera Steps: 1. Enter the Exception Settings interface: Configuration > Advanced Configuration> Events > Exception 2. Check the checkbox to set the actions taken for the Exception alarm. Refer to Task 3 Set the Alarm Actions Taken for Motion Detection in Section 6.6.1. Figure 6-49 Exception Settings 3.
  • Page 81 User Manual of Network Camera Figure 6-50 Face Detection Interface Steps: 1. Enter the face detection settings interface: Configuration > Advanced Configuration > Events > Face Detection 2. Check the Enable Face Detection to checkbox to enable the function. 3. (Optional)You can check the Enable Dynamic Analysis for Face Detection checkbox if you want the face detected get marked with rectangle in the live view.
  • Page 82: Configuring Audio Exception Detection

    User Manual of Network Camera 5. Configure the linkage action for face detection. : Note The face detection is only supported by a certain series of camera modes. 6.6.7 Configuring Audio Exception Detection Purpose: Audio exception detection detects the abnormal sounds, including the audio input exception, sound intensity steep rise, sound intensity steep drop, etc.
  • Page 83: Configuring Line Crossing Detection

    User Manual of Network Camera Figure 6-51 Audio Exception Configuration 6.6.8 Configuring Line Crossing Detection This function can be used for detecting people, vehicles and objects crossing a pre-defined area. The line crossing direction can be set as bidirectional, from left to right or from right to left.
  • Page 84: Configuring Intrusion Detection

    User Manual of Network Camera Figure 6-52 Draw Crossing Line And you can select the directions as A<->B, A ->B, and B->A. A<->B: Only the arrow on the B side shows; when an object going across the plane with both direction can be detected and alarms are triggered. A->B: Only the object crossing the configured line from the A side to the B side can be detected.
  • Page 85 User Manual of Network Camera Steps: 1. Check the Enable Intrusion Detection checkbox. 2. Click Draw Area, and then draw a rectangle on the image as a defense region. Note: when you draw the rectangle, all lines should connect end to end to each other.
  • Page 86: Configuring Defocus Detection

    User Manual of Network Camera enabled. 1. Click Edit to set the arming schedule. 2. Choose to trigger alarm actions as Notify Surveillance Center, Send Email, Upload to FTP and Trigger Channel or trigger the Alarm Output. 3. Click Save to save the settings. 6.6.10 Configuring Defocus Detection Purpose: The image blur caused by defocus of the lens can be detected and a series of alarm...
  • Page 87: Vca Configuration

    User Manual of Network Camera change of scene can trigger the alarm. Arming Schedule is configured to set the time you want the function to be enabled. 2. Click Edit to set the arming schedule. 3. Choose to trigger alarm actions as Notify Surveillance Center and Send Email, or trigger the Alarm Output.
  • Page 88 User Manual of Network Camera Figure 6-56 Behavior Analysis  VCA Info Behavior Analysis Version: It lists the version of the algorithms library. Display information includes the display on picture and display on stream. Display Target info. on Alarm Picture: There will be a frame on the target on the uploaded alarm picture if the checkbox is checked.
  • Page 89 User Manual of Network Camera 1. Check the checkbox of Camera Calibration to enable this function. 2. Select the calibration mode as Input Basic Data or Draw on Live View Video. Input Basic Data: Input the mounting height, viewing angle, and horizon ratio of the camera manually.
  • Page 90 User Manual of Network Camera 1. Click Shield Region tab to enter the shield region configuration interface. 2. Click Draw Area. Draw area by left click end-points in the live view window, and right click to finish the area drawing. Notes: ●...
  • Page 91 User Manual of Network Camera Steps: 1. Click Rule Tab to enter the rule configuration interface. 2. Check the checkbox of Rule to enable rules of behavior analysis. 3. Select the rule type as None, Line Crossing, Intrusion, Region Entrance, and Region Exiting.
  • Page 92 User Manual of Network Camera Figure 6-59 Advanced Configuration Detection Sensitivity [0~4]: Refers to the sensitivity of the camera detects a target. The higher the value, the easier a target be recognized, and the higher the misinformation is. The default value of 3 is recommended. Background Update Rate [0~4]: It refers to the speed of the new scene replaces the previous scene.
  • Page 93: Face Capture

    User Manual of Network Camera 2. Select the Filter Type as Actual Size or Pixel. Actual Size: Input the length and width of both the maximum size and the minimum size. Only the target size is between the min. size and max. size will trigger the alarm.
  • Page 94 User Manual of Network Camera Figure 6-60 Face Capture  VCA Info Face Capture Version: It lists the version of the algorithms library. Display information includes the display on picture and display on stream. Display Target info. on Alarm Picture: There will be a frame on the target on the uploaded alarm picture if the checkbox is checked.
  • Page 95 User Manual of Network Camera  Rule Steps: 1. Check the checkbox of Rule to enable rules of face capture. 2. Click Minimize Pupil Distance to draw the minimum pupil distance. The distance of the drawn pupil will be displayed on the box below the live view. The minimize pupil distance refers to the minimum square size composed by the area between two pupils, and it is the basic standard for a camera to identify a target.
  • Page 96 User Manual of Network Camera every frame. Capture Sensitivity [0~20]: The threshold the camera treats the target as a face. Only when the face score generated by the algorithm is equal or higher than the value, the camera will treat the target as a face. The default value of 2 is recommended. Face Capture Advanced Parameters: Face Exposure: Check the checkbox to enable the face exposure.
  • Page 97: Heat Map

    User Manual of Network Camera 6.7.3 Heat Map Heat map is a graphical representation of data represented by colors. The heat map function of the camera usually be used to analyze the visit times and dwell time of customers in a configured area. ...
  • Page 98 User Manual of Network Camera Detection Sensitivity [0~100]: It refers to the sensitivity of the camera identify a target. The over-high sensitivity may cause the misinformation. It is recommended you set the sensitivity as the default value, which is 50. Background Update Rate [0~100]: It refers to the speed of the new scene replaces the previous scene.
  • Page 99: People Counting

    User Manual of Network Camera Figure 6-63 Space Heat Map Notes:  As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less-popular area. ...
  • Page 100 User Manual of Network Camera Figure 6-64 People Counting Configuration 2. Select People Counting Configuration tab to set the detailed parameters. 3. Check the checkbox of Enable People Counting to enable the function. 4. Click Draw Area to define the area you want to count the entered people and left people.
  • Page 101 User Manual of Network Camera Generation Speed (Time) [0~100]: The speed of the head or should be treated as a target. If you set the value lower, the head or shoulder will not be recognized as a target in the configured area if it is there from the start. Counting Speed: It refers to the speed of the camera calculates the entered and left people.
  • Page 102 User Manual of Network Camera 1. Click People Counting Statistics to enter the data statistics interface. 2. Select the report type by clicking the dropdown menu. Daily report, weekly report, monthly report, and annual report are selectable. 3. Select the Statistics Type as People Entered or People Exited. 4.
  • Page 103: Chapter 7 Storage Settings

    User Manual of Network Camera Chapter 7 Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device within the network or the SD card inserted in your camera. 7.1 Configuring NAS Settings Before you start: The network disk should be available within the network and properly configured to store the recorded files, log files, etc.
  • Page 104 User Manual of Network Camera Please refer to the User Manual of NAS for creating the file path. (4) Click Save to add the network disk. 2. Initialize the added network disk. (1) Enter the HDD Settings interface (Advanced Configuration > Storage > Storage Management), in which you can view the capacity, free space, status, type and property of the disk.
  • Page 105: Configuring Recording Schedule

    User Manual of Network Camera Figure 7-4 Quota Settings Notes:  Up to 8 NAS disks can be connected to the camera.  To initialize and use the SD card after insert it to the camera, please refer to the steps of NAS disk initialization.
  • Page 106 User Manual of Network Camera Figure 7-5 Recording Schedule Interface 2. Check the checkbox of Enable Record Schedule to enable scheduled recording. 3. Set the record parameters of the camera. Figure 7-6 Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event.
  • Page 107 User Manual of Network Camera The Post-record time can be configured as 5 s, 10 s, 30 s, 1 min, 2 min, 5 min or 10 min. Note: The record parameter configurations vary depending on the camera model. 4. Click Edit to edit the record schedule. Figure 7-7 Record Schedule 5.
  • Page 108 User Manual of Network Camera If you select Continuous, the video will be recorded automatically according to the time of the schedule.  Record Triggered by Motion Detection If you select Motion Detection, the video will be recorded when the motion is detected.
  • Page 109: Configuring Snapshot Settings

    User Manual of Network Camera Figure 7-8 Edit Record Schedule (3) Check the checkbox of Select All and click Copy to copy settings of this day to the whole week. You can also check any of the checkboxes before the date and click Copy.
  • Page 110 User Manual of Network Camera Check the Enable Event-triggered Snapshot checkbox to check event-triggered snapshot. 3. Select the quality of the snapshot. 4. Set the time interval between two snapshots. 5. Click Save to save the settings. Uploading to FTP You can follow below configuration instructions to upload the snapshots to FTP.
  • Page 111 User Manual of Network Camera Figure 7-9 Snapshot Settings...
  • Page 112: Chapter 8 People Counting

    User Manual of Network Camera Chapter 8 People Counting Compared with the people counting function supported by the iDS camera, the people counting of the non-iDS do not need to configure the calibrations, and the parameter configuration is easier. : Steps ...
  • Page 113 User Manual of Network Camera 6. Configure the Detection Sensitivity [0~100]. It refers to the sensitivity of the camera recognize a target. The higher the sensitivity, the easier the camera judges the head or shoulder as a target. It is recommended you set the sensitivity as the default value, which is 50.
  • Page 114 User Manual of Network Camera Figure 8-2 Statistics Result...
  • Page 115: Chapter 9 Playback

    User Manual of Network Camera Chapter 9 Playback Purpose: This section explains how to view the remotely recorded video files stored in the network disks or SD cards. Steps: 1. Click Playback on the menu bar to enter playback interface. Figure 9-1 Playback Interface 2.
  • Page 116 User Manual of Network Camera Figure 9-3 Playback Toolbar Table 9-1 Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping video Pause files Audio on and adjust Stop volume/Mute Speed down Download video files Download captured Speed up pictures Playback by...
  • Page 117: Chapter 10 Log Searching

    User Manual of Network Camera Chapter 10 Log Searching Purpose: The operation, alarm, exception and information of the camera can be stored in log files. You can also export the log files on your demand. Before you start: Please configure network storage for the camera or insert a SD card in the camera. Steps: 1.
  • Page 118: Chapter 11 Others

    User Manual of Network Camera Chapter 11 Others 11.1 Managing User Accounts Enter the User Management interface: Configuration >Basic Configuration> Security > User Or Configuration > Advanced Configuration> Security > User The admin user has access to create, modify or delete other accounts. Up to 31 user accounts can be created.
  • Page 119 User Manual of Network Camera Figure 11-2 Add a User  Modify a User Steps: 1. Left-click to select the user from the list and click Modify. 2. Modify the User Name, Level or Password. 3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the permissions.
  • Page 120: Authentication

    User Manual of Network Camera Figure 11-3 Modify a User  Delete a User Steps: 1. Click to select the user you want to delete and click Delete. 2. Click OK on the pop-up dialogue box to delete the user. 11.2 Authentication Purpose: You can specifically secure the stream data of live view.
  • Page 121: Anonymous Visit

    User Manual of Network Camera Note: If you disable the RTSP authentication, anyone can access the video stream by the RTSP protocol via the IP address. 3. Select the Web Authentication as Basic or Digest. Basic: The basic authentication method is adopted. Digest: The digest authentication method, which is securer, is adopted.
  • Page 122: Ip Address Filter

    User Manual of Network Camera Note: Only live view is available for the anonymous user. 11.4 IP Address Filter Purpose: This function makes it possible for access control. Steps: 1. Enter the IP Address Filter interface: Configuration> Advanced Configuration> Security > IP Address Filter Figure 11-7 IP Address Filter Interface 2.
  • Page 123: Security Service

    User Manual of Network Camera Figure 11-8 Add an IP (3) Click the OK to finish adding.  Modify an IP Address Steps: (1) Left-click an IP address from filter list and click Modify. (2) Modify the IP address in the text filed. Figure 11-9 Modify an IP (3) Click the OK to finish modifying.
  • Page 124: Viewing Device Information

    User Manual of Network Camera 2. Check the checkbox of Enable Telnet to enable the remote login by the telnet, and uncheck the checkbox to disable the telnet. 3. Check the checkbox of Enable SSH to enable the data communication security, and uncheck the checkbox to disable the SSH.
  • Page 125: Maintenance

    User Manual of Network Camera 11.7 Maintenance 11.7.1 Rebooting the Camera Steps: 1. Enter the Maintenance interface: Configuration > Basic Configuration> System > Maintenance Or Configuration > Advanced Configuration> System > Maintenance: 2. Click Reboot to reboot the network camera. Figure 11-12 Reboot the Device 11.7.2 Restoring Default Settings Steps:...
  • Page 126: Upgrading The System

    User Manual of Network Camera Configuration file is used for the batch configuration of the camera, which can simplify the configuration steps when there are a lot of cameras needing configuring. Steps: 1. Enter the Maintenance interface: Configuration > Basic Configuration> System > Maintenance, or Configuration>Advanced Configuration>...
  • Page 127: Settings

    User Manual of Network Camera Figure 11-15 Remote Upgrade Note: The upgrading process will take 1~10 minutes. Please don't disconnect power of the camera during the process, and the camera reboots automatically after upgrade. 11.8 RS-232 Settings The RS-232 port can be used in two ways: ...
  • Page 128: Settings

    User Manual of Network Camera 11.9 RS-485 Settings Purpose: The RS-485 serial port is used to control the PTZ of the camera. The configuring of the PTZ parameters should be done before you control the PTZ unit. Steps: 1. Enter RS-485 Port Setting interface: Configuration>...
  • Page 129: Appendix

    User Manual of Network Camera Appendix Appendix 1 SADP Software Introduction  Description of SADP V 2.0 SADP (Search Active Devices Protocol) is a kind of user-friendly and installation-free online device search tool. It searches the active online devices within your subnet and displays the information of the devices.
  • Page 130 User Manual of Network Camera searched devices will be added to the list. Note: You can click on each column heading to order the information; you can click to expand the device table and hide the network parameter panel on the right side, or click to show the network parameter panel.
  • Page 131 User Manual of Network Camera Note: Serial code is a series of characters combined by the start time and the serial number of the device. 2. Input the code in the Serial code field and click Confirm to restore the default password.
  • Page 132: Appendix 2 Port Mapping

    User Manual of Network Camera Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-WR641G). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2.
  • Page 133 User Manual of Network Camera another camera as 81, 8001, 555, 8201 with IP 192.168.1.24. Refer to the steps as below: Steps: 1. As the settings mentioned above, map the port 80, 8000, 554 and 8200 for the network camera at 192.168.1.23 2.
  • Page 134 User Manual of Network Camera...

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