Lenovo ThinkSystem SR630 V2 Reference page 129

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a. Make sure the type of drives is supported by the system configuration and is correct for the
specific drive slot.
b. Power off the system and do virtual AC cycle through XCC/BMC.
c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
6. If the sensor is "RAID Vol State":
a. Check whether there is any physical drive removed unexpectedly. Make sure that the drives are
installed correctly in the same sequence as original VD creation.
b. Boot the system by using external storage OS to collect LXCE log and FFDC log during the failure.
c. Contact Lenovo Support.
7. If the sensor is "XCC DB Status":
a. Reboot XCC and see if the problem is still observed.
b. Monitor the system to see if the problem occurs frequently, biweekly or higher frequency.
c. If yes, please collect service data log from the XCC WebGUI and contact Lenovo Support.
• FQXSPUN0020N: Sensor [SensorElementName] has transitioned to non-recoverable from a less
severe state.
This message is for the use case when an implementation has detected a Sensor transitioned to non-
recoverable from less severe.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Other
SNMP Trap ID: 50
CIM Prefix: PLAT CIM ID: 0524
User Action:
Complete the following steps until the problem is solved:
1. If the sensor is in "ME Status":
a. Reboot XCC and see if the issue is still observed.
b. Upgrade or downgrade the UEFI to have ME update and see if the issue disappears.
c. If the problem persists, contact Lenovo Support and replace the system board.
2. If the sensor is in "RAID Vol State":
a. Check Lenovo Support (http://support.lenovo.com/) for service bulletins, Tech tips, and firmware
update related to your drive.
b. Check for any other RAID-related error.
c. Replace the drive and recreate an array.
d. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
• FQXSPUN0023N: Sensor [SensorElementName] has transitioned to non-recoverable.
This message is for the use case when an implementation has detected a Sensor transitioned to non-
recoverable.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
.
Chapter 2
XClarity Controller events
125

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