IBM xSeries 306m Problem Determination And Service Manual page 84

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8849 and Type 8491 server," on page 19 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
163 Real-time clock error. (time of day not set)
175 Service processor code on optional service
processor adapter corrupted or not loaded.
184 Power-on password damaged.
187 VPD serial number not set.
189 An attempt was made to access the server
with an incorrect password.
289 A DIMM has been disabled by the system.
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IBM xSeries 306m Types 8849 and 8491: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Clear CMOS, see "System-board switches and
jumpers" on page 7
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Update the firmware on the optional Remote
Supervisor Adapter II (see "Updating the
firmware" on page 11).
2. Replace the optional Remote Supervisor Adapter
II.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Clear CMOS, see "System-board switches and
jumpers" on page 7
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program, set
the serial number, and save the configuration.
2. (Trained service technician only) Replace the
system board
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. Make sure that the DIMM is installed correctly
(see "Installing a memory module (DIMM)" on
page 39).
2. Reseat the DIMM.
3. Replace the DIMM.