Warranty - FLIR MR7 User Manual

10 Warranties
FLIR reserves the right to determine, in its sole discretion,
whether a returned Product is covered under Warranty. If
FLIR determines that any returned Product is not covered
under Warranty or is otherwise excluded from Warranty
coverage, FLIR may charge Purchaser a reasonable han-
dling fee and return the Product to Purchaser, at Purchas-
er's expense, or offer Purchaser the option of handling the
Product as a non-warranty return.
7. NON-WARRANTY RETURN. Purchaser may request
that FLIR evaluate and service or repair a Product not cov-
ered under warranty, which FLIR may agree to do in its
sole discretion. Before Purchaser returns a Product for
non-warranty evaluation and repair, Purchaser must con-
tact FLIR by visiting http://www.flir.com to request an eval-
uation and obtain an RMA. Purchaser is solely
responsible for complying with all RMA instructions pro-
vided by FLIR including but not limited to adequately
packaging the Product for shipment to FLIR and for all
packaging and shipping costs. Upon receipt of an author-
ized non-warranty return, FLIR will evaluate the Product
and contact Purchaser regarding the feasibility of and the
costs and fees associated with Purchaser's request. Pur-
chaser shall be responsible for the reasonable cost of
FLIR's evaluation, for the cost of any repairs or services
authorized by Purchaser, and for the cost of repackaging
and returning the Product to Purchaser.
Any non-warranty repair of a Product is warranted for one
hundred eighty days (180) days from the date of return
shipment by FLIR to be free from defects in materials and
workmanship only, subject to all of the limitations, exclu-
sions and disclaimers in this document.
10.2 FLIR Test and Measurement
Limited 2 Year Warranty
A qualifying FLIR Test and Measurement product (the
"Product") purchased either directly from FLIR Commer-
cial Systems Inc and affiliates (FLIR) or from an author-
ized FLIR distributor or reseller that Purchaser registers
on-line with FLIR is eligible for coverage under FLIR's Lim-
ited Warranty, subject to the terms and conditions in this
document. This warranty only applies to purchases of
Qualifying Products (see below) purchased and manufac-
tured after April 1, 2013.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CON-
TAINS IMPORTANT INFORMATION ABOUT THE PROD-
UCTS THAT QUALIFY FOR COVERAGE UNDER THE
LIMITED WARRANTY, PURCHASER'S OBLIGATIONS,
HOW TO ACTIVATE THE WARRANTY, WARRANTY
COVERAGE, AND OTHER IMPORTANT TERMS, CON-
DITIONS, EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR's Lim-
ited Warranty, Purchaser must fully register the Product di-
rectly with FLIR on-line at http://www.flir.com within Sixty
(60) DAYS of the date the Product was purchased by the
first retail customer (the "Purchase Date"). Qualifying
PRODUCTS THAT ARE NOT REGISTERED ON-LINE
#T559822; r.9065/9080; en-US
WITHIN SIXTY (60) DAYS OF THE PURCHASE DATE
WILL HAVE A LIMITED ONE YEAR WARRANTY FROM
DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, Test and
Measurement products that qualify for coverage under
FLIR's Limited Warranty are: VS70 Videoscope, VSAxx
Articulation Camera, VSCxx Camera, VSSxx Probe Spool,
VST handset, MR02 Pin Extension Probe, and TAxx not
including accessories which may have their own warranty.
3. WARRANTY PERIODS. The applicable Limited War-
ranty Period measured from the Purchase data are:
Products
VS70, VSAxx, VSCxx,
VSSxx, VST, MR02,
TAxx
Any Product that is repaired or replaced under warranty is
covered under this Limited Warranty for one hundred
eighty days (180) days from the date of return shipment
by FLIR or for the remaining duration of the applicable
Warranty Period, whichever is longer.
4. LIMITED WARRANTY. In accordance with the terms
and conditions of this Limited Warranty, and except as ex-
cluded or disclaimed in this document, FLIR warrants,
from the Purchase Date, that all fully registered Products
will conform to FLIR's published product specifications
and be free from defects in materials and workmanship
during the applicable Warranty Period. PURCHASER'S
SOLE AND EXCLUSIVE REMEDY UNDER THIS WAR-
RANTY, AT FLIR'S SOLE DISCRETION, IS THE REPAIR
OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A
MANNER, AND BY A SERVICE CENTER, AUTHORIZED
BY FLIR. IF THIS REMEDY IS ADJUDICATED TO BE IN-
SUFFICIENT, FLIR SHALL REFUND PURCHASER'S
PAID PURCHASE PRICE AND HAVE NO OTHER OBLI-
GATION OR LIABILITY TO BUYER WHATSOEVER.
5. WARRANTY EXCLUSIONS AND DISCLAIMERS.
FLIR MAKES NO OTHER WARRANTY OF ANY KIND
WITH RESPECT TO THE PRODUCTS. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF MER-
CHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE (EVEN IF PURCHASER HAS NOTIFIED FLIR OF
ITS INTENDED USE FOR THE PRODUCTS), AND NON-
INFRINGEMENT ARE EXPRESSLY EXCLUDED FROM
THIS AGREEMENT.
THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE
PRODUCT MAINTENANCE, SOFTWARE UPDATES,
AND REPLACEMENT OF FUSES, OR DISPOSABLE
BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS
ANY WARRANTY COVERAGE WHERE THE ALLEGED
NONCONFORMITY IS DUE TO NORMAL WEAR AND
TEAR, OTHER ALTERATION, MODIFICATION, REPAIR,
ATTEMPTED REPAIR, IMPROPER USE, IMPROPER
Limited Warranty
Period
TWO (2) Years
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