Table of Contents
Advertisement
10 Warranties
10.1 FLIR Global Limited Lifetime
Warranty
A qualifying FLIR Test and Measurement product (the
"Product") purchased either directly from FLIR Commer-
cial Systems Inc and affiliates (FLIR) or from an author-
ized FLIR distributor or reseller that Purchaser registers
on-line with FLIR is eligible for coverage under FLIR's Lim-
ited Lifetime Warranty, subject to the terms and conditions
in this document. This warranty only applies to purchases
of Qualifying Products (see below) purchased and manu-
factured after April 1, 2013.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CON-
TAINS IMPORTANT INFORMATION ABOUT THE PROD-
UCTS THAT QUALIFY FOR COVERAGE UNDER THE
LIMITED LIFETIME WARRANTY, PURCHASER'S OBLI-
GATIONS, HOW TO ACTIVATE THE WARRANTY, WAR-
RANTY COVERAGE, AND OTHER IMPORTANT TERMS,
CONDITIONS, EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR's Lim-
ited Lifetime Warranty, Purchaser must fully register the
Product directly with FLIR on-line at http://www.flir.com
within Sixty (60) DAYS of the date the Product was pur-
chased by the first retail customer (the "Purchase Date").
Qualifying PRODUCTS THAT ARE NOT REGISTERED
ON-LINE WITHIN SIXTY (60) DAYS OF THE PURCHASE
DATE WILL HAVE A LIMITED ONE YEAR WARRANTY
FROM DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, Test and
Measurement products that qualify for coverage under
FLIR's Limited Lifetime Warranty are: MR7x, CM7x,
CM8x, DMxx, VP5x not including accessories which may
have their own warranty.
3. WARRANTY PERIODS. For purposes of the The Lim-
ited Lifetime Warranty, Lifetime is defined as seven years
(7) after the product is no longer manufactured, or ten
years (10) from date of purchase, whichever is greater.
This Warranty is only applicable to the original owner of
the Products.
Any Product that is repaired or replaced under warranty is
covered under this Limited Lifetime Warranty for one hun-
dred eighty days (180) days from the date of return ship-
ment by FLIR or for the remaining duration of the
applicable Warranty Period, whichever is longer.
4. LIMITED WARRANTY. In accordance with the terms
and conditions of this Limited Lifetime Warranty, and ex-
cept as excluded or disclaimed in this document, FLIR
warrants, from the Purchase Date, that all fully registered
Products will conform to FLIR's published Product specifi-
cations and be free from defects in materials and work-
manship during the applicable Warranty Period.
PURCHASER'S SOLE AND EXCLUSIVE REMEDY
UNDER THIS WARRANTY, AT FLIR'S SOLE DISCRE-
TION, IS THE REPAIR OR REPLACEMENT OF
#T559822; r.9065/9080; en-US
DEFECTIVE PRODUCTS IN A MANNER, AND BY A
SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS
REMEDY IS ADJUDICATED TO BE INSUFFICIENT, FLIR
SHALL REFUND PURCHASER'S PAID PURCHASE
PRICE AND HAVE NO OTHER OBLIGATION OR LIABIL-
ITY TO BUYER WHATSOEVER.
5. WARRANTY EXCLUSIONS AND DISCLAIMERS.
FLIR MAKES NO OTHER WARRANTY OF ANY KIND
WITH RESPECT TO THE PRODUCTS. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF MER-
CHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE (EVEN IF PURCHASER HAS NOTIFIED FLIR OF
ITS INTENDED USE FOR THE PRODUCTS), AND NON-
INFRINGEMENT ARE EXPRESSLY EXCLUDED FROM
THIS AGREEMENT.
THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE
PRODUCT MAINTENANCE, SOFTWARE UPDATES,
AND REPLACEMENT OF MANUALS, FUSES, OR DIS-
POSABLE BATTERIES. FLIR FURTHER EXPRESSLY
DISCLAIMS ANY WARRANTY COVERAGE WHERE
THE ALLEGED NONCONFORMITY IS DUE TO NOR-
MAL WEAR AND TEAR, OTHER ALTERATION, MODIFI-
CATION, REPAIR, ATTEMPTED REPAIR, IMPROPER
USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE,
IMPROPER STORAGE, FAILURE TO FOLLOW ANY
PRODUCT INSTRUCTIONS, DAMAGE (WHETHER
CAUSED BY ACCIDENT OR OTHERWISE), OR ANY
OTHER IMPROPER CARE OR HANDING OF THE
PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR
OR FLIR'S EXPRESSLY AUTHORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WAR-
RANTY AGREEMENT BETWEEN PURCHASER AND
FLIR AND SUPERSEDES ALL PRIOR WARRANTY NE-
GOTIATIONS, AGREEMENTS, PROMISES AND
UNDERSTANDINGS BETWEEN PURCHASER AND
FLIR. THIS WARRANTY MAY NOT BE ALTERED WITH-
OUT THE EXPRESS WRITTEN CONSENT OF FLIR.
6. WARRANTY RETURN, REPAIR AND REPLACE-
MENT. To be eligible for warranty repair or replacement,
Purchaser must notify FLIR within thirty (30) days of dis-
covering of any apparent defect in materials or workman-
ship. Before Purchaser may return a Product for warranty
service or repair, Purchaser must first obtain a returned
material authorization (RMA) number from FLIR. To obtain
the RMA number Owner must provide an original proof of
purchase. For additional information, to notify FLIR of an
apparent defect in materials or workmanship, or to request
an RMA number, visit http://www.flir.com. Purchaser is
solely responsible for complying with all RMA instructions
provided by FLIR including but not limited to adequately
packaging the Product for shipment to FLIR and for all
packaging and shipping costs. FLIR will pay for returning
to Purchaser any Product that FLIR repairs or replaces
under warranty.
27
Advertisement
Table of Contents
