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7.1.2 Operation
PROBLEM
•
Whenever you try to
make calls using a SIP
phone, a busy tone is
heard.
•
The IP address of the
Control Box for
networking has been
forgotten.
7.1.3 Restarting the Control Box
If the Control Box does not operate properly, restart the Control Box using Web Maintenance Console.
Before restarting the Control Box, try the system feature again to confirm whether there definitely is a
problem or not.
Note
•
With this procedure, data stored in memory is not cleared.
•
Be aware that restarting the Control Box with the System Mode Switch in the "SYSTEM INITIALIZE"
position clears all data stored in the Control Box. Do not perform this operation unless you intend to
delete all data from the Control Box.
•
When the Control Box is set to obtain IP addressing information automatically, and the Control Box is
not able to obtain appropriate IP addressing information from an external DHCP server, the Control
Box starts up with its default IP addresses and the STATUS indicator on the front of the cabinet turns
red. For the default IP addresses, refer to "5.3 Starting Web Maintenance Console".
Operation
If the Control Box does not operate properly:
1.
Slide the System Mode Switch to the "NORMAL" position.
PROBABLE CAUSE
•
The status of the port
that the SIP phone is
connected to is Out of
Service.
-
SOLUTION
•
Change the port status from Out of
Service to In Service using Web
Maintenance Console.
•
Connect a PC to the MNT port of the
Control Box directly and start the Web
Maintenance Console using the default IP
address of the MNT port, and then confirm
the IP address assigned for the LAN port.
For details of connecting the PC directly to
the Control Box, refer to "5.2 PC
Connection".
For details of checking current IP address
of the mother board, refer to "16.1
Network Service—[1] IP Address/Ports—
Basic Settings—LAN Setting—IP
Address" in the PC Programming Manual.
7.1.2 Operation
Installation Manual
61
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Table of Contents
Troubleshooting
