SpectraLink 6020 User Manual
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SpectraLink 6020 User Manual

Wireless telephone and accessories
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Summary of Contents for SpectraLink 6020

  • Page 1 User Guide...
  • Page 2 Link 6020 Wireless Telephone Volume Up Volume Down Softkeys START Left/Up For messaging applications PQRS WXYZ # > < * LINE Microphone Headset Jack Nav keys Keypad Right/Down For messaging applications LINE...

  • Page 3: About This Guide

    Link 6020 Wireless Telephone and Accessories User Guide Introduction Your Link 6020 Wireless Telephone is a state–of-the- art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the...

  • Page 4: Trademark Information

    Information in this document is subject to change without notice and does not represent a commitment on the part of SpectraLink Corporation. The software described in this document is furnished under a license and/or copyright and may only be used with the terms of SpectraLink’s software license agreement as found in this manual or at...

  • Page 5: Table Of Contents

    Link 6020 Wireless Telephone and Accessories User Guide Table of Contents The Handset ... 7 Modes of Operation ...8 The Display ...8 Status Bar Indicators ...10 Softkey Labels ...12 Shortcut Keys ...14 Profiles ...14 Speakerphone ...15 Battery Packs ...15 Getting Started ... 17 Charging Your Handset ...18...
  • Page 6 SpectraLink Corporation Handset Accessories ... 66 About Chargers ... 67 Single Charger ... 71 Dual Charger ... 72 Quad Charger ... 74 Headsets ... 75 Carrying Options ... 76 Handset Administration ... 77 FAQs ... 78 Specifications ... 81 About Safe Use of Wireless Telephones ... 82 Care of Your Handset ...

  • Page 7: The Handset

    Link 6020 Wireless Telephone and Accessories User Guide The Handset Modes of Operation ...8 The Display ...8 Status Bar Indicators ... 10 Softkey Labels ... 12 Shortcut Keys ... 14 Profiles ... 14 Speakerphone ... 15 Battery Packs ... 15...

  • Page 8: Modes Of Operation

    PBX. The bottom row displays softkey labels. Open Application Interface (OAI) is an advanced telephony feature that allows the Link 6020 to utilize custom messaging applications. menu.
  • Page 9 Link 6020 Wireless Telephone and Accessories User Guide Example standby mode display: Extension User Profile Softkey Unlk Labels This display shows that there is excellent signal strength, a voicemail message is available, the keypad is locked, the Battery Pack is fully charged, the extension number assigned to the handset is 555, and the user profile is Loud.

  • Page 10: Status Bar Indicators

    SpectraLink Corporation Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the radio signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message...
  • Page 11 Link 6020 Wireless Telephone and Accessories User Guide Indicator Function Up and down arrows are displayed when the menu has additional options above or below. Left or right arrows are displayed during editing when the cursor is able to be moved left or right.

  • Page 12: Softkey Labels

    SpectraLink Corporation Softkey Labels The bottom row of the handset displays labels associ- ated with the four softkeys just below it. When a soft- key is active, a label appears to describe its function. Pressing the softkey will activate the feature.
  • Page 13 Link 6020 Wireless Telephone and Accessories User Guide Label Description Exit Exit Hold Hold Mute Mute No Negative reply Play Play Prof Profile Spkr Speakerphone Toggles speakerphone Unlk Unlock keys Yes Positive reply Action Exits out of the menus. Places a call on hold.

  • Page 14: Shortcut Keys

    SpectraLink Corporation Shortcut Keys When a menu is displayed a shortcut key may be dis- played on the right edge of the menu line. Press the corresponding number on the keypad to activate the selected menu option. Profiles Your handset ring behavior is established by five...

  • Page 15: Speakerphone

    Link 6020 Wireless Telephone and Accessories User Guide Speakerphone Your phone system administrator can enable or dis- able the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Press the softkey again to end speakerphone Spkr mode.
  • Page 16 Battery Pack you have been issued. Important Note about Battery Packs • Only use SpectraLink Battery Packs with Link 6020 Wireless Telephones. • Do not dip the Battery Pack in water or throw into fire.

  • Page 17: Getting Started

    Basic Handset Operation ... 18 Indications of Low Battery ... 22 Removing and Inserting Battery Packs ... 23 Your Link 6020 Wireless Telephone is designed for full mobility within the workplace and operates similar to a cellular phone. However, it also interfaces with the telephone system at your workplace and incorporates advanced telephony features.

  • Page 18: Charging Your Handset

    SpectraLink Corporation Charging Your Handset The handset’s Battery Pack must be charged before its first use. See the section Handset Accessories for complete information about charging your handset. Basic Handset Operation If you want to Then Turn handset on Press and hold...
  • Page 19 Link 6020 Wireless Telephone and Accessories User Guide If you want to Then Select line Press and the number key LINE corresponding to the desired line. Dial number Press the number keys. Answer call The handset will ring or vibrate to alert you of an incoming call.
  • Page 20 SpectraLink Corporation If you want to Then Mute microphone Place call on hold Resume held call Hang up Press Change speaker volume Change ring volume Silence while ringing Press the softkey. Mute Press the softkey. Hold Press the key followed by LINE the line number key.
  • Page 21 Link 6020 Wireless Telephone and Accessories User Guide If you want to Then Activate Press the Spkr softkey and speak speakerphone towards the handset. Note that this feature may be disabled by your phone system administrator. Headset answer Press any key (other than key, or a softkey) to answer a call when a headset is plugged-in.

  • Page 22: Indications Of Low Battery

    SpectraLink Corporation Indications of Low Battery The Battery Pack icon on the status line of the display gives you a visual indication of the amount of charge remaining in the Battery Pack. Additionally, when the icon shows empty, if the handset is in standby mode, you will hear a brief, modulated-ring signal and the message displays.

  • Page 23: Removing And Inserting Battery Packs

    Link 6020 Wireless Telephone and Accessories User Guide Removing and Inserting Battery Packs To remove the Battery Pack, press down on the latch on the Battery Pack on the back of the handset and pull the Battery Pack towards you. The Battery Pack releases outward.

  • Page 24: Advanced Features

    SpectraLink Corporation Advanced Features Menu Navigation ...25 Text Messaging (OAI) Navigation ...25 Shortcut Keys ...26 Data Entry and Editing ...26 Setting User Preferences ...28 Main Menu ...29 User Profiles ...31 Ring Settings ...35 Phone Settings ...46 Admin Settings ...53 Menu Grid ...62...

  • Page 25: Menu Navigation

    Link 6020 Wireless Telephone and Accessories User Guide Menu Navigation The navigation keys just below the softkeys are used to navigate through and select menu options. These are referred to in this guide as . Additionally a shortcut key, if available, NavOK may be used to select an option.

  • Page 26: Shortcut Keys

    SpectraLink Corporation Shortcut Keys The shortcut key is displayed on the right edge of the menu line. While in a standby menu press this number to activate the corresponding selected menu option. Data Entry and Editing Enter numbers by pressing the buttons on the key- pad.

  • Page 27: Alphanumeric Entries

    Link 6020 Wireless Telephone and Accessories User Guide Alphanumeric entries: Key caps 2 2 a b c 3 3 d e f 4 4 g h i 5 5 j k l 6 6 m n o 7 7 p q r s...

  • Page 28: Setting User Preferences

    SpectraLink Corporation Setting User Preferences When the handset is in standby mode, press the softkey to enter standby menu mode and use the standby menu. This menu allows you to set user pref- erences. The handset cannot make or receive calls while in standby menu mode.

  • Page 29: Main Menu

    Link 6020 Wireless Telephone and Accessories User Guide Main Menu...

  • Page 30: Lock Keys

    SpectraLink Corporation Lock Keys The keypad may be locked to prevent accidental activation. Lock Keys User Profiles Phone Settings Admin Settings Prof Lock Keys is the first option on the standby menu enabling the keypad to be quickly locked in standby...

  • Page 31: User Profiles

    Link 6020 Wireless Telephone and Accessories User Guide User Profiles...
  • Page 32 SpectraLink Corporation Ring Settings Noise Mode may be changed for each user profile. Key Tones Lock Keys User Profiles Phone Settings Admin Settings Prof Press Silent Vibrate Loud Soft Prof The default user profile is Loud. Use fifth user profile option. Press selected profile’s settings.
  • Page 33 Link 6020 Wireless Telephone and Accessories User Guide Vibrate Loud Soft Custom Prof When a profile is selected and its settings are changed, those changes only affect the selected profile. Each user profile has the following default settings: Setting/Profile Silent...

  • Page 34: Set Profile

    SpectraLink Corporation Set Profile A profile may be activated or edited. Vibrate Loud Soft Custom Prof To select a profile, press Set as Active Ring Settings Noise Mode Ring in Headset Prof to make the selected profile become Set as Active the active one.

  • Page 35: Ring Settings

    Link 6020 Wireless Telephone and Accessories User Guide Ring Settings...
  • Page 36 SpectraLink Corporation Use the Ring Settings attributes, including volume, tones, delay, and vibrate. may be customized for each profile. Ring Settings Set as Active Ring Settings Noise Mode Ring in Headset Prof Press Telephone Auxiliary Ring 1 Auxiliary Ring 2...
  • Page 37 Link 6020 Wireless Telephone and Accessories User Guide phone system administrator for information about auxiliary call or messaging systems in your facility. Telephone Ring Settings Ring Cadence Ring Tone Ring Volume Vibrate Cadence Prof Ring Cadence Ring cadence is the rhythm of the ring.
  • Page 38 SpectraLink Corporation Scroll to see additional selections: Continuous Short Pulse Long Pulse Prof rings continually until answered. Continuous: rings in short bursts. Short Pulse: rings in long bursts. Long Pulse: to set a new ring cadence and return to the NavOK previous menu level.

  • Page 39: Ring Tone

    Link 6020 Wireless Telephone and Accessories User Guide Ring Tone Select the ring tone from ten available tones. Scroll down to see all available is turned off, the Cadence appear on the menu. Ring Cadence Ring Tone Ring Volume Vibrate Cadence...

  • Page 40: Ring Volume

    SpectraLink Corporation Ring Volume There are eight volume settings from soft to loud, indicated by a graduated bar. This setting may be overridden by adjusting the volume while the handset is ringing. Ring Cadence Ring Tone Ring Volume Vibrate Cadence...

  • Page 41: Ring Delay

    Link 6020 Wireless Telephone and Accessories User Guide Vibrate Cadence options are the same as for Vibrate Cadence Cadence Ring Delay determines how long the vibrate cadence Ring Delay will play before the audible ring starts. Ring Tone Ring Volume...
  • Page 42 SpectraLink Corporation to set new ring delay and return to the previous NavOK menu level. Press Cncl level without changing the ring delay. Auxiliary Ring 1 and 2 Telephone Auxiliary Ring 1 Auxiliary Ring 2 Prof Auxiliary Rings 1 . These additional settings are used when...
  • Page 43 Link 6020 Wireless Telephone and Accessories User Guide Noise Mode Use the Noise Mode for the level of ambient noise: Set as Active Ring Settings Noise Mode Ring in Headset Prof Press Normal High Severe Prof setting is suitable for most office environ- Normal ments.
  • Page 44 SpectraLink Corporation Headset/Speaker Ring When using a headset, the ring may be adjusted to ring as a softly modulated sound in the headset or as usual in the speaker. When no headset is plugged in, the ring goes to the speaker.
  • Page 45 Link 6020 Wireless Telephone and Accessories User Guide Key Tones Enable/Disable Key tones sound when the keypad is pressed. They may be turned off for silent handset dialing. Ring Settings Noise Mode Ring in Headset Disable Key Tones Prof The current setting is displayed on the info line. Press to toggle to the alternate setting.

  • Page 46: Phone Settings

    SpectraLink Corporation Phone Settings Phone settings options are used to customize your handset’s functions.

  • Page 47: Keypad Autolock

    Link 6020 Wireless Telephone and Accessories User Guide Keypad Autolock The handset may be set to lock the keypad automati- cally when in standby mode. The automatic locking function of the keypad may be disabled or set for a five, 10 or 20-second delay before locking.

  • Page 48: Set Language

    SpectraLink Corporation Set Language The language option will list what languages are avail- able. Select the language from the list. Keypad Autolock Language Set Extension Set User Name Prof Press NavOK English Françias Español Prof to set a language option and return to the pre- NavOK vious menu.
  • Page 49 Link 6020 Wireless Telephone and Accessories User Guide Set Extension is used to change the extension displayed Set Extension in the standby menu. Changing the extension in the standby menu does not affect the extension number assigned to this handset in the PBX. Please see the phone system administrator if you have questions about the correct extension number for your handset.
  • Page 50 SpectraLink Corporation Set User Name A name may be entered to identify the handset’s owner. It may be 18 or fewer characters. Change User's Name Keypad Autolock Language Set Extension Set User Name Prof Press NavOK Enter Name: caps Enter the name by pressing the keypad. For entry information see Data Entry and Editing above.
  • Page 51 Link 6020 Wireless Telephone and Accessories User Guide Set Display Contrast Display contrast may be adjusted to accommodate light conditions. Language Set Extension Set User Name Display Contrast Prof Press NavOK Display Contrast: Use use to increase contrast and decrease contrast. Press the previous menu level.

  • Page 52: Hearing Aid

    SpectraLink Corporation Hearing Aid The handset may be adjusted for hearing aid compatibility. The current setting is displayed on the info line. Press to toggle to alternate setting. NavOK Startup Song Play/Inhibit The melody that plays when the handset is turned on after being fully charged may be silenced.

  • Page 53: Admin Settings

    Link 6020 Wireless Telephone and Accessories User Guide Admin Settings...
  • Page 54 SpectraLink Corporation In some facilities, restricted functions may be set only by the phone system administrator. Lock Keys User Profiles Phone Settings Admin Settings Prof Press If the Admin Settings facility, you will be prompted for a password before being allowed to view administrative options.
  • Page 55 Link 6020 Wireless Telephone and Accessories User Guide Enable/Disable/Change Password The password must be set in each handset for which controlled access is desired. Disable Password Change Password Restore Defaults Disable Spkrphone Prof option operates as a toggle between Password .
  • Page 56 SpectraLink Corporation Disable Password The password may be disabled. Select Are You Sure? Press to disable the password and return to the Admin Settings menu. The password is now disabled and will not be required for access to the options. If you do not wish to disable the pass-...
  • Page 57 Link 6020 Wireless Telephone and Accessories User Guide Password: caps Enter the new password and press password must then be verified. Password: caps Verify the password by entering it again and then press to save and return to the previous menu NavOK level.

  • Page 58: Change Password

    SpectraLink Corporation Change Password A password may be changed through the option. A password may be up to 18 characters. word Disable Password Change Password Restore Defaults Disable Spkrphone Prof To set a new password press Password: caps Enter the new password and press new password must then be verified.
  • Page 59 Link 6020 Wireless Telephone and Accessories User Guide Password: caps Verify the password by entering it again and the press to save it and return to previous menu level. NavOK If you press from either of these screens any Cncl entry is erased and a new password has not been set.

  • Page 60: Restore Defaults

    SpectraLink Corporation Restore Defaults Restore Defaults handset to factory standby menu settings. Disable Password Change Password Restore Defaults Disable Spkrphone Prof Press Are You Sure? Press the softkey to restore default settings and return to the previous menu level. All settings will revert to factory defaults, including the password set at the factory.
  • Page 61 Link 6020 Wireless Telephone and Accessories User Guide Speakerphone The speakerphone may be disabled when quiet hand- set operation is required. Disabling the speakerphone will remove the speakerphone softkey from the active mode display. Disable Password Change Password Restore Defaults...

  • Page 62: Menu Grid

    SpectraLink Corporation Menu Grid...
  • Page 63 Link 6020 Wireless Telephone and Accessories User Guide...

  • Page 64: Advanced Telephony Features

    SpectraLink Corporation Advanced Telephony Features Advanced telephony features are accessed through key followed by one or two additional key presses depending on the telephone system in use at your facility. Check with your phone system administrator for spe- cific features supported by your handset.
  • Page 65 Link 6020 Wireless Telephone and Accessories User Guide Feature Key Press Transfer Forward Conference Camp on Redial Voicemail Flash Application Mode _________ _________ _________ _________ _________ _________ _________ Fcn + _________ Fcn + _________ Fcn + _________ Fcn + _________...

  • Page 66: Handset Accessories

    SpectraLink Corporation Handset Accessories About Chargers ...67 Single Charger ...71 Dual Charger ...72 Quad Charger ...74 Headsets ...75 Carrying Options ...76...

  • Page 67: About Chargers

    Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any Link 6020 Battery Pack can be charged in any charger. The Single and Dual Chargers allow the handset to remain operative in speakerphone mode or with a headset while charging.
  • Page 68 SpectraLink Corporation Handset/ LED* Charging Status Charging LED Solid On Charge Complete LED Off Battery Failure LED Flash *Note: the Single Charger does not have an LED indicator. The Battery Pack in the handset is charging. Battery Pack is charging. Note that in the Dual Charger, the handset’s Battery Pack takes...
  • Page 69 Link 6020 Wireless Telephone and Accessories User Guide Charging Times Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state. Standard 2 hours Extended 3 hours Ultra-Extended 4 hours Note The type of Battery Pack is printed on the label.
  • Page 70 Battery Pack as appropriate as the contacts could be bent. Bent contacts can keep the Battery Pack from charging. • Only use SpectraLink Battery Packs with Spectra- Link chargers. • Never use non-SpectraLink charging units as they could damage the Battery Pack.

  • Page 71: Single Charger

    Link 6020 Wireless Telephone and Accessories User Guide Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off.

  • Page 72: Dual Charger

    SpectraLink Corporation Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.
  • Page 73 Link 6020 Wireless Telephone and Accessories User Guide The LED indicates the status of the Battery Pack in the rear bay. The handset displays its charging status as described for the Single Charger. When the handset is fully charged or is removed, the Battery Pack will begin charging.

  • Page 74: Quad Charger

    SpectraLink Corporation Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging bay. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

  • Page 75: Headsets

    While using a headset, the handset will ring according to the user profile setting established in the Headset/ Speaker Ring option. The headsets offered by SpectraLink are specially designed to work properly with the Link 6020 Wire- less Telephone. SpectraLink does not recommend using other headsets.

  • Page 76: Carrying Options

    SpectraLink Corporation Carrying Options The following options are available for handset protec- tion and easy handset carrying and removal. A headset may be used in combination with any of these carrying options for hands-free operation while mobile. Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset.

  • Page 77: Handset Administration

    Link 6020 Wireless Telephone and Accessories User Guide Handset Administration FAQs ... 82 Specifications ... 85 About Safe Use of Wireless Telephones ... 86 Care of Your Handset ... 89 Notice ... 91...

  • Page 78: Faqs

    SpectraLink Corporation FAQs How does the handset power off and power on? key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding key.
  • Page 79 Standard 4 hours Extended 6 hours Ultra-Extended 8 hours Can I use the Link 6020 Wireless Telephone at home? Base Stations installed in your facility transmit the radio waves emitted from your Link 6020 Wireless Telephone to the phone system which links the hand- sets to each other and to the rest of the world.
  • Page 80 SpectraLink Corporation if you have metal walls or other types of materials that inhibit radio waves, the range will be reduced. Can I change the ring? The ring is fully adjustable and may be set differently for different profiles. For a complete explanation of how to change the ring, see the Profile Settings sec- tion of this guide.

  • Page 81: Specifications

    Link 6020 Wireless Telephone and Accessories User Guide Specifications Radio frequency 902–928 MHz Transmission type Frequency Hopping Spread Spectrum FCC certification Part 15.247 Voice encoding ADPCM (Proprietary) Transmit power Up to 100 mW peak, Display Pixel-based alphanumeric, Model dimensions 5.4"...

  • Page 82: About Safe Use Of Wireless Telephones

    SpectraLink Corporation About Safe Use of Wireless Telephones WARNING: Changes or modifications to this equipment not approved by SpectraLink Corpo- ration may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

  • Page 83: Electromagnetic Interference And Compatibility

    Link 6020 Wireless Telephone and Accessories User Guide complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when plac- ing it inside a pocket, purse, or other container with metal objects.

  • Page 84: Hearing Aids

    SpectraLink Corporation Hearing Aids Some digital wireless handsets may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing-aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufac- turer of your device to determine if it is adequately shielded from external RF energy.

  • Page 85: Care Of Your Handset

    Link 6020 Wireless Telephone and Accessories User Guide Care of Your Handset • Avoid dropping the handset or knocking it against hard sur- faces. Carrying the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset or chargers. You should not open the handset case nor disassemble the charg- ers.
  • Page 86 SpectraLink Corporation • If your handset interior gets wet, do not try to accelerate dry- ing with the use of an oven or a dryer as this will damage the handset and void the warranty. Instead, do the following: 1 Immediately power off the handset.

  • Page 87: Notice

    SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever. In no event shall SpectraLink be liable for any incidental, indirect,...
  • Page 88 P/N 72-1201-00 Rev. B...

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Link 6020

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