SpectraLink 6020 User Manual
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SpectraLink 6020 User Manual

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Spectralink 6020 Wireless Telephone

User Guide

1725-86729-000 Rev: F
May 2016

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Summary of Contents for SpectraLink 6020

  • Page 1: User Guide

    Spectralink 6020 Wireless Telephone User Guide 1725-86729-000 Rev: F May 2016...
  • Page 2 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: Table Of Contents

    Contents Product Support ....................... 7 Spectralink References ....................7 Conventions Used In This Document ................7 Icons ..........................7 Typography ........................9 Chapter 1: The Handset ............10 Modes of Operation ......................10 Menu Navigation ......................10 Handset Displays ......................11 Shortcut Keys ........................11 Status Bar Indicators .......................12...
  • Page 4 Spectralink 6020 Wireless Telephone User Guide Carrying Options ......................28 Headsets ........................28 Chapter 5: Handset Administration ........29 FAQs ..........................29 How does the handset power off and power on? ............29 How do I place a call and terminate a call? ..............29 Can I change the ring? ....................29...
  • Page 5 Spectralink 6020 Wireless Telephone User Guide Stimulateurs cardiaques ....................41 Autres appareils médicaux .....................41 Utilisation au volant ......................42 Pour les véhicules équipés d'un airbag ................42 Appendix D: Specific Absorption Rate (SAR) Information ... 43 1725-86729-000_F.docx May 2016...
  • Page 6 Introduction Your Spectralink 6020 Wireless Handset is a state–of-the-art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area covered by this system.

  • Page 7: Product Support

    Spectralink 6020 Wireless Telephone User Guide Product Support Spectralink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-800-775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
  • Page 8 The Web Info icon highlights supplementary information available online such as documents or downloads on support.spectralink.com or other locations. Timesaver A time-saving tip is typically used to mention or highlight a faster or alternative method for users who may already be familiar with the operation or method being discussed.

  • Page 9: Typography

    Italics Used to emphasize text, to show example values or inputs, and to show titles of reference documents available from the Spectralink Support Web site and other reference sites. Underlined blue Used for URL links to external Web pages or documents. If you click on text in this style, you will be linked to an external document or Web page.

  • Page 10: Chapter 1: The Handset

    Chapter 1: The Handset Modes of Operation Your handset has four modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging.

  • Page 11: Handset Displays

    Spectralink 6020 Wireless Telephone User Guide Handset Displays The top row of the display provides status indicators for various handset conditions. It is referred to as the status bar. The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from the telephone system.

  • Page 12: Status Bar Indicators

    Spectralink 6020 Wireless Telephone User Guide Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. If voicemail is available the voicemail icon will appear when a new voicemail message is received.

  • Page 13: Softkey Labels

    Spectralink 6020 Wireless Telephone User Guide Softkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it. When a softkey is active, a label appears to describe its function. Pressing the softkey will activate the feature.

  • Page 14: Chapter 2: Getting Started

    Chapter 2: Getting Started Your Link 6020 Wireless Handset is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incorporates advanced telephony features. This section covers the basic functions available in every facility.
  • Page 15 Spectralink 6020 Wireless Telephone User Guide Lock the keypad Press the Cfg softkey, then NavOK. Navigate to Phone Settings in the Config Menu for Keypad Autolock settings. Make an internal call Press the START key, wait for a dial tone, then dial the extension.
  • Page 16 Spectralink 6020 Wireless Telephone User Guide Adjust the speaker volume Press the up/down volume buttons on the side of the handset during the call. Adjust the headset volume Press the up/down volume buttons on the side of the handset during the call.
  • Page 17 Spectralink 6020 Wireless Telephone User Guide noisy conditions. If you use High or Severe modes in a quiet environment, the person on the other end of the line may find it difficult to hear your voice. The noise mode can also be set in the Config Menu.

  • Page 18: Chapter 3: Advanced Features

    Chapter 3: Advanced Features Facility-Specific Features Press the FCN key while off-hook or in a call to display the the menu options programmed for advanced telephony features such as transfer, conference, and voicemail. Contact your system administrator for more information about custom features available in your facility.

  • Page 19: Alphanumeric Entries

    Spectralink 6020 Wireless Telephone User Guide Alphanumeric entries: caps CAPS 2 a b c 2 A B C 3 d e f 3 D E F 4 g h I 4 G H I 5 j k l 5 J K L...

  • Page 20: Toggle Options

    Spectralink 6020 Wireless Telephone User Guide Toggle Options Some menu options that have only two possibilities operate on a toggle basis. The current setting is shown on the second row of the display, called the info line. Highlight the option and press NavOK to toggle between the settings.

  • Page 21: Changing Ring Settings

    Spectralink 6020 Wireless Telephone User Guide Changing Ring Settings To change the ring tone or any other ring setting for any profile, go to User Profiles and select the profile. Select Ring Settings and then select Handset for standard phone calls or one of the Message Alerts for text messages.

  • Page 22: Config Menu Options

    Spectralink 6020 Wireless Telephone User Guide Config Menu Options 1725-86729-000_F.docx May 2016...

  • Page 23: Chapter 4: Accessories

    Chapter 4: Accessories Accessories for the Spectralink 6020 Wireless Handset include three different charger models, three different Battery Pack models, headsets and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.

  • Page 24: Charging Tips

    If the handset does not charge, clean Battery Pack, charger and handset contacts.  If multiple Battery Packs are supplied with your handset, Spectralink recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused.

  • Page 25: Charger Models

    Spectralink 6020 Wireless Telephone User Guide Charger Models Three charger models are available for the Spectralink 6020 Wireless Handset. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time.

  • Page 26: Dual Charger

    Spectralink 6020 Wireless Telephone User Guide When the handset is fully charged, Charge Complete will display. No charging information will display during an active call. Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay.

  • Page 27: Quad Charger

    Spectralink 6020 Wireless Telephone User Guide Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

  • Page 28: Carrying Options

    Coiled lanyard: Plastic coiled lanyard with clothing clip. Headsets Spectralink offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the right side of the handset.

  • Page 29: Chapter 5: Handset Administration

    Chapter 5: Handset Administration FAQs How does the handset power off and power on? The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key. If you are in an active call, end the call by pressing the END key.

  • Page 30: How Long Does The Battery Pack Hold A Charge

    Spectralink 6020 Wireless Telephone User Guide How long does the Battery Pack hold a charge? There are three different Battery Pack models and each has a different charge capacity. The type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

  • Page 31: Appendix A: Specifications

    Appendix A: Specifications Radio frequency 902–928 MHz Transmission type Frequency Hopping Spread Spectrum (FHSS) FCC certification Part 15.247 Voice encoding ADPCM (Proprietary) Transmit power Up to 100 mW peak, < 10 mW average Display Up to six lines of text plus one icon status row and one row for softkey labels.

  • Page 32: Appendix B: Cleaning And Drying The Handset

    Take care not to exert undue pressure on charger electrical contacts while wiping.  Spectralink recommends the use of a silicone cover to prolong the life of your handset, especially when it is dropped regularly or cleaned frequently with the disinfectants prescribed below.
  • Page 33 Spectralink 6020 Wireless Telephone User Guide  The following products should NOT be used on the Spectralink wireless handset: ○ Do not use cleaning products containing quaternary ammonium compounds,1 such as CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and Sani-Cloth® Plus. Quaternary ammonium compounds have been laboratory tested and proven to damage the handset plastics.

  • Page 34: Appendix C: Safety Information

    Appendix C: Safety Information Each Spectralink family of products only works with other members of the same family. If you have any questions about product compatibility, contact your system administrator. Spectralink 8000/6020 Series The Spectralink 6020 Wireless Handset shares accessories with the Spectralink 8020/8030 Wireless Handset models.

  • Page 35: Chargers And Battery Packs

     Only use Spectralink 8400 Series Battery Packs with Spectralink 8400 Series Chargers.  Never use a non-Spectralink charging unit as it could damage the Battery Pack.  Use only the original plug-in power adapter for the chargers. ...

  • Page 36: Wireless Handsets

    Please read the following text carefully for important safety information. The earpiece may retain magnetic objects. Changes or modifications to this equipment that are not approved by Spectralink may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment.

  • Page 37: Electromagnetic Interference And Compatibility

    Spectralink 6020 Wireless Telephone User Guide Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so.

  • Page 38: Use While Driving

    Spectralink 6020 Wireless Telephone User Guide Use While Driving Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using wireless handsets:  Give full attention to driving and to the road, aisle, or path ...

  • Page 39: Informations Concernant La Sécurité

     Utilisez exclusivement des batteries Spectralink avec les chargeurs Spectralink.  N’utilisez jamais de chargeurs autres que ceux de la gamme Spectralink car ils risqueraient d’endommager la batterie.  Utilisez toujours l’adaptateur d’alimentation fourni avec les chargeurs.

  • Page 40: Téléphones Sans Fil

    Téléphones sans fil AVERTISSEMENT : Toute modification apportée à cet équipement qui n'a pas été expressément approuvée par Spectralink peut altérer la conformité de l'appareil à la section 15 des normes de la FCC, annulant alors votre droit d'utiliser cet appareil.

  • Page 41: Interférences Électromagnétiques Et Compatibilité

    Spectralink 6020 Wireless Telephone User Guide Interférences électromagnétiques et compatibilité Quasiment tous les appareils électroniques sont sensibles aux interférences électromagnétiques (EMI) s'ils ne sont pas convenablement protégés, conçus ou configurés pour être compatibles avec ce type d'énergie. Établissements particuliers Pour éviter les interférences électromagnétiques et tout problème de compatibilité, mettez votre combiné...

  • Page 42: Utilisation Au Volant

    Spectralink 6020 Wireless Telephone User Guide Utilisation au volant Si vous conduisez des véhicules, par exemple des chariots élévateurs à fourche ou des voiturettes de golfe, sur votre campus ou au sein de vos entrepôts, vous devez respecter les lois et réglementations régissant l’usage des téléphones portables au volant : ...

  • Page 43: Appendix D: Specific Absorption Rate (Sar) Information

    Appendix D: Specific Absorption Rate (SAR) Information Your wireless handset is a low power radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) adopted radio frequency (RF) exposure guidelines with safety levels for hand-held wireless handsets.
  • Page 44 Spectralink 6020 Wireless Telephone User Guide handset label inside the battery compartment. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) Website at http://www.ctia.org. 6020 frequency: 902.4817 – 927.4826 MHz 6020-(head): 0.463 mW/g 6020-(body): 0.223 mW/g...

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