SpectraLink LINK 6020 User Manual
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SpectraLink LINK 6020 User Manual

Wireless telephone and accessories
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LINK 6020 WIRELESS TELEPHONE
AND ACCESSORIES USER GUIDE

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Rachelle
March 13, 2025

I have a spectralink 6020 portable. How do i stop the ringning every few senconds. It has a code : ON HOLD : PA

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1 comments:
Mr. Anderson
May 14, 2025

To stop the ringing on a SpectraLink LINK 6020 phone, press the END key to silence the ring.

This answer is automatically generated

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Summary of Contents for SpectraLink LINK 6020

  • Page 1 LINK 6020 WIRELESS TELEPHONE AND ACCESSORIES USER GUIDE...
  • Page 2 Link 6020 Wireless Telephone Volume Up Volume Down Softkeys START Left/Up For messaging applications Link 6020 PQRS WXYZ # > < * LINE Microphone Headset Jack Nav keys Keypad Right/Down For messaging applications LINE...

  • Page 3: Introduction

    INTRODUCTION Your Link 6020 Wireless Telephone is a state–of-the-art communi- cation device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area cov- ered by this system.

  • Page 4: Model Numbers

    SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ...3 About This Guide ... 3 THE HANDSET ...7 Modes of Operation ... 7 Menu Navigation ... 7 Handset Displays ... 8 Shortcut Keys ... 9 Status Bar Indicators ...10 Softkey Labels ...12 GETTING STARTED ...14 Basic Handset Operation Summary ...14 ADVANCED FEATURES ...18 Facility-Specific Features ...18...
  • Page 6 Quad Charger ... 31 Carrying Options ... 32 Headsets ... 32 HANDSET ADMINISTRATION ... 33 FAQs ... 33 SAFETY INFORMATION ... 36 Chargers and Battery Packs ... 36 Wireless Telephones ... 37 Operational Warnings ... 37 Electromagnetic Interference and Compatibility ... 38 Use While Driving ...

  • Page 7: The Handset

    THE HANDSET Modes of Operation Your handset has four modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or Config Menu User preferences are being accessed in the Message Alert Custom text messaging applications may Menu Navigation The navigation keys (Nav keys) just below the softkeys are used to...

  • Page 8: Handset Displays

    Handset Displays The top row of the display provides status indicators for various handset conditions. It is referred to as the status bar. The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from tele- phone system.

  • Page 9: Shortcut Keys

    Shortcut Keys When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line. Press the corresponding number on the keypad to activate the corresponding menu option. Menu Line Info Line Lock Keys User Profiles Phone Settings Admin Settings...

  • Page 10: Status Bar Indicators

    Status Bar Indicators Indicator Function Muted The muted indicator displays after the The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. If voicemail is available the voicemail icon will appear when a new voicemail message is received.
  • Page 11 Indicator Function Locked Locked indicates that the keypad is locked to prevent accidental activation. Press the softkey and then the Unlk to unlock it. The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader.

  • Page 12: Softkey Labels

    Softkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it. When a softkey is active, a label appears to describe its function. Pressing the softkey will activate the feature. Label Description Back Go back CAPS Change case caps...
  • Page 13 Label Description Action Spkr Speakerphone Toggles speakerphone function. Unlk Unlock keys Press , then the key to Unlk unlock a locked keypad. Yes Positive reply Press to reply “Yes” to a displayed question.

  • Page 14: Getting Started

    GETTING STARTED Your Link 6020 Wireless Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incor- porates advanced telephony features. This section covers the basic functions available in every facility.
  • Page 15 If you want to Then Unlock the keypad Press the the keypad. Lock the keypad Press the Phone Settings Keypad Make an internal call Press the then dial the extension. Make an external call Press the then dial the number just as you would from your desk phone.
  • Page 16 If you want to Then Answer a call on a second line Answer with headset Press any key (other than Silence while ringing Press the Change the ring volume Adjust the speaker volume Adjust the headset volume Place a call on hold Press the Resume a held call Press the Mute the microphone Press the End the call Press the...
  • Page 17 If you want to Then Change the profile Press the softkey and use the Prof keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*). Display additional During a call press the key to display features the options programmed to additional...

  • Page 18: Advanced Features

    ADVANCED FEATURES Facility-Specific Features Press the key while off-hook or in a call to display the the menu options programmed for advanced telephony features such as transfer, conference, and voicemail. Contact your system administrator for more information about custom features available in your facility. The Quick Reference Guide has a form for you to record facility-specific key press sequences for advanced features.

  • Page 19: Data Entry And Editing

    Data Entry and Editing Enter numbers by pressing the buttons on the keypad. The blink- ing underscore identifies the current cursor position. When enter- ing alphanumeric strings, the may be pressed to toggle the case. Enter letters by repeatedly press- ing the corresponding key until the desired letter displays on the screen.

  • Page 20: The Config Menu

    The Config Menu When the handset is in standby mode, press the enter the . The handset cannot make or receive calls Config Menu while in the Config Menu ences. Refer to the diagrams on pages 24-25. Menu line Info line Lock Keys User Profiles Phone Settings...

  • Page 21: Profiles

    Profiles Your handset ring behavior is established by five User Profiles: Silent Vibrate Loud Soft profile is shown on the standby display. The ring behavior can eas- ily be changed by pressing the file from the list when the handset is in standby mode. The currently-active profile is marked with an asterisk (*).

  • Page 22: Changing Ring Settings

    Changing Ring Settings To change the ring tone or any other ring setting for any profile, go and select the profile. Select User Profiles select for standard phone calls or one of the Telephone for text messages. Then select the ring option you want to Alerts adjust.

  • Page 23: Default Profile Settings

    Default Profile Settings Setting/Profile Silent Ring Cadence Ring Tone Tone 1 Ring Volume Vibrate Cadence Ring Delay Noise Mode Normal Headset/Speaker Speaker Key Tones Warning Tones Contact your system administrator if you want to reset all user pro- files back to these default settings. Vibrate Soft Loud...

  • Page 24: Config Menu Options

    Config Menu Options Lock Keys User Profiles Silent Vibrate Loud Soft Custom continued on next page Set as Active Telephone Ring Settings Message Alert 1 Noise Mode Message Alert 2 Ring in Headset Ring in Speaker Key Tones Normal High Severe Ring Cadence Ring Tone...
  • Page 25 continued from previous page Phone Settings Admin Settings Keypad Autolock Language Set Extension Set User Name Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Enable Password Disable Password Change Password Restore Defaults Speakerphone Enable/Disable Disable 5 Seconds 10 Seconds 20 Seconds English...

  • Page 26: Chargers, Battery Packs And Accessories

    CHARGERS, BATTERY PACKS AND ACCESSORIES Accessories for the Link 6020 Wireless Telephone include three different charger models, three different Battery Pack models, headsets and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.

  • Page 27: Charger Models

    START Charger Models Three charger models are available for the Link 6020 Wireless Tele- phone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time.

  • Page 28: Charging Status

    Charging Status The handset display and the LED on the Dual and Quad Chargers indicate whether or not charging is occurring or completed or if a Battery Pack failure has been detected.* Handset/LED Charging Status Charging… LED Solid On Charge Complete LED Off Battery Failure LED Flash...

  • Page 29: Single Charger

    Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the hand- set's Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the handset in the Single Charger facing forward.

  • Page 30: Dual Charger

    Dual Charger LED indicator The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging pri- ority when both slots are occupied. Place the handset in the front slot, facing forward.

  • Page 31: Quad Charger

    Quad Charger The Quad Charger is designed to simultaneously charge four Bat- tery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

  • Page 32: Carrying Options

    Coiled lanyard: Plastic coiled lanyard with clothing clip. Headsets SpectraLink offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the right side of the handset.

  • Page 33: Handset Administration

    HANDSET ADMINISTRATION FAQs How does the handset power off and power on? key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the key.
  • Page 34 How do I charge the Battery Pack? The Battery Pack in the handset may be charged in a Single or Dual Charger without being removed from the handset by simply plac- ing the handset into the charger. A spare Battery Pack may be charged in the rear bay of the Dual Charger or in a Quad Charger.
  • Page 35 How should I clean the handset? Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stub- born for plain water, a mild detergent solution may be used. A spray cleaner may be used with care.

  • Page 36: Safety Information

    Pack as appropriate, to avoid bending the contacts. Bent contacts can keep the Battery Pack from charging. Only use SpectraLink Battery Packs with SpectraLink chargers. Never use a non-SpectraLink charging unit as it could damage the Battery Pack. Only use the original plug-in power adapter for the chargers.

  • Page 37: Wireless Telephones

    Wireless Telephones WARNING: Changes or modifications to this equipment that are not approved by SpectraLink may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. WARNING: SpectraLink products contain no user-service- able parts inside.

  • Page 38: Electromagnetic Interference And Compatibility

    Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electro- magnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

  • Page 39: Use While Driving

    Use While Driving Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using wireless telephones: • Give full attention to driving and to the road, aisle, or path. • Use hands-free operation, if available. •...

  • Page 40: Informations Concernant La Sécurité

    Utilisez exclusivement des batteries SpectraLink avec les chargeurs SpectraLink. N’utilisez jamais de chargeurs autres que ceux de la gamme SpectraLink car ils risqueraient d’endommager la batterie. Utilisez toujours l’adaptateur d’alimentation fourni avec les chargeurs.

  • Page 41: Téléphones Sans Fil

    Téléphones sans fil AVERTISSEMENT : Toute modification apportée à cet équipement qui n'a pas été expressément approuvée par SpectraLink peut altérer la conformité de l'appareil à la section 15 des normes de la FCC, annulant alors votre droit d'utiliser cet appareil.

  • Page 42: Interférences Électromagnétiques Et Compatibilité

    Interférences électromagnétiques et compatibilité Quasiment tous les appareils électroniques sont sensi- bles aux interférences électromagnétiques (EMI) s'ils ne sont pas convenablement protégés, conçus ou config- urés pour être compatibles avec ce type d'énergie. Établissements particuliers Pour éviter les interférences électromagnétiques et tout problème de compat- ibilité, mettez votre combiné...

  • Page 43: Utilisation Au Volant

    Utilisation au volant Si vous conduisez des véhicules, par exemple des chariots élévateurs à fourche ou des voiturettes de golfe, sur votre campus ou au sein de vos entrepôts, vous devez respecter les lois et réglementations régissant l’usage des téléphones portables au volant : •...
  • Page 44 INDEX Accessories Battery Packs Carrying options Chargers Headset Active mode Administration Care of handset FAQs Handset Operation Summary 14–17 Specifications Answer call First line Second line Via headset Backlight Battery Packs Charging 28–31, 34 Charging status Dual Charger Options Quad Charger Remove/replace Single Charger Care of handset...
  • Page 45 Headset Answer Cleaning connector Profile setting Use of Volume 16, 33 While charging 27, 29 Hold Place a call on Softkey label Internal call Keypad Cleaning 35, 47 Cover Illustration Lock 11, 15 Unlock 13, 15 Menu navigation Message alert 7, 17, 18 Modes of operation Mute...

  • Page 46: Specifications

    SPECIFICATIONS Radio frequency Transmission type FCC certification Voice encoding Transmit power Display Model dimensions Model weight Standard Battery Pack capacity Extended Battery Pack capacity Ultra-Extended Battery Pack capacity 902–928 MHz Frequency Hopping Spread Spectrum (FHSS) Part 15.247 ADPCM (Proprietary) Up to 100 mW peak, <...

  • Page 47: Care Of Your Handset

    CARE OF YOUR HANDSET • Avoid dropping the handset or knocking it against hard surfaces. Carry- ing the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers.

  • Page 48: Trademark Information

    SpectraLink ® Link Are trademarks and registered trademarks of SpectraLink Corporation. The SpectraLink logo is a registered trademark in the United States of America and in other countries. Copyright © 2007 SpectraLink Corporation. All rights reserved Information in this document is subject to change without notice and does not represent a commitment on the part of SpectraLink Corporation.

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