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SpectraLink JPI300 Operator’s Console

Link wireless telephone system
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Download this manual See also: Owner's Manual, Installation Manual
Link 3000 MCU
Operator's Console
Link Wireless Telephone System
Part Number: 72-0059-02
Issue J

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Summary of Contents for SpectraLink JPI300

  • Page 1 Link 3000 MCU Operator’s Console Link Wireless Telephone System Part Number: 72-0059-02 Issue J...

  • Page 2: Trademark Information

    No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 3: Important Safety Information

    SpectraLink Corporation WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.

  • Page 4: Table Of Contents

    SpectraLink Corporation 1. About This Document SpectraLink Corporation Model Numbers Related Documents Customer Support Hotline Icons and Conventions 2. Install the Console Connect Console to MCU Install Software Navigating within the Operator’s Console Port Location Main Menu 3. System Configuration...

  • Page 5: About This Document

    This document explains how to use the Operator’s Console to perform maintenance and administration tasks on the SpectraLink Link Wireless Telephone System (Link WTS). It is written for use by SpectraLink field service engineers and technicians and the customer system administrator who will be responsible for equipment troubleshooting and changes.

  • Page 6: Customer Support Hotline

    SpectraLink Corporation Customer Support Hotline SpectraLink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

  • Page 7: Install The Console

    SpectraLink Corporation Install the Console Connect Console to MCU Before the Operator’s Console can be connected, the System Controller card on the MCU must be installed and operational. To connect the console, connect an RS-232 null modem cable from a COM port on the console to either one of the MCU.

  • Page 8: Navigating Within The Operator's Console

    SpectraLink Corporation Navigating within the Operator’s Console Use the following keys to move around the Operator’s Console screens. You can also use the mouse to move the cursor to the desired field. To Perform this Function: Select function from main menu...

  • Page 9: Port Location

    Shelf (1- 20) For example: • Wireless Telephone in Shelf 2, slot 3, line port 10 – Port Location is 2.03.10 • Wireless Telephone in Shelf 1, slot 5, line port 1 – Port Location is 1.05.01 • Base Station associated with Shelf 3, slot 3, Base Station Port 2 - Port Location is 3.03.02...
  • Page 10 Add, delete, or edit information for lines and Base Stations associated with each Interface Module (port card), and define the host telephone system type for the module. Also move or delete a whole Interface Module. Summarizes status and alarm information for system.

  • Page 11: System Configuration

    Configure Interface Modules (Port Cards) (F4-Portcard Configuration Display and Administration) This option allows you to define the type of host telephone system to which the Interface Module (port card) connects and input or edit information about lines and Base Stations (RCUs). The function also allows you to search line and RCU information for specific data.
  • Page 12 4. Enter the search criteria, then press Enter. Define Interface Module (Portcard) Type Each Interface Module in the system must be assigned a type which defines the type of host telephone system with which the card will interface. 1. From the Portcard Configuration Display and Administration...
  • Page 13 Serial Number inside the battery compartment under the battery. Double-check this number when it is entered. If the serial number is entered incorrectly the telephone will not function and will appear to be defective. User name or any other information. Do not enter quotes (“) in this field Note or an error message will display.
  • Page 14 SpectraLink Corporation Configure Base Stations (RCUs) This procedure associates a Base Station with a specific port location. It also assigns the Base Station’s frequency offset, and allows you to enter a description of the location. Refer to the completed Base Station Location Form from Link 3000 MCU: Installation for locations and circuit IDs of Base Stations.
  • Page 15 SpectraLink Corporation If this Base Station is isolated from all other Base Stations, enter Isolated? will disable the Listen Verify alarm for this Base Station. If this is not done, spurious alarms will be generated for this Base Station. If this Base Station is a High Density Base Station, enter High density? Density Base Stations are used with the ccLink WTS.
  • Page 16 SpectraLink Corporation Move Line/Base Station (RCU) This option lets you move a line or Base Station to a new port location. 1. From the Portcard Configuration (RCU) to be moved. Press Enter. 2. Select the Move Line 3. A pop-up screen prompts you to select a new shelf (cabinet) slot, and port location.

  • Page 17: Configure Mcu (F8-Configuration Display And Administration)

    Base Station. This may happen if the telephone is turned off or the user walks out of the coverage area during a call. The allowed range is from 1 to 600 seconds.
  • Page 18 SpectraLink Corporation Used by SpectraLink engineering. Leave the default entry (.30). Listen CRC Used by SpectraLink engineering. Leave the default entry (0). Listen Sig Pcnt Signal compression type. Mu-law is standard format in most Companding Type host telephone systems in North America. A-law is typically used in Mexico. If the companding type of the MCU does not match the host telephone system’s...

  • Page 19: Program Mcu Macros (F6-Mcu Macros Display)

    SpectraLink Corporation Program MCU Macros (F6-MCU Macros Display) See the LinkPlus Interface Guide for Analog Systems for additional information about planning and programming the interface. Macros apply only to analog interfaces and Open Application Interface (OAI) function key assignments. 1. Press F6 to enter the...
  • Page 20 On the Macro definition screen, enter the following sequence next to 9,,5551234 The number of pause entries (commas) depends upon how quickly your telephone system accesses outside dial tone. To have...

  • Page 21: Program Telephone Menus (F9-Pt Menu Administration)

    You can customize one (and only one) menu for each type of host telephone system at your location, up to a maximum of eight menus. All handsets assigned to a specific type of host telephone system will use the same custom menu.
  • Page 22 Be sure your entries correspond to the system macros (analog systems) or the telephone system programming (digital systems). If you are assigning OAI features, be sure the key was defined as an OAI key in the system macros.

  • Page 23: Program Com Ports (F10-Com Port Administration)

    If the COM port is set to CDR, the Link WTS will output a Call Detail Record (CDR) every time a user makes or receives a Wireless Telephone call. The CDR output is a comma-delimited ASCII text string containing the following call information: •...
  • Page 24 A software tool - CDR Capture, running under Windows 95 or higher - is available from SpectraLink for this task. • Save the data to a serial port data buffer box, such as a Western Telematics Pollcat CRB-256.

  • Page 25: System Status

    SpectraLink Corporation System Status This section explains how to use the Operator’s Console to check the status of the Link WTS and its components. (F1) Shows information about the controller cards in each Supervisor State Display shelf. Portcard (Interface Module) State Display Modules, Wireless Telephones, and Base Stations (RCUs).
  • Page 26 High water mark and the number of times the broadcast queue has Broad Hi/Ovf overflowed. Overflow should be The depth of the fullest queue in the system. Used by SpectraLink Fullest Queue engineering. The version of the system configuration (macros, menus etc.) Sys Cfg Ver Shows the status of the system configuration.
  • Page 27 SpectraLink Corporation Amount of time the Interface Module (port card) config has been in the PC Cfg Time cfg state. Supervisor State Display – Menu of Options From the Supervisor State Display options for the selected shelf. Displays details about this shelf (cabinet). See following section.
  • Page 28 10 dots (one for each card between slots 3 and 12). If a dot ( ok or has been used. If a displays if there is no card plugged into a slot. Supervisor UART. Used by SpectraLink engineering. SC UARTs Part Number: 72-0059-02-J.doc...
  • Page 29 Shelf Controller, Interface Module, and Remote Shelf (if installed), Interface Module Type 2, and Wireless Telephone. The 1- to 3-digit IDs of these can be different, but the 3-digit IDs of each version number should be the same (e.g. 6.006, 7.006) except for the PT, which may have an unrelated number.
  • Page 30 Software version number of the Shelf Controller. Part Number: 72-0059-02-J.doc Running ), indicates a problem with cabling between Shelf . Used by SpectraLink engineering. An exclamation point ( ) indicates an alarm on that card. displays, the highway is disabled or not used yet. A These are sub-components of the shelf.
  • Page 31 SpectraLink Corporation PT Active Function– Handset Summary screen shows up to 12 active items. An item can be : PT Active • An active handset. Each entry shows the port location, note associated with the handset, extension, Base Station on which the handset is communicating, and the Base Station’s note.

  • Page 32: Remote Card Options

    SpectraLink Corporation Remote Card Options If the system has T1 remote cards installed, select submenu to display information about the cards. The following options are available. Show Remotecard Detail (near and far). Edit Remote Cabinet Configuration connections and synchronization. See Link 3000 MCU: T1 Remote Module Installation for more information.
  • Page 33 SpectraLink Corporation Current delay (skew) on T1 A/B. T1 Delay Amount of time the remote card has been running. RC Uptime Remote card state. In normal function, state is RC State Reason for the last remote card reset. Reset Reas...
  • Page 34 SpectraLink Corporation Clear Remote Card Alarms 1. From the Supervisor State Display number of the shelf to be checked, and press Enter. 2. Select Remotecard Options • Select Clear Near Remote Card Alarm the local site. • Select Clear Far Remote Card Alarm the remote site.

  • Page 35: Portcard State Display(F2)

    SpectraLink Corporation Portcard State Display(F2) This screen shows detailed information about the Interface Module (port card). The Interface Module’s shelf and slot are shown on the top line, followed by the number. Under this is information about the Lines and Base Stations (RCUs).
  • Page 36 Clear MCU/CT/DAA Alarms Resets the Interface Module (port card). Similar to unplugging and Reset Portcard replugging the card. Access to diagnostic information. Use by SpectraLink Advanced Functions engineering. Select Cabinet/Portcard Station. See section 3.1 Configure Interface Modules (Port Cards) (F4-Portcard Configuration Display and Administration).
  • Page 37 Shows alarm if the handset associated with the line is in alarm. Digital Alarm interface only. If active, the Base Station the telephone is communicating with. Number of resyncs for this line. Resyncs Number of times the line accessed a full Base Station.
  • Page 38 Clear MCU/CT/DAA Alarms Resets the Base Station (RCU) selected. Reset RCU Resets the Interface Module (port card). Reset Portcard Access to diagnostic information. Used by SpectraLink Advanced Functions engineering. Select Cabinet/Portcard Station. See section 3.1 Configure Interface Modules (Port Cards) (F4-Portcard Configuration Display and Administration).
  • Page 39 Shows alarm if this Base Station is in alarm. Alarm If a handset is communicating with this Base Station, the ID of that telephone. Lines Number of times the Base Station has downloaded in the current period. Downloads...

  • Page 40: Hiway State Display (F3)

    SCB 8-12 • Current Time Slots/Highwater mark (example above shows 3/15). • Time full (full = carrying 48 active calls) • Error counts: used by SpectraLink engineering only. Part Number: 72-0059-02-J.doc is the first half of the shelf, SCA 3-7 is the second half of the shelf, Slots 8 through Operator’s Console...
  • Page 41 SpectraLink Corporation Press Enter to display details about each time slot ( Each half-shelf has a total of 48 time slots. The report summarizes current usage of each time slot: • : Line or RCU (Base Station) based • Port address of the handset using that time slot •...

  • Page 42: System Activity And Alarm Display (F5)

    SpectraLink Corporation System Activity and Alarm Display (F5) This function shows a snapshot of system activities and alarms. Rows show information for each Shelf. Columns slot in the shelf. For example: To see details, use the arrow keys to select the desired shelf or slot and press Enter.

  • Page 43: Diagnostic Procedures

    SpectraLink Corporation Diagnostic Procedures Listen Verify Test Listen Verify is a daily Base Station test used to ensure that the Base Stations are functioning properly. This test requires that each Base Station in turn stop transmitting so that it may listen to all the other Base Stations.
  • Page 44 SpectraLink Corporation The Base Station is close to locking out because it is too close to another Strong one. The Base Station has locked out. Lockout The Base Station barely heard another Base Station. Weak This report points out possible problems with Base Station locations. If a Base Station has a problem, look at the Listen Verify data for that Base Station.
  • Page 45 SpectraLink Corporation If signal levels indicate problems, you may need to relocate Base Stations. For example: Signal Level Range -38 to –45 dBm -46 to –75 dBm -76 to -102 dBm This table is a guideline only. Use the floor plans for the facility as a guide for planning Base Station moves.

  • Page 46: Backups

    SpectraLink Corporation Backups System configuration information is stored in the System Controller card. The system automatically transfers config information to the controller when updates are made. However, it does not automatically save a copy to the Operator’s Console PC. If the System Controller card fails and there is no backup on the PC, all handsets and Base Stations will need to be re-registered.

  • Page 47: Alarms

    SpectraLink Corporation Alarms The Link WTS software constantly monitors system components for problems. If a problem is detected, the system will flag the problem with an alarm. Alarms are displayed in two places: LEDs The front panels of all system cards (System Controller card, Shelf...
  • Page 48 SpectraLink Corporation Alarms, 26, 30, 49 COM Port, 25 Interface Module, 37 remote card, 35 Shelf controller, 32 System, 44 System Controller card, 31 T1 Remote Module, 36 A-law, 20 Backups, 48 Base Station Configuration, 16 Moving, 18, 47 Offset, 17...
  • Page 49 SpectraLink Corporation COM Port, 25 Macro Function keys, 21 Offset Defining, 16 Reuse, 17 Operator's Console Connecting, 9 Main Menu, 11 Navigation, 10 PBX type, 14 Period, 37 Pocket Telephone. See Wireless Telephone Port card. See Interface Module Port location, 11...

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