SpectraLink 6020 User Manual
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SpectraLink 6020 User Manual

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SpectraLink
®
6020 Wireless
Handset
User Guide
February 2013
|
1725-36729-001 Rev E

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Summary of Contents for SpectraLink 6020

  • Page 1 SpectraLink ® 6020 Wireless Handset User Guide February 2013 1725-36729-001 Rev E...

  • Page 2: Patent Information

    Model Numbers and Product Compatibility The information in this document pertains only to SpectraLink 6020 Wireless Handsets, Battery Packs, and chargers. Use only the products listed below with your 6020 handset as identified by the model number located on the label of the product.

  • Page 3: Table Of Contents

    SpectraLink® 6020 Wireless Handset User Guide Contents Introduction ....................... 5 Chapter 1: The Handset ..................... 6 Modes of Operation ........................6 Menu Navigation ........................6 Handset Displays ........................6 Standby Mode Display ......................7 Shortcut Keys ..........................7 Status Bar Indicators ......................... 7 Softkey Labels ..........................
  • Page 4 SpectraLink® 6020 Wireless Handset User Guide Headsets ..........................22 Chapter 5: Handset Administration ................23 FAQs............................23 How does the handset power off and power on? ............. 23 How do I place a call and terminate a call? ..............23 Can I change the ring? ......................

  • Page 5: Introduction

    SpectraLink® 6020 Wireless Handset User Guide Introduction Your SpectraLink 6020 Wireless Telephone is a state–of-the-art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area covered by this system.

  • Page 6: Chapter 1: The Handset

    SpectraLink® 6020 Wireless Handset User Guide Chapter 1: The Handset Modes of Operation Your handset has four modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging.

  • Page 7: Standby Mode Display

    SpectraLink® 6020 Wireless Handset User Guide Standby Mode Display When the handset is in a call or in active mode, information from the telephone system in your facility displays. Information may include extension or telephone number of called or calling party, active line information, and softkeys that have been programmed by your system administrator.

  • Page 8: Softkey Labels

    SpectraLink® 6020 Wireless Handset User Guide Indicator Function Normal Nois The muted position is shared with the noise mode currently set either by using the Config softkey in the standby mode or through the menu. High Select Normal for most office environments; High for moderate background noise; or Severe Severe for extremely noisy conditions.

  • Page 9: Chapter 2: Getting Started

    SpectraLink® 6020 Wireless Handset User Guide Chapter 2: Getting Started Your Link 6020 Wireless Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incorporates advanced telephony features.
  • Page 10 SpectraLink® 6020 Wireless Handset User Guide Lock the keypad Press the Cfg softkey, then NavOK. Navigate to Phone Settings in the Config Menu for Keypad Autolock settings. Make an internal call Press the START key, wait for a dial tone, then dial the extension.
  • Page 11 SpectraLink® 6020 Wireless Handset User Guide Adjust the headset volume Press the up/down volume buttons on the side of the handset during the call. Place a call on hold Press the Hold softkey. Resume a held call Press the LINE key followed by the line number key.
  • Page 12 SpectraLink® 6020 Wireless Handset User Guide You can disable the noise mode soft key so that it does not display while the phone is in standby and only appears while the phone is ringing or in a call. The Enable/Disable NM Softkey option is on the Phone Settings menu.

  • Page 13: Chapter 3: Advanced Features

    SpectraLink® 6020 Wireless Handset User Guide Chapter 3: Advanced Features Facility-Specific Features Press the FCN key while off-hook or in a call to display the the menu options programmed for advanced telephony features such as transfer, conference, and voicemail. Contact your system administrator for more information about custom features available in your facility.

  • Page 14: The Config Menu

    SpectraLink® 6020 Wireless Handset User Guide caps CAPS 7 p q r s 7 P Q R S 8 t u v 8 T U V 9 w x y z 9 W X Y Z * . - _! $ % & ’ ( ) + , : ; / \ = @ ~ <space>...

  • Page 15: Changing Ring Settings

    SpectraLink® 6020 Wireless Handset User Guide Default Profile Settings Setting/Profile Silent Vibrate Soft Loud Custom Ring Cadence Telephone Telephone Telephone Ring Tone Tone 1 Tone 1 Tone 1 Tone 1 Tone 1 Ring Volume Vibrate Cadence Telephone Telephone Ring Delay...

  • Page 16: Config Menu Options

    SpectraLink® 6020 Wireless Handset User Guide Config Menu Options February, 2013 | 1725-36729-001_E.docx...

  • Page 17: Chapter 4: Accessories

    SpectraLink® 6020 Wireless Handset User Guide Chapter 4: Accessories Accessories for the SpectraLink 6020 Wireless Telephone include three different charger models, three different Battery Pack models, headsets and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.

  • Page 18: Charging Tips

    SpectraLink® 6020 Wireless Handset User Guide • Any battery which exhibits swelling, cracking or other abnormality should be disposed of promptly and properly. • DO NOT DISPOSE OF THE BATTERY PACK WITH YOUR DOMESTIC WASTE. TAKE USED BATTERY PACKS TO AN APPROPRIATE COLLECTION POINT FOR RECYCLING OR SEND THEM BACK TO YOUR SUPPLIER OR SERVICING AGENT.

  • Page 19: Charger Models

    SpectraLink® 6020 Wireless Handset User Guide Charger Models Three charger models are available for the SpectraLink 6020 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack.

  • Page 20: Dual Charger

    SpectraLink® 6020 Wireless Handset User Guide Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.

  • Page 21: Quad Charger

    SpectraLink® 6020 Wireless Handset User Guide Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

  • Page 22: Carrying Options

    SpectraLink® 6020 Wireless Handset User Guide Carrying Options The following options are available for handset protection and easy handset carrying and removal. Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. Swivel belt clip: Swivel-style belt clip that attaches to the back of the handset with full 360 degree swivel or eight-position ratchet options.

  • Page 23: Chapter 5: Handset Administration

    SpectraLink® 6020 Wireless Handset User Guide Chapter 5: Handset Administration FAQs How does the handset power off and power on? The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key.

  • Page 24: How Long Does The Battery Pack Hold A Charge

    SpectraLink® 6020 Wireless Handset User Guide How long does the Battery Pack hold a charge? There are three different Battery Pack models and each has a different charge capacity. The type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

  • Page 25: Appendix A: Specifications

    SpectraLink® 6020 Wireless Handset User Guide Appendix A: Specifications Radio frequency 902–928 MHz Transmission type Frequency Hopping Spread Spectrum (FHSS) FCC certification Part 15.247 Voice encoding ADPCM (Proprietary) Transmit power Up to 100 mW peak, < 10 mW average Display Up to six lines of text plus one icon status row and one row for softkey labels.

  • Page 26: Appendix B: Cleaning And Drying The Handset

    Appendix B: Cleaning and Drying the Handset The SpectraLink 6020 Series Wireless Handsets have been tested for resistance to cleaning chemicals per IEC 60068-2-74 (1999). Exposure of the 6020 handsets to Lysol® or diluted bleach poses little risk of functional or cosmetic damage. •...
  • Page 27 SpectraLink® 6020 Wireless Handset User Guide • The following products should NOT be used on the SpectraLink wireless handset: o Do not use cleaning products containing quaternary ammonium compounds,1 such as CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and Sani-Cloth®...

  • Page 28: Appendix C: Safety Information

    SpectraLink® 6020 Wireless Handset User Guide Appendix C: Safety Information Each SpectraLink family of products only works with other members of the same family. If you have any questions about product compatibility, contact your system administrator. SpectraLink 8000/6020 Series The SpectraLink 6020 Wireless Telephone shares accessories with the SpectraLink 8020/8030 Wireless Telephone models.

  • Page 29: Wireless Telephones

    SpectraLink® 6020 Wireless Handset User Guide • Never use a non-SpectraLink charging unit as it could damage the Battery Pack. • Use only the original plug-in power adapter for the chargers. • Contact your service representative for assistance if you have a faulty Battery Pack or a problem with your charger.

  • Page 30: Electromagnetic Interference And Compatibility

    SpectraLink® 6020 Wireless Handset User Guide Polycom recommends that standard acceptance procedures be followed prior to operating this equipment in proximity of life-support systems. Operational Warnings Certain operational environments are potentially hazardous. Please read the following text carefully to ensure that you understand the handset’s operating conditions.

  • Page 31: Fcc Statement

    SpectraLink® 6020 Wireless Handset User Guide • Use the ear opposite the pacemaker to minimize the potential for interference • Turn the handset off immediately if you have any reason to suspect that interference is taking place Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.

  • Page 32: Informations Concernant La Sécurité

    • Utilisez exclusivement des batteries SpectraLink avec les chargeurs SpectraLink. • N’utilisez jamais de chargeurs autres que ceux de la gamme SpectraLink car ils risqueraient d’endommager la batterie. • Utilisez toujours l’adaptateur d’alimentation fourni avec les chargeurs.

  • Page 33: Avertissements Concernant Le Fonctionnement

    SpectraLink® 6020 Wireless Handset User Guide 15 des normes de la FCC, annulant alors votre droit d'utiliser cet appareil. AVERTISSEMENT : Les produits de Polycom ne contiennent aucune pièce réparable par l'utilisateur. Pour toute réparation, adressez-vous à un technicien qualifié.

  • Page 34: Utilisation Au Volant

    SpectraLink® 6020 Wireless Handset User Guide Établissements particuliers Pour éviter les interférences électromagnétiques et tout problème de compatibilité, mettez votre combiné hors tension dans tout établissement où des panneaux vous invitent expressément à l’éteindre. Les hôpitaux ou les centres de santé sont susceptibles d’utiliser des équipements sensibles à...

  • Page 35: Specific Absorption Rate (Sar) Information

    SpectraLink® 6020 Wireless Handset User Guide Specific Absorption Rate (SAR) Information Your wireless handset is a low power radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) adopted radio frequency (RF) exposure guidelines with safety levels for hand-held wireless handsets.
  • Page 36 SpectraLink® 6020 Wireless Handset User Guide SAR information on this model handset is on file with the FCC. You can find it under the Display Grant section at http://www.fcc.gov/oet/ea after searching on the FCC ID number found on the handset label inside the battery compartment.

  • Page 37: Appendix D: End User License Agreement For Polycom Software

    SpectraLink® 6020 Wireless Handset User Guide Appendix D: End User License Agreement for Polycom Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or Polycom, Inc., for the Polycom Software Product licensed by Polycom, Inc.
  • Page 38 SpectraLink® 6020 Wireless Handset User Guide Reservation. Polycom reserves all rights in the Software Product not expressly granted to you in this Agreement. 3. SUPPORT SERVICES. Polycom may provide you with support services related to the Software Product (“Support Services”). Use of Support Services is governed by the Polycom policies and programs described in the Polycom-provided materials.
  • Page 39 SpectraLink® 6020 Wireless Handset User Guide POLYCOM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE SOFTWARE PRODUCT DOES NOT EXIST OR WAS CAUSED BY YOUR OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,...

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