Alpha ESS SMILE-B3-PLUS Owner's Manual
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Alpha ESS SMILE-B3-PLUS Owner's Manual

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Summary of Contents for Alpha ESS SMILE-B3-PLUS

  • Page 1 Owner’s Manual SMILE-B3-PLUS SMILE-BAT-5P...
  • Page 3 1.1 Copyright Declaration This manual is under the copyright of Alpha ESS Co., Ltd with all rights reserved. Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual. Please do not operate the product before reading through the manual.

  • Page 5: Table Of Contents

    4.4 System Operation Status Maintenance 5.1 Function Checks 5.2 System Faults/Errors System Monitoring 6.1 Wi-Fi Configuration 6.2 System Registration 6.3 Alpha ESS App Features Emergency Situations 7.1 Emergency Handling Plan 7.2 Fire 7.3 Leaking Batteries 7.4 Wet Batteries 7.5 Damaged / Decommissioning Battery...

  • Page 6: Installation & Commissioning Checklist

    INSTALLATION & COMMISSIONING Installation & Commissioning Checklist (For Installers Only) Following the SMILE B3 Plus installation, you must ensure the below checklist is completed and a record of the same is shared with your system provider. It’s also recommended to retain records of the equipment installed. Items Description System Provider (Contact details)

  • Page 7: Induction Requirements

    INSTALLATION & COMMISSIONING 2.1 Induction requirements (For Installers Only) Following the SMILE B3 PLUS installation, ensure that the system owner or nominated representative is provided the following information: • Demonstration of the System shutdown & Start-up procedures, • Introduction to the system manual, •...

  • Page 8: Important Safety Precausions

    Important Safety Precautions This Owner’s Manual contains essential instructions to be followed while operating the Alpha ESS SMILE B3 PLUS system. Please note the following safety symbols that appear throughout this document that indicate dangerous conditions, relevant warnings, and notes to facilitate best results. Improper use of this system poses a risk of injury or death to the user or third party, as well as damage to the product.
  • Page 9 • If the moisture penetrates the system (e.g. due to casing damage), please do not operate the system and contact Alpha ESS immediately for further troubleshooting. • If you come into contact with the electrolyte, please wash affected area with water immediately, and consult a doctor immediately.
  • Page 10 SAFETY Symbol Explination Beware of a danger zone. This symbol indicates that the product must be additionally grounded if additional grounding or equipment bonding is required at the installation site. Beware electrical voltage. The products operates at high voltages. Beware hot surface. The product can get hot during operation.
  • Page 11 SAFETY Symbol Explination Beware of chemicals. Risk of chemical burns to skin. Risk of explosion. Risk of electrolyte leakage. Use eye protection. Fire, naked flame and smoking prohibited. Install out of reach of children, Recycling code. Marking for transport of dangerous goods. UN38.3 The product passes the certifications of the UN38.3 Owner’s Manual...

  • Page 12: Smile B3 Plus

    The SMILE B3 PLUS has two separate components, • Primary Unit (SMILE-B3-PLUS) – Battery pack with an Integrated Inverter. • Secondary Unit (SMILE-BAT-5P) – Battery pack only (optional) Primary Unit (SMILE-B3-PLUS) •...

  • Page 13: Technical Specifications

    SMILE B3 PLUS 4.1 Technical specifications System Specifications Rated Apparent Power 3000 VA IP Protection IP65 640 x 640 x 640 x 640 x 640 x 640 x Dimensions (W x D x H) 250 x 250 x 250 x 250 x 250 x 250 x Weight (kg)

  • Page 14: Operating Priciple

    SMILE B3 PLUS 4.2 Operating Priciple The system is designed to operate based on the data measured by the Grid & PV CTs. The former constantly measures the Electricity consumption of the house and the latter measures the power generated by the Solar PV system. When the Solar production >...

  • Page 15: System Operation Status

    Turn off the Main Switch Energy Storage (Battery) within the switchboard. 4.4 System Operating Status On the Primary Unit (SMILE-B3-PLUS), there are three LEDs indicating the status of system parameters, i.e., Normal operation, System Fault and COM (communication). The table below describes different LED states and their description.

  • Page 16: Maintenance

    SMILE B3 PLUS In addition to the Operating Status Indicators, both the Primary and Secondary Units have an additional LED Battery State Indicator located on their front covers, that have a range of functions. They indicate the Battery State of Charge (or SoC) as follows, Description SOC<5%...

  • Page 17: Function Checks

    If the system displays an Error Code (as shown below), please contact your installer or system provider urgently for further resolution. Do not attempt to resolve the error by yourself or with the help of an unauthorised (non-Alpha ESS) technician, as this may void the Warranty of the product.

  • Page 18: System Monitoring

    SMILE B3 PLUS System Monitoring Download and install the Alpha ESS App via the QR Code or search; • iOS – Alpha-ESS on the App Store (apple.com) • Android – Alpha ESS – Apps on Google Play 6.1 Wi-Fi configuration •...
  • Page 19 SMILE B3 PLUS • After establishing a successful connection, return to the Alpha ESS App and click Next. The app will display a list of Wi-Fi networks available in the region. Find your Wi-Fi network, enter the Username and Password and hit Submit.

  • Page 20: System Registration

    Follow the prompts in the e-mail to create a new password. 6.3 Alpha ESS App Features Login to the Alpha ESS app using your credentials to access your SMILE B3 PLUS system information. Homepage The homepage provides an overall breakdown of the user’s energy usage (in kWh), including Solar PV...
  • Page 21 SMILE B3 PLUS Definitions – • PV generation: the total amount of generated electricity on that day. • Profit: the income from feed-in electricity, self-consumption as well as peak- load shifting in a day. • Self-consumption ratio: (PV total generation-total electricity sold / PV total generation; • Self-sufficiency ratio: (Load total consumption – total grid consumption) / Load total consumption. •...
  • Page 22 SMILE B3 PLUS Statistical Diagram Click Statistics on the home page to view the Statistical Diagram. Select the energy graph or specific range of dates to view your historical data corresponding to that period. Users can also toggle between Day, Month, Year and Since Installation to view relevant energy data. Description: All values are displayed in kWh.
  • Page 23 SMILE B3 PLUS On this page, you can set electricity purchase price, purchase period, Feed-in tariff price and currency, then hit save. User Information Settings The user can update their personal Information including Country, Email address, City, Detailed address & Contact number and hit Save once completed.

  • Page 24: Emergency Situations

    SMILE B3 PLUS Emergency Situations Please follow the below instructions in case of an emergency, 7.1 Emergency Handling Plan • Disconnect the Main Switch Energy Storage (Battery) within the switchboard • Disconnect the Main Switch Normal Supply of the building/premises. •...

  • Page 25: Wet Batteries

    Damaged batteries are dangerous and must be handled with the utmost care. They are not fit for use and may pose a danger to people or property. • If the battery pack seems to be damaged, contact Alpha ESS (or an authorised system provider) to organise an electrician to remove the battery and return the product for further troubleshooting.

  • Page 26: Warranty Conditions

    5 years product warranty (10 years battery performance warranty for SMILE-BAT-5P, SMILE-B3-PLUS) from the earlier of (i) the date the energy storage system is installed at the end user’s property or (ii) the date six months after the...
  • Page 27 WARRANTY We will endeavour to replace Products with identical products. However, due to technological advancements, that Product may not be available. In these cases, we will supply another type of product of at least the same value and standard, although the replacement product may be a different size, shape, color and/ or capacity.
  • Page 28 WARRANTY Battery Performance Guarantee Upon the granting of the Warranty (with internet connection), we guarantee as follows: For systems operate under self-consumption mode, we warrant that each battery module retains at least eighty percent (80%) of its usable capacity for 120 months from the earlier of (i) the date the battery storage system is installed at the end user’s property (ii) the date two months after the Product being sold to another business or...
  • Page 29 WARRANTY directly or a reseller where the Products have been sold to the reseller by us directly. • Any warranty claim under this Warranty must meet the requirements set out below in the “How to Make a Warranty Claim” section. •...
  • Page 30 WARRANTY This Warranty does not apply to damage caused by continued use of the Product after it is known, or would have been known with regular servicing, it is defective. Customer’s assistance in returning the faulty unit: Following the receipt of the replacement unit, the customer must return the allegedly faulty unit in the same packaging material as the replacement unit.
  • Page 31 Contact Details This warranty is offered by [Alpha ESS Australia Pty. Ltd., Unit 1, 2 Ralph Street Alexandria NSW 2015]. For any questions, please contact +61 1300 968 933.

  • Page 32: Safety Data Sheets

    Section 1. Identification Product Identifier: Details of Manufacturer or Product Name: Energy Storage System Importer: Rechargeable Lithium-ion Battery Alpha ESS Australia PTY. Ltd. Models: SMILE-BAT-10.1P Suite 1, Level 1, 530 Botany Road, SMILE-B3-PLUS Australia, Alexandria, NSW, 2015 +61 (0) 402 500 520 Other Means of Identification: australia@alpha-ess.com...
  • Page 33 SAFETY DATA SHEETS Section 5. Fire-fighting measures Suitable extinguishing media: In case of fire suitable extinguishing media: carbon dioxide or dry chemical. Use Novec 1230, FM-200, or dioxide extinguisher. ABC extinguishers are not effective when the battery pack is on fire. Special hazards arising from chemical: Contents react with water.
  • Page 34 SAFETY DATA SHEETS Section 9. Physical and chemical properties Appearance: Battery Physical state: Solid Colour: Not Determined Not Determined Odour type: Odourless Odour threshold: Not Determined Not Determined Melting point: Freezing point: Not Determined Boiling point: Boiling range: Not Determined Not Determined Flash point: Evaporative rate:...
  • Page 35 Section 14. Transport information Alpha ESS Product listed in Section 1 is designed to comply with standard international shipping regulations including the UN Recommendations on the Transport of Dangerous Good; the IATA Dangerous Goods Regulations and the International Maritime Dangerous Goods Code.
  • Page 36 Alpha ESS Australia Pty. Ltd. Unit 1, 2 Ralph Street Alexandria NSW 2015 AUSTRALIA +61 1300 968 933 www.alpha-ess.com.au australia@alpha-ess.com...

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