Alisse
English
P/N 041824 Rev. A
10/2021
Alisse Keypads
Installation Instructions
8 V- 30 mA
Please Read Before Installing
IEC PELV / SELV / NEC
®
HomeWorks
HW-NW-KP-S1
HW-NW-KP-S1-E
HW-NW-KP-S2
HW-NW-KP-S2-E
HW-NW-KP-S3
HW-NW-KP-S3-E
Included Components
Keypad Assembly
Wiring Harness
Use these instructions to install the model numbers listed above.
Important Notes
Install in accordance with all national and local electrical codes.
Lutron recommends that wallstations be installed by a
qualified electrician.
Do not connect high-voltage power to low-voltage terminals. Improper
wiring can result in personal injury or damage to the control or to
other equipment.
Environment: Ambient operating temperature: 32 °F to 104 °F
(0 °C to 40 °C), 0% to 90% humidity, non-condensing. Indoor use only.
Cleaning: For disinfecting keypad, please refer to app note:
http://www.lutron.com/TechnicalDocumentLibrary/048758_Cleaning_
Recommendations_for_Lutron_Products.pdf
Backboxes:
Square-style backbox dimensions: 2.95 in H × 2.95 in W × ≥ 1.4 in D
(75 mm H × 75 mm W × ≥ 35 mm D)
Round-style backbox dimensions: f 2.68 in × ≥ 1.4 in D
( f 68 mm × ≥ 35 mm D)
Please review Alisse Keypads - Round Backbox Installation
Best Practices Application Note #791 (048791) at www.lutron.com/Alisse
Base Unit Wiring
• The total length of wire on a wired QS link is not to exceed 2000 ft (610 m).
• Wiring may be in a daisy-chain, star, or T-tap configuration.
• See Alisse QS Keypad Base Unit Install at www.lutron.com/Alisse for reference.
System Programming: Programming and activation (addressing) must be
accomplished through the system software.
Engraving: Engraving must be specified when ordering the keypad.
See engraving.lutron.com/alisse for engraving details.
Customer Assistance:
U.S.A. / Canada: 1.844.LUTRON1 | Europe: +44.(0)20.7680.4481
Mexico: +1.888.235.2910 | Brazil: +55 (11) 3257-6745
Other Countries: +1.610.282.3800
www.lutron.com / support | forums.lutron.com
Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA 18036-1299
Installation
!
1.
WARNING — Shock Hazard. May result in Serious Injury
or Death. Turn off power at the circuit breaker before installing
the unit.
Backbox
Class 2
Square Backbox
Round Backbox
Base Unit Adapters
S1: One & Two
S3: Three
R1: One & Two
Column
Column
Square Backbox
Square Backbox
*
Note: Square adapters are not compatible with round backboxes. Likewise, round adapters are not
compatible with square backboxes.
One & Two Column (Two Column Square Backbox shown)
One & Two Column Adapter Ring
Wiring Harness
Base Unit Mounting Screws (2)
(Included with square base unit)
Keypad Assembly
Three Column (Three Column Round Backbox shown)
Three Column Adapter Ring
Wiring Harness
Base Unit Mounting Screws (2)
(Included with the backbox)
Keypad Assembly
1
Note: Certain aspects of round box installations require special attention.
See Alisse Keypads - Round Backbox Installations Best Practices Application Note #791 (048791) at
www.lutron.com/Alisse
Note the orientation of the screws.
2
Lutron, HomeWorks, and Alisse are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries.
All other product names, logos, and brands are property of their respective owners. ©2015-2021 Lutron Electronics Co., Inc.
2. Remove the construction cover from the base unit (if present) by
pulling from the corner.
3. Connect the keypad to the base unit.
a. Connect one end of the wiring harness (provided with the keypad)
to the base unit.
b. Connect the other end of the wiring harness to the keypad.
Keypad to Base Unit Wiring
R3: Three
Column
Column
Round Backbox
Round Backbox
Backbox (Square)
Base Unit
2
IGNORE DETAILS A AND B
IGNORE DETAILS A AND B
DETAIL B
SCALE 2:1
DETAIL A
SCALE 2: I
4. Snap the keypad assembly onto the base unit, aligning the features
DETAIL B
SCALE 2:1
shown below in the keypad and the base unit. Do not pinch the wires.
DETAIL A
SCALE 2: I
Backbox (Round)
1
Base Unit
2
5. Turn on the power.
T
roubleshooting Guide
Symptom
Keypad LEDs do not change
when the button is pressed.
Keypad LEDs do not turn on.
Keypad LEDs scrolling
upward.
CCIs do not function
as intended.
Base unit button does not
function as intended.
Base unit LED flashing Green.
Base unit LED flashing Blue.
Base unit LED flashing Red.
Wiring Harness
Keypad does not sit flush to
the wall surface.
Keypad won't snap
onto adapter.
Returning Keypads to Factory Settings
Returning a keypad or base unit to its Factory Settings will remove the
keypad and base unit from the system and erase all programming.
1. Triple tap any button on the keypad or the base unit button. DO NOT
release after third tap.
2. Keep the button pressed on the third tap until all the LEDs start to flash
slowly (approximately 3 seconds).
3. Immediately release the button and triple tap the button again.
The LEDs on the keypad and the base unit will flash quickly.
The keypad has now been returned to Factory Settings.
Warranty:
http://www.lutron.com/TechnicalDocumentLibrary/043492.pdf
https://www.lutron.com/TechnicalDocumentLibrary/Intl_Warranty.pdf
Note: Contact your local Lutron representative for replacement parts
Replacement Adapters
NW-A-S1 (Square backbox one & two column adapter)
NW-A-S3 (Square backbox three column adapter)
NW-A-R1 (Round backbox one & two column adapter)
NW-A-R3 (Round backbox three column adapter)
Replacement Wiring Harness
NW-WH
FCC/IC Information
Please visit www.lutron.com/FCC
Possible Causes
• Miswire or loose connection of the keypad
to the base unit harness.
• Device programmed incorrectly.
• Miswire or loose connection of the keypad
to the base unit harness.
• Keypad damaged and not turning on.
• Miswire or loose connection at the wired
QS link.
• Miswire or loose connection at the wired
CCI link.
• Device programmed incorrectly.
• No loads connected to the same link as
the base unit. (Prior to programming, only
loads on the same link as the base unit will
toggle on / off.)
• Device programmed incorrectly.
• No communication with the QS processor.
• Device working properly.
• Device receiving updates from the
QS processor.
• No communication with the QS processor.
• Wrong adapter for backbox shape.
• Backbox is not mounted flush to the wall.
See Application Note #791 (P/N 048791).
• Adapter mounted upside down, ensure
adapter and keypad alignment features
correctly align. See Step 3 for reference.
• Incorrect adapter for the backbox shape used.
• Incorrect adapter for the number of
keypad columns.
• Backbox is not mounted flush to the wall.
See Application Note #791 (P/N 048791).
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