Lutron Electronics STWD-1B Installation Instructions

Troubleshooting Guide
Keypad is working properly when LEDs
Technical and Sales Assistance
If you need assistance, call the toll-free Lutron
Technical Support Center. Please provide exact
model number when calling.
(800) 523-9466 (U.S.A .• Canada and the Caribbean)
Other countries call:
Tel: (610) 282-3800
Fax: (610) 282-3090
Visit our Web site at www.lutron.com
Lutroo ElectroniCS Co~, Inc.
7200 Suter Road
Coopersburg,
PA 18036-1299
LUTRON®
the U.S~A. 4103 PIN 043-101 Rev. B
up and loads respond as buttons are pressed.
LIMITED WARRANTY
lutmn will, at its option, repair or rep~ace any unit that
IS
defective 1n materials or manufac~
tura within two years after purchase. For warranty service, relurn unit to place of purcha.se or
mail 10 Lulron at 7200 Suler Rd~, Coopersburg, PA 18036·1299,
Ihe Lutron Technical Supoort Cenler loll free at 800-523-94<16~
til eight years after the purchase.
Lutron representative.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, AND THE
·1MPlJEI)-WARAANTY OF MERCWAN1: A IiILITV-lS-LlMlTED
W-:rwo¥EARS~ROM~-UR.
CHASE. THIS WARRANTY DOES NOT COVER THE COST OF INSTALLATION,
REMOVAL OR REINSTALLATION, OR DAMAGE RESULTING FROM MISUSE, ABUSE.
OR IMPROPER OR INCORRECT REPAIR, OR DAMAGE FROM IMPROPER WIRING OR
INSTALLATION. THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUEN·
TIAL DAMAGES. LUTRON'S LIABILITY ON ANY CLAIM FOR DAMAGES ARISING OUT
OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION, DELIVERY,
OR USE OF THE UNIT SHALL NEVER EXCEED THE PURCHASE PRICE OF THE UNIT.
This warranty gives legal rights, and you may also have other
from slate to state.
SO the above limilalion may nol ..
tatlon of incidental or consequential
to you~
product may be covered by one or more of Ihe fallowing U.S. patents: 4.835,343;
D436.930; 0453.742; 0456.783; 0461.782; 0465,460; 0465,770; 0466,090; 04<16.091;
0466,484
and corresponding foreign palents. U.S. and loraign palenls
pending~
Lutron,
Claro
l
and HomeWorks are registered trademarks and Satin Colors and seeTouch are
trade~
marks of Lulron Electronics Co" Inc.
(I;)
2003 Lutron Electronics Co .• Inc~
-~
~HOMEW
KS
- ®
Installation Instructions
Please Read Before Installing
Overview
The STWO-1 B, -2B, -3B, -3BRL, -4B, -4FS, -4S, -4SIR,
-5B, -5FS, -5BRL, -6B, -6BRL, and -7B keypads are for
use with Home Works systems. The keypad buttons
are programmed with a personal computer using the
HomeWorks Utility.
to 32 keypads, each with a unique address, may
be connected to each keypad link on the HomeWorks
processor. A maximum of 300 LEOs may be connect­
ed per processor. Each see Touch keypad counts as
15 LEDs. To add capacity beyond 300 LEOs, refer to
the section about the HWI-PS in the HomeWorks
Technical Reference Guide (PIN 366-963).
Important Notes
Codes: Install in accordance with all local and nation ­
al electrical codes.
Environment: Ambient operating temperature:
0-40°C, 32-104°F, 0-90% humidity, non-condensing.
Indoor use
Wallplates: Lutron® Claro® and Satin CoiorsTM
wall plates are recommended for best color match and
aesthetic appearance. 00 not paint controls or
wallplates.
Cleaning: To clean, wipe with a clean damp cloth.
DO NOT use any chemical cleaning solutions.
Wallboxes: Lutron recommends using 3 1/2 in.
(89mm) deep wall boxes for easier installation.
Keypad Wiring: Keypad wiring may be in a daisy­
chain, star or t-tap configuration. Each home run on a
link may be up to 1,000 ft. (305m) and may contain up
to 10 keypad devices. The total length of wire on that
link (all home runs) may be up to 4,000 ft. (1220m).
tJini.T3Z~l<eypa:EraWrces-may be-praM'<t<:irr-ea.cl1·~·
processor link configured as a keypad link in the
HomeWorks Utility. An external power supply may be
required depending on the total current draw of all
keypad devices on the processor.
LUTRON®
Designer-style Wired seeTouchTM Keypads
STWD·1 B, ·2B, -3B, -3BRl, 4B, 4FS, 4S,
4SIR, -5B, ·5FS, ·58Rl, ·68, -68Rl, ·7B
15 V ;:::, 77 mA Class 2/PEL V
STWD-2B' STWO-3B' STWD·3BRL'
STWD-4FS' STWD·4S' STWD-4SIR'
STWD·5B· STWD-5FS'
STWD-5BRL' STWD-6B'
' I
~l
§
. c:=J
~J
I
STWD·6BRL' STWD-7B'
• WaliplatelAdapter purchased separately.
Symptom
Cause and Action
-----------
LEDs don't light up when buttons are pushed. Power is not present at keypad.
• Make sure HomeWorks® processor is
powered~
• Check for 15 VOC between pins 1 & 2 on the keypad connec ­
tor.
• Remove connector from back of keypad, check connections
and replace.
• Check the HomeWorks Utility to make sure the keypad is pro­
grammed and addressed correctly~
LEOs cycle from top to bottom sequentially.
Keypad is properly powered but is not communicating with the
processor.
• Verify that the processor is powered.
• Check that keypad wires 3 & 4 are properly connected.
• Check that keypad link is plugged into correct connector at
processor.
• Verify that link is configured for HWI keypads in the
HomeWorks Utility.
LEOs light when pressed, but the system response isn't correct. • Check keypad for proper address.
• Check system programming.
1