Ingenico iWL 25 Wireless Series User Manual page 95

Terminal User Guide
Fixed installation
If the device is to be used in a situation where it is not possible for the cardholder
to pick up and shield their PIN entry themselves, the device may be used without
PIN shield, but it must be installed in the following manner:
The device must be angled at 45 or more, so that oversight of the PIN entry from
a)
the rear of the device is not possible.
The device must either be fitted in a swivel stand, so that the customer can position
b)
the device in the best angle to prevent oversight or the device must be fixed in the
best possible position to prevent oversight if such a generic position exists in the
specific environment to which the device is installed.
The device environment must be accompanied with conspicuous notices and
c)
educational material which informs the customer to shield their PIN during PIN
entry.
The device must be deployed so that oversight from other customers, either in
d)
different payment lanes, or in other areas of the shopping environment, is
prevented. This may be achieved through the placement of the lanes and device,
so that the customer is automatically positioned between the device keypad and
other customers. Alternatively, it may be achieved by the environment in which the
device is installed, so that the checkout itself shields the PIN entry process.
The terminal is exclusively made for indoor use.
e)
If the above conditions are not fulfilled, a PIN shield must be used.
Positioning of the terminal on check stand must be in such a way to make
cardholder PIN (Personal Identification Number) spying infeasible.
Installing device on an adjustable stand must be in such a way that consumers can
swivel the terminal sideways and/ or tilt it forwards / backwards to a position that
makes visual observation of the PIN-entry process difficult.
Positioning of in-store security cameras must be such a way that the PIN-entry
keypad is not visible.
Page 94 iWL250 User Guide
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