Table of Contents

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G2000 series
Online Manual
Printer Functions
Overview
Printing
Scanning
Troubleshooting
English

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Summary of Contents for Canon PIXMA G2160

  • Page 1 G2000 series Online Manual Printer Functions Overview Printing Scanning Troubleshooting English...
  • Page 2: Table Of Contents

    Contents Using This Online Manual......... . 12 Trademarks and Licenses.
  • Page 3 Performing Maintenance Functions from Your Computer (Windows)....68 Cleaning the Print Heads............. 69 Cleaning the Paper Feed Rollers.
  • Page 4 Reducing the Printer Noise............123 Changing the Printer Operation Mode.
  • Page 5 Canon IJ Printer Driver........
  • Page 6 Canon IJ Status Monitor Description........
  • Page 7 Scanning with Favorite Settings..........Scanning Originals Larger than the Platen (Image Stitch).
  • Page 8 Preview Tab............. . 448 Scan Tab.
  • Page 9 Scanning Problems (Windows)..........508 Scanning Problems.
  • Page 10 If You Cannot Solve a Problem..........555 Repairing Your Machine.
  • Page 11 6000..............591 6800.
  • Page 12: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 13: Trademarks And Licenses

    Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 14 Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 15 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with the Work to which such Contribution(s) was submitted.
  • Page 16 appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of...
  • Page 17 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 18 Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 19 Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 20 IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer.
  • Page 21: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
  • Page 22 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 23: Using The Machine

    Using the Machine Printing Photos from a Computer Copying Originals...
  • Page 24: Printing Photos From A Computer

    Printing Photos from a Computer This section describes how to print photos with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Open the paper support (A). 2.
  • Page 25 The Guide Menu screen is displayed. Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 6. Click the Photo Print icon (F). 7. Click the folder (G) with photos you want to print. 8.
  • Page 26 10. Specify the number of copies, your machine name, media type, etc. (J). 11. Click Print (K). For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways.
  • Page 27: Copying Originals

    Copying Originals This section describes how to load originals and copy them to plain paper. 1. Open the paper support (A). 2. Pull out the paper output tray (B), then open the output tray extension (C). 3. Load paper vertically WITH THE PRINT SIDE FACING YOU. 4.
  • Page 28 6. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (F). 7. Close the document cover gently. 8. Press the Black button or Color button (G). Important • Do not open the document cover until copying is complete. Note •...
  • Page 29: Printer Functions

    Printer Functions Print Photos Easily Using My Image Garden Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Online Storage Integration Function...
  • Page 30: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 31 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS)
  • Page 32: Easy Scan With The Auto Function

    Easy Scan with the Auto Function By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type. Refer to the following for details. Easy Scanning with Auto Scan (Windows) Easy Scanning with Auto Scan (Mac OS)
  • Page 33: Scan Originals Larger Than The Platen

    Scan Originals Larger than the Platen By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported.
  • Page 34: Scan Multiple Originals At One Time

    Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time (Mac OS)
  • Page 35: Online Storage Integration Function

    Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 36: Handling Paper, Originals, Ink Tanks, Etc

    Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass Originals You Can Load Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status...
  • Page 37: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...
  • Page 38: Loading Plain Paper / Photo Paper

    For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this machine, see Media Types You Can Use.
  • Page 39 4. Slide the paper guides (D) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guides (D) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
  • Page 40 Note • Do not load sheets of paper higher than the load limit mark (G). Note • When printing, select the size and type of the loaded paper on the print settings screen of the printer driver.
  • Page 41: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. •...
  • Page 42 4. Slide the paper guides (D) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING YOU. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at a time.
  • Page 43 E: Rear side F: Address side Note • Do not load envelopes higher than the load limit mark (G). Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 44: Loading Originals

    Loading Originals Loading Originals on the Platen Glass Originals You Can Load...
  • Page 45: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load Align the corner of the original with the alignment mark Important •...
  • Page 46 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
  • Page 47: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, newspaper - Printed photo, postcard, business card, disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm)
  • Page 48: Refilling Ink Tanks

    Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status...
  • Page 49: Refilling Ink Tanks

    Refilling Ink Tanks Check the remaining ink level with the ink tank indicator on the front of the machine. If the ink level is near the lower limit line (A), refill the ink tank. Note • If the function for notifying the remaining ink level (remaining ink level notification function) is enabled, the Ink lamp and the Alarm lamp inform you of the error when a remaining ink error occurs.
  • Page 50 Important • Do not place any object on the document cover. It will fall into the rear tray when the scanning unit / cover is opened and cause the machine to malfunction. • Do not touch tubes or other parts inside the machine. 3.
  • Page 51 Important • Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when removing it. 5. Take a new ink bottle out of its package. 6. Hold the ink bottle upright and twist the bottle cap (G) to remove.
  • Page 52 Important • When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as shown in the figure above. If you push the sides of the ink bottle, ink will spatter. • Do not shake the ink bottle. Ink may spatter when opening the cap. •...
  • Page 53 Note • When inserting the tank cap, be careful not to twist the tank cap rubber. 9. Close the ink tank cover. Important • If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the ink tanks.
  • Page 54 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
  • Page 55 When an ink tank is out of ink, promptly refill it. Ink Tips...
  • Page 56: Checking Ink Status

    Checking Ink Status Check ink status with the ink tank indicator on the front of the machine. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...
  • Page 57 C: Alarm lamp D: Ink lamp Ink lamp lights and Alarm lamp lights: Color ink and/or black ink has run out. Refill ink tanks with ink. Note • For details on the remaining ink level notification function, see below. Changing the remaining ink level notification setting (Windows) Changing the remaining ink level notification setting (Mac OS)
  • Page 58: Maintenance

    Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
  • Page 59: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
  • Page 60: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause cartridge problems. Note •...
  • Page 61 Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) Note • If problem is not resolved after performing print head deep cleaning, perform system cleaning from a computer.
  • Page 62: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any ink tanks that are low.
  • Page 63: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern A or horizontal white streaks in pattern B. If there are missing lines in pattern A: Cleaning the print head is required.
  • Page 64: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
  • Page 65: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 66: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Refill any ink tanks that are low.
  • Page 67 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
  • Page 68: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Aligning the Print Head Position Automatically Aligning the Print Head Position Printing a Nozzle Check Pattern Cleaning Inside the Printer...
  • Page 69: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
  • Page 70 1. Open the printer driver setup window 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.
  • Page 71 4. Complete system cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply.
  • Page 72: Cleaning The Paper Feed Rollers

    Cleaning the Paper Feed Rollers Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1.
  • Page 73: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
  • Page 74: Aligning The Print Head Position

    Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1.
  • Page 75 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks •...
  • Page 76 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note •...
  • Page 77: Aligning The Print Head Position Automatically

    Aligning the Print Head Position Automatically Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 78: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
  • Page 79: Cleaning Inside The Printer

    Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page.
  • Page 80: Cleaning

    Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)
  • Page 81: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 82: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
  • Page 83: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 84: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 86: Overview

    Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Initializing Machine Settings Ensuring Optimal Printing Results Ink Tips Printing Tips...
  • Page 87: Safety

    Safety Safety Precautions Regulatory Information...
  • Page 88: Safety Precautions

    Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 89: Regulatory Information

    Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Park...
  • Page 90 WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Dieses Symbol weist darauf hin, dass dieses Produkt gemäß...
  • Page 91 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 92 Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il sito www.canon-europe.com/weee. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva...
  • Page 93 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 94 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 95 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
  • Page 96 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
  • Page 97 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne...
  • Page 98 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци, съгласно...
  • Page 99 Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada. Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
  • Page 100 Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m , lighter paper means less resources used and a lower environmental footprint for your printing needs.
  • Page 101: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply...
  • Page 102: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 103: Front View

    Front View (1) document cover Open to load an original on the platen glass. (2) paper support Open to load paper in the rear tray. (3) paper guides Align with both sides of the paper stack. (4) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
  • Page 104 (7) platen glass Load an original here. (8) operation panel Use to change the settings of the machine or to operate it. Operation Panel...
  • Page 105: Rear View

    Rear View (1) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
  • Page 106: Inside View

    Inside View (1) ink tank covers Open to refill ink tanks. (2) scanning unit / cover Scans originals. Open to refill ink tanks or to remove jammed paper. (3) ink tanks The black ink tank is on the right, and the color ink tanks (cyan, magenta, and yellow) are on the left. If any ink levels are low, refill the low tanks.
  • Page 107: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button Turns the power on or off. Turning the Machine On and Off (2) ON lamp Lights after flashing when the power is turned on. Note •...
  • Page 108 Holding this button down lets you select maintenance options or machine settings. (6) Black button* Starts black & white copying. You can also press this button to finalize your selection for the setting item. (7) Color button* Starts color copying. You can also press this button to finalize your selection for the setting item. * In the software applications or manuals, the Color and Black buttons are collectively called the "Start"...
  • Page 109: Power Supply

    Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 110: Confirming That The Power Is On

    Confirming that the Power Is On The ON lamp is lit when the machine is turned on. Note • It may take a while for the machine to start printing immediately after you turn on the machine.
  • Page 111: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 112 Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This feature is set to on by default. Managing the Printer Power (Windows) Managing the Printer Power (Mac OS)
  • Page 113: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 114: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 115: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Initializing Machine Settings...
  • Page 116: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Changing the remaining ink level notification setting Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 117: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.
  • Page 118: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 119 Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings.
  • Page 120: Changing The Remaining Ink Level Notification Setting

    Changing the remaining ink level notification setting From the printer driver, you can switch the remaining ink level notification setting and reset the remaining ink level count. This section describes the procedure for changing the remaining ink level notification setting. Remaining Ink Notification Settings 1.
  • Page 121: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
  • Page 122 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...
  • Page 123: Reducing The Printer Noise

    Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 124 Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 125: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
  • Page 126 dries, increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
  • Page 127: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Quiet setting Turning on/off Machine Automatically...
  • Page 128: Quiet Setting

    Quiet setting Enable this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure machine is turned on. 2. Press and hold Stop button and release it when Alarm lamp flashes 13 times. 3.
  • Page 129: Turning On/Off Machine Automatically

    Turning on/off Machine Automatically You can enable the machine to turn on/off automatically considering the environment. Turning on Machine Automatically Turning off Machine Automatically Turning on Machine Automatically You can enable the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine.
  • Page 130: Initializing Machine Settings

    Initializing Machine Settings You can initialize the machine settings. To initialize the machine settings, press and hold the Stop button and release it when the Alarm lamp flashes 24 times. All the machine settings are initialized. After initializing the machine, perform setup again as necessary. Note •...
  • Page 131: Ensuring Optimal Printing Results

    Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Machine Handling Precautions Keeping Print Quality High Transporting Your Printer...
  • Page 132: Ink Tips

    Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.
  • Page 133: Printing Tips

    Printing Tips Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 134: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Are Unsatisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
  • Page 135: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 136: Machine Handling Precautions

    Machine Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it.
  • Page 137: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.
  • Page 138: Transporting Your Printer

    Transporting Your Printer When relocating the machine for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the tank cap properly.
  • Page 139 5. Unplug the printer cable from the computer and from the machine, then unplug the power cord from the machine. 6. Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation. Then pack the machine in the plastic bag. 7.
  • Page 140: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money •...
  • Page 141: Specifications

    Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 142 Copy Specifications Multiple copy max. 21 pages Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2 *1 Optical Resolution represents the maximum sampling rate based on ISO 14473.
  • Page 143 Other Supported OS This product cannot be used with the iOS, Android, Windows RT, and Windows 10 Mobile. • An internet connection is required to use Easy-WebPrint EX and all the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed.
  • Page 144: Information About Paper

    Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 145: Media Types You Can Use

    To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 146 • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
  • Page 147: Paper Load Limit

    • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior <WOP111>, Canon Océ Office Colour Paper <SAT213>, and High Resolution Paper <HR-101N>).
  • Page 148 20 sheets: 4" x 6" (10 x 15 cm) Paper for printing business documents: Media Name <Model No.> Rear Tray Paper Output Tray High Resolution Paper <HR-101N> 80 sheets 50 sheets *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity).
  • Page 149: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 150: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 151: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
  • Page 152: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 153: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.23 inches (31.2 mm) B: 1.28 inches (32.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
  • Page 154: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.20 inches (103.2 x 183.0 mm) Envelope Com 10 3.85 x 8.04 inches (97.9 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.13 inch (3.4 mm) D: 0.13 inch (3.4 mm)
  • Page 155: Administrator Password

    Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon": •...
  • Page 156: Authentication

    Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...
  • Page 157: Where Serial Number Is Located

    Where Serial Number Is Located The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). Example: Note • The printer serial number is written on the warranty. •...
  • Page 158: List Of Function For Each Model

    List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series MG series Model name Using the card slot via a network MG7700 ser-...
  • Page 159 MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series Model name Using the card slot via a network MX series No card slot MB series No card slot E series...
  • Page 160: Printing

    Printing Printing from Computer...
  • Page 161: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software...
  • Page 162: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers Sharing the Printer on a Network...
  • Page 163: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
  • Page 164 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose.
  • Page 165 Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. •...
  • Page 166: Paper Settings On The Printer Driver

    Media name <Model No.> Media Type in the printer driver Canon Red Label Superior <WOP111> Plain Paper Canon Océ Office Colour Paper <SAT213> Plain Paper Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Pro Luster <LU-101>...
  • Page 167: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Displaying the Print Results before Printing...
  • Page 168: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
  • Page 169: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 170 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 171: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 172 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
  • Page 173: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 174 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
  • Page 175 When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper.
  • Page 176: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 177 The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 178: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 179 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale.
  • Page 180 Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver. Note • Selecting Scaled changes the printable area of the document.
  • Page 181: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 182 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
  • Page 183: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 184 4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases.
  • Page 185 In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. •...
  • Page 186: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 187 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
  • Page 188: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab.
  • Page 189 6. Complete the setup Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side.
  • Page 190: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 191 Note • With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab.
  • Page 192 Check the Background check box, and select the background to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the background details If necessary, complete the following settings, and then click OK. Select Background...
  • Page 193: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 194 3. Click Define Stamp... The Stamp Settings dialog box opens. 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 195 Click the Save settings tab and enter a title in the Title box, and then click Save. Click OK when the confirmation message appears. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. 6.
  • Page 196: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 197 3. Click Select Background... The Background Settings dialog box opens. 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed.
  • Page 198 Select the Background check box in the Stamp/Background dialog box. Then from the list, select the title of the background you want to change. 2. Click Select Background... The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4.
  • Page 199: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 200 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
  • Page 201: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
  • Page 202: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 203 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
  • Page 204: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 205 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 206 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
  • Page 207 Related Topic Displaying the Print Results before Printing...
  • Page 208: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...
  • Page 209: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 210 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 211: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 212 Note • During Grayscale Printing, inks other than black ink may be used as well.
  • Page 213: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 214 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used.
  • Page 215: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 216: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 217 Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 218: Printing With Icc Profiles

    Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
  • Page 219 If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 220 If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
  • Page 221: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 222 3. Adjust color balance There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
  • Page 223: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 224 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 225 Color Variation Between Instances Set the amount of color change between neighboring patterns. Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box.
  • Page 226 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
  • Page 227: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 228 Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the settings preview on the left side of the printer driver. 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
  • Page 229: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 230 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 4.
  • Page 231: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 232 Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
  • Page 233: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 234 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 235 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value.
  • Page 236 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
  • Page 237: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 238: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 239: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
  • Page 240: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
  • Page 241: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 242: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
  • Page 243: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 244 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7.
  • Page 245: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
  • Page 246: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 247 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 248 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 249 Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application.
  • Page 250 Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Defaults Restores all the settings you have changed to their default values.
  • Page 251 Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected.
  • Page 252: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 253 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
  • Page 254 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.
  • Page 255 Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Contrast Adjusts the contrast between light and dark in the image to be printed.
  • Page 256 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 257 Input Profile Specifies the input profile to be used when you select ICM (ICC Profile Matching) for Color Correction. Standard The standard printer profile (sRGB), which supports the color space of ICM, is used. This is the default setting. Note •...
  • Page 258: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 259 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 260 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
  • Page 261 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
  • Page 262 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
  • Page 263 Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.
  • Page 264 Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors.
  • Page 265 Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data. Depending on the application software being used, the image data may be cut off or may not be printed properly.
  • Page 266 Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
  • Page 267 Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color...
  • Page 268 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
  • Page 269 intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position. Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.
  • Page 270: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 271 System Cleaning Performs system cleaning. Execute this function if the status does not improve even after deep cleaning is performed. System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore execute system cleaning only when necessary.
  • Page 272 Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or if a specific color fails to print, even though all ink levels are sufficiently high. Remaining Ink Notification Settings Displays the Remaining Ink Notification Settings dialog box.
  • Page 273 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 274 Initial Check Items (System Cleaning) Before running System Cleaning, check that the printer power is on. Then check the following items: • When you ran Nozzle Check, were there areas where the print was smeared or unprinted areas? • Did the condition not improve even after Deep Cleaning was run? •...
  • Page 275 Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on. Then check the following item: • Is there ink remaining? Remaining Ink Notification Settings dialog box When you click Remaining Ink Notification Settings, the Remaining Ink Notification Settings dialog box appears.
  • Page 276 Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed.
  • Page 277 increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window.
  • Page 278: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 279 • If the Page Layout setting on the Page Setup tab is specified to Page Layout, Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. •...
  • Page 280 Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information. Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
  • Page 281: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 282 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 283 Move Down One Moves the selected print document one down from its current position. If the currently selected document is the last document, this command is grayed out and cannot be selected. Move to Last Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected.
  • Page 284 Move Forward One Moves the currently selected page one position in front of its current position. If the currently selected page is the first page, this command is grayed out and cannot be selected. Move Backward One Moves the currently selected page one position after its current position. If the currently selected page is the last page, this command is grayed out and cannot be selected.
  • Page 285 Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Next Page Displays the page located after the currently displayed page. If the currently displayed page is the last page, this command is grayed out and cannot be selected.
  • Page 286 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 287 (Move to Last) Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected. (Undo) Reverses the previous change. If the change cannot be reversed, this function is grayed out and cannot be selected. (Delete Page) Deletes the currently selected page.
  • Page 288 Layout tab You can specify settings for page layout printing. To apply the specified settings, click Apply. If the page layout print settings cannot be changed for the print document, the individual items are grayed out and cannot be selected. Manual Color Adjustment tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
  • Page 289 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
  • Page 290: Canon Ij Status Monitor Description

    Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen.
  • Page 291 Select this menu to check information such as the ink tank types for your printer. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
  • Page 292: Updating The Mp Drivers

    Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers...
  • Page 293: Obtaining The Latest Mp Drivers

    Obtaining the Latest MP Drivers The MP Drivers include a printer driver and ScanGear (scanner driver). By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important •...
  • Page 294: Deleting The Unnecessary Mp Drivers

    Deleting the Unnecessary MP Drivers The MP Drivers which you no longer use can be deleted. When deleting the MP Drivers, first exit all programs that are running. The procedure to delete the unnecessary MP Drivers is as follows: 1. Start the uninstaller Select Control Panel ->...
  • Page 295: Before Installing The Mp Drivers

    Before Installing the MP Drivers This section describes the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Printer Status • Confirm that the USB port of this printer and the computer are firmly connected with the USB cable. •...
  • Page 296: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the printer 2.
  • Page 297 Related Topics Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers...
  • Page 298: Sharing The Printer On A Network

    • In case an error occurred when a document is printed by the client system to a shared printer, the error message of Canon IJ Status Monitor will be displayed both on the client system and the print server system. For regular printing, Canon IJ Status Monitor will be displayed only on the client system.
  • Page 299: Settings On Print Server

    Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the MP Drivers on the print server system 2.
  • Page 300: Settings On Client Pc

    Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: If you are using Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista Install the MP Drivers on the client systems...
  • Page 301 If you are using Windows XP 1. Install the printer driver on the client systems For installation instructions, see "Installing the MP Drivers." Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes.
  • Page 302: Restrictions On Printer Sharing

    Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
  • Page 303 When the Same Printer Driver is Installed in the Print Server System and the Client System as the Local Printer • The net crawl function may automatically create a network printer icon on the client system.
  • Page 304: Printing Using Canon Application Software

    Printing Using Canon Application Software My Image Garden Guide...
  • Page 305: My Image Garden Guide

    Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden.
  • Page 306: Copying

    Copying Making Copies on Plain Paper Basics Switching Page Size between A4 and Letter...
  • Page 307: Making Copies On Plain Paper

    Making Copies on Plain Paper Load the original on the platen glass to copy on A4 sized plain paper. Make sure machine is turned on. Load A4 or Letter-sized plain paper. Load original on platen glass. Note • You can switch the size of paper loaded in the rear tray between A4 and Letter. Switching Page Size between A4 and Letter 4.
  • Page 308: Switching Page Size Between A4 And Letter

    Switching Page Size between A4 and Letter You can switch the size of paper loaded in the rear tray between A4 and Letter. This setting is useful if you usually load Letter-sized paper in the rear tray. Make sure machine is turned on. 2.
  • Page 309: Scanning

    Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS)
  • Page 310: Scanning From Computer (Windows)

    Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods Scanning Tips Positioning Originals (Scanning from Computer)
  • Page 311: Using Ij Scan Utility

    Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail...
  • Page 312: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 313 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog Box" for how to set the applications to integrate with.
  • Page 314: Starting Ij Scan Utility

    If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for "IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.
  • Page 315: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again. •...
  • Page 316: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog box as required.
  • Page 317: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required.
  • Page 318: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog box as required.
  • Page 319: Scanning Originals Larger Than The Platen (Image Stitch)

    Scanning Originals Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 320 5. Make sure that Scan from Left is selected in Scan Direction. 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1.
  • Page 321 Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down on the platen. 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note •...
  • Page 322 Note • Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete).
  • Page 323 The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window. • You can make advanced scan settings in the Settings (Scan and Stitch) dialog box displayed by clicking Settings..
  • Page 324: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 325: Scanning Multiple Originals At One Time

    Scanning Multiple Originals at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
  • Page 326 4. Click Custom Scan. 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 327 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box 7.
  • Page 328: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 329 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box 5.
  • Page 330 You can change the image order or file save options in the Save Settings dialog box. Note • The default save folders are as follows. • Windows 10/Windows 8.1/Windows Vista: Documents folder • Windows 8/Windows 7/Windows XP: My Documents folder 7.
  • Page 331: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog box appears. 3. Click Photo Scan. 4.
  • Page 332 Note • You can add e-mail clients to use for attachments from the pull-down menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears.
  • Page 333 Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6.
  • Page 334: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or ScanGear. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 335 4. Select Start OCR for Application Settings, then select the application in which you want to display the result. Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog box.
  • Page 336 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Document. Scanning starts.
  • Page 337 • Documents placed upside down or documents with text in the wrong orientation (rotated characters) • Documents containing special fonts, effects, italics, or hand-written text • Documents with narrow line spacing • Documents with colors in the background of text •...
  • Page 338: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (General Settings) Dialog Box Save Settings Dialog Box Image Stitch Window...
  • Page 339: Ij Scan Utility Main Screen

    Utility". Windows 7/Windows Vista/Windows XP: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 340 Scan/save settings and the response after scanning can be specified in the Settings (Custom Scan) dialog box. Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image. Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch) dialog...
  • Page 341: Settings Dialog Box

    Settings Dialog Box There are two tabs in the Settings dialog box: (Scanning from a Computer) and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 342 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
  • Page 343 • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)"...
  • Page 344 Data Format Auto is selected. The following data formats are automatically applied according to the item type when saving. • Photos, postcards, BD/DVD/CD, and business cards: JPEG • Magazines, newspapers, and documents: PDF Important • The save format may differ depending on how you place the item. Positioning Originals (Scanning from Computer) JPEG Image Quality You can specify the image quality of JPEG files.
  • Page 345 You can specify the folder from the pull-down menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu. Do not start any application Saves to the folder specified in Save in.
  • Page 346 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
  • Page 347 Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
  • Page 348 Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets.
  • Page 349 • Font size is outside the range of 8 points to 48 points • Documents containing special fonts, effects, italics, or hand-written text • Documents with patterned backgrounds In that case, select the Check scan results checkbox and rotate the image in the Save Settings dialog box.
  • Page 350 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. JPEG Image Quality You can specify the image quality of JPEG files. Important •...
  • Page 351 Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu. Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu.
  • Page 352 Settings (Photo Scan) Dialog Box Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog box. In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 353 When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned.
  • Page 354 • Windows 8/Windows 7/Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, or PNG. Important •...
  • Page 355 You can specify the e-mail client you want to start from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder.
  • Page 356 Settings (Custom Scan) Dialog Box Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog box. In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your preference.
  • Page 357 Important • Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos •...
  • Page 358 Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note • Only Auto is available when Select Source is Auto. • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Image Processing Settings Click (Plus) to set the following.
  • Page 359 Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
  • Page 360 Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog box are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. •...
  • Page 361 • When Start OCR is selected in Application Settings, you cannot select PDF, PDF (Multiple Pages), or Auto. Note • Auto appears only when Auto is selected for Select Source. JPEG Image Quality You can specify the image quality of JPEG files. Important •...
  • Page 362 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pull-down menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 363 Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog box. In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen.
  • Page 364 Note • To reduce moire, set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings. Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image.
  • Page 365 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pull- down menu, then click Add in the displayed Select Destination Folder dialog box and specify the destination folder. The default save folders are as follows. •...
  • Page 366 Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
  • Page 367 Settings (ScanGear) Dialog Box Click ScanGear on the (Scanning from a Computer) tab to display the Settings (ScanGear) dialog box. In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 368 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pull- down menu, then click Add in the displayed Select Destination Folder dialog box and specify the destination folder. The default save folders are as follows. •...
  • Page 369 Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog box are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 370 Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 371 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 372: Save Settings Dialog Box

    Save Settings Dialog Box Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save Settings dialog box after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 373 (2) Scan Results Area Displays the thumbnails of the scanned images. You can change the save order of images via drag-and- drop. The file names for saving appear below the thumbnails. (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001"...
  • Page 374 Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. •...
  • Page 375: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 376 Scan from Right Displays the first scanned image on the right side. Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item.
  • Page 377 Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save...
  • Page 378 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 379 Related Topic Scanning Originals Larger than the Platen (Image Stitch)
  • Page 380: Scanning Using Application Software (Scangear)

    Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)
  • Page 381: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from IJ Scan Utility or applications that are compatible with a standard interface called TWAIN.
  • Page 382 Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
  • Page 383: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from IJ Scan Utility or other applications. Note • Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection.
  • Page 384: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following the on-screen steps. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time from the Platen. When scanning from the ADF (Auto Document Feeder), documents are scanned without preview. Important •...
  • Page 385 Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 386 7. Set Image corrections as required. 8. Click Scan. Scanning starts. Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 387: Scanning In Advanced Mode

    Scanning in Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Refer to "Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode"...
  • Page 388 Note • Settings are not retained when you switch modes. 3. Set Input Settings according to the document or purpose. 4. Click Preview. Preview images appear in the Preview area. 5. Set Output Settings. 6. Adjust the cropping frame (scan area), correct image, and adjust colors as required. Adjusting Cropping Frames (ScanGear) Image Settings Color Adjustment Buttons...
  • Page 389: Scanning Multiple Documents From The Adf (Auto Document Feeder) In Advanced Mode

    Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Use the Advanced Mode tab to specify the image brightness, color tone, etc. and scan multiple documents placed on the ADF (Auto Document Feeder) at one time. When using a model supporting ADF duplex scanning, you can scan both sides of the documents automatically from the ADF.
  • Page 390 6. Click Scan. Scanning starts. Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 391: Scanning Multiple Documents At One Time With Scangear (Scanner Driver)

    Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and Advanced Mode tab. This section explains how to scan multiple documents from the Basic Mode tab. Important •...
  • Page 392 3. Click Preview. Thumbnails of the preview images appear in the Preview area. Cropping frames are specified automatically according to the document size. 4. Set Destination. 5. Set Output Size according to purpose. 6. Adjust the cropping frames and set Image corrections as required. Note •...
  • Page 393 Scanning Multiple Documents in Whole Image View 7. Select the images you want to scan. Select the checkboxes of the images you want to scan. 8. Click Scan. Scanning Multiple Documents in Whole Image View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image.
  • Page 394 Invert aspect ratio will be enabled when Output Size is set to anything but Flexible. Click this button to rotate the cropping frame. Click again to return it to the original orientation. 4. Adjust the cropping frames. Adjust the size and position of the cropping frames on the preview image. You can also create two or more cropping frames.
  • Page 395: Correcting Images And Adjusting Colors With Scangear (Scanner Driver)

    Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold...
  • Page 396: Correcting Images (Unsharp Mask, Reduce Dust And Scratches, Fading Correction, Etc.)

    Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select an item from the pull-down menu.
  • Page 397 Reducing show-through in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON. Sharpening slightly out-of-focus images Set Unsharp Mask to ON. Reducing gradations and stripe patterns Set Descreen to ON.
  • Page 398 Note • Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. Reducing dust and scratches Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of dust and scratches.
  • Page 399 None Medium...
  • Page 400: Adjusting Colors Using A Color Pattern

    Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors.
  • Page 401 It is recommended that you find a portion in the image where it should be white, and adjust the colors so that the portion turns white. Preview image appears in the center. Preview image colors change as you adjust them. Below is an example of correcting a bluish image.
  • Page 402: Adjusting Saturation And Color Balance

    Adjusting Saturation and Color Balance You can brighten colors that have faded with time or due to colorcast by using (Saturation/Color Balance) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness).
  • Page 403 Color Balance Adjust images that have a colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors. Move (Slider) under Color Balance to the left or right to emphasize the corresponding color. Cyan &...
  • Page 404: Adjusting Brightness And Contrast

    Adjusting Brightness and Contrast You can adjust images that are too dark or bright, or too flat due to lack of contrast by using (Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click (Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view.
  • Page 405 Note • Only Grayscale will be displayed in Channel when Color Mode is Grayscale. Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened...
  • Page 406 Note • Increasing the contrast is effective in adding a three-dimensional feel to soft images. However, shadows and highlights may be lost if you increase the contrast too much.
  • Page 407: Adjusting Histogram

    Adjusting Histogram You can adjust the image color tone by using a graph (histogram) showing brightness distribution, via (Histogram) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These colors can be adjusted individually as a "channel."...
  • Page 408 (1) Bright area (2) Dark area (3) Whole image More data is distributed to the high- More data is distributed to the shad- Data is widely distributed between the light side. ow side. highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or (White-point Slider) to specify the level to be...
  • Page 409 Images with widely distributed data Move the Black-point Slider toward the highlight side, and White-point Slider toward the shadow side. Moving the Mid-point Slider Move the Mid-point Slider to specify the level to be set as the middle of the tonal range. Images with more data distributed to the highlight side Move the Mid-point Slider toward the highlight side.
  • Page 410 • The point clicked with (Black-point Dropper) will be the darkest point. You can also enter a value (0 to 245). • The point clicked with (Mid-point Dropper) will be the middle of the tonal range. You can also enter a value (5 to 250). •...
  • Page 411: Adjusting Tone Curve

    Adjusting Tone Curve You can adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of tone input and output, via (Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
  • Page 412 Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward the highlight of the output side, resulting in a bright- toned image when viewed on a monitor.
  • Page 413 Reverse the negative/positive image (Downward-sloping line) The input and output sides are reversed, resulting in a negative-positive inverted image. Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.
  • Page 414: Setting Threshold

    Setting Threshold You can sharpen text in a document or reduce show-through in newspapers by adjusting the threshold level (Threshold) in ScanGear (scanner driver)'s Advanced Mode tab. Note • This function is available when Color Mode is Black and White. •...
  • Page 415: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab...
  • Page 416: Basic Mode Tab

    Basic Mode Tab This mode allows you to scan easily by following the on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note • The displayed items vary by document type and view. •...
  • Page 417 Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual.
  • Page 418 Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Allows you to freely adjust the cropping frames (scan areas). In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned.
  • Page 419 Deleting: Select the output size you want to delete in Output Size List, then click Delete. Click Save to save the items listed in Output Size List. Important • You cannot delete predefined output sizes such as A4 and 1024 x 768 pixels. Note •...
  • Page 420 Reduce gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • For precautions on using this function, refer to "Gutter Shadow Correction." Color Pattern... Allows you to adjust the image's overall color. You can correct colors that have faded due to colorcast, etc.
  • Page 421 (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
  • Page 422 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
  • Page 423 Note • You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
  • Page 424: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
  • Page 425 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 426 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
  • Page 427 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
  • Page 428 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the image in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
  • Page 429 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
  • Page 430: Input Settings

    Input Settings Input Settings allows you to set the following items: Select Source The type of document to be scanned is displayed. To scan from the Platen, select Platen; to scan from the ADF (Auto Document Feeder), select Document (ADF Simplex) or Document (ADF Duplex). Important •...
  • Page 431 Original Orientation Set the orientation and stapling side of the documents to scan from the ADF. Click Settings... to open the Orientation dialog box. Important • The Orientation dialog box can only be opened when Select Source is Document (ADF Simplex) or Document (ADF Duplex).
  • Page 432 Important • Input size settings are available only when Output Size in Output Settings is Flexible. If you select a size other than Flexible, a cropping frame calculated from Output Size and Output Resolution is displayed, and its aspect ratio is fixed. Note •...
  • Page 433: Output Settings

    Output Settings Output Settings allows you to set the following items: Output Resolution Select the resolution to scan at. The higher the resolution (value), the more detail in your image. Select a resolution from the options displayed by clicking the button, or enter a value in 1 dpi increments.
  • Page 434 In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned. Note • To enlarge/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %.
  • Page 435 • An error message appears when you enter a value outside the setting range. Enter a value within the range displayed in the message. Note • Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames. • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab"...
  • Page 436: Image Settings

    Image Settings Important • Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone may be adversely affected. • Image correction results may not be reflected in the preview image. Note • Selectable settings depend on Color Mode settings. •...
  • Page 437 Document Applies Image Adjustment suitable for text documents. Important • You can set Image Adjustment after preview. • You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note • If the image is not adjusted properly with Auto, specify the document type. •...
  • Page 438 Reduce Dust and Scratches Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced. Select this to reduce small dust particles and scratches. Large ones may remain. Medium It is recommended that you normally select this setting.
  • Page 439 Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Shadow Correction Use this function to correct shadows that appear between pages when scanning open booklets.
  • Page 440 • How to place the document depends on your model and the document to be scanned. Note • Cover the document with black cloth if white spots, streaks, or colored patterns appear in scan results due to ambient light entering between the document and the Platen. •...
  • Page 441: Color Adjustment Buttons

    Color Adjustment Buttons The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Important •...
  • Page 442 (Histogram) A histogram allows you to see the data concentration at each brightness level of an image. You can specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and expand the middle of the tonal range of the image. Adjusting Histogram (Tone Curve Settings) Adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of...
  • Page 443 Enter Setting Name and click Add; the name appears in Tone Curve Settings List or Threshold Settings List. Click Save to save. To delete an item, select it in Tone Curve Settings List or Threshold Settings List and click Delete. Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List.
  • Page 444: Preferences Dialog Box

    Preferences Dialog Box In the Preferences dialog box, you can make advanced settings to ScanGear (scanner driver) functions via the Scanner, Preview, Scan, and Color Settings tabs. Click Preferences... in the ScanGear screen to open the Preferences dialog box. Scanner Tab Allows you to set the auto power settings, specify the folder in which to save images temporarily, and set the music file to play during or at the end of a scan.
  • Page 445: Scanner Tab

    Scanner Tab On the Scanner tab, you can specify the following settings. Important • Available functions and settings vary depending on your scanner or printer. Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note •...
  • Page 446 Important When connected to the network, depending on your model, the power does not turn off automatically even if Auto Power Off is set. Refer to "Function Support List by Model (Auto Power Off)" to check if your model supports the Auto Power Off function.
  • Page 447 Sound Settings You can set the machine to play music during/at the end of a scan. Select the Play music during scanning or Play sound when scanning is completed checkbox, then click Browse... and specify a sound file. You can specify the following files. •...
  • Page 448: Preview Tab

    Preview Tab On the Preview tab, you can specify the following settings. Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. Automatically execute preview ScanGear will automatically start previewing at startup. Display saved preview image The previously previewed image will be displayed.
  • Page 449 Cropping Size for Thumbnail View Select the cropping size for thumbnails of scanned documents. Larger Displays 105 % (in width and height) of the area displayed for the standard size. Standard The standard size. Smaller Displays 95 % (in width and height) of the area displayed for the standard size. Note •...
  • Page 450: Scan Tab

    Scan Tab On the Scan tab, you can specify the following settings. Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. Close ScanGear automatically Select this to return to the original application when scanning is completed. Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed.
  • Page 451: Color Settings Tab

    Color Settings Tab On the Color Settings tab, you can specify the following settings. Color Adjustment Select one of the following. Recommended Select this to vividly reproduce the tone of a document on the screen. It is recommended that you normally select this setting.
  • Page 452 Note • Depending on your scanner or printer, this setting may not be available when scanning from the ADF (Auto Document Feeder). • You can select one when Color Mode is Color or Grayscale. • Color Matching is available when ScanGear, monitor, color management-compliant application (such as Adobe Photoshop), and printer are set up correctly.
  • Page 453: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 454 Important Important • Large items (such as A4 size photos) that cannot be • Refer to "Loading Originals" for your model from placed away from the edges/arrow (alignment mark) of Home of the Online Manual for details on the por- the platen may be saved as PDF files.
  • Page 455 2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned in the correct page order if placed the other way around.
  • Page 456: Adjusting Cropping Frames (Scangear)

    Adjusting Cropping Frames (ScanGear) "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the image(s) displayed in the Preview area of the screen.
  • Page 457 (2) Thin cropping frame In thumbnail view: Output size, image corrections, and other settings on the Basic Mode tab or Advanced Mode tab will be applied. In whole image view: Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode tab will not be applied.
  • Page 458 In whole image view: Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame will be the unselected cropping frame.
  • Page 459 In whole image view: To delete a cropping frame, select it and click (Remove Cropping Frame) on the Toolbar. Alternatively, press the Delete key. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted simultaneously.
  • Page 460: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 461 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.
  • Page 462: Other Scanning Methods

    Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only)
  • Page 463: Scanning With Wia Driver

    Scanning with WIA Driver You can scan an item from a WIA (Windows Image Acquisition)-compliant application. WIA is a driver model implemented in Windows XP or later. It allows you to scan items without using an application. The procedure varies depending on the application. The following procedures are examples only. Refer to the application's manual for details.
  • Page 464 Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image. Moving it to the right will increase the contrast of the image, thus sharpening the image. You can also enter a value (-100 to 100). Preview or scan images as separate files Select this checkbox to preview or scan multiple images as separate files.
  • Page 465 Picture type Select the type of scan you want for your item. Reset Click to restore the original settings. 5. Click Preview to preview the image. The preview image appears on the right. Drag to specify the scan area. 6. Click Scan. Scanning starts, then the scanned image appears in the application.
  • Page 466: Scanning Using The Control Panel (Windows Xp Only)

    You can scan images via the Control Panel of Windows XP using the WIA driver. 1. From the Start menu, select Control Panel. 2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name).
  • Page 467 Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image. Moving it to the right will increase the contrast of the image, thus sharpening the image. You can also enter a value (-127 to 127). Resolution (DPI) Enter the resolution.
  • Page 468: Scanning Tips

    Scanning Tips Resolution Data Formats Color Matching...
  • Page 469: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 470 Important • If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note •...
  • Page 471: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 472: Color Matching

    Color Matching "Color Matching" is the act of making adjustments so that the color tones match between the original item, the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown below. Example: When sRGB is selected as the output profile (target): The image's color space is converted from the scanner's color space to sRGB by ScanGear.
  • Page 473: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
  • Page 474 format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and be- tween items. Portions placed on the diagonally striped area cannot be scanned.
  • Page 475: Scanning From Computer (Mac Os)

    Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer)
  • Page 476: Troubleshooting

    Troubleshooting Frequently Asked Questions • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Paper Jams Examples of Problems Machine Does Not Move •...
  • Page 477 Operation Problems Printing Problems Scanning Problems (Windows) Scanning Problems (Mac OS) Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Machine...
  • Page 478: Printing Problems

    Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Copying/Printing Stops...
  • Page 479: Printing Does Not Start

    The machine will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series Printer" (where "XXX" is your machine's name) is selected in the Print dialog box. Note •...
  • Page 480 Properties. 4. Click Ports tab to check port settings. Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in Printer column is selected for Print to the following port(s).
  • Page 481: Paper Jams

    Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. • For Windows: • For Mac OS: * The screen differs depending on the OS you are using. To remove the jammed paper, see List of Support Code for Error (Paper Jams).
  • Page 482: Print Results Are Unsatisfactory

    Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 483 Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors...
  • Page 484: Cannot Complete Printing

    Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
  • Page 485: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear

    Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
  • Page 486 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
  • Page 487 If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 488 When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Load paper with the printable side facing up. Refer to the instruction manual supplied with the paper for detailed information on the printable side.
  • Page 489: Colors Are Unclear

    (a), refill the ink tank of corresponding color. Performing system cleaning when the remaining ink level is not enough may damage the machine. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair.
  • Page 490 • When transporting the machine for repairing it, see Repairing Your Machine. When an ink tank runs out of ink, refill the ink tank. Check2 If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. After refilling the ink tank, perform system cleaning.
  • Page 491: Lines Are Misaligned

    Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 492: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.
  • Page 493: Images Incomplete Or Missing (Windows)

    Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
  • Page 494: Ink Blots / Paper Curl

    Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use...
  • Page 495: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 • Make sure you are using the right paper for what you are printing. Media Types You Can Use •...
  • Page 496 Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. • Other Paper If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed properly.
  • Page 497 Window. ◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
  • Page 498 5. Check message and click OK. • For Mac OS: 1. Make sure machine is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
  • Page 499: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the machine.
  • Page 500: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount of ink is ejected for cleaning. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...
  • Page 501: Uneven Or Streaked Colors

    Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
  • Page 502 (a), refill the ink tank of corresponding color. Performing system cleaning when the remaining ink level is not enough may damage the machine. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair.
  • Page 503: No Ink Comes Out

    No Ink Comes Out Check the remaining ink level. Check1 Checking Ink Status Are print head nozzles clogged? Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
  • Page 504 If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 505: Paper Does Not Feed Properly/"No Paper" Error

    Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 506 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important •...
  • Page 507: Copying/Printing Stops

    Copying/Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the machine is not working.
  • Page 508: Scanning Problems (Windows)

    Scanning Problems (Windows) Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages...
  • Page 509: Scanning Problems

    Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory."...
  • Page 510: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 511: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure that MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or the web page. Select your scanner or printer on the application's menu. Check 2 Important •...
  • Page 512: Error Message Appears And The Scangear (Scanner Driver) Screen Does Not Appear

    Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord.
  • Page 513: Cannot Scan Multiple Originals At One Time

    Cannot Scan Multiple Originals at One Time Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 514: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Multiple item scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 515: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Settings" for your model from Home of the Online Manual for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the Check 3 orientation of text document and rotate image checkbox and scan again.
  • Page 516: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 517: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution in ScanGear (scanner Check 1 driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again.
  • Page 518: Scanner Does Not Work After Upgrading Windows

    • Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista: 1. Click Control Panel > Programs > Programs and Features. 2. Select Canon IJ Scan Utility and click Uninstall/Change. 3. When a confirmation appears, click Yes. 4. When uninstallation is complete, click OK.
  • Page 519: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 520: Scan Results Are Unsatisfactory

    Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 521: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor Increase the scanning resolution if the image is jagged. Check 1 Resolution Settings Dialog Box Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small. If moire (stripe pattern) appears, take the following measures and scan again.
  • Page 522 If the color tone of images is different from the original document, take the Check 7 following measures and scan again. • On the Advanced Mode tab of ScanGear, set Image Adjustment in Image Settings to None. Refer to "Image Settings" for your model from Home of the Online Manual for details. •...
  • Page 523: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.
  • Page 524: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Positioning Originals (Scanning from Computer)
  • Page 525: Original Is Placed Correctly, But The Scanned Image Is Slanted

    Original Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
  • Page 526: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Note • You cannot reduce the image size in Paint. To reduce the display size, open the images in an application. Change the resolution setting in ScanGear (scanner driver) and scan again.
  • Page 527: Software Problems

    Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client...
  • Page 528 The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client Check that the e-mail client's MAPI is enabled. Check Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e-mail.
  • Page 529: Ij Scan Utility Error Messages

    IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Solution Error Code Error Message There is not enough memory. Exit other applications to in- • The memory required to start crease available memory.
  • Page 530 dialog box or Save in in the corresponding Settings dialog box. You do not have the required privileges to access the specified • Grant access permission to folder. the specified folder.
  • Page 531: Scangear (Scanner Driver) Error Messages

    ScanGear (Scanner Driver) Error Messages If an error message for ScanGear (scanner driver) appears, check the error code and follow the corresponding solution. Solution Error Code Error Message Error in scanner. • Make sure that your scanner or Turn off scanner and follow instructions in User's Guide. printer and the computer are con- Scanner driver will be closed.
  • Page 532 poor due to obstructions. - Network connection is prohibited by security software. - Different scanner on the network is selected. Please check and try again. Click [Scanner Selection] if you want to select another scanner. Scanner driver will be closed. Running out of memory.
  • Page 533 • Your application may not properly comply with TWAIN. Scan using another application. There is not enough free disk space to complete the • Delete unnecessary files on the scan. hard disk and scan again. Scanner driver will be closed. The scanner is not available while in use by another ap- •...
  • Page 534: Mechanical Problems

    Mechanical Problems Power Does Not Come On Power Shuts Off By Itself Cannot Connect to Computer Properly Printer Status Monitor Not Displayed (Windows)
  • Page 535: Power Does Not Come On

    Unplug machine, leave it for at least 2 minutes, and then plug it back in and Check3 turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 536: Power Shuts Off By Itself

    • If you are using a Mac OS and if you do not want the machine to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
  • Page 537: Cannot Connect To Computer Properly

    Cannot Connect to Computer Properly Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to the communication speed.
  • Page 538: Printer Status Monitor Not Displayed (Windows)

    Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 539: Installation And Download Problems

    Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
  • Page 540: Cannot Install Mp Drivers

    2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 541 MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
  • Page 542: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)

    Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...
  • Page 543: Errors And Messages

    Errors and Messages An Error Occurs Message Appears "The printer is performing another operation" Appears on Computer Screen...
  • Page 544: An Error Occurs

    An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer screen.
  • Page 545 (A) Alternately flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring a repair has occurred. B202, B203, B204, B205 Other cases than above Printer error has occurred.
  • Page 546 * The screen differs depending on the OS you are using. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.
  • Page 547: Message Appears

    Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.
  • Page 548 Faxes. 3. Open printer driver properties. • In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Properties.
  • Page 549 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete.
  • Page 550 If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the machine and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. •...
  • Page 551 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
  • Page 552 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
  • Page 553 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
  • Page 554: The Printer Is Performing Another Operation" Appears On Computer Screen

    "The printer is performing another operation" Appears on Computer Screen Printer installation may not be complete. Check1 Refer to the printed manual "Getting Started" and complete the printer installation. Note • During installation, the printer requires the operation that ink is loaded into the inside of printer from the ink tank.
  • Page 555: If You Cannot Solve A Problem

    If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.
  • Page 556: Repairing Your Machine

    Repairing Your Machine When transporting the machine for repairing it, follow the procedure below to prepare. Important • When transporting the machine, make sure to avoid the followings. • You cannot take ink out of ink tanks. • Do not tilt the machine. Ink may leak. •...
  • Page 557 5. Make sure that tank caps are properly closed. 6. Retract the paper output tray and output tray extension, and then close the paper support. 7. Unplug the printer cable from the computer and from the machine, then unplug the power cord from the machine.
  • Page 558: List Of Support Code For Error

    List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response.
  • Page 559: List Of Support Code For Error (Paper Jams)

    List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or from the rear tray: Paper Is Jammed inside Machine •...
  • Page 560 1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do Remove the jammed paper following the procedure below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it.
  • Page 561: Paper Is Jammed Inside Machine

    Paper Is Jammed inside Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the machine, remove the paper following the instructions below.
  • Page 562 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
  • Page 563 Check the machine again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 564 Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 565: Other Cases

    Other Cases Check the following: Is anything blocking paper output slot? Check1 Are there any foreign objects in rear tray? Check2 If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it, and then remove the foreign object.
  • Page 566 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the machine's Black or Color button.
  • Page 567 1200 Cause Scanning unit/cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are refilling an ink tank.
  • Page 568 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 569 1470 Cause Cartridge is not installed properly. What to Do Open the scanning unit / cover, and then push the cartridge locking cover to make sure the cartridges are installed properly. Alternatively, push the joint button. Important • Remove the label and the protective tape of the cartridge to install it. After that, close the scanning unit / cover.
  • Page 570 1471 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 571 1472 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 572 1473 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 573 1474 Cause Cartridge is not installed in correct position. What to Do Make sure each cartridge is installed in the correct position. If printing is in progress, press the machine's Stop button to cancel printing, and then install the cartridge.
  • Page 574 1475 Cause More than one cartridge of the same color is installed. What to Do Install the cartridge in the correct position.
  • Page 575 1476 Cause Appropriate cartridge is not installed. What to Do Printing cannot be executed because the cartridge is not compatible with this machine. Install the appropriate cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 576 1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink.
  • Page 577 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 578 Cause Ink absorber is almost full. What to Do Press the machine's Black or Color button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 579 If the protective material or tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 580 2900 Cause Scanning print head alignment sheet failed. What to Do Press the machine's Black or Color button. Check the following points, perform automatic print head alignment again. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass.
  • Page 581 2901 Cause Print head alignment pattern has been printed and machine is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
  • Page 582 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 583 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 584 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 585 • Make sure the cartridges are properly installed. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white belt (B), or tubes (C).
  • Page 586 (a), refill the ink tank of corresponding color. Performing system cleaning when the remaining ink level is not enough may damage the machine. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
  • Page 587 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 588 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 589: 5B00

    Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 590: 5B01

    Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out. • When transporting the machine for repairing it, see Repairing Your Machine.
  • Page 591 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 592 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 593 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 594 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 595 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 596 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 597 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 598 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 599 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 600 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 601 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 602 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 603 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 604 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 605 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 606 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 607 Turn off the machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 608 An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 609 An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 610 An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.
  • Page 611 An error requiring a repair has occurred. What to Do Turn off the machine and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the machine when moving it since the ink may leak out.

This manual is also suitable for:

Pixma g2000 series

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