Canon Pixma G1000 series Online Manual
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Canon Pixma G1000 series Online Manual

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G1000 series

Online Manual

Printer Functions
Overview
Printing
Troubleshooting
English

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  • Page 1: Online Manual

    G1000 series Online Manual Printer Functions Overview Printing Troubleshooting English...

  • Page 2: Table Of Contents

    Contents Using This Online Manual......... . . 9 Trademarks and Licenses.
  • Page 3 Safety Precautions..............67 Regulatory Information.
  • Page 4 Printing Area............120 Printing Area.
  • Page 5 Canon IJ Status Monitor Description........
  • Page 6 Paper Jams..............273 Print Results Are Unsatisfactory.
  • Page 7 1403..............331 1470.
  • Page 8 6946..............365 B202.

  • Page 9: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 10: Trademarks And Licenses

    Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 11 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 12 litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 13 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any...
  • Page 14 TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved.
  • Page 15 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 16 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 17 CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 18: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
  • Page 19 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...

  • Page 20: Using The Printer

    Using the Printer Printing Photos from a Computer...

  • Page 21: Printing Photos From A Computer

    Printing Photos from a Computer This section describes how to print photos with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Open the paper support (A). 2.
  • Page 22 Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 6. Click the Photo Print icon (F). 7. Click the folder (G) with photos you want to print. 8.
  • Page 23 10. Specify the number of copies, your printer name, media type, etc. (J). 11. Click Print (K). For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways.

  • Page 24: Printer Functions

    Printer Functions Print Photos Easily Using My Image Garden...

  • Page 25: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 26 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS)

  • Page 27: Handling Paper, Ink Tanks, Etc

    Handling Paper, Ink Tanks, etc. Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status...

  • Page 28: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...

  • Page 29: Loading Plain Paper / Photo Paper

    For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Media Types You Can Use.
  • Page 30 4. Slide the paper guides (D) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guides (D) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
  • Page 31 Note • When printing, select the size and type of the loaded paper on the print settings screen of the printer driver.

  • Page 32: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 33 4. Slide the paper guides (D) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING YOU. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at a time.
  • Page 34 Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.

  • Page 35: Refilling Ink Tanks

    Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status...

  • Page 36: Refilling Ink Tanks

    Refilling Ink Tanks Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank. Note • If the function for notifying the remaining ink level (remaining ink level notification function) is enabled, the Alarm lamp inform you of the error when a remaining ink error occurs.
  • Page 37 Important • Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. • Do not touch tubes or other parts inside the printer. 3.
  • Page 38 Important • Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when removing it. 5. Take a new ink bottle out of its package. 6. Hold the ink bottle upright and twist the bottle cap (G) to remove.
  • Page 39 Important • When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as shown in the figure above. If you push the sides of the ink bottle, ink will spatter. • Do not shake the ink bottle. Ink may spatter when opening the cap. •...
  • Page 40 Note • When inserting the tank cap, be careful not to twist the tank cap rubber. 9. Close the ink tank cover. Important • If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the ink tanks.
  • Page 41 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
  • Page 42 Ink Tips...

  • Page 43: Checking Ink Status

    Checking Ink Status Check ink status with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...

  • Page 44: Maintenance

    Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...

  • Page 45: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head...

  • Page 46: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause cartridge problems. Note •...
  • Page 47 From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) Note • If problem is not resolved after performing print head deep cleaning, perform system cleaning from a computer. Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) If the problem is still not resolved, the print head may be damaged.

  • Page 48: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any ink tanks that are low.

  • Page 49: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern A or horizontal white streaks in pattern B. If there are missing lines in pattern A: Cleaning the print head is required.

  • Page 50: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.

  • Page 51: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Position Printing a Nozzle Check Pattern Cleaning Inside the Printer...

  • Page 52: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
  • Page 53 When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears.
  • Page 54 To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary.

  • Page 55: Cleaning The Paper Feed Rollers

    Cleaning the Paper Feed Rollers Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1.

  • Page 56: Aligning The Print Head Position

    Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows: Note • If you are adjusting the head position while the software is being installed from the Setup CD-ROM, start from Step 3.
  • Page 57 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 6.
  • Page 58 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note •...

  • Page 59: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.

  • Page 60: Cleaning Inside The Printer

    Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page.

  • Page 61: Cleaning

    Cleaning Cleaning the Exterior of the Printer Cleaning the Inside of the Printer (Bottom Plate Cleaning) You can clean the paper feed roller from your computer. Cleaning the Paper Feed Rollers (Windows) Cleaning the Paper Feed Rollers (Mac OS)

  • Page 62: Cleaning The Exterior Of The Printer

    Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...

  • Page 63: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)

    Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.

  • Page 65: Overview

    Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Initializing the Printer Settings Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper...

  • Page 66: Safety

    Safety Safety Precautions Regulatory Information...

  • Page 67: Safety Precautions

    Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

  • Page 68: Regulatory Information

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 69 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 70 Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il sito www.canon-europe.com/weee. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva...
  • Page 71 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 72 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 73 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
  • Page 74 Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
  • Page 75 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne...
  • Page 76 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...

  • Page 77: Environmental Information

    Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee. Environmental Information...

  • Page 78: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply...

  • Page 79: Main Components

    Main Components Front View Rear View Inside View...

  • Page 80: Front View

    Front View (1) top cover Open to refill ink tanks or to remove jammed paper inside the printer. (2) paper support Open to load paper in the rear tray. (3) paper guides Align with both sides of the paper stack. (4) rear tray Load paper here.
  • Page 81 Note • You can check the status of the printer by the POWER and Alarm lamps. • POWER lamp is off: The power is off. • POWER lamp lights: The printer is ready to print. • POWER lamp flashes: The printer is getting ready to print, or printing is in progress. •...

  • Page 82: Rear View

    Rear View (1) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while printing. (2) power cord connector Plug in the supplied power cord.

  • Page 83: Inside View

    Inside View (1) ink tank covers Open to refill ink tanks. (2) ink tanks The black ink tank is on the right, and the color ink tanks (cyan, magenta, and yellow) are on the left. If any ink levels are low, refill the low tanks. (3) cartridge holder Install the cartridge here.

  • Page 84: Power Supply

    Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...

  • Page 85: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.

  • Page 86: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
  • Page 87 Managing the Printer Power (Mac OS)

  • Page 88: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...

  • Page 89: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

  • Page 90: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Initializing the Printer Settings...

  • Page 91: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Changing the remaining ink level notification setting Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 92: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.

  • Page 93: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 94 Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.

  • Page 95: Changing The Remaining Ink Level Notification Setting

    Changing the remaining ink level notification setting From the printer driver, you can switch the remaining ink level notification setting and reset the remaining ink level count. This section describes the procedure for changing the remaining ink level notification setting. Remaining Ink Notification Settings 1.

  • Page 96: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
  • Page 97 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 98: Reducing The Printer Noise

    Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 99 Note • The effects of the quiet mode may be less depending on the print quality settings.

  • Page 100: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.

  • Page 101: Initializing Printer Settings

    Initializing Printer Settings You can initialize the printer settings. To initialize the printer settings, press and hold the RESUME/CANCEL button and release it when the POWER lamp flashes 15 times. All the printer settings are initialized. After initializing the printer, perform setup again as necessary. Note •...

  • Page 102: Ensuring Optimal Printing Results

    Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Keeping Print Quality High Transporting Your Printer...

  • Page 103: Ink Tips

    Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.

  • Page 104: Printing Tips

    Printing Tips Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...

  • Page 105: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Are Unsatisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.

  • Page 106: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.

  • Page 107: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 108: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.

  • Page 109: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the tank cap properly.
  • Page 110 6. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag. 7. Attach the protective material to the printer when packing the printer in the box.

  • Page 111: Legal Restrictions On Printing

    Legal Restrictions on Printing It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) •...

  • Page 112: Specifications

    Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 113 Windows Operating System Windows 10, Windows 8.1*, Windows 8 Windows 7, Windows 7 SP1 Windows Vista SP2 Windows XP SP3 32-bit only * Windows 8.1 includes Windows 8.1 Update. Hard Disk Space 3.1 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Mac OS...

  • Page 114: Information About Paper

    Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 115: Media Types You Can Use

    To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos.

  • Page 116: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper •...

  • Page 117: Paper Load Limit

    • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior <WOP111>, Canon Océ Office Colour Paper <SAT213>, and High Resolution Paper <HR-101N>).
  • Page 118 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 We recommend that you remove the previously printed paper or envelope from the paper output tray before continuously printing to avoid blurs and discoloration.

  • Page 119: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...

  • Page 120: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 121: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.

  • Page 122: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...

  • Page 123: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.23 inches (31.2 mm) B: 1.28 inches (32.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)

  • Page 124: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.20 inches (103.2 x 183.0 mm) Envelope Com 10 3.85 x 8.04 inches (97.9 x 204.3 mm) Recommended printing area C: 0.31 inch (8.0 mm) D: 1.14 inches (29.0 mm) E: 0.13 inch (3.4 mm) F: 0.13 inch (3.4 mm)

  • Page 125: Administrator Password

    Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon": •...

  • Page 126: Authentication

    Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...

  • Page 127: Where Serial Number Is Located

    Where Serial Number Is Located The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). Example: Note • The printer serial number is written on the warranty. •...

  • Page 128: List Of Function For Each Model

    List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series MG series Model name Using the card slot via a network MG7700...
  • Page 129 MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series Model name Using the card slot via a network MX series No card slot MB series No card slot E series...

  • Page 130: Printing

    Printing Printing from Computer...

  • Page 131: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software...

  • Page 132: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network...

  • Page 133: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
  • Page 134 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.

  • Page 135: Paper Settings On The Printer Driver

    Media name <Model No.> Media Type in the printer driver Canon Red Label Superior <WOP111> Plain Paper Canon Océ Office Colour Paper <SAT213> Plain Paper Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201>...

  • Page 136: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Displaying the Print Results before Printing...

  • Page 137: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 138: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 139 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 140: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 141 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...

  • Page 142: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 143 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
  • Page 144 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.

  • Page 145: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 146 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.

  • Page 147: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 148 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
  • Page 149 Note • Selecting Scaled changes the printable area of the document.

  • Page 150: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 151 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.

  • Page 152: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 153 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 154 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...

  • Page 155: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 156 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.

  • Page 157: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab.
  • Page 158 Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important •...

  • Page 159: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 160 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
  • Page 161 Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.

  • Page 162: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 163 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 164 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.

  • Page 165: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 166 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
  • Page 167 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears.

  • Page 168: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 169 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 170: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.

  • Page 171: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 172 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.

  • Page 173: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 174 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 175 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.

  • Page 176: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...

  • Page 177: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 178 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...

  • Page 179: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.

  • Page 180: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 181 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used.

  • Page 182: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.

  • Page 183: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 184 Adjusting Intensity Adjusting Contrast...

  • Page 185: Printing With Icc Profiles

    Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
  • Page 186 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 187 Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...

  • Page 188: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 189 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.

  • Page 190: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 191 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 192 Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing.
  • Page 193 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.

  • Page 194: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 195 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...

  • Page 196: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 197 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

  • Page 198: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 199 After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...

  • Page 200: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 201 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 202 On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6.
  • Page 203 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.

  • Page 204: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)

  • Page 205: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 206: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.

  • Page 207: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.

  • Page 208: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.

  • Page 209: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.

  • Page 210: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 211 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7.

  • Page 212: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...

  • Page 213: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 214 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 215 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 216 Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 217 Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save.
  • Page 218 Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance...

  • Page 219: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 220 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.

  • Page 221: Color Adjustment Tab

    Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. You can check the color adjustment status easily by changing the preview image to one similar to the results to be printed with Sample Type.
  • Page 222 Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values. Select this function when printing a pattern for color adjustment. Pattern Print preferences...
  • Page 223 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 224 Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing...

  • Page 225: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 226 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 227 Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box.
  • Page 228 Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name.
  • Page 229 Preview Icon Shows the settings of the Tiling/Poster Printing dialog box. You can check what the print result will look like. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 230 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed.
  • Page 231 Do not allow application software to compress print data Compression of the application software print data is prohibited. If the print result has missing image data or unintended colors, selecting this check box may improve the condition. Important • Uncheck this check box under normal circumstances. Note •...
  • Page 232 Stamp/Background (Stamp...) dialog box The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Note •...

  • Page 233: Stamp Tab

    Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
  • Page 234 Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent.
  • Page 235 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
  • Page 236 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.

  • Page 237: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 238 Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore execute system cleaning only when necessary. Important • If System Cleaning is run when the remaining ink level is insufficient, it may cause a failure. Be sure to check the remaining ink level before running System Cleaning. Ink Group When you click System Cleaning, the Ink Group window is displayed.
  • Page 239 Remaining Ink Notification Settings Displays the Remaining Ink Notification Settings dialog box. Run this function to switch the remaining ink level notification setting and to reset the remaining ink level count. Bottom Plate Cleaning Performs cleaning of the bottom plate of the printer. To prevent smudges on the back side of a sheet of paper, perform Bottom Plate Cleaning before you perform duplex printing.
  • Page 240 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 241 ◦ If any remaining ink level is below the single dot position, replenish the ink to at least the single dot position. However, if Remaining Ink Notification Settings is enabled, replenish all remaining ink levels to the upper limit line indicated on the ink tanks, regardless of the Ink Group setting. Start Print Head Alignment dialog box This dialog box allows you to adjust the attachment position for the print head, or to print the current setting value for the print head position.
  • Page 242 Then from the print driver, you can switch the remaining ink level notification setting and reset the remaining ink level count. Function for Notifying the Remaining Ink Level Select the setting for the remaining ink level notification function. Select Enable to display an error message when the remaining ink level runs low. Select Disable to prevent the error message from being displayed.
  • Page 243 Always use quiet mode Select this option when you wish to reduce the operating noise of the printer. Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time.
  • Page 244 Related Topics Cleaning the Print Heads Aligning the Print Head Position Printing a Nozzle Check Pattern Changing the remaining ink level notification setting Cleaning Inside the Printer Cleaning the Paper Feed Rollers Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 245: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 246 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
  • Page 247 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.

  • Page 248: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 249 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 250 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings.
  • Page 251 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
  • Page 252 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 253 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
  • Page 254 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
  • Page 255 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.

  • Page 256: Canon Ij Status Monitor Description

    You can immediately check how to respond. Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 257 Select this menu to check information such as the ink tank types for your printer. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.

  • Page 258: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...

  • Page 259: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model.

  • Page 260: Deleting The Unnecessary Printer Driver

    Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller •...

  • Page 261: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Confirm that the USB port of this printer and the computer are firmly connected with the USB cable. •...

  • Page 262: Installing The Printer Driver

    Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2.

  • Page 263: Sharing The Printer On A Network

    • In case an error occurred when a document is printed by the client system to a shared printer, the error message of Canon IJ Status Monitor will be displayed both on the client system and the print server system. For regular printing, Canon IJ Status Monitor will be displayed only on the client system.

  • Page 264: Settings On Print Server

    Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.

  • Page 265: Settings On Client Pc

    Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: If you are using Windows 8.1, Windows 8, Windows 7, or Windows Vista Install the printer driver on the client systems Note...
  • Page 266 If you are using Windows XP 1. Install the printer driver on the client systems For installation instructions, see "Installing the Printer Driver." Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes.

  • Page 267: Restrictions On Printer Sharing

    Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.

  • Page 268: Printing Using Canon Application Software

    Printing Using Canon Application Software My Image Garden Guide...

  • Page 269: Troubleshooting

    Troubleshooting Frequently Asked Questions • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install Printer Driver • Paper Jams Examples of Problems Printer Does Not Move •...

  • Page 270: Printing Problems

    Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Printing Stops...

  • Page 271: Printing Does Not Start

    The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
  • Page 272 Faxes. 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Properties.

  • Page 273: Paper Jams

    Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. • For Windows: • For Mac OS: * The screen differs depending on the OS you are using. To remove the jammed paper, see List of Support Code for Error (Paper Jams).

  • Page 274: Print Results Are Unsatisfactory

    Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 275 Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors...

  • Page 276: Cannot Complete Printing

    Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.

  • Page 277: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear

    Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
  • Page 278 Cleaning the Print Heads ◦ For Mac OS: Cleaning the Print Heads If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 279 After refilling the ink tank, perform system cleaning. • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

  • Page 280: Colors Are Unclear

    Cleaning the Print Heads ◦ For Mac OS: Cleaning the Print Heads If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 281 Note • Printed colors may not match screen colors due to basic differences in the methods used to produce colors. Color control settings and environmental differences can also affect how colors appear on the screen. Therefore, colors of printing results may be different from those on the screen.

  • Page 282: Lines Are Misaligned

    Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. • For Windows: Aligning the Print Head Position •...

  • Page 283: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.

  • Page 284: Images Incomplete Or Missing (Windows)

    Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.

  • Page 285: Ink Blots / Paper Curl

    Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use...

  • Page 286: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 • Make sure you are using the right paper for what you are printing. Media Types You Can Use •...
  • Page 287 Window. • For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
  • Page 288 If intensity is set high, reduce intensity setting and try printing again. Check5 If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Check the intensity setting in the printer driver. •...
  • Page 289 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.

  • Page 290: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the printer.

  • Page 291: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount of ink is ejected for cleaning. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...

  • Page 292: Uneven Or Streaked Colors

    Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
  • Page 293 Cleaning the Print Heads ◦ For Mac OS: Cleaning the Print Heads If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 294: No Ink Comes Out

    Cleaning the Print Heads ◦ For Mac OS: Cleaning the Print Heads If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 295: Paper Does Not Feed Properly/"No Paper" Error

    Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 296 Cleaning the Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important •...

  • Page 297: Printing Stops

    Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.

  • Page 298: Mechanical Problems

    Mechanical Problems Power Does Not Come On Power Shuts Off By Itself Cannot Connect to Computer Properly Printer Status Monitor Not Displayed (Windows)

  • Page 299: Power Does Not Come On

    Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 300: Power Shuts Off By Itself

    • If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.

  • Page 301: Cannot Connect To Computer Properly

    Cannot Connect to Computer Properly Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.

  • Page 302: Printer Status Monitor Not Displayed (Windows)

    Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.

  • Page 303: Installation And Download Problems

    Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)

  • Page 304: Cannot Install Printer Driver

    2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 305 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.

  • Page 306: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)

    Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...

  • Page 307: Errors And Messages

    Errors and Messages An Error Occurs Message Appears...

  • Page 308: An Error Occurs

    An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer screen.
  • Page 309 (A) Alternately flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring a repair has B202, B203, B204, B205 occurred. Other cases than above Printer error has occurred.
  • Page 310 * The screen differs depending on the OS you are using. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.

  • Page 311: Message Appears

    Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.
  • Page 312 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Properties.
  • Page 313 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete.
  • Page 314 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
  • Page 315 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
  • Page 316 • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash.
  • Page 317 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.

  • Page 318: If You Cannot Solve A Problem

    If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.

  • Page 319: Repairing Your Printer

    Repairing Your Printer When transporting the printer for repairing it, follow the procedure below to prepare. Important • When transporting the printer, make sure to avoid the followings. • You cannot take ink out of ink tanks. • Do not tilt the printer. Ink may leak. •...
  • Page 320 5. Make sure that tank caps are properly closed. 6. Retract the paper output tray and output tray extension, and then close the paper support. 7. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer.

  • Page 321: List Of Support Code For Error

    List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response.

  • Page 322: List Of Support Code For Error (Paper Jams)

    List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or from the rear tray: Paper Is Jammed inside Printer •...
  • Page 323 1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do Remove the jammed paper following the procedure below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it.

  • Page 324: Paper Is Jammed Inside Printer

    Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
  • Page 325 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
  • Page 326 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 327 Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.

  • Page 328: Other Cases

    Other Cases Check the following: Is anything blocking paper output slot? Check1 Are there any foreign objects in rear tray? Check2 If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it, and then remove the foreign object.
  • Page 329 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's RESUME/CANCEL button.
  • Page 330 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not close it while you are refilling an ink tank.
  • Page 331 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 332 1470 Cause Cartridge is not installed properly. What to Do Open the top cover, and then push the cartridge locking cover to make sure the cartridges are installed properly. Alternatively, push the joint button. Important • Remove the labels of the cartridge to install it. After that, close the top cover.
  • Page 333 1471 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
  • Page 334 1472 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
  • Page 335 1473 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
  • Page 336 1474 Cause Cartridge is not installed in correct position. What to Do Make sure each cartridge is installed in the correct position. If printing is in progress, press the printer's RESUME/CANCEL button to cancel printing, and then install the cartridge.
  • Page 337 1475 Cause More than one cartridge of the same color is installed. What to Do Install the cartridge in the correct position.
  • Page 338 1476 Cause Appropriate cartridge is not installed. What to Do Printing cannot be executed because the cartridge is not compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
  • Page 339 1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink.
  • Page 340 Cause Ink absorber is almost full. What to Do Press the printer's RESUME/CANCEL button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 341 Cause Ink absorber is almost full. What to Do Press the printer's RESUME/CANCEL button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 342 If the protective material or tape is still there, remove it and close the top cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 343 • Make sure the cartridges are properly installed. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white belt (B), or tubes (C).
  • Page 344 • For Mac OS: Cleaning the Print Heads If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 345 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 346 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 347 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 348 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
  • Page 349 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 350 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 351 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 352 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 353 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 354 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 355 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 356 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 357 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 358 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 359 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 360 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 361 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 362 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 363 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 364 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 365 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 366 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 367 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 368 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 369 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

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