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Warranty
Limited Warranty For Adjustable Beds
LIMITED WARRANTY: Subject to the terms and conditions
set forth herein, the manufacturer of this product, RIZE,
warrants to the original retail purchaser for the time
periods stated herein that the adjustable bed system
purchased from an authorized reseller of genuine RIZE
products is merchantable and free of defects and
materials and is fit for the purpose of residential, non-
hospital bedding. Floor samples are not warranted
and are purchased AS IS. This warranty applies only to
genuine RIZE products, and without limiting the foregoing,
does not apply to power cords or other accessories
supplied by the seller or other parties.
5-Year Period for All Labor: The above warranty
will apply for 5 years for labor on the bed frame, all
components, parts, including, without limitation,
electronics, electrical components, drive motors, WiFi
module, power supply and power cords, and massage
motors.
5-Year Period for All Components: The above warranty
will apply for 5 years for the bed frame, all components
and parts, including, without limitation, electronics,
electrical components, drive motors, WiFi module, power
supply and power cords, and massage motors.
20-Year Period for Bed Frame: The above warranty will
apply for 20 Years prorated to the bed frame, defined
as follows: the metal structure of the adjustable bed
system only, and specifically does not include its cover,
side rails, decking or legs, or other attachments thereto,
such as actuator lift motors, control box, WiFi modules,
power supply, power cords, control box or other electrical
or mechanical components. For years 6 through 20 the
warranty will be reduced by one-fifteenth (1/15) for each
year beyond the fifth year.
Start of Warranty Period: The warranty periods
stated above will commence on the date of the first
retail purchase of the adjustable bed system from an
authorized RIZE reseller, provided that proof of purchase
and warranty registration occur within the time and in the
manner set forth below. In the case of replacement parts
provided by RIZE, the warranty will apply to the original
18
warranty period and will not extend beyond such period.
NO OTHER WARRANTY EXPRESS OR IMPLIED: The
foregoing express warranty is the only warranty by RIZE
and all other express warranties or warranties implied
by law or otherwise (including without limitation, any
implied warranty of fitness for a particular purpose)
are hereby denied and disclaimed to the full extent
permitted by applicable law.
EXCLUSIONS FROM WARRANTY: Loss, damage,
malfunctions or other defects caused in whole or in part
by any one or more of the following are not covered
by any warranty and neither RIZE nor the seller shall be
responsible for them: ordinary wear and tear; damage
not directly caused by a defect covered by this express
warranty; failure to comply with this user Manual and/
or any other user instructions issued by RIZE for use and
maintenance, including without limitation, weight limits
and operation; modifications not performed by RIZE; use
of any parts, components, or accessories that are not
supplied by RIZE for the specific product and installed by
an authorized RIZE service provider; use of the product for
purposes or in a manner not expressly intended by RIZE
as described in this Manual or any other misuse or abuse;
storage or use outside of home or other exposure to the
elements; dampness; or transportation or other handling
by anyone other than RIZE.
EXCLUSIVE LIMITED REMEDY: The sole and exclusive
remedy for any item which fails to meet the express
written warranty set forth above shall be, at RIZE's
option, either repair or replacement of the defective
item. RIZE may require reasonable evidence of the
existence of a defect, and RIZE customer service staff will
discuss specific requirements with the purchaser based
on the defects identified by the purchaser. Replacement
parts will be provided at no cost to the purchaser,
provided that the defective parts are delivered to RIZE,
unless RIZE instructs otherwise in the claims process (see
below). Subject to advance approval by RIZE, it will also
pay reasonable shipping costs for returns requested by
RIZE and replacement parts or bedding systems.
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