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Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM
The adjustable bed stutters when in
motion.
Split bed system is out of sync. Only one
of the two adjustable beds raises or both
beds raise but one side is higher than the
other.
Massage motors seem excessively loud
during operation.
Under bed lights are alternating.
SOLUTIONS
1.
Clear any clutter or obstructions under and around
the adjustable bed. Radio frequency interference from
other remotes or electronic devices may affect normal
operation.
2.
Check the batteries in the remote.
3.
Press the lift buttons firmly and accurately.
Sync one remote to both adjustable beds.
For more information, see "Synchronizing two beds for
tandem operation" on page 12.
•
Hard surface flooring may cause added vibration. To
correct, place carpet pieces or rubber furniture cups
under each leg or caster of the bed.
•
Elevate the head or foot section a short distance
(using the remote control) to realign the lift/lower
mechanisms with the bed support platform.
•
Check that the bed is not in direct contact with a
wall, nightstand, or other object that may cause
vibration or noise.
•
Check that the headboard attachment hardware is
tightened firmly (if used).
1.
Unplug the adjustable bed where the light is not
working.
2.
Turn the underbed lighting off using remote.
3.
Plug the adjustable bed back into the electrical outlet.
Wait for one minute.
4.
Press any button on the remote. Wait for three (3)
seconds.
5.
Lights should be working together now.
17
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