Compliance With Legal And Normative Requirements; Warranty, Liability, Repair Service; Warranty; Liability - Vapormed Volcano MEDIC 2 Instructions For Use Manual

12 . C O M P L I A N C E W I T H L E G A L A N D N O R M AT I V E
R E Q U I R E M E N T S
Council Directive 93/42/EEC concerning medical devices
IEC 60601-1 - Medical electrical equipment
Medical electrical equipment CAN/CSA-C22.2 No. 60601
Notified Body:
TÜV SÜD Product Service GmbH
Ridlerstrasse 65
80339 Munich, Germany
Manufacturer:
Storz & Bickel GmbH & Co. KG
In Grubenäcker 5-9,
78532 Tuttlingen, Germany
70
13 . WA R R A N T Y, L I A B I L I T Y, R E PA I R S E R V I C E

13.1. Warranty

Storz & Bickel GmbH & Co. KG as seller
hereby guarantees the customer that
the product will be free from defects
in accordance with the specifications
of German law, and pursuant to our
General Terms and Conditions (GTC),
upon which the purchasing agree-
ment are based. In addition, we guar-
antee that the VOLCANO MEDIC 2 will
be free from defects for a period of
three years. Of course, Storz & Bickel
will only be subject to a warranty obli-
gation if the customer has purchased
the products directly from us. If prod-
ucts are purchased from third parties,
warranty claims may only be asserted
against these third parties, and Storz &
Bickel cannot provide any information
on the content of such claims.
In clarification, we would like to note
once again here that the warranty ex-
tends only to correcting such initial
defects that exist despite proper han-
dling of the product in consideration
of this Instructions for Use and further
information provided to users. Normal
wear or tear to the products is not con-
sidered a defect under warranty law. If
the customer has commissioned third
parties with completing maintenance
or repair of the product, or if the cus-
tomer uses external products, Storz &
Bickel's warranty obligations will only
exist if the customer can prove that the
defect was not caused by use of the ex-
ternal service or external product.
Storz & Bickel will decide at its own
discretion whether to correct a defect
covered to warranty law through repair
or by delivering a new product to the
customer.
Any warranty claims must be directed
to Storz & Bickel GmbH & Co. KG, In
Grubenäcker 5-9, 78532 Tuttlingen.
Please send the complete defective
item to us, not disassembled, with in-
voice. Please use external packaging
that would prevent any damage during
transportation.
In order to avoid misunderstandings,
we would like to note that all informa-
tion on our products provided in this
Instructions for Use or elsewhere
does not represent any guarantee of
features or durability, unless we have
expressly referred to a guarantee for
such features or durability.

13.2. Liability

Storz & Bickel shall be liable for any
damages caused to the customer
by our products in accordance with
German law and pursuant to our GTC.
Under said provisions, we are only lia-
ble for damages caused by intentional
action or gross negligence, unless
such damages involve death, personal
injury, or injury to health, or if the inju-
ry is related to a cardinal contractual
obligation. In such cases, we will also
be liable to the customer for simple
negligence.
71