Troubleshooting - aventon Aventure User Manual

Symptoms
1 The bike does not
work
2 Irregular accelera on
and/or reduced top
speed
3 The motor does not
respond when the
bike is powered on
Reduced range
4
5 The ba ery will not
charge
6 Wheel or motor
makes strange noises
Error Detection
Your bike from Aventon Bikes is equipped with an error detection system integrated into the display and
controller. In the case of an electronic control system fault an error code should display. The following
error codes are the most common and can aid in troubleshooting. If your bike has an error code displayed
at any time it is recommended that you cease operation and contact Aventon Bikes immediately.
Error Code
Possible Causes
1. Insu ient ba ery power
2. Faulty connec ns
3. Ba ery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Insu ient ba ery power
2. Loose or damaged thro le
3. Misaligned or damaged magnet ring
1. Loose wiring
2. Loose or damaged thro le
3. Loose or damaged motor plug wire
4. Damaged motor
1. Low re pressure
2. Low or faulty ba ery
3. Driving with too many hills, headwind, braking, and/or
excessive load
4. Ba ery discharged for long period of me without
regular charges, aged, damaged.
5. Brakes rubbing
1. Charger not well connected
2. Charger damaged
3. Ba ery damaged
4. Wiring damaged
1. Loose or damaged wheel spokes or rim
2. Loose or damaged motor wiring
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Most Common Solu
1.
2.
3.
4.
5.
1.
2.
3.
1.
2.
3.
4.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
De ni on
Abnormal Current
Thro le Fault
Motor Phase Fault
Motor Hall Fault
Brake Switch Fault or Brake Applied While Turning On
Communica on Fault
ns
Charge the ba ery
Clean and repair connectors
Install ba ery correctly
Turn on bike with proper sequence
Disengage brakes
Charge or replace ba ery
Replace thro le
Align or replace magnet ring
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
Adjust re pressure
Check connec ns or charge ba ery
Assist with pedals or adjust route
Contact Product Support if range
decline persists.
Adjust the brakes
Adjust the connec ns
Replace
Replace
Repair or replace
Tighten, repair, or replace
Reconnect or replace motor.
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