aventon PACE 350 Owner's Manual
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aventon PACE 350 Owner's Manual

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PACE 350 & PACE 350 STEP-THROUGH
OWNER'S MANUAL

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  • Page 1 PACE 350 & PACE 350 STEP-THROUGH OWNER’S MANUAL...
  • Page 2 AVENTON PACE 350 OWNER’S MANUAL Thank you for purchasing an Aventon Pace 350 ebike! Before riding, please take a moment to review these instructions. Need service or support? Visit our website for quick answers, manuals and live chat support, and/or give us a call and we’ll find you a solution.

  • Page 3: Table Of Contents

    CONTENTS Display / Control Specifications Getting Started What’s on the Display? Using the Controls Customizing the Display • Function 01P Backlight Brightness • Function 02P Unit of Measure • Function 03P Battery Voltage • Function 04P Wheel Size • Function 05P Speed Limit •...

  • Page 4: Display / Control Specifications

    • 36 Volt Power Supply • Current Rated: 10mA • Maximum Operating Current: 30mA • Power Off Leakage Current < 1uA • Operating Current to Controller: 50mA • Operating Temperature: -18º to 65ºC • Storage Temperature: -30º to 80ºC PACE 350 OWNER’S MANUAL...

  • Page 5: Getting Started

    0-5. Pedal assist will engage at speeds up to 20 MPH. The Pace 350 ebike is equipped with a throttle, which is mounted near the rider’s left thumb, to propel the bike without pedaling. To use the throttle, start pedaling (one pedal revolution) then apply the throttle.

  • Page 6: What's On The Display

    While you are riding, you can use the display to monitor your speed, the amount of pedal assist, battery life remaining, and other data. As shown below, your Pace 350 uses a LCD display screen that looks like this: BATTERY LEVEL INDICATOR...

  • Page 7: Using The Controls

    “Super walk mode” is an even-faster version of walk mode. To use it, hold the down arrow to engage standard walk mode, then press the throttle. This is useful on very steep climbs or when towing a trailer. Use caution with both walk modes. PACE 350 OWNER’S MANUAL...

  • Page 8: Customizing The Display

    CUSTOMIZING THE DISPLAY You can use the settings features of the display to customize the Pace 350 for your use. To enter the “Settings” mode, hold the “U” and “D” buttons at the same time for 2 seconds. You can customize 5 out of the 6 different functions on the display.

  • Page 9: Function 04P Wheel Size

    FUNCTION 04P - WHEEL SIZE This function can be used to change the wheel size to 16, 18, 20, 22, 24, 26, 27.5, or 28” wheels. The Pace 350 comes stock with 27.5” wheels, which is the default and recommended setting. Note: Selecting the incorrect wheel size will affect the accuracy of the bike’s speed, the...

  • Page 10: Battery And Charging

    To optimize the performance of the battery over time, try and use it (discharging and charging) at least monthly. But if you won’t be riding your Pace 350 for a long period of time, it’s best to store the battery fully charged.
  • Page 11 - it should be firmly attached. The Pace 350 battery contains a USB port for transmitting diagnostic data only, not for charging. It will not charge or power devices via USB.

  • Page 12: Maintenance And Service

    MAINTENANCE AND SERVICE Properly maintaining your Pace 350 ensures its longevity and smooth operation. Before assembling your bike, please watch the “How To Assemble” video we’ve prepared for you. If you have questions during the assembly process, please contact Aventon at (866) 300-3311 or email info@aventon.com.

  • Page 13: Storing Your Bike

    All bicycle tubes slowly lose air over time and need to be regularly topped off to maintain proper pressure. This does not mean that your bicycle has a flat tire. Avoid allowing the tires to deflate completely during storage PACE 350 OWNER’S MANUAL...

  • Page 14: Safety

    Additionally, some jurisdictions require helmet use when riding Class II ebikes like the Pace 350. You should comply with local law when riding your Aventon bicycle. Your Pace 350 comes with reflectors and we encourage you to install and use them.

  • Page 15: Error Codes And Troubleshooting

    At least one of the motor phase wires has been damaged or is temporarily disconnected. The hall sensor inside the rear hub might Motor Hall Sensor be disconnected or damaged. Service or Error replace the rear hub. PACE 350 OWNER’S MANUAL...
  • Page 16 The Pace 350 uses special brake levers that stop the motor when you apply the brakes - built in “magnetic reed Brake switches” disengage the motor’s power Error when the lever is squeezed. If the lever is damaged (for example, following a crash), it might need to be replaced.
  • Page 17 This error could also appear if you install the wrong battery on your Pace 350. Bad connection between display and Communication controller, disconnect and re-connect Error display; ensure connection does not have grit or contamination. PACE 350 OWNER’S MANUAL...

  • Page 18: Additional Troubleshooting

    You can stop pedaling after the throttle function turns on. 4. If you bent the derailleur hanger on your Pace 350 in a fall, don’t worry. It’s actually designed to fail, sparing the more expensive frame, and is inexpensively replaceable for this reason.
  • Page 19 5. If your bike powers up normally and shows no error messages, but will not run when you turn the pedal assist on, check to ensure the cadence sensor under the left crankarm is plugged in. PACE 350 OWNER’S MANUAL...

  • Page 20: Battery Troubleshooting

    6. When charging is complete, put the battery back on the bike and check for proper operation. Having trouble with your Pace 350? Most problems are easy to correct. If a situation occurs that could damage the battery, the battery can go into a protective “sleep mode”...
  • Page 21 To correct this issue: Reduce the strain on the battery and charge the battery. If it will not take a charge, please take the previous steps to resolve the issue. PACE 350 OWNER’S MANUAL...

  • Page 22: Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS • Do the components of the Pace 500 and Pace 350 ebikes interchange? Some components interchange across the line of Pace ebikes, like saddles, seatposts, handlebars, and grips. The ebike-specific components, however, like batteries, controllers, displays, and motor do not interchange. Pace 350 is a 36V system vs.
  • Page 23 • How fast can the Pace 350 go? We ship the Pace 350 ebike in a “Class II” configuration to meet ebike laws which have been adopted in many states. The user can modify the speed limit using the settings, for example, if you live in a state without ebike laws, or if you are riding on private property.
  • Page 24 Rack. The Pace 350 size S and M need an add-on Planet Bike Extended Length mounting kit. The Pace 350 size L does not need this kit. The Pace 350 Step-through in size S and M need the extended length mounting kit.
  • Page 25 You’ll see it fall quickly under heavy usage, and more slowly when you are not taxing the motor. • What are the weight limits for the Pace 350? Maximum Rider Weight: 250 LB / 113.3 KG Maximum Cargo Weight: 50 LB / 22.6 KG...

  • Page 26: Notes

    NOTES PACE 350 OWNER’S MANUAL...
  • Page 27 NOTES PACE 350 OWNER’S MANUAL...
  • Page 28 WWW.AVENTON.COM...

This manual is also suitable for:

Pace 350 step-throughPace 500Pace 500 step-through

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