aventon Aventure User Manual page 29

Shipping Damage:
Damage to a covered components during shipping is not covered by this Limited Warranty, but Aventon will
replace such damaged covered components if you:
receipt of the ebike;
shipment.
Shipping damage claims are very time sensitive and it is your responsibility to immediately inspect the
ebike for damage upon receipt.
If you choose to set up your own independent shipping method, such as use of a freight forwarder or other
similar service, Aventon will not replace any Covered Components damaged during such shipping method.
Credit Card Chargebacks:
If any ebike purchase becomes subject to a credit card chargeback in any amount, and you are still in
possession of the ebike, then this Limited Warranty shall be invalidated until the credit card chargeback
has been resolved.
Claims Process:
Aventon will not replace any covered components under this limited warranty without first seeing photos or
video of the damaged covered components.
In order to exercise your right to receive a replacement for a Covered Component under this Limited
Warranty, you must:
Contact the A venton Product Support team by visiting
phone at (866) 300-3311.
The Product Support team will initially work with you on the problem with your ebike to identify potential
simple fixes.
you with a set of instructions for returning the defective Covered Component and receiving the replacement.
determining how to replace or install the new Covered Component into your ebike.
Aventon agrees in writing to pay for such shipping costs. Replacement Covered Components under this
Limited Warranty shall only be shipped to the address of the original purchaser.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND AVENTON' S
ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. AVENTON'S LIABILITY SHALL
UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE EBIKE, NOR
SHALL AVENTON UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Aventon DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
https://support.aventon.com/contact-us or by
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