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Alcatel-Lucent Enterprise ALE-500 / ALE-400 / ALE-300 Enterprise DeskPhone - Quick guide
Quick guide
Keys
● Hang up key (lit in red) to end a call or to go back to
the homepage during programming.
● When you receive a call, the key is blinking red and
you can ignore the call by selecting it. Your phone no
longer rings but the call is still presented.
● Redial key: to access the 'Redial' feature (long press).
● Messaging key to access the messaging portal (call
log, voice messages and text messages).
This key flashes blue when there is a new event such as
a new voice message, a new instant message or a new
event in the call log. The key remains lit until all
events are acknowledged or deleted.
● Quick access to user local menu.
The following keys depend on the configuration and the model
of your phone.
● Programmable keys (F1 and F2 keys). Lit when the
function associated with the key is activated. A service
or a direct call can be associated to these keys.
● Alphanumeric key
Switch between the alphabetic and numeric dialpad.
● Programmable key when a magnetic keyboard is
connected to the desk phone (ALE-100).
● Hold: the call is placed on hold. This key depends on
the system configuration and countries as United
States.
● Programmable key when not configured as hold key.
● Transfer: transfer the call to another number. This
key depends on the system configuration and countries
as United States.
● Programmable key when not configured as transfer
key.
● Conference: establish a three-party conference call.
This key depends on the system configuration and
countries as United States.
● Programmable key when not configured as
conference key.
The following keys are only available on the ALE-500
Back/Exit key
● Use this key to go back to the previous step (short
press).
● Use this key to go back to the homepage (long
press).
● Use this key to delete one number or character at a
time.
● F1: Programmable key.
● F2: Programmable key.
The following keys are located on the Smart Pad
OK key:
● Use this key to validate your choices and options
while programming or configuring.
● Use this key to answer an incoming call with the
default audio device.
● Use this key to turn on or off the back light in idle
state.
● Long press this key to launch vocal assistant
(depending on the software version).
Hands-free/Loudspeaker key
● Pressing this key answers an incoming call in hands-
free mode (when activated, the key is lit blue). When
a call is in progress, pressing this key switches from
hands-free mode to headset or handset mode. A long
press activates the loudspeaker when a call is in
progress via the handset or headset.
● A long press in idle state displays audio devices and
lets you define the default audio device if you have
connected the same type of accessory onto different
connectors.
Related Documentation - Other languages for Safety and Regulatory Instructions and User Documentations are available at the following Web
site: https://www.al-enterprise.com/products. 8AL90399ENAAed01 - The Alcatel-Lucent name and logo are trademarks of Nokia used under
license by ALE. ALE International copyright © 2021
OpenTouch® Suite for MLE
Status icons/ Call icons
Silent mode.
Telephone locked.
Headset connected.
Handsfree connected.
Appointment programmed.
Light color: Bluetooth® enabled without any paired
devices.
Dark color: Bluetooth® accessory paired.
Light color: a Bluetooth® mobile phone has been paired
but it is not connected.
Dark color: Bluetooth® mobile phone connected (the
desk phone is used as Bluetooth® audiohub).
Active Bluetooth® connection.
Encrypted signal icon.
Wi-Fi enabled.
Light color: USB audiohub activated.
Dark color: audiohub is activated and a computer is
connected to the desk phone.
Symphonic HD audio is used during conversation.
Incoming call icon.
Call in progress icon.
Call holding icon.
Retrieve call icon.
End conversation icon.
Encrypted call icon.
Mute and interphony key
● Mute key: during a call, press this key to stop your
contact from hearing you. When activated, the key is
lit in blue and the Smart Pad ring in red.
● Interphony key: When idle, press this key to switch
the phone to interphony mode. When you receive a
call, the phone automatically answers into hands-free
mode. This key lights up blue when activated.
Interphony can be disabled by the administrator.
Audiohub - Future use. To know the latest news,
contact your administrator who has access to the last
release notes.
Use your desk phone as a Bluetooth® or USB audiohub.
Plug a headset or PC into the desk phone using the USB
connector, pair your smartphone through Bluetooth®,
and leverage the desk phone 3D Symphonic HD audio.
Up-down navigator: used to scroll through the content
of a page.
Left-right navigator: in idle state, use this key to
move from one page to another. In conversation, use
this key to move between tabs of current calls (call in
progress, calls on hold, incoming call). In the text
edition, use this key to navigate into the text box.
Rotate clockwise
● Turn up the volume (ringing or call state).
● Increase the brightness (idle state).
Rotate counter clockwise
● Turn down the volume (ringing or call state).
● Decrease the brightness (idle state).
Back/Exit key
● Use this key to go back to the previous step (short
press).
● Use this key to go back to the homepage (long press).
● Use this key to delete one number or character at a
time.
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