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SCREEN DISPLAY
CAUSE
Wrong ink installed.
INK UNKNOWN
INSERT CARD
Memory Card not installed.
NO ACCOUNT
No Postage-On-Call
account set up.
NO ANSWER
Wrong number dialed.
CHECK TEL. NO.
NO DIAL TONE
Machine not connected to
CHECK CONNECTION
telephone line.
No valid rate table available. Request Update -
NO RATES
Scale missing or damaged.
NO SCALE
File exists in machine.
REPLACE FILE?
System Error
WARNING
DIE MISSING
PO LOCKOUT
Inspection Timer Expired.
PRESS FUNDS KEY
Mail removed during print.
WARNING
MAIL NOT PRESENT
Add Postage transaction not
WARNING
PENDING CREDIT
completed.
For Neopost Helpdesk call: 1-800-827-4543
IJ25 Postage Meter User's Guide
DISPLAY INDEX
REMEDY
Replace Ink Cartridge
Insert Card and press OK.
Call Helpdesk.
Check Telephone Number set-up
in the machine.
Connect to telephone socket.
Check Telephone Number set-up
Call Helpdesk.
Check connection -
Call Helpdesk
Accept 'Replace File?' - OK.
Call Helpdesk.
Press Funds key to clear lockout
Place mail firmly into the
machine.
Press FUNDS key and select Add
Postage to automatically finish
transaction
35
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