Taylor C850 Series Equipment Manual page 59

Clamshell grill for mcdonald's
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PROBLEM
Thermocouple X Open
Thermocouple X Shorted
The grill is making loud whistling
noise when cooking product with
egg ring.
Product Troubleshooting
PROBLEM
The product is undercooked or
over cooked.
The product is not cooking evenly.
Eggs are pooling to one side of the
egg ring.
The grill displays: "Lower Plate
Stall" and platen comes up.
The product is not recognized.
PROBABLE CAUSE
Internal component failure.
3 phase cord has become
unplugged from the wall.
If the problem still remains, internal
component failure
The egg ring is dirty and causing
steam to escape.
PROBABLE CAUSE
The release material is dirty or
worn.
The upper platen or lower cook
surface are not clean or have
carbon buildup.
Incorrect cook time
The grill's gaps have come out of
specification.
The upper platen or lower cook
surface are not clean or have
carbon buildup.
The release sheet material is dirty
or worn.
The grill's gaps have come out of
specification.
The grill has become unlevel.
The grill's gaps have come out of
specification.
The product being cooked is
mis-shaped or out of specification.
The wrong recipe was selected to
cook.
Carbon buildup on the upper
and/or lower cook surfaces is
interfering with the Auto Gap
settings.
The grill plate has become uneven. Refer to Pg "Gap Validation and
The wrong product is being used.
The grill is not set in the Auto
Product Recognition mode.
57
REMEDY
Call for service.
Reseat the 3 phase plug.
Call for service.
Clean the egg ring.
REMEDY
Clean and/or replace the release
sheets.
Cleaning procedures must be
followed tp properly clean the grill
and remove carbon buildup.
Increase or decrease the cook time
accordingly. Refer to Pg cook time
adjustment procedure.
Refer to Pg "Gap Validation and
Calibration".
Cleaning procedures must be
followed tp properly clean the grill
and remove carbon buildup.
Clean and/or replace the release
sheets.
Refer to Pg. 22 "Gap Validation
and Calibration".
Re-level the grill.
Refer to Pg "Gap Validation and
Calibration".
Press the "Standby" button again.
The product will flatten as it thaws.
Review and select the correct
recipe item. Restart the cook cycle.
Remove the carbon and clean the
upper and lower cook surfaces.
Calibration".
Ensure correct product and
settings.
Ensure the grill control is set to
Auto.

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