Oricom OBH36T User Manual page 28

Troubleshooting for Wi-Fi ® Internet Viewing
Category
Description / Error
Account I am unable to
login even after
registration.
Account I receive an error
message saying:
"Email ID is not
registered".
Account What do I do if I
forgot my password?
Account I am unable to receive
a new password
although I have
used the "Forgot
password" option.
28
Problem Solution
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Create
Account to create an account.
Click on the "Forgot Password" link
on https://app.hubbleconnected.
com/ #lostpassword OR on your
Android™ or iOS application. An
email will be sent to your registered
email address.
1. The e-mail might have been
sent to your Junk Mail Folder.
Please check your Junk Mail
Folder.
2. There might be a delay in
getting your e-mail. Please wait
a few minutes and refresh your
email account.
Help