Poly Studio P21 User Manual
  1. Manuals
  2. Brands
  3. Poly Manuals
  4. Conference System
  5. Studio P21
  6. User manual

Poly Studio P21 User Manual

Hide thumbs Also See for Studio P21:
Table of Contents

Advertisement

Quick Links

USER GUIDE
1.1162.68.2061 | July 2021 |3725-87328-002A
Poly Studio P21
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Studio P21 and is the answer not in the manual?

Questions and answers

Related Manuals for Poly Studio P21

Summary of Contents for Poly Studio P21

  • Page 1 Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Download and Install the Poly Lens Desktop App.............. 7 Complete Initial System Setup on macOS................7 Complete Initial System Setup on Windows............... 8 Use the Poly Studio P21 Personal Meeting Display Privacy Shutter........8 LED Status Indicators......................9 Basic Tips for Great Video Conferences................9 Advanced Tips for Great Video Conferences..............10...
  • Page 3 Contents Mouse or Keyboard Input Freezes for 10-30 Seconds............. 18 Studio P21 Display Is Blank After Restarting Mac............18...

  • Page 4: Before You Begin

    Create an account to access Poly support personnel and participate in developer and support forums. You can find the latest information on hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.

  • Page 5: Getting Started

    Poly recommends plugging the USB cable directly into your computer. Connecting through a docking station or hub may affect video quality. Poly Studio P21 Hardware Overview The following figures display the hardware features on the Poly Studio P21 personal meeting display. The table lists each feature numbered in the figures.
  • Page 6 Getting Started Front View Poly Studio P21 Feature Descriptions Ref. Number Feature Feature Description Camera Camera with a privacy shutter that you can manually open or close Ambient light sensor Detects the ambient light level and automatically adjusts vanity lighting...
  • Page 7 LED indicators Indicates the personal meeting display’s status Wireless charger Charge compatible phones and headsets by placing them on the wireless charging area System Ports and Vanity Lighting Control Poly Studio P21 Port Descriptions Ref. Number Description 3.5 mm headset port...

  • Page 8: Download And Install The Poly Lens Desktop App

    Note: You must download and install the DisplayLink software for your device to work. If you want to use your Studio P21 personal meeting display as your only monitor, you must complete the initial setup with a different monitor connected to your computer. After completing the initial setup, you can then use your Studio P21 device in a single-monitor setup.

  • Page 9: Complete Initial System Setup On Windows

    DisplayLink driver. Complete initial system setup so that your device properly displays the attached computer’s output. If you want to use your Studio P21 personal meeting display as your only monitor, you must complete the initial setup with a different monitor connected to your computer. After completing the initial setup, you can then use your Studio P21 device in a single-monitor setup.

  • Page 10: Led Status Indicators

    The device provides an LED light bar below the monitor to help you understand its behaviors. The following table lists each LED color and pattern with its associated status. Basic Poly Studio P21 LED Bar Colors and Patterns Colors and Patterns...

  • Page 11: Advanced Tips For Great Video Conferences

    Getting Started ▪ Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks or narrow stripes. Light pastels and muted colors look the best on the screen. ▪ Preview your video stream before you join a meeting to make sure that you don’t have shadows on your face and that your camera settings are configured correctly.

  • Page 12: Accessibility Features

    Bright lighting increases the range of in-focus objects, but inappropriate direct lighting might make you look harsh or somber. Poly recommends using indirect fluorescent lighting in a midrange, neutral color temperature (3600 K to 4500 K). You can find the color temperature of your lighting on the packaging.

  • Page 13: Users With Limited Mobility

    Getting Started The following table lists the accessibility features for users who are blind, have low vision, or have limited vision. Accessibility Features for Users Who Are Blind, Have Low Vision, or Have Limited Vision Accessibility Feature Description Mute and unmute An audible tone plays when you mute and unmute calls.

  • Page 14: Using Your Poly Studio P21 Personal Meeting Display

    Set Poly Studio P21 as the Default Audio and Video Device When you use Poly Studio P21 with a supported application for video calls, you may need to set it as the default audio and video device of your conferencing application.

  • Page 15: Adjust The Volume

    Using Your Poly Studio P21 Personal Meeting Display Procedure 1. Go to your conferencing application’s Settings. 2. Find Audio Device and Video Device. 3. Choose your Poly Studio P21 personal meeting display as the device for each category. Related Links Restart Your Device on page 15 Adjust the Volume Adjust the audio before or during a call to improve your meeting experience.

  • Page 16: Adjust Vanity Lighting Brightness

    Procedure » Place your device, screen up, on the center of the personal meeting display’s monitor stand. Your Studio P21 LED bar glows blue for a short time when your device starts charging. Turn LED Status Indicators On or Off If the LED status indicators at the bottom of the unit are distracting in calls, you can turn them off.

  • Page 17: Updating Firmware

    Rooms calls or end an active Zoom Rooms call. Note: You must select the Studio P21 as the audio input and output device in the Zoom Rooms app and have Zoom Rooms running for the Zoom Rooms button to function properly.

  • Page 18: Troubleshooting

    Complete Initial System Setup on Windows on page 8 Screen Stays Blank After Connecting USB Cord After connecting the supplied USB cord to your computer and your Studio P21, the device's screen remains blank. The supplied USB cable isn't bidirectional.
  • Page 19 » Plug the USB dongle directly into the USB-A port on the Studio P21. Studio P21 Display Is Blank After Restarting Mac After restarting a Mac connected to your Studio P21 conferencing display, the Studio P21 screen fails to initiate and is blank.

This manual is also suitable for:

2200-87100-101

Table of Contents