Poly G7500 User Manual
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Poly G7500 User Manual

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USER GUIDE
Poly Video Mode
(G7500, Studio X70, Studio X50,
Studio X30, and Studio E70)
3.10.0 | February 2022 | 3725-86558-012A
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to Poly
Online Support Center.
Poly
345 Encinal Street
Santa Cruz, California
95060
©
2022 Poly. Bluetooth is a registered trademark of Bluetooth
SIG, Inc. All other trademarks are the property of their
respective owners.

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Summary of Contents for Poly G7500

  • Page 1 Poly/Polycom products or services, go to Poly Online Support Center. Poly 345 Encinal Street Santa Cruz, California 95060 © 2022 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    Poly Studio X70 Features and Capabilities.............. 7 Poly Studio X50 Features and Capabilities.............. 7 Poly Studio X30 Features and Capabilities.............. 8 Poly Studio E70 Camera Features and Capabilities..........8 Administrator Features and Capabilities..............9 Powering the System On and Off..................9 Navigating Your System......................
  • Page 3 Contents Call a Favorite Contact...................18 Joining Meetings from the Calendar................. 18 Meeting Cards......................18 Join an Overbooked Meeting................. 19 Join a Password-Protected Meeting...............19 Using Device Mode......................20 Computer and Cable Requirements...............20 Use Your System as a Computer Accessory............20 Exit Device Mode and Disconnect Your Computer..........21 Sharing Content....................
  • Page 4 Managing Incoming Calls When in Device Mode .............32 Exit Device Mode and Disconnect Your Computer............32 Using the Poly Control App................33 Control the System with the Poly Control App..............33 Settings......................34 Video Adjustments......................34 Change the Participant Layout................34 Audio Adjustments......................

  • Page 5: Before You Begin

    Related Poly and Partner Resources This guide contains overview information, procedures, and references you can use to perform tasks with your video system. The information in this guide applies to all the following Poly video systems except where noted: ▪ Poly G7500 (model: P011) ▪...
  • Page 6 Before You Begin ▪ With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices up, running and ready for action.

  • Page 7: Getting Started

    Before you use your system, familiarize yourself with its features and local interface. Note: While you can control the system using the Poly TC8 controller, all tasks in this guide apply to systems using the Bluetooth remote control or a touch-sensitive monitor. For information on using...

  • Page 8: Poly Studio X70 Features And Capabilities

    Hi-fidelity, built-in stereo microphones that pick up sound within 7.62 m (25 ft) and use spatial audio for life-like presence and clarity ▪ Poly NoiseBlockAI, which eliminates background and extraneous sound during calls in common working environments ▪ HDMI: Single input and dual output ▪...

  • Page 9: Poly Studio X30 Features And Capabilities

    Studio X30, see the Studio X30 setup sheet. Poly Studio E70 Camera Features and Capabilities Poly Studio E70 is a dual-camera solution supported on Poly G7500 and Studio X50 systems running Poly VideoOS 3.6 or later.

  • Page 10: Administrator Features And Capabilities

    Poly Studio E70 Orientation You can mount the Poly Studio E70 above or below the system display. The Studio E70 supports inverted mounting and includes a gyroscopic sensor that automatically detects the camera's orientation. Administrator Features and Capabilities The G7500 and Studio X Family systems provide features for administrators to deploy, manage, and access systems.
  • Page 11 Description System information bar, which shows details such as date/time and system name. Task buttons for placing calls, sharing content, creating a blackboard, or launching Poly Device Mode. Menu for accessing other features. Local camera view. Home Screen Elements Some of the following interactive and read-only elements might not display on your system depending on the system configuration.

  • Page 12: Content Screen

    Blackboard Creates a new blackboard, where you can share annotations or drawings. Poly Device Mode Launches Poly Device Mode, which allows you to use the system as an external camera, microphone, and speaker for your connected laptop. Menu Opens new menu selections for calling, sharing content, camera control, and additional functions.

  • Page 13: Wake The System

    Wake the System After a period of no activity, the system enters sleep mode (if configured by your administrator). You can wake it using a touch monitor, Poly TC8, or Poly Bluetooth Remote Control. Procedure » Do one of the following: ▪...

  • Page 14: Accessibility Features

    Getting Started Accessibility Features Poly products include a number of features to accommodate users with disabilities. Users Who Are Deaf or Hard of Hearing Your system includes accessibility features for users who are deaf or hard of hearing to use the system.
  • Page 15 The Bluetooth remote control enables you to control the system and to perform tasks such as placing calls, starting a sharing session, and configuring some settings. Poly TC8 The TC8 enables you to control the system and to perform tasks such as placing calls.

  • Page 16: Calling

    Calling Topics: ▪ Placing Calls ▪ Calling Contacts ▪ Calling Favorite Contacts ▪ Joining Meetings from the Calendar ▪ Using Device Mode There are several ways to initiate calls on the system. You can place a call by entering your contact’s name or number, choosing a contact in the directory, calling a favorite or recent contact, or joining a scheduled meeting.

  • Page 17: Answer A Call

    > Hang Up. Call a Password-Protected Zoom Meeting Using Trio C60 Use these input options when calling into a password-protected Zoom meeting when using Poly Video Mode and a paired Trio C60. Make sure that you have the meeting password before you join.

  • Page 18: Calling Contacts

    Calling 3. Select Call. Calling Contacts You can access and call contacts, recent contacts, and frequent contacts on your system. If configured by your administrator, contacts display on the Place a Call screen. Contact cards can display the following information: ▪...

  • Page 19: Favorite A Contact

    Calling Favorites display on the Favorites, Contacts, or Home screens, depending on your system configuration. The system adds a star icon next to the contact’s name, providing you an easy way to identify and call favorites. Favorite a Contact Create favorites to display contacts that you call the most often. Procedure 1.

  • Page 20: Join An Overbooked Meeting

    Calling ▪ For meetings scheduled later in the week, a Free until [time/day] message displays until the day of the next scheduled meeting. ▪ If there are no scheduled meetings for the current week, a No Meetings message displays. View Meeting Cards On the Home screen, you can view meeting cards that show your calendar event details.

  • Page 21: Using Device Mode

    For example, instead of using your computer’s camera for Zoom Rooms calls, connect the Studio X30 and use its 4K camera to automatically follow the conversation in the room. You also gain a Poly echo-cancelling microphone and speaker technology during calls.

  • Page 22: Exit Device Mode And Disconnect Your Computer

    Calling You must use a cable with at least one USB-C connection for your video system. If you use a cable with only one USB-C connection, the USB-C end must connect to your video system for Device Mode to work properly.

  • Page 23: Sharing Content

    Sharing Content Topics: ▪ Sharing Content from a Computer or Device ▪ Sharing Content on a Blackboard or Whiteboard ▪ End a Content Session ▪ End a Call with Blackboard or Whiteboard Content To enhance the collaboration experience, you can share documents, graphics, videos, and blackboards or whiteboards with other participants.

  • Page 24: Share Content Using An Hdmi Connection

    Sharing Content 3. Begin casting from your AirPlay- or Miracast-certified device. For casting information for your device, refer to the product documentation. 4. If prompted, enter the security code shown on the Home screen. Share Content Using an HDMI Connection Share content from your device through an HDMI connection.

  • Page 25: Take A Snapshot Of Your Content

    Sharing Content Take a Snapshot of Your Content You can take a picture of your current content. Then you can annotate on the snapshot or download it using the Polycom Content App. A limited number of snapshots are available. A prompt notifies you when you have reached the snapshot limit.
  • Page 26 Sharing Content If you keep content, the content session continues. 3. When you are ready to stop content, select Menu > End Session > End Session.

  • Page 27: Cameras

    Cameras Topics: ▪ Adjust an In-Room Camera ▪ Adjust a Far-Site Camera ▪ Turn Your Camera On or Off ▪ Turn Camera Tracking On or Off ▪ Using Camera Presets ▪ Selecting the Primary Camera Camera controls are available in and out of calls. You can control cameras, depending on the camera type, in the following ways: ▪...

  • Page 28: Turn Your Camera On Or Off

    Note: Turning the camera on or off doesn’t control the privacy shutter for the Studio E70 camera. When you turn the camera off, the Studio E70 camera stops sending video, but the privacy shutter remains open. See Poly Studio E70 Privacy Shutter for more information on the privacy shutter behavior.

  • Page 29: Save A Camera Preset From The Local Interface

    3. On the screen, long press the preset image you want to delete. 4. Select Delete Selecting the Primary Camera In Poly Video Mode and Zoom Rooms, if you have more than one camera attached to the system, you can select the primary camera in or out of a call.

  • Page 30: Camera Priority

    3. USB camera 4. HDMI source set to display as people Select the Primary Camera from the Local Interface In Poly Video Mode, when you attach multiple cameras to the system, select the primary camera from the local interface. Procedure 1.

  • Page 31: Using Device Mode

    For example, instead of using your computer’s camera for Zoom Rooms calls, connect the Studio X30 and use its 4K camera to automatically follow the conversation in the room. You also gain a Poly echo-cancelling microphone and speaker technology during calls.

  • Page 32: Use Your System As A Computer Accessory

    In Device Mode, you can mute the system, adjust the volume, and adjust camera settings. Access Device Mode and connect your computer to the system. Note: The controls on a connected Poly Trio phone don’t work if the system is in Device Mode.

  • Page 33: Managing Incoming Calls When In Device Mode

    Adjust the volume from your computer using the computer or conference application settings. Note: Ensure that you select the correct device when adjusting the volume. Changing the volume alone may not work. You must have selected the Poly video system as the audio device. 3. To configure camera settings: a.

  • Page 34: Using The Poly Control App

    ▪ Control the System with the Poly Control App The Poly Control App enables you to control a video system using a personal device, such as your mobile device or computer. After you connect your personal device to the video system, you can place and manage calls, control camera settings, and interact with shared content.

  • Page 35: Settings

    Settings Topics: ▪ Video Adjustments ▪ Audio Adjustments Before or during calls, you can adjust video and audio settings, including adjusting the volume and changing the video layout. Video Adjustments You can manage video and certain user interface settings. Change the Participant Layout During a call, you can change from the current layout to another layout better suited for the meeting.

  • Page 36: Unmute Your Microphones

    Settings Unmute Your Microphones When your audio is muted and you’re ready to speak in a call, unmute your microphones. Procedure » Do one of the following: ▪ On your remote control, press Mute ▪ On the screen, select Menu >...

  • Page 37: Troubleshooting

    Troubleshooting Topics: ▪ Poly Device Mode ▪ View Content Help Tips ▪ View Blackboard Help Tips This section includes information related to troubleshooting issues with your system. You can also find information on pairing your remote, configuring your monitors, and where to find help tips.

  • Page 38: Improve Audio Quality

    When mirroring your laptop screen with an HDMI connection, the picture on the connected monitor isn’t ideal. The resolution on your laptop may need to be adjusted for the monitor connected to the Poly video system. Follow these steps until screen mirroring quality improves: Procedure 1.

  • Page 39: View Content Help Tips

    Troubleshooting Procedure » Do one of the following: ▪ On the video system local interface or TC8 device (if you have one), select Exit ▪ Unplug the cables connecting your computer and video system. After two minutes, you see the video system home screen (even if you have not selected Exit). View Content Help Tips Content help tips provide information on how to stream content using HDMI, the Polycom Content App, or an Airplay- or a Miracast-certified device.

This manual is also suitable for:

Studio x70Studio x50Studio x30Studio e70P011P026 ... Show all

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